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Hotel Petit Palace Lealtad Plaza

#68 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Calle Antonio Maura, 5, 28014 Madrid, Spain
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Hotel Petit Palace Lealtad Plaza
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Hotel Petit Palace Lealtad Plaza
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    271 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (29)
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    2 reviews
    5 of 5 stars Reviewed today NEW

    Excellent service by staff, all times of day and night, extremely helpful. Very well located to beautiful parts of Madrid (Cibeles around the corner, Retiro at top of street, Museo Del Prado parallel - to name a few) and Airport shuttle very close as well. Best WiFi I've ever used in a hotel environment, did not drop out, automatically connected... More 

    Was this review helpful? Yes
    Washington DC, District of Columbia
    Level Contributor
    13 reviews
    5 of 5 stars Reviewed 5 days ago NEW

    This hotel is a gem in the center of Madrid. The city is crowded and noisy, but in this hotel you feel out of it. It is a charming place. The room was very good and big. We were in heaven after staying in tiny places. The beds are amazingly confortable. The WIFI worked very well. We have two boys.... More 

    Was this review helpful? Yes 1
    Laura O, Front Desk Manager at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear Jocelyn L, We are very happy that you enjoyed your time here and liked the hotel and location. I will share your comments with the entire staff They take great pride in their service efforts. It means so much to our team to hear a review like yours. We are very glad to hear such a nice words about... More 

    Palo Alto, California
    Level Contributor
    16 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed 1 week ago

    The High Tech Hotels chain has a million Petit Palace hotels in Madrid, including one around the corner from this one, so make sure you give your taxi driver the exact address. The hotel is clean, comfortable, modern, and located within a stone's throw of the famed Museo Nacional del Prado. Service was excellent, from a friendly staff. The bed... More 

    Was this review helpful? Yes
    Laura O, Front Desk Manager at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear customer, Above all, allow us to thank your visit as much as your kind words and necessary observations. Indeed we are glad you appreciated our staff and team’s friendliness, as well as the room and bed’s cleanliness and comfort. Naturally, we are extremely sorry we did not have enough safety rails for our bunk beds during your stay; and... More 

    Amsterdam, The Netherlands
    common_n_hotel_reviews_1bd8 2 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Very good experience in a nice hotel. Well located, comfortable facilities and a super friendly and efficient service/ staff. Elena, Laura y Manuel were great! Looking forward to come back for business or leisure trip.

    Was this review helpful? Yes
    Eva G, Gerente at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear Juan Pablo Thank you very much for sharing your opinion with the rest of the travellers of Tripadvisor. I am extending your compliments to all our colleagues, who will delighted to read it. We will be very happy to welcome you back soon! Kindest Regards Eva García Manager More 

    Edinburgh, United Kingdom
    Level Contributor
    17 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We stayed in this hotel for 3 nights in a Family Room. The room was excellent. Lots of space, way more than I expected. The location next to the Retiro Park means that you are right in the heart of things. The park itself is great for a run and really is stunning. On our first night we enjoyed the... More 

    Was this review helpful? Yes
    Eva G, Gerente at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear Mr. glen g: Thank you very much for sharing your opinion with the rest of the travellers of Tripadvisor. We really much appreciate your kind comments about the hotel, our family rooms and location because thanks to them we know how your stay was. We are proud to know that we were able to make your stay enjoyable and... More 

    vail
    Level Contributor
    14 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We checked in rather late after a long flight. The staff was very friendly and accommodating. The location is fantastic and close to some beautiful locations. The hotel is very modern feeling and in a very quiet part of town. The room for three was quite large and comfortable.

    Was this review helpful? Yes 1
    Eva G, Gerente at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear jrm27, Thank you very much for your nice review. I am very pleased that you enjoyed your stay with us and you found the location to be easy access to all areas of Madrid and that you were especially pleased with the service. We are looking forward to welcoming you back in the very near future. Kind regards, Eva... More 

    Edinburgh,Scotland
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    This hotel is in an excellent area and ideally placed for all the major Galleries,as well as the magnificent Buen Retiro Park.It is 10 minutes walk from Atocha station and the local streets offer many pleasant eateries. The hotel staff are warm,friendly and helpful.The rooms are clean and fairly roomy, but the bathroom door might be a little bit too... More 

    Was this review helpful? Yes
    Eva G, Gerente at Hotel Petit Palace Lealtad Plaza, responded to this review

    Hi frankiebabe87, Thank you so much for choosing Petit Palace Lealtad for your trip! It’s great to read you liked our property and you enjoyed your stay with us. I am sharing your comments with my colleagues who will be delighted to read it. We take note about your comments of the bathroom door and We to provide kettle in... More 

    Aldie, Virginia
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 4 weeks ago

    We visited Madrid and stayed 4 nights at Petit Palace Lealtad. We have a family of 5 and stayed in the apartment. It was not as spacious as I hoped. Not a lot of storage space either. The room was very nice and clean. No real windows in the room to the outside. Just to other parts of the building.... More 

    Was this review helpful? Yes
    Eva G, Manager at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear Karen, Thank you very much for sharing your opinion with the rest of the travellers of Tripadvisor. We are very happy that your stay was a positive experience and that you enjoyed your short break with us. We are very glad to hear such a nice words about the location, clean rooms and helpful Staff. It will be a... More 

    blutuna
    Level Contributor
    11 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 4 weeks ago

    Beautiful hotel very close to the three major art museums and also the Atocha train station. Go for the Superior room - much more space and a balcony! Blend of a beautiful old building with modern touches. Bathrooms are glass and semi-see through just so you know!

    Was this review helpful? Yes
    Laura O, Front Desk Manager at Hotel Petit Palace Lealtad Plaza, responded to this review

    Thank you very much for sharing your opinion with the rest of the travellers of Tripadvisor. We are very happy that your stay was a positive experience and that you enjoyed your short break with us. We are very glad to hear such a nice words about the location and superior rooms . It will be a real pleasure for... More 

    Level Contributor
    13 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 4 weeks ago

    My sister, a friend and I stayed at this hotel for 4 nights. The staff was amazingly helpful and nice. Our room was amazing with sufficient space for all 3 of us. The bathroom was beautiful and the hydro therapy shower was a nice item to have to soothe our aches after a full day of sightseeing. The breakfast selection... More 

    Was this review helpful? Yes 1
    Eva G, Manager at Hotel Petit Palace Lealtad Plaza, responded to this review

    Dear Adriana, On behalf of myself and all the staff of the Petit Palace Lealtad, I would like to thank you for having chosen us for your stay in Madrid. We really much appreciate your kind comments about the hotel, breakfast service and staff because thanks to them we know how your stay was. We are proud to know that... More 

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    Staying in Paseo del Prado

    Neighborhood Profile
    Paseo del Prado
    The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
    Explore this neighborhood
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