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Plaza de Oriente HOMTELS

Certificate of Excellence
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Cuesta de San Vicente, 10-12, 28008 Madrid, Spain (Formerly San Vicente 10)
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Plaza de Oriente HOMTELS
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Plaza de Oriente HOMTELS
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    124 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (19)
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    San Juan, Puerto Rico
    Level Contributor
    5 reviews
    5 of 5 stars Reviewed 2 days ago NEW

    Our room had one full bed and one sofa bed. Nice bathroom and small but very complete kitchen with everything you may need- dishwasher, washing machine, stove , refrigerator, coffee machine, etc. Nice and helpful staff. This hotel is near Principe Pio Station(which has Renfe and Metro trains and you are able to get from Barajas directly to Principe Pio... More 

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    London, United Kingdom
    Level Contributor
    133 reviews
    17 hotel reviews
    common_n_hotel_reviews_1bd8 103 helpful votes
    5 of 5 stars Reviewed 6 days ago NEW

    Arrived at this place we had a great welcome by the friendly but professional receptionist. The apartment assigned to us was was spacious, clean and quite, we found all that it is usually needed. The place is located in front of the Palacio Real and the Spanish Senate, with easy access to 4 metro stations, Principe Pio, Plaza de Espana,... More 

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    Soesterberg, The Netherlands
    Level Contributor
    9 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 1 week ago

    The 'homtel' offers a luxurious apartment (45 m2) with a nice and functional kitchen, a perfect place to stay for a shorter or longer period of time to explore Madrid. Indeed more like home than a hotel. The room is comfortable and the location is nice. There is no 24 h deskservice and check-in after 10 pm requires a somewhat... More 

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    malta
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    Place is good as only few minutes from metro station,this makes it really good for whom is to travel alot like we did on our stay. Room was really good an spacious. reception area was really helpful ,special thanks goes to Maria . . Will surelly recommend to friends and will go there again if in need

    Review collected in partnership with this hotel

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    Denver, Colorado
    Level Contributor
    83 reviews
    68 hotel reviews
    common_n_hotel_reviews_1bd8 83 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    This hotel has a good potential. But limited hours of operation in the lobby had an impact on the quality of customer service. Especially in case of an emergency: I was there during the week when their whole internet was down. It was a real pain. Nothing that the staff could have down about. Overall they were helpful and apologetic... More 

    Was this review helpful? Yes
    WooTravelling P... H, Director de Recepción at Plaza de Oriente HOMTELS, responded to this review

    Dear fantasia 112, We would like to thank you for taking a moment to evaluate our apartments, as all comments help us to improve. We don't have a 24 hours front desk service, but we do provide to all our guests a 24 hours telephone number for emergencies (that you can find in reception and in the welcome card). Moreover,... More 

    Haifa, Israel
    2 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 4 weeks ago

    I started writing reviews about WooTravelling Plaza de Oriente HOMTELS Madrid was 5-star apartments because the location, good service, clean apartment ... but when I checked my bank account, I discovered that although I had paid by catch for the entire period, the hometel accidentally pulled parallel to it the amount of rent to the bank account (via credit card... More 

    Was this review helpful? Yes
    WooTravelling P... H, Director de Recepción at Plaza de Oriente HOMTELS, responded to this review

    Dear Ofer, We would like to reiterate our sincere apologies for the confusion with the payment. As we explained, there was a technical problem with the dataphone and finally the charge was duplicated. Obviously, as soon as we realized the mistake we made the corresponding refund. Sorry again for this misunderstanding. We would be honored to welcome you again. Warm... More 

    Eivissa
    1 review
    4 of 5 stars Reviewed 4 weeks ago

    Very nice apartment, perfect for myself and the 3 children, possibly slighty claustrophobic for 4 adults.... Good and friendly service, good location, well communicated (bus stop on door-step) and interior patio though not wonderful views, nice and quiet and light!

    Review collected in partnership with this hotel

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    bristol
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed May 27, 2015

    The apartment was very clean and well kept. The staff were all friendly and always helpful. Location was great, opposite the palace. we will definitely be back and would recommend as we had such a pleasant stay.

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    New York
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 26, 2015

    Stayed in this hotel in may 2015. Had a fantastic experience. Staff was very helpful, especially Francesco, needed some help with an airport detail. Room were great. Great location. A fantastic experience!!

    Was this review helpful? Yes 1
    Plaza de Orient... H, Director de Recepción at Plaza de Oriente HOMTELS, responded to this review

    Dear Angelique, Many thanks for your kind review! We are more than happy reading reviews like yours! We hope to welcoming you again soon! Best regards from our team WooTravelling Plaza de Oriente HOMTELS More 

    Parainen, Finland
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed May 21, 2015

    Good location,close to major attractions.Clean,spacious apartment(standard 1 bedroom apartment).Supermarket,shopping center and nice park in the walking distance.Friendly stuff. Only thing we didn't like was the "roomperfume" they use.

    Review collected in partnership with this hotel

    Was this review helpful? Yes 1
    Plaza de Orient... H, Director de Recepción at Plaza de Oriente HOMTELS, responded to this review

    Dear Outi2015, Many thanks for your kind review and such nice words. Reviews like yours are very helpful in order to improve each day. We take note about the air freshener. We hope to welcoming you again soon! Best regards, WooTravelling Plaza de Oriente HOMTELS More 

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