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NH Collection Paseo del Prado

#66 of 453 Hotels in Madrid
Certificate of Excellence
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Plaza Canovas del Castillo, 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
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NH Collection Paseo del Prado
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NH Collection Paseo del Prado
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628 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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new hampshire
Top Contributor
111 reviews 111 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights at this hotel and found it very comfortable with a nice sized room, good bed and excellent shower. The bathroom was tight otherwise. We were on the 4th floor, facing a side street with a partial view of the main circle. At first, I was disappointed that we weren't directly facing the fountain, but in the... More 

Was this review helpful? Yes 1
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, Under the name of all the Nh Colletion Paseo del Prado team we would like to thank you for your helpful comments. We hope you keep choosing NH in your trips around the world. More 

Dartmouth, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I travelled from Nova Scotia Canada to Madrid to pick up a tour for the Camino at this Hotel.The location was a short distance from the airport & the perfect location.....It was central & within walking distance to the Botanical Gardens & many shops...it was clean but dated...the breakfast buffet was very good with lots of variety...the staff were helpful... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Mrs. Elaine, We really appreciated your comments. I hope you had a good way to Santiago Compostela and hope to see you back soon with us. Best Regards, More 

nicosia
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a 4*+ and it lives up to these expectations. The staff were very polite, pleasant and accomodating. The visit was a combination of business and pleasure, and the location fitted the bill for both, with 3 museums and the botanical gardens within walking distance. Given the fine weather, most of the places of interest in central Madrid... More 

Was this review helpful? Yes
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, First of all let me thank you for choosing Nh Colletions paseo del Prado for your last visit in Madrid. I will personally inform all the hotel team about your kind comments. Best Regards, More 

Montgomery, Alabama
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very helpful front desk. They allowed us to check in early, which helped us to enjoy the day after arriving from the US. The big room and great bathroom added to our comfort. And the location across from the Prado and so near the botanical gardens, great restaurants and the park was wonderful

Review collected in partnership with NH Hotels

Was this review helpful? Yes 2
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you so much for the time you spent writing about us, thank you too for the nice comments about our personal and locations. We remain at your disposal in next visits to Madrid. More 

Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Location fantastic, near all the major sites and the hop on hop off bus would use again. superior room, never has been one, you shouldn't need to upgrade from a Superior room. Room very clean, and quiet

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Tanya, Please, let me thank you for you kind words about your stay with us. I remain at your disposal for anything you would need in your next visit to Madrid. More 

Soenderborg, Denmark
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at this hotel for 2 nights for business purposes. Great hotel. Perfect location in the center of Madrid. Very nice room, nice staff - very polite and helpful. Great breakfast. Only little negative thing was, that in the bathroom I could hear people from the surrounding bathrooms very clearly (people talking, singing and other stuff!) - haven't really... More 

Was this review helpful? Yes
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for choosing the Nh Colletion Paseo del Prado for your last visit to Madrid. I hope you have enjoyed the city and we are glad to know that you enjoyed the stay with us. Thank you again for your time! Best regards, More 

Izmir, Turkey
1 review
4 of 5 stars Reviewed 1 week ago

Carpets in the hotel should be changed, rooms are small, , but the location is great and close to the tourist attractions , they serve some snacks for the customers who live early from the hotel, staff is friendly.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
María Q, Front Office Manager at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for choosing the Nh Colletion Paseo del Prado for your last visit to Madrid. I hope you have enjoyed the city and we are glad to know that you enjoyed the stay with us. About the carpet, it is a historical one, and is part of the building that can not be changed. But we take... More 

Chicago
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positive: location for the park and museums, staff is friendly, helpful, english was excellent for us, some rooms on one side have views, bedding was great, nespresso machine with refills, teas refreshed daily, we were ok with the air conditioning although it also was mostly cool at night so we didn't have to work it too hard. Starbucks was in... More 

Was this review helpful? Yes 4
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you so much for your nice comments about our service, location and facilities. And I hope the negative part of the holiday does not disturb you too much. We take note of your point to analyze it , and if you need some tips of good “not touristic” restaurants in the city our time will be pleased... More 

U.K.
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is situated in an excellent location; close to places of interest and yet not in the crowded part of Madrid. The "Hop-on Hop-off", Tour bus stops just outside the hotel. We bought a 2 day ticket and it was very helpful for travel in Madrid and we were able to visit the places of tourist interest easily, in... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for your time. We are glad to know that you could enjoy your stay in the city and the service we provided to you. I hope to see you back soon in your house in Madrid. More 

Bcn
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, not always reviews can be 100% positive, otherwise they wouldn't really be helpful at all... so we stayed at Nh Collection Paseo del Prado for one night and I would recomend it for those looking to stay at a central perfect save location in Madrid. Nearby full of sightseeing points, restaurants, shops, etc. Hotel itself has recently been renewed... More 

Was this review helpful? Yes 2
María Q, Director de Recepción at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you very much for the time you spent to share your experience with us. The hotel is located in a historical building so we could not change the structure of it unfortunately, and as the circle architecture was very common at 1904, (when it was builted) some rooms does not have the view of Neptuno. Thank you... More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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