We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Urban Hotel Madrid

#18 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Carrera de San Jeronimo 34, 28014 Madrid, Spain
Special Deal
Free breakfast with your stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Urban Hotel Madrid
Professional photos View all
Browse nearby
Urban Hotel Madrid
Write a Review

1,147 reviews from our community

Traveler rating
    651
    339
    110
    37
    10
See reviews for
107
600
59
177
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1147)
  • Mar-May only
    (296)
  • Jun-Aug only
    (310)
  • Sep-Nov only
    (285)
  • Dec-Feb only
    (256)
All months
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

We had the most luxurious sweet booked. Ms taffy allowed my guest traveling from U.S. TO CHECK IN EARLY . This pleased me very much. Everything about hotel seems perfect. UPON MY ARRIVAL, I WAS INFORMED THIS SUITE ONLY accommodated two guests. they were , of course out of cots. As my visitor had already made herself comfortable.. Sleeping. I... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Modern, yet comfy. Rooms are Clean, sophisticated. We loved the rooftop bar! Staff was very friendly and helpful. We landed early in the AM and they got us into our room by noon. Great location near the park and walking distance to everything. We'd stay again, perfect.

Was this review helpful? Yes
London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The location of this hotel is just perfect for all important sites in the centre of beautiful Madrid. Everything is within walking distance. Lots of quality restaurants and bars in the nearby streets & great meeting places. The hotel staff are so friendly, always with a smile on their faces & nothing is too much for them. It is a... More 

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, I would like to thank you for choosing us for your last stay in Madrid. We are glad to know that you enjoyed your time at the Urban Hotel. We will be pleased to welcome you again in the future. Warm regards Antonio Martín Assistant Manager More 

Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Wonderful location, beautiful room and amenities, and the staff was very helpful. They all spoke excellent English and made me feel welcome. The rooftop bar has a fantastic view--you have to go up there if you visit!

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you so much for the time taken to share your experience with us. We are delighted to know that you enjoyed your time at the Urban Hotel and hope to welcome you again soon. Kind regards Antonio Martín Assisant Manager More 

Amsterdam, The Netherlands
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff was very helpful and the location central. You can walk to every barrio in Madrid from the hotel. Restaurants and museums are close. To give yourself a rest after a day of walking around, you can have an (slightly overpriced) drink on the roofterrace and take a dip in the little pool. The rooms were big enough but... More 

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager More 

Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel in a great location. I loved the wonderful art collection in the hotel. The rooms are spacious and very well equipped. The beds are extremely comfortable, the bathroom and amenities are amazing.

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager More 

Warsaw, Poland
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is very well located, the facilities are great, the staff is friendly and helpful, extraordinary design and interesting artwork collection make this hotel a very special place... definitely worth recommending...

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager More 

Tel Aviv, Israel
Top Contributor
50 reviews 50 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is excellent. All the sites are in walking distance. There are lots of restaurants and bars in the nearby streets. The hotel is very modern and elegant. The rooms are small and decorated in dark colours. The beds are queen size. We were told this is the case in all the rooms (perhaps there are bigger beds in... More 

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Sir, Firstly, we would like to thank you for your kind comments posted in this website. We are very proud of knowing that your stay with us was great. Satisfying your expectations is our most important task, and we work hardly to get it. I look forward to welcoming you soon in Madrid for greeting you personally. Kindest regards... More 

Florence, Italy
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice style , the rooms are a good size , nice design and comfortable. The service at reception is with a smile and helpful . Every detail was thought in advance. The drinks on the house on arrival were a nice touch. We had a wonderful stay , and when I'll be back in Madrid I'll stay there .

Was this review helpful? Yes
DireccionDerbyHotels, Subdifrector at Urban Hotel Madrid, responded to this review
Google Translation

Gentile cliente, Prima di tutto, vorrei ringraziarLa per i suoi commenti positivi riguardo il nostro albergo e il servicio che... More 

New York
Top Contributor
61 reviews 61 reviews
32 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Really nice Hotel ! I quite enjoyed the service and the spacious room ! It's elegant and contemporary modern with an Asian touch ! Great rooftop and some nice additional touches such as pool and fitness club (a bit small that fitness though...) and last but not least a good breakfast and bar area. The hotel is very central Madrid... More 

Was this review helpful? Yes
DireccionDerbyHotels, Assistant Manager at Urban Hotel Madrid, responded to this review

Dear guest, Thank you for choosing the Urban Hotel for your last stay in Madrid, and thank you for sharing your experience with us. We are glad to know that you loved our hotel and you had a great time with us. We hope to host you in a near future, Kind regards Antonio Martín Assistant Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

786 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (342)
Viewed
Hotel & grounds (92)
Viewed
Room/suite (106)
Viewed
View from room (3)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (26)
Viewed
Pool/beach area (17)
Viewed
Dining (8)
Viewed
Other (88)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (429)
Viewed
Amenities (45)
Viewed
El Cielo Pool (21)
Viewed
Restaurants and Bars (93)
Viewed
Suite #331 (75)
Viewed
Suite Loft #538 (84)
Viewed
Superior Room #436 (43)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (12)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay