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Petit Palace Arenal

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Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal)
Best prices for: 1 room 1 guest
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Petit Palace Arenal
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Petit Palace Arenal
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330 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 21, 2015

My friend and I just returned from a 3 night stay in Madrid and chose this place due to the reviews and very reasonable price. It was a great choice. The room was ready when he landed from the U.S., it was clean, comfortable, large bathroom, and close to everything. We did not have to take the metro our entire... More 

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Eduardo G, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest, First of all let me thank you for the time taken on submitting your great review! As you said, the hotel is centrally located, walkable to most of the places to visit. Regarding the staff, we always try that our guests feel even better than at home. This is our goal! I am really glad to we could... More 

Seoul, South Korea
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 29, 2015

솔 광장에서 도보로 3분 거리. 번화가 안에 위치해있고 유명한 츄로스 집이 숙소 바로 맞은편에 위치. 그러나 침대 매트리스가 꺼져있고 난방이 거의 되질안다시피 추웠고 객실 천정이 낮아 답답한 느낌이 있음. 직원들 중 몇몇은 로비에 들어서면서 엘레베이터 탈 때 까지 뚫어져라 쳐다보거나 친절하지 않은 태도를 보이는 등 전반적으로 호의적인 인상은 받지못함. 하지만 위치는 매우 좋음. Location is very good. But staff (especially... More 

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Eduardo G, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest, First of all let me thank you for the time taken on submitting your reviews. I am pleased to know your stay was positive but for a couple of things. All our heatings work properly, but If we had known you were cold maybe we could have checked if everything was working. Anyway, we would like you to... More 

Sandiego
1 review
5 of 5 stars Reviewed September 30, 2014

The location of the hotel is perfect. Close to restaurants, bars, and transpiration. The rooms were big and very clean. The hotel staff was very helpful and went out of their way to make our stay pleasant. Will definitely recommend this hotel.

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PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest, Thank you very much for your great reviews! I am glad to know your stay was as you expected. We all work hard to make our guests feel even better than at their own home. We are looking forward to see you again in future Kind regards Eduard Gómez Jefe de recepción More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

To be honest, I was pretty impressed with the location from the moment I made it to the front desk. I was happy with everything from the good value for the money to the atmosphere. I am a 26 year old that traveled with my 24 year old cousin. We traveled to Madrid wanting to explore it's streets and learn... More 

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Evelyn, First of all let me thank you for the time taken on submitting your reviews. We all are really glad to know that your stay was exactly as you expected. We always work to make our guests feel even better tan at home. I will give your congratulations to my team mate Adrian because I know he will... More 

Beirut, Lebanon
Contributor
19 reviews 19 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 29, 2014

In the exact center of Madrid, where on feet you can simply go for drinks, dinner and clubbing till 6 am ... then coming back to room within 10~15 min walking maximum... rooms area are moderate, location is perfect I stayed there 2 times, in 2 different years .. would do it again for the sake of Madrid-by-night- activities, and... More 

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PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Elie, First of all I want to thank you for the time taken on submitting your reviews. As you said, we are located just in the town center, so all places you want to go (by day or by night) are close from us, We wanted you to stay for the third time in future! Kind regards Eduardo Gómez... More 

Belgrade, Serbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2014

Me and my boyfriend stayed in this amazing hotel for 6 nights...we enjoyed every minute of it...it is in very center of Madrid..has everything u need...very nice rooms..and insanely helpful staff...breakfast is out of this world...perfect...we highly recommend this gorgeous hotel to all..

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PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Sonjamilla, Thank you so much for the time taken on submitting your reviews. We are really glad to know your stay was exactly as you expeceted. We all work hard to make our guests feel even better that at home. We would like to see you both the next time you visit Madrid. Kind regards Eduardo Gómez Jefe de... More 

Sibiu, Romania
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 15, 2014

The hotel Is perfect in all ways, easy to find coming from airport ( only 15 min by taxi) , is in the pedestrian area , very good location, walking distance to all the attraction points in Madrid. We had 2 rooms facing the square with breakfast included , with 2 small balconies but enough place to stay and look... More 

Was this review helpful? Yes 3
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Ms Emilia, I want to thank you for the time taken on submitting your reviews. We always work hard to make our guests feel like if they were at home. We would like to see you again in future Kind regards Eduardo Gomez Reception Manager More 

Plymouth, United Kingdom
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 12, 2014

A great weekend or few days as a city break. Fly into Madrid airport and taxi to hotel its so easy. They drive within a few minutes walk as its pedestrianized . The hotel could,nt be in a better location for everything. We were in room 107 ,the french doors opened out onto a balcony where you can people watch... More 

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PetitPalaceArenal, Front Office Manager at Petit Palace Arenal, responded to this review

Dear guest, First of all I want to thank you for the time taken on submitting your review. We are glad to know your stay was as you expected. We always try the guest to feel like if they were at home. In future, we would like to have the chance to see you all again. Kind regards Eduardo Gómez... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2014

Great location, right in the heart of the city centre with great access to shopping and dining areas as well as easy access to the Metro station. Rooms were good quality, bed was comfortable and overall layout was modern and clean. Good value and the hotel staff were very accommodating and extremely friendly. All in all a great value place... More 

Was this review helpful? Yes 2
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Bryan, Thank you so much for the time taken on submitting your reviews. I am really glad that your stay was as you expected. We hope to see you again in future Kind regards Eduardo Gomez Reception Manager More 

Market Drayton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

Perfect in all ways. Great location for shopping and visiting plaza mayor. The rooms are modern and clean. Reception is very helpful. Whilst you are in the middle of the city the double glazing keeps the street noise out. The air con is great keeping the room cool. The price is great and a 24 hour car park is next... More 

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Richard, First of all I want to thank you the time taken on submitting your reviews. We all work hard to feel guests like if they were at home and as I can see we could. We wish you to stay with us again in future Kind regards Eduardo Gomez Reception Manager More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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