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Hotel Convencion

4.0 of 5 C/ O'Donnell 53, 28009 Madrid, Spain
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Hotel Convencion
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Hotel Convencion
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862 reviews from our community

Traveler rating
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    282
    94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Salt Lake City, UT
Top Contributor
65 reviews 65 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is just a block from El Palacio deportes now called the Barclay Center where many concerts and events are held. It is also just 2 blocks from the Goyo metro station which is only 4 stops from Plaza de Sol metro stop, in the heart of Madrid. The lobby is impressive, the rooms cute but retro. Don't be... More 

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juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been treated like thieves, they asked us to pay for each day, everyday. I am used to pay for my services at the end of jurney. We have been locked outside of the room at 1 in the morning. We could'n get in until we payed in advance for the remaining two nights. At the reception, they used... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

Prague, Czech Republic
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights. Room was old, but very clean, staff friendly, good breakfast. Location is convenien for visiting the city center sights. Just 5 minutes walking is park El Retiro. Had a nice stay at this hotel.

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here with a friend for 5 nights (b&b) and we got the refurbished rooms. The rooms and the breakfast were basic and simple, but good. Therefore, it is most suitable for people who passing most of their day outdoors and need a nice place to sleep and eat breakfast. The hotel staff was kind and helpful, for every question... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Read a few bad reviews on here prior to arriving but found this hotel to be friendly and welcoming. Room was a bit dated but very clean and nice to have 2 bottles of complimentary water in the fridge. Free wi-fi was a real plus point as so many hotels charge for this. Breakfast was satisfactory, with hot and cold... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

Malaga
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 11, 2014

Customer service is outstanding. Highly superior to the average quality in Spain! Everyone - cleaners, porters, waiters, reception staff took time to be polite and great each visitor. Rooms are a bit dated but so what. Everything worked very well, excellent water pressure for the shower and clean and comfortable. Bed comfortable. Excellent location and just a couple of minutes... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 11, 2014

As its name implies it is a large hotel geared for conventions or coach parties. On the plus side the staff are very friendly and efficient on the negative side you could be anywhere in the world on entering. It is in a brilliant location allowing you to basically walk to most sites, or there is a metro close by.... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

Stirling, Scotland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

Two blocks from the Barclaycard Centre and a further block from Goya Metro station, this hotel is excellent value for money and very accessible for all the major Madrid attractions. Located in a residential neighbourhood, the local cafes and restaurants are friendly and very reasonably priced. The famous Retiro park is a short walk (or jog) away and offers spectacular... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

Kranj, Slovenia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

During a visit to Madrid in EL clasica time I stayed at this hotel. The location is convenient for visiting the city center sights. Friendly staff, good breakfast, the rooms are clean but not that modern ...

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

Flagstaff, AZ
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 14, 2014

I was very hesitant to book this hotel because of the reviews it has gotten. Not anything really bad, but not rave reviews either. I tried to book it through hotels.com and found that the hotel was sold out for the nights I wanted, so I called the hotel directly and was able to get the four nights starting the... More 

Was this review helpful? Yes
juanmiguelromero, Gerente at Hotel Convencion, responded to this review

Thanks for your interest in our hotel and also for your comments and suggestions, during your last stay in Madrid We would also like to inform you that all the Convention Hotel Staff works day by day following the main objective of improving, not only our facilities, but also all the aspects regarding the attention and quality of our service,... More 

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Additional Information about Hotel Convencion

Address: C/ O'Donnell 53, 28009 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Salamanca
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Convencion 4*
Number of rooms: 790
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Hotel Style:
#143 Luxury Hotel in Madrid

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