We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

ILUNION Alcala Norte

Calle San Romualdo, 30, 28037 Madrid, Spain
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
ILUNION Alcala Norte
Professional photos View all
Browse nearby
ILUNION Alcala Norte
ILUNION Alcala Norte
ILUNION Alcala Norte
Add Photo Write a Review

231 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    42
    121
    53
    11
    4
See reviews for
28
92
17
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (231)
  • Mar-May only
    (70)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (50)
All months
Midwest
Level Contributor
70 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is quite nice. It is a simple property - minimal lobby but the facility is quite nice and the rooms especially are very well appointed and finished. The front-desk staff was very helpful and pleasant. The bathroom has great features including two shower heads which are very forceful. I only stayed here one only night in June 2015... More 

Was this review helpful? Yes
Moscow, Russia
Level Contributor
10 reviews
4 of 5 stars Reviewed 1 week ago

Good hotel. A little bit to far from center city. Near hotel stops for buses. Comfortable rooms, very friendly staff on reception. Breakfest is ok, normal cost 12 euro. We was in low season and cost for breakfest was 5,5 euro.

Was this review helpful? Yes
Brussels, Belgium
Level Contributor
69 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Positive: rooms ok but definitely not special Negative: - no restaurant in hotel - minibar in room is empty! - no snacks (e.g. chocolate, cookies, chips) available in room, neither in hotel lobby. It's hard to get anything to eat here. - VERY NOISY rooms, you here everything that your neighbour is doing. Very ennoying. - Dust bin in room... More 

Was this review helpful? Yes
Brighton, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I chose the hotel as it was near my workplace during my visit, and it did the job. Plus points are free wifi (not time limited). No iron in the rooms frustrating for a business trip. Overall the hotel did not come across as much more than a Travelodge type place. Uninspiring breakfast and meals and the bar & restaurant... More 

Was this review helpful? Yes
Brighton, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 10, 2015 via mobile

Two of us stayed here during Easter break. We were checked in very quickly to the hotel and reception staff do speak English. The room was exceptionally clean and the bathroom was a very good size, very clean. The showers were excellent also. Each day we came back and the room was cleaner each day. Unfortunately this hotel is about... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 18, 2015

We spent 4 days in this hotel and we were quite disappointed. It is very bad located - it's far away from the city centre and it requires a long walk to get to the subway. There's nothing interesting in the area so we had to spend about 20 minutes in the subway to get to the places of tourist... More 

Was this review helpful? Yes 1
Confortel G, Gerente at ILUNION Alcala Norte, responded to this review

Dear guest, We would like to apologize but we were not aware of this inconvenience in our Hotel Please, we would like you to contact the Hotel Manager or Reception Responsible in order to clear the problem. Best regards, Mariola Valladares, Hotel Manager More 

Orlando, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 15, 2015

For a 4-star Hotel it is very poor. Here just a few "highlights" - no iron in the room, if you need one they charge 7.00EURO :-( - no coffee maker - in the reception area is a machine where you can get a coffee for 1.50, but no milk/cream available :-( - no vending machine - only water in... More 

Was this review helpful? Yes 2
Confortel G, Gerente at ILUNION Alcala Norte, responded to this review

Dear Guest, first of all thank I would like to thank you for sharing your experience in this site, it helps us to improve the stay of our guests. We regret not having met your expectations during your stay. As a result of reviews we have reviewed our procedures and indicate that we have taken corrective measures in various aspects,... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

We picked this hotel because it was one of the cheapest 3star + to be found using a price comparison website. We were then amazed to find it even cheaper on the hotels own website. We picked this hotel because it's away from the city, 11 stops from Gran Via, on the metro, as we were driving and therefore looking... More 

Was this review helpful? Yes 1
Confortel G, Gerente at ILUNION Alcala Norte, responded to this review

Dear Derek Thank you for staying with us and for your review. Exceeding our guest expectations and creating a unique, personalized guest experiences are paramount. We are happy that your review noted our employees are eager to help and the size of the bedrooms. It will be our pleasure to welcome you back in the very near future. Kind regards... More 

Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 1, 2014

It says this is a 4-star hotel, so I'm assuming that the rating system in Spain works differently and is marked out of 10. To be fair, the rates are reasonable and the hotel and rooms are extremely clean and in good condition, so definitely deserving of more than the minimum grade. Staff, when you can find them, are polite... More 

Was this review helpful? Yes
Haifa, Israel
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 26, 2014

We came on a group tour to Madrid. Stayed in this hotel. Room was nice and decent. The hotel seem modern and nice. Staff was not so helpful (maybe because of the language barrier). Breakfast was good and plentiful. I would recommend this hotel for its facilities, as they are good, but the location is BAD. Closest metro station is... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

313 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Room/suite (30)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (9)
Viewed
View from room (4)
Viewed
Other (11)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (206)
Viewed
Amenities (29)
Viewed
Restaurants and Bars (56)
Viewed
Standard Room (28)
Viewed
Suite (33)
Viewed
The Hotel (26)
Viewed
Updated Suite (34)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Dining (13)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (14)
Viewed
Family/play areas (4)
Viewed
View from room (1)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay