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ILUNION Alcala Norte

Calle San Romualdo, 30, 28037 Madrid, Spain
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1 room 1 guest
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ILUNION Alcala Norte
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262 Reviews from our TripAdvisor Community

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Traveler rating
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    135
    61
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    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was really happy to finally stay at this hotel as it proved to be a real gem considering the price/quality relationship as I could book it online for a very fair price . The hotel is located in the San Blas/Canillejas area near Calle de Alcala and it’s easy to reach both from the city center or the airport... More 

Was this review helpful? Yes
ILUNION, Gerente at ILUNION Alcala Norte, responded to this review

Dear customer: thank you very much for sharing your nice comment with us. It is a pleasure to know that it has enjoyed both of your stay at the hotel and that again on your next visit. We will be delighted to greet you. Greetings, Mariola Valladares, Director of the Hotel. More 

1 review
1 of 5 stars Reviewed 1 week ago

Lack of basic services. No drinking set (tea, coffee, kettle and cups) in the room and categorizing themselves as 4 star... There are only 2 x .33l of water in the fridge, and the hotel's restaurant and coffee is closed in the evening so we could not even buy something to drink or eat. No other restaurants and supermarkets are... More 

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Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I took a chance booking this hotel for my partners birthday City break to Madrid and I have to say it really did pay off. A lot of the reviews state a long walk to the metro - the reality is it's about 6/7 minutes but it's an easy walk! The meteo itself into central Madrid is one journey with... More 

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ILUNION, Gerente at ILUNION Alcala Norte, responded to this review

Dear Sophie and Mikey: Thank you for staying with us and for your review. Thank you for celebrating your birthday at our hotel. It will be our pleasure to welcome you back in the very near future. Kind regards Mariola Valladares, Hotel Manager More 

Melbourne, Australia
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
2 of 5 stars Reviewed 1 week ago

forget about getting any rest or sleep. what is the main reason of a hotel? to relax,to sleep ? not in this one. thanks to no soundproofing at all from the inside you listen to everything what"s going on. doors are slammed, carts are pushed and thousands of kids are running thru the hallways. beside this the rooms are spacious,... More 

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Florence, Italy
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 24, 2015 via mobile

It's located 15 min walk away from the metro station, and you get in about 20-30 min to the city center in metro. Around the neighborhood there's not much you can do because its a bussiness zone. The room was really nice. The atention was ok. There hotel restaurant opened only few hours and was not cheap. It's only worth... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 4, 2015

I have been in this hotel during my business trip in Madrid in Juli 2015 and i have been very satisfied with all services. In the room I have found small fridge, in the bathroom was clean and the towels were changed eavh day. One star down in my rating is due the breakfast. Breakfast has been opened from 7:00... More 

Was this review helpful? Yes 1
ILUNION, Gerente at ILUNION Alcala Norte, responded to this review

Dear Guest, Thank you for staying with us and sharing your experience in this website. We are sorry for the fact that the breakfast schedule of the hotel did not adapt well to your needs. Do not doubt that your suggestions will be taken into account. However, we hope this will not hinder you to visit us again in the... More 

Midwest
Level Contributor
73 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 26, 2015

This hotel is quite nice. It is a simple property - minimal lobby but the facility is quite nice and the rooms especially are very well appointed and finished. The front-desk staff was very helpful and pleasant. The bathroom has great features including two shower heads which are very forceful. I only stayed here one only night in June 2015... More 

Was this review helpful? Yes 1
ILUNION, Gerente at ILUNION Alcala Norte, responded to this review

Dear Guest, Thank you very much for giving us your review. We are grateful for the fact that you give such a good feedback about the rooms in our hotel. We would like you to know that we will be very happy to receive you again in the future. Yours sincerily, Mariola Valladares, Directora del Hotel More 

Moscow, Russia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015

Good hotel. A little bit to far from center city. Near hotel stops for buses. Comfortable rooms, very friendly staff on reception. Breakfest is ok, normal cost 12 euro. We was in low season and cost for breakfest was 5,5 euro.

Was this review helpful? Yes
ILUNION, Gerente at ILUNION Alcala Norte, responded to this review

Dear Guest, Thank you for leaving us your opinion here, we are delighted that you enjoyed the days you spent in our hotel. We are very happy your review is very positive and we would like yo receive you again in the near future. Yours sincerily, Mariola Valladares, Directora del Hotel More 

Brussels, Belgium
Level Contributor
70 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 10, 2015

Positive: rooms ok but definitely not special Negative: - no restaurant in hotel - minibar in room is empty! - no snacks (e.g. chocolate, cookies, chips) available in room, neither in hotel lobby. It's hard to get anything to eat here. - VERY NOISY rooms, you here everything that your neighbour is doing. Very ennoying. - Dust bin in room... More 

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Brighton, United Kingdom
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 4, 2015

I chose the hotel as it was near my workplace during my visit, and it did the job. Plus points are free wifi (not time limited). No iron in the rooms frustrating for a business trip. Overall the hotel did not come across as much more than a Travelodge type place. Uninspiring breakfast and meals and the bar & restaurant... More 

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