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Urban Hotel Madrid

#22 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Carrera de San Jeronimo 34, 28014 Madrid, Spain
Special Deal
Free breakfast with your stay
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Urban Hotel Madrid
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Urban Hotel Madrid
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1,101 reviews from our community

Traveler rating
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    332
    105
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    10
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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West Vancouver
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Modern hotel with a very central location. We were easily able to walk to the major galleries, popular plazas, restaurants and shopping. Service in the hotel was excellent everywhere, including doorman, front desk, bellman, restaurant and bar. The breakfast choices were not as extensive as in some of the hotels we visited in Spain, but the quality was very high... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here at the beginning of December with my boyfriend and the hotel was incredible to say the least. The hotel was immaculate and the duplex room was to the highest standard. fantastic mini bar. Staff were friendly and helpful. The location is great for the centre of town but far enough not to be in the hustle and... More 

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South Wales
Contributor
13 reviews 13 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel as a hen weekend in Madrid on behalf of my boss who was getting married, She put her trust in me and left me book everything for 6 professional people who I did know so no pressure!! When we arrived at the hotel I was secretly giving myself a hi five! The interior design was stunning... More 

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Jeddah, Saudi Arabia
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

One of the best hotels I've stayed at in Madrid, I was expecting less and they exceeded my expectations.veie everything possible to insure I enjoy my stay and know what I wanted to know Thank you Urban hotel and staff

Review collected in partnership with this hotel

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had to work early in the morning and there were no business / computer rooms for guests. The business rooms downstairs were all taken and I was offered to sit on table by the reception with two large Mac desktops. Impossible to concentrate as a cleaning lady was using the hoover and the reception was quite busy. At 7:30am... More 

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have... More 

Istanbul Turkey
Top Contributor
74 reviews 74 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well located, very close almost all of the attractions in the city. The decoration is well designed, rooms are big enough and the interior is comfortable, complementary wi fi was a plus. The concierge was very kind and was a great help. The bars of the hotel is also quite busy. Recomended

Was this review helpful? Yes
DireccionDerbyHotels, subdirector at Urban Hotel Madrid, responded to this review

Dear Sir, Thank you very much for choosing Urban Hotel 5* GL for your stay in Madrid. We are delighted to receive your kind comments. Thanks to guest like you, we are due to work hardly in order to satisfy our guest expectations and offer the best experience possible to our guest. We hope to welcoming you soon, Kind regards... More 

Buckinghamshire
Top Contributor
54 reviews 54 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Not my favourite hotel! Arrived late new years day (9pm) Very busy place but no restaurant open not even to residents, so we had to trawl around locally to find somewhere open. The bar was dirty as though it hadn't been cleaned from new years eve.Was confused with the decor of the hotel our room a bit 70's retro with... More 

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest. First of all, I would like to thank you for expressing your opinions About the services of our hotel during your stay. The opinion of our clients is extremely important to us, as it makes us Improve our services continually. I thank you once more for your collaboration. I stay at your disposal. I would like to have... More 

Tamworth, England, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location, fantastic staff with extra personal touches. Reception on arrival was very informative and helpful! The only added improvement would of been treated coffee facilities to be in room

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager More 

Karachi, Pakistan
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My advice to anybody, subject to affording this hotel, is that this hotel simply is the best place to live. With its amazing rooms to beautiful interior and friendly staff. this hotel deserves a stay...totally worth the price.

Was this review helpful? Yes
DireccionDerbyHotels, subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager More 

GLAMORGAN, WALES, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On arrival the reception desk was very efficient and friendly,our room was ready ,which was a bonus.Nice size room .comfortable bed,soft large towels all you would expect from a 5*hotel.The ladies at the front desk were exceptional,arranging dinner for us at recommended restaurants in the area we were staying.The location is excellent ,we were able to walk to all the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Christine, Thank you very much for the time taken to share your experience with us. We are delighted to know that you had a great stay with us and you loved our locations, rooms, as well as the customer service offered by our staff. It is a honor for us reading such a good reviews about us. We hope... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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