Great hotel. We stayed last week in a deluxe suite - the room was very spacious with a large combined living and sleeping area which contained two sofas, a flat screen tv, dvd player and a separate dining table. We particularly liked the large bathroom (which is divided by a glass screen from the living room) and the jacuzzi jet... more

We were transfered to this hotel when our other hotel apparently had issues with water. The hotel has an impressive inside and very luxurious decor. We had a suite... it was a bit small for a "suite" but very luxurious and the service was very good. The swiming pool (located on the terrace) is not for swiming (very small) and... more

We were very pleased with this hotel - room was very nice although a little on the small side. Location was excellent. Even the service, which always seems to be the struggle for us with hotels in Spain, was quite good. Poll on troof was a very nice added bonus! more

The Urban is a cool/funky hotel close by to the Puerta Del Sol. The rooms are pretty spacious with nice modern decor, and flat screen tvs. Although the bathroom in the regular rooms are rather small. We had a suite connected to a regular room. The suite was very very nice, with a huge bathroom and beautiful decor. The regular... more

A very cool and trendy hotel in downtown Madrid, where you are made to feel at home from the moment the doorman greets you. Friendly, efficient check-in, striking furnishings and decor, chic bedrooms. And on the roof, a cocktail bar and pool (well, a large bath, and less than 1m deep) and gym (well, two or three exercise machines). So... more

I was really impressed with this hotel. The design and decore were gorgeous, and the whole experience was pretty flawless. We upgraded to a larger room and found it to be very comfortable. The ONLY real flaw was the bed was not as comfortable as I'm used to, with the pillows being rather flimsy (we simply ordered a few extra... more

Our trip got off to a bad start, stuck on the runway at Heathrow for an hour whilst BA tried to fix some catastrophic electrical fault on the plane. I can't remember the last time I flew BA and wasn't delayed. We landed in Madrid after midnight and I was pleased to see a small army of taxis ready for... more

The design of this hotel is really amazing, but the rooms are very small and not very comfortable. The breakfast is overpriced.Location is quite good but I'd better stay in other 5-star hotel next time. more

The terrace of the Urban has become a popular place to go out in Madrid, but from our experience it turned out to be a very crowded place, where people had to seat on stairs sometimes, and it was impossible to get the attention of any waiter. The age of visitors was around 40-50. Much better was the bar downstairs,... more