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Hotel Convencion

4.0 of 5 C/ O'Donnell 53, 28009 Madrid, Spain
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Hotel Convencion
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Hotel Convencion
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823 reviews from our community

Traveler rating
    85
    325
    275
    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Flagstaff, AZ
Contributor
19 reviews 19 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

I was very hesitant to book this hotel because of the reviews it has gotten. Not anything really bad, but not rave reviews either. I tried to book it through hotels.com and found that the hotel was sold out for the nights I wanted, so I called the hotel directly and was able to get the four nights starting the... More

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

Amsterdam, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel not knowing what kind of neighbourhood Salamanca. But staying there I noticed this was a hotel located in a very good neighbourhood with lots of shops and close to the metro. The room was big and clean and the wifi was included as well. The hotel is a former convention and that gives it is... More

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

Montrose, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spend 5 nights here in July 2014. This was our first time to Madrid, and was very pleased with what we experienced. From check in to check out all the staff were excellent. Always smiling and pleased to help. The room we had was nice an spacious and the 3 of us (2 adults and a teenager!) had plenty... More

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The timing of the booking wasn't great as there was a huge cancer convention happening. Most hotels had raised their rates to €500+ per night, but this hotel (mercifully) didn't cash in on things. It's good - a bit dated, but clean, quiet, comfortable, and excellent value. Metro lines 6 and 4 are close, various bus routes pass the hotel... More

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

Istanbul, Turkey
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2014

If you don't have any problem with using subway, this is one of the best hotel you can stay in Madrid. Instead of paying more to the hotels in city center, you can prefer this hotel and go anywhere you want by subway which is 5 mins walk from hotel. Don't expect a brand new room with luxury but if... More

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2014

The hotel's decor is dated but all in all it was a fine stay. Great central location with easy access to bus and underground stops. Nice little cafes near by for breakfast. The room could have been cleaner, it was evident that the bins hadn't been changed or the floor vaccumed. We paid slightly extra for a double room only... More

Was this review helpful? Yes 1
GustavoSJ, Director of Sales at Hotel Convencion, responded to this review

Dear Laura, Thank you for the lines written and for the fair review. Every review encourages us to improve. In 2-week time we start an exiting full hotel redecoration / renovation. By 2016 we will be part of Accor and will operate under Novotel brand. We are pushing all our stardards to reach the highest level of service. We will... More

Melbourne
Contributor
19 reviews 19 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed August 13, 2014

This is the third and final hotel we had the privilege of being their guests. It is also the best hotel we stayed in Madrid. This is a modern commercial hotel within 5 minutes to the city center. The reception, front office and the concierge have very professional staff who were very courteous and helpful at all times. I recommend... More

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GustavoSJ, Director of Sales at Hotel Convencion, responded to this review

Dear guest, Thank you for the kind words you have dedicated to Hotel Convención. We are glad you enjoyed your visit to Madrid and your stay. We look forward to welcoming you again. Best regards, Gustavo SJ More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014

GOOD STUFF: not a bad location, walkable to the sites around Madrid, front desk staff was helpful BAD STUFF: the room reeked of cigarettes and with what seemed like an empty hotel, we were given a room that faced a wall and there was just no fresh air to be found anywhere OVERALL: the price is good, but I feel... More

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

Palermo, Italy
Top Contributor
315 reviews 315 reviews
9 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 22, 2014

The hotel can seem a bit old from the outside, and in reality it is quite old. But your staying here will be nice anyway, because of the comfortable rooms and the good job of the workers who make this place very clean. Maybe it could only be a bit cheaper.

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review
Google Translation

Egregio Signore; Vorrei ringraziarvi per aver scelto il nostro hotel e per aver inviato la loro notifica e suggerimenti durante... More

Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 22, 2014

The hotel is old and tired looking but you can argue this is reflected in the price. Importantly the rooms are clean and well serviced. Most disappointing was the catering. The bar is a tiny corner of an enormous lobby. The staff are disengaged and had a huge reluctance to serve throughout a weeks stay. Better to go to one... More

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More

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Additional Information about Hotel Convencion

Address: C/ O'Donnell 53, 28009 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Salamanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Convencion 4*
Number of rooms: 790
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