We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

Urban Hotel Madrid

5.0 of 5 Hotel   |   Carrera de San Jeronimo 34, 28014 Madrid, Spain
Hotel website
Hotel amenities
Special Offer
BREAKFAST INCLUDED
Save Saved
You added Urban Hotel Madrid to your Saves list
Urban Hotel Madrid
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #33 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Beekay23 London
  • Overview
  • Reviews (897)
  • Similar Hotels
  • Photos (743)
  • Amenities
  • Q&A (1)
  • Room tips (99)
  • Location
  • More
Write a Review

897 people have reviewed this hotel

Traveler rating
    478
    281
    93
    36
    9
See reviews for
77
483
49
137
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
1 review
5 of 5 stars Reviewed today NEW

This hotel is the best. Great staff, great service, great location. It would be hard to stay anywhere else. It's cool and sophisticated but friendly. The terrace in the evening with champagne is a must and take your camera for the best night shots in Madrid.

Was this review helpful? Yes
Memphis, Tennessee
Top Contributor
51 reviews 51 reviews
33 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There's a lot of real positives about the hotel. The property is physically beautiful and very modern. There are art artifacts in the rooms and the hotel has a very modern vibe with glass elevators and artwork. The rooms are quite large with large beds. Get a room with a shower; mine was huge. There's a rooftop bar with small... More

Was this review helpful? Yes
Austin, Texas
Top Contributor
86 reviews 86 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have zero complaints about the location, the facility, the service, the rooftop pool and bar. What a fantastic boutique hotel. The best sleep I had on a three week trip through several countries. I would stay in this hotel again and again. We were occupying two rooms/suites. We took advantage of the free candies when you walk in, who... More

Was this review helpful? Yes
Scot in London
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is one of the best inner city hotels that I know! It is well located for tourism and business; the rooms are very comfortable and spacious; excellent bathrooms with showers that work and indulge! The common areas are the highlight however. The bar / pool on the roof are wonderful. The prices are not outrageous and the location... More

Was this review helpful? Yes
Batam Center, Indonesia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was great near plaza mayor, the quality and condition of the hotel was superb and the staff were very helpful. hotel interior very unique. Really enjoyable and will definitely be staying at the hotel again as very good for exploring Madrid and experiencing the city

Was this review helpful? Yes
Birmingham
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had to book somewhere last minute for work in Madrid and needed to keep on an appropriate work budget. This ticked all the boxes! Clean, swanky, pool, bar, great rooms, exceptional service ... The list goes on. Will actively stay there again!

Was this review helpful? Yes
Brussel
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked a Superior room at the Urban Hotel after reading the good reviews on Tripadvisor. The hotel is located near the Congreso de los Diputados (Plaza de las Cortes) and is within walking distance of all the attractions in the city centre. A metrostop (Sevilla) is a block away and Plaza Santa Anna is a 3 minute walk. The... More

Was this review helpful? Yes
london
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

the staff are great the location is great, really central ....close to museums and puerto del sol and near teatro real breakfast is really great bathroom well appointed and good shower OK now to the bits we didnt like we stayed in a duplex suite and found the room small ............ the upstairs seated part of the room is sparse... More

Was this review helpful? Yes
Sydney, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We recently stayed at Urban Hotel for the last 3 nights of our honeymoon. We chose Urban after reading reviews and because we wanted to stay somewhere special for our last nights in Spain. Upon arrival, the staff were very friendly, checked us in early, and 'upgraded' us to a duplex suite for free. We were instantly impressed. However, we... More

Was this review helpful? Yes
Felipe T, Director General at Urban Hotel Madrid, responded to this review

Dear Mrs. Alice, Thank you very much for taking the time to write your feedback in Tripadvisor. First of all i want to explain that we didn't upgrade you because there was something going on the room next to you, we upgrade guests who are on honeymoon if we got rooms available. That is why you had a duplex suite.... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

It was one of the best places we stayed and service was just outstandning. Hotel Urban is located in the centre of Madrid, close to Puerta del Sol, Plaza Mayor, Retiro Park and all the museums you must visit : Thyssen Bornemisza, Museo del Prado, Reina Sofia. It's close to Paseo Castellana and Calle Serrano/Velazquez where you will find all... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Urban Hotel Madrid, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Urban Hotel Madrid? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Urban Hotel Madrid

Address: Carrera de San Jeronimo 34, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Urban Hotel Madrid 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Orbitz, Hotels.com, Splendia, Amex, Cheap Tickets, Tingo, TripOnline SA, BookingOdigeoWL, getaroom.com, Agoda, EasyToBook and Venere so you can book your Urban Hotel Madrid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid

743 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (300)
Viewed
Hotel & grounds (84)
Viewed
Pool/beach area (13)
Viewed
Room/suite (94)
Viewed
Dining (8)
Viewed
Bathroom (24)
Viewed
View from room (2)
Viewed
Other (75)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (429)
Viewed
Amenities (45)
Viewed
El Cielo Pool (21)
Viewed
Restaurants and Bars (93)
Viewed
Suite #331 (75)
Viewed
Suite Loft #538 (84)
Viewed
Superior Room #436 (43)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (12)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Other (1)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Romantic Hotel in Madrid #23 Luxury Hotel in Madrid #27 Family Hotel in Madrid #32 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 
Number of rooms
96

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Urban Hotel Madrid and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer