We loved this hotel. The location can't be beat if you're a runner and want the amazing, Retiro Park. The staff bends over backwards to answer questions. The bar is super cool. Would have liked a little bit more space in our room but the value was great. Highly recommend!

Spent 4 nights here in mid may. Great room with Junior suite although we didn't use the upper part of the room much. Nice bathroom. Dark and quiet except for some hallway noise Saturday night - the granite hallways are not carpeted. What makes this hotel is the concierge service. Javier was fantastic and couldn't do enough for us recommending... More

I stayed at this hotel last year and had an amazing time, it's a very stylish, ultra cool hotel. The staff couldn't do enough to help. We had a standard room which was large enough and very clean. The hotel is perfectly located and central to everything in the city. The roof bar and pool were simply fantastic and the... More

took a duplex for four nights on a quick city break. First time in madrid, the hotel is clean well kept, very small in terms of size, does not take you back with a grand entrance or design, but its justfiable considering the location (tucked in the middle of everything), which is absoultley perfect if you want to explore madrid,... More

The staff is fabulous! They helped us with a smile with every request. I would have to say I've never seen a better hotel staff in all our travels. We had a Jr. Suite which was quiet, immaculate and nicely decorated. The bathroom had two sinks, a bidet and plenty of room. There is a pool on the top level... More

Checked in on a rainy day in Madrid. The front door man was right there with an umbrella. The agent at the front desk was very pleasant. I had booked a duplex but found out that it faced the street. We asked for an upgrade for a quiet location and she upgraded us to an interior room which is called... More

Dear Urban Hotel, i came to your hotel today on a fact finding mission to have a look at your rooms and facilities and was extremely impressed. I am currently working in Madrid for 8 months and my 40th birthday happens to fall in the summer of this year. I have 8-10 friends coming over to celebrate and just wanted... More

Good Hotel in the centre of the old city - rather expensive though and rooms above the kitchen entrance very noisy early in the morning. Rooms are a little small but very clean.

I night on a business trip, recommended by a colleague and enjoyed the stay. Hotel is very modern, bedroom, dining rooms etc are cutting edge design so maybe not everyone's taste but the service was good, room on 5th floor was quiet so I could work and broadband was fast. Breakfast good, bed comfortable - would stay again, it's a... More