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Urban Hotel Madrid

#22 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
Carrera de San Jeronimo 34, 28014 Madrid, Spain
Special Deal
Free breakfast with your stay
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Urban Hotel Madrid
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1,212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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Panama City, Panama
1 review
5 of 5 stars Reviewed 4 days ago NEW

I would like to congratulate the team of people at Urban Hotel Madrid. It is never easy being on a business trip for almost two weeks, but with the attention received at the restaurants, bar and specially reception, makes me want to always come back to Urban when in Madrid, knowing I can count on them. Keep up the good... More 

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Brighton, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

stayed here with a girlfriend for a short city break. The hotel itself is stunning. The room was of a decent size with a very nice large bathroom. The beds were ever so comfy. The roof top pool and bar was lovely to retreat to mid afternoon when it hit 40'c, its small but we always managed to get a... More 

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Riyadh, Saudi Arabia
1 review
5 of 5 stars Reviewed 1 week ago

The location is very good, with easy access to all the attraction. Hotel's design was amazing, it's unique and different than any other hotel. Room size was a bit small and the price is a little expensive but overall worth the extra $$$. Staff were friendly and very helpful.

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Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Everything was perfect. Javier at the front desk was so helpful! Dream vacation. The accommodations were modern, clean, comfortable and exceeded our expectations. Javier set appropriate expectations and gave great recommendations for dinner and a Flamenco show. The room rates were high, but we got what we paid for!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Miami, Florida
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There are so many positives regarding this hotel !! Perhaps, this will best illustrate the type of service the Urban offers its clients: Upon learning that we were late for a dinner party, and were pressed to find a store, Javier, at the reception desk, mobilized the restaurant and housekeeping. WIthin ten minutes, a bottle of the finest champagne was... More 

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Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location near Museo Prado, Royal Botanical Gardens, Museo Reine Sofia, many restaurants. Enjoyed fine dinner at hotel restaurant. Great breakfast (a little pricey). Comfortable rooms. (Wish they had better reading lights next to bed.)

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a fabulous four days in Madrid and stayed in the Urban Hotel which we loved. Check in was smooth and efficient and we were given lots of helpful tips on what to do and where to go in Madrid as it was our first time here. Our room despite being opposite the lifts, was very... More 

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Luxembourg City, Luxembourg
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel for people who likes modern and urban design. The stuff was great and always nice and helpful. The hotel is located in the center of the city and you can walk to most of the touristic locations of Madrid in les than 20 minutes. Also around the hotel you have a great choice of restaurants. I can fully... More 

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Perth, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose Hotel Urban for many reasons: the ideal central location to the Prado, Reina Sofía and Thyssen-Bornemisza Museums and the old town of Madrid; the fact that the hotel is small and is classified "Grand Luxe", and for the excellent reviews already given on TripAdvisor. From the moment we arrived directly from Australia, we received a warm and friendly... More 

Was this review helpful? Yes 1
Buckingham
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We treated ourselves for a long weekend. The hotel is in a very convenient location close to the centre and the parks/museums. It is very modern and funky and the service was great from the moment we stepped through the doors. We had a 4th floor room and we asked for one that was quiet - which we got. Madrid... More 

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Felipe T, Director General at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you for taking the time to post your review. As you say we have had a strong heat wave and the experience out of the hotel turned into a difficult situation to enjoy the city. I hope to have you with us again, always better may, june, september or october than july and august. Regards and all... More 

Hotel Review Summarization

What travelers say

  • Glass bar(16)
  • Junior suite(8)
  • Great location(7)
  • Standard room(5)
  • Very modern(4)
  • Very helpful(4)
  • Swimming pool(3)
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Superior Room #436 (43)
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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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