We had booked a superior junior suite but were only given a normal suite. Not too much of a problem but a bit annoying. Due to a late flight we arrived at the hotel at 10pm and the member of staff on reception seemed disgruntled that we had interupted whatever he was doing. The room was very dated and needs... More

Hotel staffs are very warmth and pleasant, wide choice in breakfast buffet, spacious room,clean and location is perfect! It's worth the price!

Having stayed at many city hotels this does not live up to it's four star rating. We booked the Hotel Ada Palace and on arrival were told there was no hot water and therefore moved and upgraded in this hotel. Reception girl surly and rude and the upgrade was a suite. On entering suite 404 the carpet had four large... More

Free WiFi did not have internet connected and they did not get it fixed - otherwise the hotel was clean and main areas are quite sumptuous and refined. Great Bloody Mary - breakfast buffet OK. Upgrade to triple suit left me with a view into an internal light tunnel - but the room was OK. Phone did not work in... More

For a weekend in Madrid I chose this old hotel revamped a few years ago and got a very good rate at booking.com. The twin executive room was charming, very well decorated, comfortable beds and pillows, etc. The breakfast was very good with fruit, cereals, juices, breads, etc but the best thing was the nesspresso machine for someone who does... More

Location is very good - 30 min walk to Prado and Thyssen, 10 min walk to the metro. The room was great (junior suite) and very good value. Breakfast was also excellent - wide selection of 'heavy' and 'light' foods - lovely stock of fruits. WiFi and internet access charge. The size of the elevator is too small.

Si viajas a Madrid te recomiendo el Hotel Gran Velazquez, el cual se encuentra en el Barrio de Salamanca, muy buena ubicacion, habitaciones lujosas, muy comodas y excelente mantenimiento y precios solidarios. Te lo recomiendo ampliamente

This is an excellent alternative when selecting an hotel. It is located in a wonderful place with lot of restaurants, shops, boutiques. As it is not a brand new hotel, the rooms are very big and confortables, also the bathrooms and they has a nice decoration. The relation price-quality is excellent. The only "but" : it doesn´t have a lobby,... More

old hotel, bad service and they charge you for internet which is free in most hotels. rooms are old and a bit uncomfortable and breakfast is horrible. Its not worth for money