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Gran Hotel Velazquez

Velazquez,62 | Barrio Salamanca, 28001 Madrid, Spain
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Gran Hotel Velazquez
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Gran Hotel Velazquez
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283 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rovio, Switzerland
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 31, 2015 via mobile

The hotel is very well located in the Salamanca district. However this is probably the only really positive aspect. The style of the hotel is very baroque, but overall it is not well kept. The room was big and spacious, but stinky for too many smokers, and overall worn off. The bed mattress seemed old, and the pillow was one... More 

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San Francisco, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 27, 2015

The hotel is located in the posh Salamanca neighborhood of Madrid, Spain> it's location allowed for easy access to public transportation to major attractions as well as the Prado museum. I spent a total of 5 nights at this hotel. The last three days of my stay, I was assigned a room off the back patio. The room had a... More 

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Miami, Florida
Top Contributor
52 reviews 52 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 15, 2015

“Wonderful grand hotel in GREAT location” Great area, Barrio Salamanca, with many bars and restaurants all around. Great shopping in boutiques and chain stores. Also not far from the hotel there is a shop-cafe VIPS (open 24 hours) so you can purchase water etc. Great rooms, large with comfortable beds. We had an executive suite #614 facing front. Loved the... More 

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Moscow
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 14, 2015

Great area (Salamanca), not far from the hotel touristic bus stop, walk to the center on foot 35 minutes. Near the hotel are many bars and restaurants. Also not far from the hotel there is a shop-cafe VIPS (open 24 hours) Large rooms with comfortable beds (lived in suite), A varied breakfast buffet, Nespresso coffee, juices, bar with a good... More 

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1 review
1 of 5 stars Reviewed January 4, 2015

Stayed there for a 2 week vacation. I prepaid 3 months in advance and requested a non smoking room. I got a smoking area room with a noisy mini elevator next to my room I could hear all nite. The people at the front desk were rude, arrogant and not caring. Homero Rodríguez 210-364-6603

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NuriaCHH, Departamento Comercial at Gran Hotel Velazquez, responded to this review
Google Translation

Estimado Eduardo, Gracias por hacernos llegar su crítica, ya que a través de ella somos capaces de saber cual es... More 

Gothenburg, Sweden
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 18, 2014

First time I stayed here was in 2008, when I came back in 2014 it looked exactly the same. The style of the hotel is possibly attractive to old people, lots of marble and fake gold. Personally I don't like it and when it is also dated and a bit worn out it just feels shabby. On the positive side,... More 

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Mexico City, Mexico
1 review
4 of 5 stars Reviewed December 15, 2014

Excellent location. Outstanding service and attitude of all staff. Take breakfast included rate; quality and breadth of buffet were very good. Only bad point: bed matresses are old; they need replacing. All in all, the cost benefit ratio of this hotel is very hard to beat.

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Alexandria,VA
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed December 2, 2014

Once again, my husband and I spent a lovely week here, enjoying their excellent service and copious breakfast buffet which includes the usual cereals, pastries, cold-cuts, cheese, smoked salmon as well as a few Spanish specialties: omelet, paella,etc. The bar/tea room is as always a friendly place to meet friends, relax and watch some Madrileno social gatherings. Service is very... More 

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NuriaCHH, Departamento Comercial at Gran Hotel Velazquez, responded to this review

Dear Guest, we would like to thank you for your opinion. We try our best in order to achieve our main aim: satisfaction of our guest making them feel like at home. We feel very proud of having got it on this time!! We really appreciate all your compliments. Looking forward to seeing you soon Regards, Sales Department More 

Lisbon, Portugal
Top Contributor
105 reviews 105 reviews
60 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed December 2, 2014

I have already reviewed this hotel but it never dissapoints me. I was in Madrid during Black Friday and it was so good to do the Xmas shopping and being able to come back to the hotel and leave all my packages before returning to another shopping spree in the Salamanca district or going to a museum nearby (I recomend... More 

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NuriaCHH, Departamento Comercial at Gran Hotel Velazquez, responded to this review

Dear Isabel, Thanks for sharing your comments with us and the rest of tripadvisor followers. We work hard everyday in order to achieve our main aim: Customer Satisfaction. We really appreciate your perception about your stay. We will keep on improving day by day to cover our guest expectations at 100%. Hope to see you soon. Regards and Merry Christmas,... More 

Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2014

I stayed at this hotel with a friend for three nights and wasn't sure what to expect as there had been some recent negative reviews . The positive aspects are that it is extremely well located particularly as a base to visit the city. It only a short walk from the metro station "Velázquez" and in addition there is always... More 

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NuriaCHH, Departamento Comercial at Gran Hotel Velazquez, responded to this review

Dear Anne, Thank you very much for sharing your opinion about Grand Hotel Velázquez. It is very important for us to know our guests experiences in order to value the satisfaction level. We regret not to have covered your expectations 100% because of the incidents found during your stay. We feel unhappy for that and we work harder and harder... More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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