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Petit Palace Arenal

3.0 of 5 Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal)
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Petit Palace Arenal
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306 reviews from our community

Traveler rating
    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Sandiego
1 review
5 of 5 stars Reviewed September 30, 2014

The location of the hotel is perfect. Close to restaurants, bars, and transpiration. The rooms were big and very clean. The hotel staff was very helpful and went out of their way to make our stay pleasant. Will definitely recommend this hotel.

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear guest, Thank you very much for your great reviews! I am glad to know your stay was as you expected. We all work hard to make our guests feel even better than at their own home. We are looking forward to see you again in future Kind regards Eduard Gómez Jefe de recepción More

1 review
5 of 5 stars Reviewed September 30, 2014

To be honest, I was pretty impressed with the location from the moment I made it to the front desk. I was happy with everything from the good value for the money to the atmosphere. I am a 26 year old that traveled with my 24 year old cousin. We traveled to Madrid wanting to explore it's streets and learn... More

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Evelyn, First of all let me thank you for the time taken on submitting your reviews. We all are really glad to know that your stay was exactly as you expected. We always work to make our guests feel even better tan at home. I will give your congratulations to my team mate Adrian because I know he will... More

Beirut, Lebanon
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 29, 2014

In the exact center of Madrid, where on feet you can simply go for drinks, dinner and clubbing till 6 am ... then coming back to room within 10~15 min walking maximum... rooms area are moderate, location is perfect I stayed there 2 times, in 2 different years .. would do it again for the sake of Madrid-by-night- activities, and... More

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Elie, First of all I want to thank you for the time taken on submitting your reviews. As you said, we are located just in the town center, so all places you want to go (by day or by night) are close from us, We wanted you to stay for the third time in future! Kind regards Eduardo Gómez... More

Belgrade, Serbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2014

Me and my boyfriend stayed in this amazing hotel for 6 nights...we enjoyed every minute of it...it is in very center of Madrid..has everything u need...very nice rooms..and insanely helpful staff...breakfast is out of this world...perfect...we highly recommend this gorgeous hotel to all..

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Sonjamilla, Thank you so much for the time taken on submitting your reviews. We are really glad to know your stay was exactly as you expeceted. We all work hard to make our guests feel even better that at home. We would like to see you both the next time you visit Madrid. Kind regards Eduardo Gómez Jefe de... More

Sibiu, Romania
Contributor
19 reviews 19 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 15, 2014

The hotel Is perfect in all ways, easy to find coming from airport ( only 15 min by taxi) , is in the pedestrian area , very good location, walking distance to all the attraction points in Madrid. We had 2 rooms facing the square with breakfast included , with 2 small balconies but enough place to stay and look... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Ms Emilia, I want to thank you for the time taken on submitting your reviews. We always work hard to make our guests feel like if they were at home. We would like to see you again in future Kind regards Eduardo Gomez Reception Manager More

Plymouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 12, 2014

A great weekend or few days as a city break. Fly into Madrid airport and taxi to hotel its so easy. They drive within a few minutes walk as its pedestrianized . The hotel could,nt be in a better location for everything. We were in room 107 ,the french doors opened out onto a balcony where you can people watch... More

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PetitPalaceArenal, Front Office Manager at Petit Palace Arenal, responded to this review

Dear guest, First of all I want to thank you for the time taken on submitting your review. We are glad to know your stay was as you expected. We always try the guest to feel like if they were at home. In future, we would like to have the chance to see you all again. Kind regards Eduardo Gómez... More

Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 6, 2014

Great location, right in the heart of the city centre with great access to shopping and dining areas as well as easy access to the Metro station. Rooms were good quality, bed was comfortable and overall layout was modern and clean. Good value and the hotel staff were very accommodating and extremely friendly. All in all a great value place... More

Was this review helpful? Yes 2
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Bryan, Thank you so much for the time taken on submitting your reviews. I am really glad that your stay was as you expected. We hope to see you again in future Kind regards Eduardo Gomez Reception Manager More

Market Drayton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 6, 2014 via mobile

Perfect in all ways. Great location for shopping and visiting plaza mayor. The rooms are modern and clean. Reception is very helpful. Whilst you are in the middle of the city the double glazing keeps the street noise out. The air con is great keeping the room cool. The price is great and a 24 hour car park is next... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Richard, First of all I want to thank you the time taken on submitting your reviews. We all work hard to feel guests like if they were at home and as I can see we could. We wish you to stay with us again in future Kind regards Eduardo Gomez Reception Manager More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 23, 2014

This hotel is in a great location, down the block to puerta del sol which has a lot of restaurants and close to metro and train. The room is very modern, however it is pretty small and the elevator is slow. Luckily I eat a lot so I don't mind the extra exercise and use the stairs. With all that... More

Was this review helpful? Yes 1
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Jason, Due to this kind of experiences is the reason why we always work for people. I will tell Adrian and Carmen about your review. They will be glad to know that a good job has good consequences. We always work to feel guests to be like at home and I think this time we got it. We hope... More

Eindhoven, The Netherlands
Contributor
15 reviews 15 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 23, 2014

This hotel is right in the heart of madrid in one of the main shopping streets. The rooms were large considering its location and nicely decorated. The rooms were clean overal, but as a small sidenote it could use an update since some things are broken etc. All in all, the perfect hotel for a city trip on a budget!

Was this review helpful? Yes
PetitPalaceArenal, Director de Recepción at Petit Palace Arenal, responded to this review

Dear Jeensroi, First of all I want to thank you for the time taken on submitting you reviews. As I can see your stay was as you excepted so I am really glad for this. We hope to see you again in future. Kind regards Eduardo Gomez Reception Manager arenal@petitpalace.com More

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Additional Information about Petit Palace Arenal

Address: Calle Arenal 16 | Puerta del Sol And Mayor Square, 28013 Madrid, Spain (Formerly High Tech Petit Palace Arenal)
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Arenal 3*
Number of rooms: 68
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Also Known As:
High Tech Petit Palace Arenal Hotel Madrid

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