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Iberostar Las Letras Gran Via

#65 of 453 Hotels in Madrid
Certificate of Excellence
Gran Via, 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
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Iberostar Las Letras Gran Via
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Ranked #65 of 453 Hotels in Madrid
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
158David1607 Blackpool, United Kingdom
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1,091 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackpool, United Kingdom
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a little difficulty finding the hotel so we rang the reception and a young man came out to our car and guided us there. All rooms were very clean, trendy and well furnished. Our bedroom had a terrace with 2 sunbeds.The breakfast was good offering a range of fresh fruit, meats and cheeses etc. There was also eggs... More 

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4 of 5 stars Reviewed 3 days ago NEW

Couldn't be happier with the location. Close enough to walk to anything and everything! 5 minute walk to Plaze del Sol! And 10 minutes or so to the best Tapas of your life! (Plaza de Santa Ana & Mercado de San Miguel) Really nice hotel and rooms. I liked the various quotes you found scattered throughout the hotel in different... More 

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1 review
4 of 5 stars Reviewed 1 week ago

A very comfortable hotel, located near a metro station and tour and city bus stop, and within walking distance of the museums, and the gardens.. Plaza Mayor and Puerta del Sol are also in walking distance..The staff was very friendly and attentive, assisted us with dinner reservations and side trips outside of Madrid. The attendant at check-in was attentive to... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Karen, We first would like to thank you for choosing our IBEROSTAR Las Letras Gran Via hotel for your visit to Madrid and for sharing your feedback on your overall experience among us; we are very pleased to read that our hotel and staff were able to meet all your needs during your stay. Moreover we appreciate your highlights... More 

Tel Aviv District, Israel
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had amazing time, the stuff were so nice and helpful. They helped us in Our needs of Resturant booking or any other information we needed. The hotel is situated in the center of Madrid, walking distant from all the shops and amazing restaurants. We recommend that you try the tapas bar across the street from the hotel, if you'll... More 

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IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Thank you very much for your 5 star TripAdvisor review of our IBEROSTAR Las Letras Gran Via hotel; we are very pleased to read that our hotel and staff were able to meet all your needs and wishes during your stay. Moreover we thank you for your highlight on our central location affording easy sightseeing from the hotel... More 

Salisbury Mills, New York
Level Contributor
10 reviews
5 of 5 stars Reviewed 2 weeks ago

We had a great time in Spain. This hotel is near everything and has very nice rooms. Everything is very clean and the staff is friendly enough. Whatever you ask for you get it within minutes and always very curteous. My favorite feature of the room was the terrace. Unfortunately during our trip there was a terrible heat wave, with... More 

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Cancun, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is well located in the main street of Madrid, walking distance from many things. Staff is really kind and helpful, especially Alex, he was great with us. Rooms have a good size, not much view (but Im not sure if any hotel has), decoration is nice. We stayed at the Superior which is nice cause it has a... More 

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Rehovot, Israel
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great place to stay as a couple. Very comfortable room and funky decor. It's on a noisy street, but that didn't bother us as we enjoyed the hustle and bustle. The museums, shops and great restaurants are all nearby - as is the best cocktail bar ever (Diego). We were on the 5th floor (out of 6).... More 

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Haikou, Hainan, China
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

you can walk to everywhere in Madrid - if you give yourself enough time. Las Letras is located near the 3 most important points of Madrid: Shopping, Diversity, Food, and Museums. *The hotel is 5 minutes to Calle Fuencarral, the shopping district of Madrid. *7 minutes to "La Zona Chueca", which is a diverse, artsy and, yes, gay, district with... More 

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bham, al
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

on our three days in Madrid, we stayed at the Iberostar Las Letras on Gran Via. The hotel was very clean, very well appointed and we had a great little balcony/terrace that overlooked the Gran Via. Initially concerned that the noise level would be a problem from the very busy street below. Not the case at all! Very well insulated... More 

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Vilnius, Lithuania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2015

Me and my boyfriend stayed at this amazing hotel on our birthdays in winter. This hotel location is perfect, staff is very friendly and helpful. Our room was on the second floor and it was quiet enough that we could sleep well, besides, we really liked the notes on the wall. One thing that could be better is breakfast diversity,... More 

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Hotel Review Summarization

What travelers say

  • Gran Via(25)
  • Great location(13)
  • Roof top bar(5)
  • Very nice(4)
  • Very good(3)
  • Metro station(3)
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Superior Room (30)
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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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