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NH Collection Paseo del Prado

#48 of 446 Hotels in Madrid
Certificate of Excellence
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Plaza Canovas del Castillo, 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
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NH Collection Paseo del Prado
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912 Reviews from our TripAdvisor Community

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed yesterday NEW

Great location and a comfortable room, excellent breakfast, reasonably priced. But overall the staff is most helpful and considerate. The hotel has a great tapas restaurant, one of the best in Madrid, though not cheap. I added 10 euros a night for an external view, out on the Plaza de Canovas.

Helpful?
Thank evaron2016
New Jersey
Level Contributor
104 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel as part of small group touring Madrid, Toledo and Segovia. The hotel, selected by the tour organizer, was extremely well positioned for our time in the City. Not only is it walking distance to many of Madrid's fantastic museums, it is also proximate to restaurants and other sites in the City. The front desk and... More 

Helpful?
3 Thank Often_on_road
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Often_on_road, On behalf of the whole team at the NH Collection Madrid Paseo del Prado, we would like to thank your for taking the time to share your experience a mong us, and also for your very kind words on our team. It is with great pride, that we take every single opportunity to make every customer stay a... More 

Porto, Portugal
1 review
5 of 5 stars Reviewed 2 days ago NEW

A beatiful Hotel very well located with a magnificent staff. Fantastic rooms and incrediblble breakfast. The location at Bairro das Letras couldn´t be better. The Hotel is located at the city center of Madrid just in front of the Prado Museum.

Review collected in partnership with NH Hotels

Helpful?
Thank miguelpessanha
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Mr Pessanha, Thank you so much for taking the time to share your feedback and for your very kind words. The entire team at NH Collection Madrid Paseo del Prado, feels very proud when a possitive review of the team attitude and behaviour is shared, since this is our first and main goal. We loved to hear that you... More 

Torremolinos, Spain
Level Contributor
220 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 611 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a discreet hotel with some very lovely outside rooms. Low profile relative to its 2 International neighbours--RITZ / PALACE HOTELS. Window insulation is excellent so you only hear a gentle purr of noise. I will return and recommend

Helpful?
1 Thank IRELANDSMAN
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Irelandsman, First and foremost I would like to thank you, on behalf of the entire team at NH Collection Madrid Paseo del Prado, for your review of our hotel as well as for the time you took to share it. We are very glad that you have enjoyed the hotel location as well as the quietness in the room.... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

perfect location; close to everything ( Museo del Prado, Museo Thyssen, Palacio de Cibeles, Congreso de los Diputados etc.); marvelous views from the gym; excellent, very friendly service (reception, breakfast)

Helpful?
Thank Michael T
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear Michael, On behalf of the entire team at the NH Collection Madrid Paseo del Prado, we would like to thank you for your time and your feedback on our hotel. We are very glad to learn that you have enjoyed the hotel location as well as the prime views of the city from our skyview gym. We hope to... More 

Paris, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had the great pleasure to stay in NH Paseo del Prado Madrid COLLECTION. The staff is very welcoming and attentive. I was welcomed by the hotel manager with a nice smile and warm words. The room is confortable, spacious and quiet, the bed is very comfy, and I found everything needed in the bathroom for a quick trip in... More 

Helpful?
Thank Rosais75
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear guest, Thank you very much for your comments. It is a pleasure for our team to know that you enjoyed our location and all the hotel facilities. It is one of our main goals to make our customers feel like home while with us, and we are very happy to recive such nice feedback. We truly hope to have... More 

sydney
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the NH group as we were doing a trip through Spain, this hotel is one of the NH collection and was very nice. Though the rooms are small they have everything and we both got the best nights sleep I had for a while! walk able distance to the train station and a metro/museums all close by. Pretty... More 

Helpful?
Thank ozzyandrew
Pablo R, Guest Relations at NH Collection Paseo del Prado, responded to this review

Dear guest, Thank you very much for your feedback. It is a pleasure for our team to receive such positive feedback and know that you enjoyed our location and all the facilities. Also that you had a wonderful night sleep while with us. We will be really honoured to welcome you back in the near future. Our most sincere regards,... More 

Knoxville
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This building was obviously something else before it ever was a hotel, with elevators around the corner from each other going to different places, long hallways, and weirdly-angled rooms. That said, it serves its purpose well, providing quiet comfort, decent amenities and a terrific location from which to base one's activities in Madrid. The complimentary breakfast was especially noteworthy and... More 

Helpful?
Thank RTK1316
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, I would like to thank you very much for your feedback. It is a pleasure for our team to know that you enjoyed our location and all the facilities. The hotel is located on the original site of the Palace of Count Burgallal. A luxurious historic building dating back to the XIXth century, the hotels classical architecture is... More 

Luxembourg City, Luxembourg
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very well located near the old town and my roomoffered a very nice sight towards the Neptune fountain.Very quiet during the night.The hotel has arrange a situation for the parking in a very short time.

Helpful?
Thank Claude G
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Claude, Thank you very much that you have taken the time to share the impressions of your recent stay with us. I am glad to hear that the location and the hotel met your expectations. I hope you had enought time to explore some beautiful places around. We would be pleased to welcome you back in the near future... More 

Boston, Massachusetts
1 review
4 of 5 stars Reviewed 4 weeks ago

Location was great. Most major museums were walkable distance from the hotel. The staff was friendly and helpful. Breakfast buffet was very good. Enjoyed the fact that they would make eggs to order! Gym offered incredible views of the city!

Review collected in partnership with NH Hotels

Helpful?
Thank N644ALtraveler
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for the time you have taken to share your experience on TripAdvisor. We are really glad that you enjoyed your our location and the service provided from our staff. I will be delighted to pass on your compliments to the team. We truly appreciate your kind comments and we look forward to welcoming you back in... More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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