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Iberostar Las Letras Gran Via

#65 of 453 Hotels in Madrid
Certificate of Excellence
Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
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Best prices for: 1 room 1 guest
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Iberostar Las Letras Gran Via
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Iberostar Las Letras Gran Via
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1,054 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A lovely hotel in a great area of Madrid. Rooms are very comfortable, large with character. Ours was quiet, overlooking side street on corner. Reception staff were so helpful with maps, where to go, and booking trains to Segovia. Breakfast was good, bar service excellent. Our stay there really made our visit to Madrid. Close to Chuaca which is great... More 

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Rancho Santa Margarita, CA
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The front desk/concierge staff were awesome at restaurant recommendations & other services - very helpful!! We really liked the design mix of the old & modern. The beds were super comfy with great pillows. The bathroom had plenty of space for toiletries, makeup, etc. & the shower was really good! The tasting menu with 6 courses in Bocablo was an... More 

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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This fabulous hotel was in the perfect location. The staff were extremely helpful and couldn't do enough for us. Our room was comfortable. There was a good selection for breakfast and overall we were extremely happy. Would certainly recommend!!!

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Wolverhampton
Contributor
17 reviews 17 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I returned from the hotel yesterday after a 4 night stay in room 606, a room with an outdoor terrace and hot tub on the 6th floor of the hotel. The room was furnished well and very clean, twin sinks in the bathroom and a large terrace which we used most afternoons in the madrid heat. The staff were always... More 

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Sheffield, United Kingdom
Contributor
17 reviews 17 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked for a room for 3 nights with a rooftop balcony. When we arrived we had been upgraded to a room with rooftop balcony and hot tub. I have had bigger executive rooms, but the size was adequate. The bathroom was large with a full size bathtub and shower over. There were two sinks side by side, this was... More 

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Contributor
17 reviews 17 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here only one night but it was good. Great pillows! Which made a huge difference on our last night in Madrid before returning back home; we were exhausted and the good nite rest made a difference the next day. We requested a secluded room and the staff was very attentive to our needs. The hotel is on an... More 

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Oshawa
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Having never been to Spain, it was exciting to stay in an area of the town that was more historic than others. The room was great with the exception of the bed. I had asked for a King bed and what I had was two twins pushed together. The restaurant was great, enjoyed a great meal. Would stay again if... More 

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Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is modern and stylish and reasonably priced. Very central location for everything. The staff were exceptionally helpful in providing directions for breakfast as well as another hotel in the area (see next post). We needed another bed for our daughter and was provided for 50 euros. Only minor gripe we were on the main street so was a... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Kevin, Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Las Letras Gran Via hotel and are delighted to read that we were able to match your expectations. Our staff strives to welcome each guest with the IBEROSTAR spirit and assist in any way possible to ensure everyone... More 

Chicago, IL
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Las Letras Gran Via based on strong reviews here....and we were not disappointed one bit! Our room was spacious, the bed was comfortably firm, and the bathroom was well appointed. The staff, in general, was very helpful. Of particular note are Javier, Alex and Clara at the front deck. Their dining recommendations were... More 

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel was centrally located to all the art galleries (Prado, Thyssen) as well as museums and other sites. Great location. The staff were friendly and the rooms were clean and spacious. Breakfast was a good selection although the loud music was more suited to the a hair dressing salon. Definitely would stay here again.

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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