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Iberostar Las Letras Gran Via

4.0 of 5 Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
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Certificate of Excellence 2014
Iberostar Las Letras Gran Via
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Iberostar Las Letras Gran Via
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Iberostar Las Letras Gran Via
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Orange, California
Top Contributor
52 reviews 52 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Besides being a wonderful Hotel with an excellent and friendly service. This is a wonderful space, design that inspires. Every detail well thought out and executed. I loved it ! Can't wait to go back. Location can't be beat, from the airport take the bus that drops you off at the Cibeles fountain, walk 3 blocks and you are there.... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Thank you very much for your 5 star TripAdvisor review of our IBEROSTAR Hotel Las Letras Gran Via, we are thrilled our hotel and staff were able to meet all your holiday needs and wishes. Moreover we are grateful for your lovely description of our hotel and peculiar decoration that gives a character of a place for literati... More 

Moscow, Russia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Chose this hotel for location and were not disappointed. Clean, chick, sunny, modern rooms. Some have terrace - choose wisely. Many nice restaurants in the area. Everything is walking distance. Great place!

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Thank you very much for the great review of our IBEROSTAR Hotel Las Letras Gran Via; we are thrilled our hotel and staff were able to meet all your needs during your stay. Moreover we are grateful for your highlights on the cleanliness and beauty of our rooms as well as on our unbeatable location, in the heart... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Dark room, no complimentary water, late service, disappointing amenities ..

Was this review helpful? Yes 1
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Although we sincerely regret reading that your stay at our IBEROSTAR Hotel Las Letras Gran Via fell short of your expectations, we thank you for your feedback on your stay; we certainly believe that there is always room for improvement and your constructive critics will help us identify areas that could use more attention to detail. Moreover we... More 

Senior Contributor
22 reviews 22 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed 6 nights at this hotel. Very modern and with modern design. My room was 216 on the 2nd floor and facing the road. Restaurants of tapas and udon noodle bar are not far from the hotel. Groceries shop there are two around the corner. Selection of breakfast is limited but ok for those who are not big... More 

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Brussels, Belgium
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 25, 2015

I stayed at this hotel the weekend just gone, on arrival I was very impressed by the look of the hotel from the outside, however I did feel that the check in area looked very "plastic" looking and did not fit in at all with the older style of building. The check in was fairly slow, although receptionist was very... More 

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Northampton, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 25, 2015

The hotel is on the Gran Via which is perfect for all the sights of Madrid (the sightseeing bus stop is across the road). The hotel is beautiful and the room we had was big, high ceilings, huge bed and gorgeous bathroom. The bar is smart but comfortable with lovely white comfortable sofas. All of the staff were friendly and... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, First and foremost we would like to thank you for choosing our IBEROSTAR Hotel Las Letras Gran Via for your visit to Madrid and for the time you took out of your day to review your stay among us. We are very pleased to read your positive comments on the beauty of our hotel and the comfort of... More 

Top Contributor
55 reviews 55 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 19, 2015

Very nice hotel in a wonderful location. Rooms are comfortable and clean. Very nice and very elegant the breakfast restaurant. The quality is very high and very balance the ratio quality/price. I really like the overall ambient. I really recommend this hotel. Only 2 negative points: the rooms are a little bit noisy and the breakfast time start a little... More 

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New York City, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2015

I recently stayed in this hotel and I have to say that I highly recommended. The location is the hotels most important asset, being in Gran Via, next all of Madrid's attraction including 3 nearby metro stops (Gran Via, Sevilla and Sol). Its next to Chueca if that is important to you :) Walking distance to really good restaurant and... More 

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Berlin, Germany
Contributor
18 reviews 18 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2015

Very well located, cool, spacious rooms with nice balconies and in a great location in the city. Great value for money considering how cheap the rooms are. Also has a pretty good gym in the basement. Rooms large and nice enough for you to want to chill there. Perfect hotel for weekend get away.

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Derby
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 5, 2015

Stayed here for two nights for New Years, the reviews were all very positive and the location looked perfect so I was excited about visiting. It only cost £240 which I think it quite reasonable for saying it's literally in the middle of the city and it was a popular time of year. It's very easy to find and we... More 

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Additional Information about Iberostar Las Letras Gran Via

Address: Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid
Hotel Style:
#34 Family Hotel in Madrid
#50 Business Hotel in Madrid
#53 Romantic Hotel in Madrid
#53 Luxury Hotel in Madrid

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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