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Madrid SmartRentals Gran Via

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Calle de la Madera,25, 28004 Madrid, Spain (Formerly Madrid4Rentals Tribunal)
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1 room 1 guest
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Madrid SmartRentals Gran Via
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292 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location, self catering Very small apartment for a family of four. Too much furniture in the apartment which made it difficult to move around. As location is right on the street, we didn't get much sleep due to party noise from outside, rubbish bins getting emptied at 2am and road traffic.

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We had a cosy, very nice furnished and clean apartment. Great staff of young people, very friendly and helpful. The building is situated in the heart of the city, so you don't need any subway or bus for visiting the main touristic spots. Many bars and restaurants nearby. I can highly recommend this place eighter to young people, or families... More 

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Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The pictures make this place look great. It leaves a lot to be desired though. The neighborhood itself isn't the Gran Via, it's a 10 minute walk away. The walk is fine, but as Madrid goes, you have MANY places you could go on a 10 minute walk that are much nicer. The girls at the front desk were helpful,... More 

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MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest, First at all, we would like to apologize if something has not been to your liking. We regret that it has not lived up to your expectations. It is quite rare to read such comments as our customers go quite happy with their stay in our apartments in Gran Via, as it can demonstrate the hundreds of comments... More 

New England
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I booked this apartment and then cancelled two days before the date I was to arrive. A month later I find they charged my credit card anyway for the entire amount. I called their offices in Spain and I emailed them and received this response: "You cancelled your reservation with the booking number XXX on 9 July. As you can... More 

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MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest, First at all, we regret to read this kind of comment about us. What we would like to make clear it's that when you make a reservation for our apartments, you have all the necessary information prior to accept the terms and conditions, among which is included cancellation policy, so it should not surprise such action, because we... More 

Zurrieq, Malta
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 17, 2015

Although the receptionist was friendly, one drawback about this rental is that there is no receptionist most of the time but thank god we did not encounter any difficulties. The apartment which slept 6,had only one toilet and shower. The kitchenette was adequate.

Was this review helpful? Yes 1
MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest, Thank you very much for sharing your experience with us! We know that our apartments have not particularly large bathrooms, but the whole appartment is equipped with everything needed for a comfortable stay, so I hope you enjoyed your holidays with us! As you know, we do not have 24h reception, during the day the girls are always... More 

Porto, Portugal
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 2, 2015

We stayed in a room for 4 people for 4 days. The room itself was lovely. It was very clean, well stocked with everything we might need, and pleasantly decorated. We visited in the middle of a heat wave, and the room's AC was a god-send. Another plus is that it's located near the city center, just a short walk... More 

Was this review helpful? Yes 1
MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest Thank you so much for your valued time and your post it's realy helpful to us to keep working in a good line and to improve in our work in order to offer all of you the best option to stay and to enjoy our city. We are so happy to know you had a great time and... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 26, 2015

Great apartment with great location in the center of Madrid. Nice for a family of four. Kitchen and bathroom a little bit small. Not as big as indicated at the website. It's indicated that it suits 6 persons but if you are 5 ore 6 I would have asked for something else than 4A. We stayed in 4A and it... More 

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MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest, Thanks a lot for you good comment. It's realy helpful for us that you share your experience with the others users, so it can encourage them to visit us and helps us to keep working in the same line.Your satisfaction is ours, so that's why we are so glad to know you had such a good experience and... More 

Porto, Portugal
1 review
5 of 5 stars Reviewed June 9, 2015

Great location to explore the city of Madrid. Very cozy apartment with all the necessary conditions to spend a few days optimos. I hope to repeat the experience...because quite liked. Thank you for your kindness and dedication ...

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MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest, Thanks a lot for your time and your score, it's really important to us. We are so glad to know that you had such a nice experience because our guests are the most important stakeholder for this young enterprise and it's realy good that you want to come back, you are all very welcome to repeat a better... More 

Manchester, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 8, 2015

Perfect location, close to all amenities (nice little supermarket just round the corner) and with some lovely cafés/bars within a short walk. We weren't completely disappointed with the accommodation, however there were a few issues that dampened our experience. 1. The apartment turned out to be a lot smaller than the pictures suggest. You would struggle to sleep 6 as... More 

Was this review helpful? Yes
MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

thank you so much for you time and for your comment. Your words are very important for us. We can improve with your post and we will improve in all the things that you talk in your review. we work hard every day to give you the best experience but sometimes we have problems. we will work to still get... More 

La Plata, Buenos Aires, Argentina
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed April 30, 2015

Let's first say the accomodations are very good and pretty much as shown in the photos. Our apartment was spacious, comfortable and well equipped and despite being 5 people dealing with only one bathroom, we kind of managed well. BUT ... there is a lot to comment, so here we go: 1- This is a very old building (as most... More 

Was this review helpful? Yes 1
MadridSmartRentals, Director General at Madrid SmartRentals Gran Via, responded to this review

Dear guest, First at all I want to thank you for your valued feedback and your time. We appreciate your words so much and we use them in order to get better day after day. We are aware about your situation. On the one hand, we really greatful that you appreciate and value the work of our staff. The work... More 

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Staying in Malasana

Neighborhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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