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All 458 Madrid hotels

Urban Hotel Madrid

5.0 of 5 Hotel   |   Carrera de San Jeronimo 34, 28014 Madrid, Spain
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Ranked #33 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
MyAbundance Austin, Texas
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895 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Austin, Texas
Top Contributor
85 reviews 85 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have zero complaints about the location, the facility, the service, the rooftop pool and bar. What a fantastic boutique hotel. The best sleep I had on a three week trip through several countries. I would stay in this hotel again and again. We were occupying two rooms/suites. We took advantage of the free candies when you walk in, who... More

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Scot in London
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is one of the best inner city hotels that I know! It is well located for tourism and business; the rooms are very comfortable and spacious; excellent bathrooms with showers that work and indulge! The common areas are the highlight however. The bar / pool on the roof are wonderful. The prices are not outrageous and the location... More

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Batam Center, Indonesia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was great near plaza mayor, the quality and condition of the hotel was superb and the staff were very helpful. hotel interior very unique. Really enjoyable and will definitely be staying at the hotel again as very good for exploring Madrid and experiencing the city

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had to book somewhere last minute for work in Madrid and needed to keep on an appropriate work budget. This ticked all the boxes! Clean, swanky, pool, bar, great rooms, exceptional service ... The list goes on. Will actively stay there again!

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked a Superior room at the Urban Hotel after reading the good reviews on Tripadvisor. The hotel is located near the Congreso de los Diputados (Plaza de las Cortes) and is within walking distance of all the attractions in the city centre. A metrostop (Sevilla) is a block away and Plaza Santa Anna is a 3 minute walk. The... More

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Senior Contributor
48 reviews 48 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

the staff are great the location is great, really central ....close to museums and puerto del sol and near teatro real breakfast is really great bathroom well appointed and good shower OK now to the bits we didnt like we stayed in a duplex suite and found the room small ............ the upstairs seated part of the room is sparse... More

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Sydney, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at Urban Hotel for the last 3 nights of our honeymoon. We chose Urban after reading reviews and because we wanted to stay somewhere special for our last nights in Spain. Upon arrival, the staff were very friendly, checked us in early, and 'upgraded' us to a duplex suite for free. We were instantly impressed. However, we... More

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Felipe T, Director General at Urban Hotel Madrid, responded to this review

Dear Mrs. Alice, Thank you very much for taking the time to write your feedback in Tripadvisor. First of all i want to explain that we didn't upgrade you because there was something going on the room next to you, we upgrade guests who are on honeymoon if we got rooms available. That is why you had a duplex suite.... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

It was one of the best places we stayed and service was just outstandning. Hotel Urban is located in the centre of Madrid, close to Puerta del Sol, Plaza Mayor, Retiro Park and all the museums you must visit : Thyssen Bornemisza, Museo del Prado, Reina Sofia. It's close to Paseo Castellana and Calle Serrano/Velazquez where you will find all... More

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Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for a week in July. This hotel is perfectly located near many of the major museums and galleries that we wanted to visit. Prado, Thyssen and Reina Sofia are all within a few minutes walk. We didn't use the metro or take a taxi until our 6th day. In keeping with the property, the staff are very pleasant,... More

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London, United Kingdom
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Considering I paid extra for a bigger room, I was disappointed with how small the main part of the room was. Only just enough room to walk around the bed. There was an 'upstairs' area with a sofa and desk, but this seemed pointless. Nice decor throughout and good service. Cocktails on the roof were great.

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Felipe T, Director General at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you very much for your feedback. I can not say anything of our interior design, most of our guests are more than happy with it by the way i understand and respect your opinion. Regarding the service i would like to say thank you very much for appreciate our hard work to provide you the best possible... More

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Additional Information about Urban Hotel Madrid

Address: Carrera de San Jeronimo 34, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Urban Hotel Madrid 5*
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid

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Hotel & grounds (84)
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Room/suite (94)
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Bathroom (24)
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Amenities (45)
El Cielo Pool (21)
Restaurants and Bars (93)
Suite #331 (75)
Suite Loft #538 (84)
Superior Room #436 (43)
The Hotel (68)

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Hotel & grounds (12)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Romantic Hotel in Madrid #23 Luxury Hotel in Madrid #31 Business Hotel in Madrid #32 Family Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 
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