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All 458 Madrid hotels

Petit Palace Arenal

3.0 of 5 Hotel   |   Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal) (Centro)
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Ranked #228 of 458 hotels in Madrid
A recent review
5 of 5 stars reviewed 1 week ago
emiliag672 Sibiu, Romania
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285 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Sibiu, Romania
Contributor
19 reviews 19 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel Is perfect in all ways, easy to find coming from airport ( only 15 min by taxi) , is in the pedestrian area , very good location, walking distance to all the attraction points in Madrid. We had 2 rooms facing the square with breakfast included , with 2 small balconies but enough place to stay and look... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Ms Emilia, I want to thank you for the time taken on submitting your reviews. We always work hard to make our guests feel like if they were at home. We would like to see you again in future Kind regards Eduardo Gomez Reception Manager More

Plymouth, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great weekend or few days as a city break. Fly into Madrid airport and taxi to hotel its so easy. They drive within a few minutes walk as its pedestrianized . The hotel could,nt be in a better location for everything. We were in room 107 ,the french doors opened out onto a balcony where you can people watch... More

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PetitPalaceArenal, Front Office Manager at Petit Palace Arenal, responded to this review

Dear guest, First of all I want to thank you for the time taken on submitting your review. We are glad to know your stay was as you expected. We always try the guest to feel like if they were at home. In future, we would like to have the chance to see you all again. Kind regards Eduardo Gómez... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, right in the heart of the city centre with great access to shopping and dining areas as well as easy access to the Metro station. Rooms were good quality, bed was comfortable and overall layout was modern and clean. Good value and the hotel staff were very accommodating and extremely friendly. All in all a great value place... More

Was this review helpful? Yes 2
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Bryan, Thank you so much for the time taken on submitting your reviews. I am really glad that your stay was as you expected. We hope to see you again in future Kind regards Eduardo Gomez Reception Manager More

Market Drayton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Perfect in all ways. Great location for shopping and visiting plaza mayor. The rooms are modern and clean. Reception is very helpful. Whilst you are in the middle of the city the double glazing keeps the street noise out. The air con is great keeping the room cool. The price is great and a 24 hour car park is next... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Richard, First of all I want to thank you the time taken on submitting your reviews. We all work hard to feel guests like if they were at home and as I can see we could. We wish you to stay with us again in future Kind regards Eduardo Gomez Reception Manager More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel is in a great location, down the block to puerta del sol which has a lot of restaurants and close to metro and train. The room is very modern, however it is pretty small and the elevator is slow. Luckily I eat a lot so I don't mind the extra exercise and use the stairs. With all that... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Jason, Due to this kind of experiences is the reason why we always work for people. I will tell Adrian and Carmen about your review. They will be glad to know that a good job has good consequences. We always work to feel guests to be like at home and I think this time we got it. We hope... More

Eindhoven, The Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is right in the heart of madrid in one of the main shopping streets. The rooms were large considering its location and nicely decorated. The rooms were clean overal, but as a small sidenote it could use an update since some things are broken etc. All in all, the perfect hotel for a city trip on a budget!

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Jeensroi, First of all I want to thank you for the time taken on submitting you reviews. As I can see your stay was as you excepted so I am really glad for this. We hope to see you again in future. Kind regards Eduardo Gomez Reception Manager arenal@petitpalace.com More

Barcelona, Spain
Top Contributor
66 reviews 66 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 22, 2014

Came recently to Madrid for a weekend with friends and stayed in the Hotel. The best of it was its location, at walking distance from Sol which is right in the centre of Madrid. I was a bit scared though when arrived as it is right in front of a popular disco (Joy Eslava) so I was expecting a noisy... More

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PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest, Thank you for your reviews. All of them let us improve every day at work. I am glad to know your stay was even better tan you expected. If the pone attending wasn´t polite I must to apologize. I will have to investigate why the staff wasn´t as polite as we always are. I need to say that... More

Columbus, Ohio
Top Contributor
99 reviews 99 reviews
27 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed July 20, 2014

Very nice hotel in the hot spot of Madrid. It is close to everything from the Puerta de Sol, the Royal Palace, the Plaza Mayor and so much more.....all in walking distance. Great shopping. Great restaurants. Great clubs. Great people watching. The price is excellent. The rooms are small but very clean and it does have internet. Great hotel for... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest, First of all I want to thank you for the time taken on submitting you review. I am glad to know that your stay was positive because we work hard to make guests feel like if they were at home. We would like to have the chance to see you in future Greetings from Madrid Eduardo Gomez Reception... More

Birkirkara, Malta
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 22, 2014

The hotel is situated in a pedestrian street very close to the Puerta del Sol subway station, making it extremely easy to get to all the landmarks, even by foot!! The rooms have very modern decor, with blackout curtains to sleep in until late and shower panels for a nice steamy shower. The breakfast was great, with a large selection... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Ryan, first of all I want to thank you for the time taken on submitting your reviews. We are really glad to know your stay was as you expected. We always try the guest to feel like if they were at home. I would be happy having the chance to see you in future again in our hotel. Kind... More

Tarbert, United Kingdom
Senior Contributor
42 reviews 42 reviews
3 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 18, 2014

This hotel is so centrally located it would be difficult to find somewhere to match it for value and location. I's situated on Calle de Arenal, right between Sol and Opera metro stations. The service was efficient and friendly, and we had no issues at all. Our room was lovely: clean, comfortable and large enough, with a balcony right over... More

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Jaynie, First of all we want to thank you for the time taken in submitting your review. We always try the guest to feel like if they were at home, and all employees work hard every day to get it. I wish we could see you again in future. Greetings from Madrid Eduardo Gomez, reception manager. arenal@petitpalace.com More

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Additional Information about Petit Palace Arenal

Address: Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal)
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Arenal 3*
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Also Known As:
High Tech Petit Palace Arenal Hotel Madrid

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Petit Palace Arenal Madrid Hotel is a hotel in the centre of Madrid perfect for romantic tripd and family holidays. Carefully refurbished in 2012, it offers the best quality and comfort. Enjoy a modern hotel between la Puerta del Sol and the Opera, with personal attention and exclusive services: free Wifi, in-room computer, press, breakfasts. ... more   less 
Number of rooms
68

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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