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Innside Madrid Luchana

#30 of 453 Hotels in Madrid
Certificate of Excellence
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Calle Luchana 22, 28010 Madrid, Spain
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Innside Madrid Luchana
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Innside Madrid Luchana
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299 reviews from our community

Traveler rating
    170
    106
    17
    5
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Belgrade, Serbia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my wife spent our honeymoon in this hotel in the end of April 2015. Hotel is in great location, 15min. walk to Gran Via through very interesting Fuencarral street with lot of shops, cafes, restaurants... If you want metro, Bilbao station is 10m from hotel. First night we got room on third floor, facing main street. It was... More 

Review collected in partnership with Meliá Hotels International

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Modern and slic hotel, great location, the most friendliest & helpful staff I've ever experienced in a hotel. Rooms were large and to a good standard, free soft drinks each day from the mini fridge in the hotel room too.

Was this review helpful? Yes 1
Lexington, Kentucky
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff were extremely friendly and accommodating. Breakfast was lovely and there were plenty of options (fresh fruits, juices, cheese, eggs). Hotel was modern, but rooms a bit dark and sparse. Nice bath products. Our room was on the street, but you couldn't hear any outside noises. We did hear housekeeping next door allow the door to slam shut many... More 

Was this review helpful? Yes 1
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review

Dear RLN984, First of all thank you for choosing us for your visit to Madrid and thanks for your time sharing your opinion about Innside Madrid Luchana with the rest of travellers of Tripadvisor. I am very happy to hear you liked the location, the breakfast and your room but most of all I am especially pleased that you enjoyed... More 

San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Nice hotel in a nice quiet area, it is about a 20 minute mostly straight walk to the center or two metro stops, I prefered staying in this area as opposed to the sol/gran via area where I have stayed in the past because that area is crowded and over the top with touristy things. The hotel is pretty basic... More 

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MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review

Dear RicA82, Thank you for chosen Innside Madrid Luchana for your stay in Madrid and thank you for sharing your opinion through Tripadvisor. We are very happy that your stay was a positive experience and that you enjoyed your stay with us in our youngest INNSIDE by Meliá brand "A new style of business". Next time you come to stay... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Converted apartment building in a very quite and boring area. Highly priced compared to other much better hotels with same price. No hotel facilities at all. Rooms are poorly furnished and not accommodating for stays more than 3 days. Staff are very friendly, helpful and professional.

Review collected in partnership with Meliá Hotels International

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East Brunswick, NJ, USA
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are glad that we chose this hotel. It is just 20 feet from the Bilbao metro station and hence able to get any where by Metro. It is about a 30 min walk to Gran Via and Sol plaza. A vice nice location. The staff is super friendly and speak English very well. The room we stayed on the... More 

Review collected in partnership with Meliá Hotels International

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MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review

Dear Karthik K, Thank you so much for your comments about Innside Madrid Luchana and taking the time in share your experience and recommend us to the rest of Tripadvisor travelers. We are very happy that your stay was a positive experience and that you enjoyed your stay with us. We are very glad to hear such a nice words... More 

Adelaide, Australia
Top Contributor
105 reviews 105 reviews
59 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a loft room which was spacious and comfortable. Only issue is that these rooms over look an intersection which was noisy in the morning. Windows are glazed however their are so many windows (generally a good thing) this makes noise problematic. Nature of room doors also means they have to be slammed to shut, so there is additional... More 

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Fort Wayne, Indiana
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Got Innside loft with view room. (room #601) There were 2 sections in the room. The bedroom side and the living room side. Both sides had terraces and TVs. Very nice location, 15 minutes by walking to Gran Via. The only bad thing about this hotel was the room service. It closes too early. :( Staffs are so nice. Every... More 

Was this review helpful? Yes 1
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review

Dear RealBae, Thank you so much for your comments about Innside Madrid Luchana and taking the time in share your experience and recommend us to the rest of Tripadvisor travelers. We really much appreciate your kind comments about our Corner Loft room, the location , the WIFI and the staff because thanks to them we know how your stay was.... More 

Hamburg, Germany
Contributor
12 reviews 12 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for two nights in the "Innside Loft with Views". Prior to our arrival, I emailed the hotel and asked for room 406 as previous guests recommended this particular room because it is the only Loft room with curved windows. They told me that the try their best to reserve this room and we finally got... More 

Was this review helpful? Yes 3
MariaFierros, Rooms Division Manager at Innside Madrid Luchana, responded to this review

Dear bhv_traveller, Thank you so much for your nice comments about Innside Madrid Luchana and taking the time in share your experience on TripAdvisor, I am very happy to hear you liked the location, the breakfast and the Corner Loft Room but most of all I am especially pleased that you enjoyed the service provided by our staff. I always... More 

Southport, United Kingdom
Contributor
17 reviews 17 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a bad start with my purse being stolen from my handbag on the metro on the way to the hotel from the airport. Sergio on Reception was helping me phone to cancel all my cards. In the morning Nuella was helpful and got our phones connected to the WIFI. The hotel was lovely, modern and clean, Lots of... More 

Was this review helpful? Yes 1
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