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All 457 Madrid hotels

Urban Hotel Madrid

5.0 of 5 Hotel   |   Carrera de San Jeronimo 34, 28014 Madrid, Spain
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Urban Hotel Madrid
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85%
Ranked #33 of 457 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Drsmorgan Melbourne, Australia
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919 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for a week in July. This hotel is perfectly located near many of the major museums and galleries that we wanted to visit. Prado, Thyssen and Reina Sofia are all within a few minutes walk. We didn't use the metro or take a taxi until our 6th day. In keeping with the property, the staff are very pleasant,... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Considering I paid extra for a bigger room, I was disappointed with how small the main part of the room was. Only just enough room to walk around the bed. There was an 'upstairs' area with a sofa and desk, but this seemed pointless. Nice decor throughout and good service. Cocktails on the roof were great.

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Located just a few minutes away from Puerta del Sol is the Hotel Urban; its central location makes it a natural jump off point due to its proximity to other tourist sites, including the Thyssen-Bornemisza Museum, Royal Palace and Reina Sofia... Read more of the review here: http://vivamagonline.com/index.php/immortal-spain

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you very much for writing some words about us. We look forward to welcoming you again, Best regards Antonio Martin Assistant manager More

england
Top Contributor
93 reviews 93 reviews
42 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A first class hotel very well placed, our first visit to Madrid and a great base for a few days stay, the staff are all very informed and helpful, full of advice and practical tips Room was very comfortable with excellent bathroom Rooftop pool and terrace nice touch, great views of the city whilst enjoying the very generous complimentary glass... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martin Assistant manager More

Paris, France
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is ideally located in the center of Madrid. Everyone from the receptionist to the doormen were absolutely charming. However, on our 1st night, we were given a 1st floor suite with view onto the interior patio... A real cave! And with the music of the wedding happening 2 floors below until 3 am... The day after the receptionists... More

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, I would like to thank you for spending your time writing your opinion about our hotel. I am really sorry about the inconvenience with your first room; this trouble was something unusual in our hotel. However, I am really glad to know that our colleagues from the reception desk could solve the problem and offer you’re a better... More

uk
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Urban Hotel is a real slice of luxury in Madrid. Perfectly placed for all the main attractions, especially museums and retiro park. Hotel itself is very modern, and rooms are very comfortable, fantastic power showers etc , beds etc. very best bit about this hotel though are the staff. Incredibly helpful, and always add value to your questions and queries... More

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Sir, Thank you very much for this comments about our hotel. We are very pleased to know that you stay with us was great. We work hardly to offer a great experience to our guests, and it is an honor for us knowing that this time, we also got it. We look forward to welcoming you soon, Best regards... More

Belfast, United Kingdom
Top Contributor
71 reviews 71 reviews
49 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was just about perfect. We had stayed 3 nights in the sister hotel (the Villa Real) just down the road, we went out of town and came back to Madrid for one night and couldn't get the Villa Real so booked this hotel. While we loved the sister hotel this place was a notch above. Simply wonderful stay!... More

Was this review helpful? Yes 1
DireccionDerbyHotels, subdirector at Urban Hotel Madrid, responded to this review

Dear Sir, Thank you again for your kind comments. Our intention is always providing a great experience to our guests, and we are glad to know that you stay was great. Best regards Antonio Martín Assistant Manager More

Top Contributor
57 reviews 57 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only stayed here for one night at the end of our honeymoon. Booked last minute and arrived at midday. The early arrival was no problem and the welcome was very good. We went up to the roof top pool, which is lovely, and when we returned to our room we had a complimentary bottle of cava with fresh strawberries as... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdiector at Urban Hotel Madrid, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, and the service provided. Looking forward to welcoming you again. Kindest regards Antonio Martín Assistant Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent 3 nights at the Hotel Urban for our 5th anniversary. We enjoyed the wonderful hotel and its exceptional service. The pool, the terrasse, the room, the service, the location - everything was more than lovely. Next time we come to Madrid, we will surely book a room at Hotel Urban.

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Madame, Thank you very much for writing these kind words about us. The guest’s satisfaction is the most important task for us, and we are very glad about knowing that we got it and you loved our facilities, location, and the service provided by our personal We hope welcoming you soon. Antonio Martín Assistant Manager More

Hornchurch
Top Contributor
61 reviews 61 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a really impressive hotel on the surface. I would have liked to have stayed longer to get a better feel of what was on offer. However what I shall take away as my abiding memory was my inability to find the switch that turned off the bedside lights. And on talking to my colleagues next morning, every one... More

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you very much for spending your time writing about your experience with us. Our reception desk colleagues are always disposal to help you if there is any problem in the room. If you come back to our hotel again, do not hesitate to contact them to solve any trouble. We want to offer you the best experience... More

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Additional Information about Urban Hotel Madrid

Address: Carrera de San Jeronimo 34, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Urban Hotel Madrid 5*
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Romantic Hotel in Madrid #22 Luxury Hotel in Madrid #32 Business Hotel in Madrid #35 Family Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 
Number of rooms
96

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