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All 456 Madrid hotels

Urban Hotel Madrid

5.0 of 5 Hotel   |   Carrera de San Jeronimo 34, 28014 Madrid, Spain
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Urban Hotel Madrid
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85%
Ranked #36 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
rachelt73_12 Warwick, United Kingdom
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858 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Warwick, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We travelled to Madrid for our 10-year wedding anniversary and a 40th birthday celebration, we couldn't have been more impressed. The lovely modern, funky hotel is centrally located, so you can walk everywhere, all the hotel staff were extremely friendly, really helpful with good restaurant / bar recommendations / directions, etc. One afternoon when we returned to our room there... More

Was this review helpful? Yes
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you so much for taking the time of sharing your experience at Urban. We are glad to hearing you have enjoyed your time with us. We are sure all these positive comments about Urban hotel are really useful to other travellers Looking forward to welcome you back soon kind regard Antonio Martin Assistant manager More

New York City, New York
Contributor
20 reviews 20 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel, near all of the top museums. Very cool lobby, slick rooms .. Fabulous shower , nice and quiet and dark rooms helped make for a good night sleep . nice roofdeck for pool ( was empty when I saw it, due to weather). Would definitely stay here again if i came back to madrid..

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, We are so glad to hearing you had a fantastic stay and you would stay again at the Urban. Thank you very much for your nice comments as it is always interesting for other travellers We do hope to see you again next time you return to our city Kind regards Antonio Martin Assistant Manager More

Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

we chose the hotel due to its central location and its 5*. It looked interesting on the web and it did not disappoint. Modern, vibrant and slap bang in the centre with secure underground parking which for us was very important as we were on a driving holiday and car was loaded with goodies from our trip - no worries... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you so much for taking the time of sharing your experience at Urban. We are glad to hearing you have enjoyed your time with us. We are sure all these positive comments about Urban hotel are really useful to other travellers Looking forward to welcome you back soon Kind regards Antonio Martin Assistant manager More

Edinburgh, Scotland
Contributor
12 reviews 12 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just back from a great weekend break and were fortunate to have chosen this Hotel to stay in. Great first impression,lovely modern Hotel,nice atmosphere and great friendly staff. Nice welcome touch with a complimentary drinks voucher which was a glass of Perrier Jouet Champagne. Nice clean modern rooms with good lighting. Our room I thought was a bit small and... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thanks you very much for the kind feedback. We are really glad to hear that you loved our location, your room and the service provided. We hope to be able to welcome you back in the near future. Kind regards Antonio Martin Assistant Manager More

London, United Kingdom
Top Contributor
59 reviews 59 reviews
39 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We hosted a media event at the Hotel Urban in March 2014, and could not fault a single thing. The Event Manager and all of the hotel staff were extremely accommodating, friendly and helpful, at all times. Nothing was ever a problem, and our event team and attending media were extremely complimentary. I can not recommend this hotel enough, we... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, First of all I would like to thank you on behalf of the Hotel Team for such kind words. We are very proud to know that we have reached your expectations during this important event that you hold. We very much appreciate your positive comments and specially the recognition on the team’s work during the event. Looking forward... More

San Antonio
Top Contributor
78 reviews 78 reviews
35 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed there 5 nights in March 2014. We had a mid level Jr Suite with a large room and large bathroom with two sinks, separate shower and a tub. Staff is formal but very friendly and helpful. Breakfast is expensive but very complete - full buffet with eggs made as you like. Location is great as it is near... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, We are so glad to hearing you had a fantastic stay and you would stay again at the Urban. Thank you very much for your nice comments as it is always interesting for other travellers We do hope to see you again next time you return to our city Kind regards Antonio Martin Assistant Manager More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Urban Hotel in March 2014 on a four night city break, the staff are extremely friendly and helpful, the room was very trendy with mood lighting an electric window blinds, free internet access and complimentary champagne, roof top pool and bar would be a great way to relax in the summer months. Use of computer and printer... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thanks you very much for the kind feedback. We are really glad to hear that you loved our location, your room and the service provided. We hope to be able to welcome you back in the near future. Kind regards Antonio Martin Assistant manager More

Paris, France
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 days in this beautiful hotel. Super location Beautiful design (hotel, room and bar) Really confortable Nice crew They proposed us a free upgrading from standard room to duplex and 2 cup of champagne Perrier Jouet Black point : breakfast too expensive

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review
Google Translation

Cher client, Tout d’abord, je voudrais vous remercier pour vos aimables commentaires postés sur Tripadvisor.com en référence à notre hôtel... More

Copenhagen, Denmark
Top Contributor
56 reviews 56 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I never understand why hotels do not soundproof their rooms. Urban Hotel really needs to do something. You can hear people talk in the hallway, you can hear every single door when opened and closed and you can hear the cleaning staff, I could even hear a couple having "fun" in next door room ( I guess this might be... More

Was this review helpful? Yes 2
DireccionDerbyHotels, subdirector at Urban Hotel Madrid, responded to this review

Dear sir, First of all, let me thank you, on behalf of all the hotel staff, for you kind observations and comments in relation to your stay in Urban hotel. I assure you that I will check personally every point that you mention, as our guests opinion is very important for us and it helps us to improve every day.... More

Ipswich UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very friendly hotel with great service, reception great at coordinating/linking up our two reservations for our 3 day stay - we added to a business booking for a cheeky weekend away. Can't beat the location, everything within walking distance. A modern design hotel with everything you could want including vouchers for a glass of champagne in the hotel bar given... More

Was this review helpful? Yes 1
DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at hotel . We hope to see you again. Best regards, Antonio Martin Ortega Assistant Manager More

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Additional Information about Urban Hotel Madrid

Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Address: Carrera de San Jeronimo 34, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotel in Madrid
#27 Business Hotel in Madrid
#39 Family Hotel in Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Urban Hotel Madrid 5*
Official Description (provided by the hotel):
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 
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