This is a nice decent hotel but unless you like walking a half hour to the center or taking a bus everywhere, choose a hotel closer to the center. We left after two nights for the High Tech Petit Palace de Plaza more

This is NOT, repeat NOT a 4 star hotel. My cousin (late 60's) and I (early 50's) both female, arrived from NY having booked almost two months in advance. Having recently had shoulder surgery, my arm was in a sling. Upon arrival no one came to assist with luggage, even the cabdriver commented. I went in to check in while... more

Great location, lovely rooms. Well worth it. Joanna more

We arrived early Monday morning from an overnight flight from Boston USA. Our room was ready for us. We were given a twin room on fifth floor overlooking inner courtyard. It was a very dark room, somewhat cavelike. On first impression, the room was small, dark and very hot and stuffy. We tried to lower the temperature of the room,... more

While we waited (and waited) in the lobby to check in to this hotel, a purse and backpack were stolen from our belongings. Admittedly we had taken our eyes off of them, but we felt a false sense of security in the lobby with bellman around a sign that said they had video surveillance. The staff were uninpressed that two... more

close to metro and buses even though it is not in the heart of the action. The room was very nice (was upgraded to a suite!) but beware the noise coming from the Av Velazquez. The phonic isolation is not very good and you can really hear traffic. Breakfast was excellent and service very good. A good hotel. more

We have stayed here several times before, but this time the man at reception was surly, Our room had two windows, both with views of blank walls and one had the bonus of views of trailing wires and lots of pipes too. We had asked for a double bed and were given twins. We were too tired to complain. The... more

This is a lovely hotel with spacious, clean, bright rooms, definitively 4 stars plus and is a terrific price/value. The location is in a lovely upscale area within walking distance of the Centro, Grand Via, and museums provided you like to walk, We are talking a 20 minute not a five minute walk. more

We stayed in four different hotels during our recent trip to Spain and Gran Hotel Velazquez was our LEAST favorite. First the positives: our "junior suite" was fairly spacious and quiet. The location, North of Parc Retiro is good. Our windows, which looked out on a small central courtyard, could be opened to ventilate some of the odors and stuffiness... more