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Urban Hotel Madrid

5.0 of 5 Carrera de San Jeronimo 34, 28014 Madrid, Spain
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Certificate of Excellence 2014
Urban Hotel Madrid
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Urban Hotel Madrid
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1,014 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Contributor
13 reviews 13 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

A great boutique hotel offering something that is a bit different and more memorable than the traditional hotel experience. All of the staff we spoke to during our stay were extremely helpful. I was amazed at the level of communication across different sections of the hotel (for example, points discussed at the front desk shared were shared with and understood... More 

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Boston, Massachusetts
Top Contributor
146 reviews 146 reviews
74 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for Christmas. This is not just a luxury hotel, it succeeded in creating a unique atmosphere, an interesting design, refreshing and sensual in every corner. It was such a relaxing escape. We did stay at a junior suit, which was just the size of a great comfortable room. So I don't know if the standard room in... More 

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Montpellier, France
1 review
5 of 5 stars Reviewed 2 days ago NEW

best hospitality, the reception and the staff were so wonderful & so kind. الفندق قريب من ساحات المدينة والاستقبال جدا متعاون وجميع العاملين كذلك، موقع رائع وخدمة ممتازة. Très très bien, le mieux choix à Madrid

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Los Angeles
1 review
5 of 5 stars Reviewed 2 weeks ago

Outstanding Customer Service. This hotel is an artsy wonder. Very fun stay with much to see within the hotel, and much to see just outside its doors. Thanks to all of the staff for making our stay so specail.

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you very much for your nice comments about us. We are glad to know that you enjoyed your stay at the Urban Hotel 5* GL. We hope to host you again in the future, Warm regards Antonio Martín Assistant Manager More 

Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely boutique hotel, food and drinks were expensive. Very central location. The pool is small and was very busy. Staff were very pleasant and helpful. I would advise if you're looking for a special night out to go to The Ritz for dinner as it is a short stroll away and is a cheaper option.

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. Knowing our guest’s opinion is very important for us, since it helps us to improve our services day by day. We hope you enjoyed your stay with us, and we will be pleased to welcome you again. Warm regards, Antonio Martín Assistant Manager More 

Frankfurt, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Urban hotel is definitely in the perfect location for people travelling to Madrid. DerbyHotels Collection hotels are all extraordinary but the URBAN 5* GL is just that little bit more special... Rooms are perfectly arranged with all the features both business and leisure guests are looking for when travelling and which nowadays is a must or is taken for... More 

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DireccionDerbyHotels, Subdfirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you very much for sharing your experience at TripAdvisor. We are delighted to know that you loved our location, facilities and service. We are looking forward to welcoming you again, Warm regards Antonio Martin Assistant Manager More 

London, United Kingdom
Top Contributor
56 reviews 56 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My second trip to the wonderful Urban in Madrid - and a very similar stay to last year, which is a great sign of consistency. A warm welcome at check-in inc. an upgrade to a huge Duplex room on the 5th floor. Shame breakfast was an extra but thats down to the corporate rate I was paying. Nice touch around... More 

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DireccionDerbyHotels, Subdirector at Urban Hotel Madrid, responded to this review

Dear guest, Thank you very much for these nice comments about us. We are delighted to know that you always choose us for your stays in Madrid. We hope to keep on offering you unforgettable stays at the Urban Hotel 5* GL. Looking forward to welcoming you again, Kind regards Antonio Martín Assistant Manager More 

Piermont, New York
Top Contributor
89 reviews 89 reviews
26 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The urban is a very nice boutique hotel with a very centralized location. The staff could not have been nicer, the rooms clean and decently sized. The bar in the lobby is pretty active. This hotel does not have the hustle and bustle of some of the large 5* hotels, but we did not miss that at all. Wouyld definately... More 

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great city break hotel. Located in a central part of town with loads of bars and restaurants nearby. The room was a little small but well designed. The hotel itself was trendy with loads of artworks adorning the communal areas. The bar (which we saw a lot of!) had chilled tunes pumping out and the mojitos were excellent. Definitely recommend... More 

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Leiden, Zuid-Holland, Netherlands
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for our honeymoon in a duplex suite. Room was perfect and the hotel is perfectly located in the middle of the city centre. We were surprised by a bottle of cava and strawberries in the room because of our honeymoon. The only downside is the sound from other rooms in the hotel.

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Additional Information about Urban Hotel Madrid

Address: Carrera de San Jeronimo 34, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Urban Hotel Madrid 5*
Number of rooms: 96
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Hotel Style:
#11 Family Hotel in Madrid
#14 Business Hotel in Madrid
#16 Romantic Hotel in Madrid
#18 Luxury Hotel in Madrid

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