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Iberostar Las Letras Gran Via

#57 of 452 Hotels in Madrid
Certificate of Excellence
Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
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1,107 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miami, Florida
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The staff was friendly, the room was beautiful and clean, very well equipped and comfortable bed. I recommend this hotel to anyone looking for a place to stay in Madrid with a central location. I went out at night and didn't feel unsafe walking on the streets at night.

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Matthews, North Carolina, United States
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, Very close to all the action of Puerto del Sol. The staff were very accommodating and we felt safe in this neighborhood. The beds were comfortable and if you are planning on using the airconditioning, make sure you turn it on enough in advance to cool the room as these rooms have very high ceilings. Most of the... More 

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Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very impressed with my stay here for a 24 hour stop in Madrid. On arrival was met by incredibly friendly receptionist by the name of Xavi, was offered complimentary Champagne whilst checked in, great first impression. The hotel itself was immaculate and well designed, but certainly has some character about it. The rooms itself although small is well equipped, a... More 

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New York City, New York
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The very centre of Madrid (Sol and Callao areas) do not seem to have a single five star, so instead they have rather nice 4**** hotels. The Hotel de las Letras is one of them. Located in the very centre of the city, inside a beautiful palace in one of the main arteries, the Gran Vía. However, despite its location,... More 

Was this review helpful? Yes 5
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Las Letras Gran Via. The hotel is conveniently located close to Madrid's key tourist attractions, transport, and Tapas bars. Our room was spacious and comfortable. The hotel staff are very helpful and professional.

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Manchester, United Kingdom
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've just returned from a 4 night stay in Madrid and are so glad we chose this hotel. Firstly, the location is excellent. Everything is within walking distance (shops, Plaza Mayor, Mercado San Miguel etc). And it is 2 minutes from the Metro for further away attractions. For example, we got the Metro to the Zoo. The hotel is very... More 

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Nacka
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here twice and really enjoyed it. Great location. Close to metro. Such a cool architecture. Everything done with style and creativity. Super good service. Everyone really cares. Lovely breakfast and the restaurant has great innovative food which is also very creatively served. The bed a little too hard for me but fixed it with an extra duvet on the... More 

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Blackpool, United Kingdom
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a little difficulty finding the hotel so we rang the reception and a young man came out to our car and guided us there. All rooms were very clean, trendy and well furnished. Our bedroom had a terrace with 2 sunbeds.The breakfast was good offering a range of fresh fruit, meats and cheeses etc. There was also eggs... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Couldn't be happier with the location. Close enough to walk to anything and everything! 5 minute walk to Plaze del Sol! And 10 minutes or so to the best Tapas of your life! (Plaza de Santa Ana & Mercado de San Miguel) Really nice hotel and rooms. I liked the various quotes you found scattered throughout the hotel in different... More 

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2 reviews
4 of 5 stars Reviewed July 20, 2015

A very comfortable hotel, located near a metro station and tour and city bus stop, and within walking distance of the museums, and the gardens.. Plaza Mayor and Puerta del Sol are also in walking distance..The staff was very friendly and attentive, assisted us with dinner reservations and side trips outside of Madrid. The attendant at check-in was attentive to... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Karen, We first would like to thank you for choosing our IBEROSTAR Las Letras Gran Via hotel for your visit to Madrid and for sharing your feedback on your overall experience among us; we are very pleased to read that our hotel and staff were able to meet all your needs during your stay. Moreover we appreciate your highlights... More 

Hotel Review Summarization

What travelers say

  • Gran Via(25)
  • Great location(13)
  • Roof top bar(5)
  • Very nice(4)
  • Very good(3)
  • Metro station(3)
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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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