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Iberostar Las Letras Gran Via

#67 of 453 Hotels in Madrid
Certificate of Excellence
Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
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Iberostar Las Letras Gran Via
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Iberostar Las Letras Gran Via
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1,028 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great position to explore the city and hotel is nicely done and very modern/boutique. Rooms are big and recommend room with a terrace and hot tub-worth the extra - good way to unwind after a day exploring Madrid. Have now stayed twice here and would go back again.

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Bedford, United Kingdom
Top Contributor
90 reviews 90 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we stayed here in march for 4 nights. We had a lovely room at the back of the hotel. It was one of the larger rooms and was very comfortable. Breakfast was not extensive but what was available was absolutely delicious. Great location within easy walking distance of all the main areas of Madrid

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Top Contributor
187 reviews 187 reviews
23 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location - 15-20 minute walk to Prado Museum, 20 minutes to the Mercado San Miguel, just across the Gran Via begins a lovely neighborhood with some nice restaurants and wine bars. The elevators work well (as opposed to some others in Europe that are tiny and slow). I loved the breakfast buffet - fruits, cheeses, breads, cured meats, etc.... More 

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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Were there for 4 nights recently. Excellent hotel, very well located, confortable with excellent reception service and generous full breakfasts. The reception attendants were considerate and courteous and eager to respond to all our inquiries about places to visit, restaurants suggestions etc... Special thanks goes to Xavi and Jose in that respect.

Was this review helpful? Yes 1
Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

When I first walked into the hotel, I was a bit worried. What...no lobby? This was certainly my first. There was a front desk that looked more like a ticket counter, and that was it. Straight into the elevators. But when I got into the room, all my worries just faded away. It was REALLY spacious, with a lovely terrace.... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Thank you very much for your kind review of our IBEROSTAR Las Letras Gran Via hotel, we are glad our hotel and staff were able to meet all your needs during your stay. Moreover we are glad you enjoyed the comfort of the room we accommodated you in and are grateful for your highlight on its cleanliness, since... More 

Glasgow, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I stayed in this hotel for a long weekend and had a wonderful experience. The location was ideal; the staff were extremely helpful and had impeccable language skills (fluent in English etc); and in general the room and facilities in the hotel were great. Would recommend it to anyone staying in Madrid.

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Christchurch, New Zealand
Top Contributor
53 reviews 53 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very well situated for visiting the 3 great Madrid art galleries. We had a nice large room at the back of the hotel with a balcony. All the staff were friendly and spoke good English. Also it is reasonably priced. We would stay here again.

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San Juan, PR
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed many times in this hotel and rarly a hotel gets my incondtioal loyalty. This hotel is warm, cozy 4 stars hotel with well apointed roomsand certain a great location...but it s thir employees whoturn ths hotel in a 5 star hotel. They are probably the best group of employees I have ever known in a hotel, especial... More 

Was this review helpful? Yes 1
Top Contributor
125 reviews 125 reviews
49 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Love this hotel. Returned having stayed here once before a few years ago. Great central location on Gran Via close to shops, bars, restaurants and the main tourist attractions. Decor is quirky and model, but set inside a beautiful old building. Comfortable bed, great shower, balcony and free WiFi were plus points. Very few English TV channels and noise of... More 

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5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This grand old hotel has been completely modernised. The room was spacious, modern clean and comfortable. Situated in a very central location for seeing the sights of Madrid. Staff were always cheerful and helpful. They even went out of their way when I accidentally left my wallet in the back of a taxi. Breakfast was a good selection of delicious... More 

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Deluxe Terrace Room (36)
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Staying in Centro

Neighborhood Profile
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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