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All 457 Madrid hotels

Confortel Alcala Norte

4.0 of 5 Hotel   |   Calle San Romualdo 30, 28037 Madrid, Spain (San Blas)
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Confortel Alcala Norte
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Ranked #213 of 457 Hotels in Madrid
A recent review
3 of 5 stars reviewed 4 weeks ago
Doron S Haifa, Israel
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192 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It says this is a 4-star hotel, so I'm assuming that the rating system in Spain works differently and is marked out of 10. To be fair, the rates are reasonable and the hotel and rooms are extremely clean and in good condition, so definitely deserving of more than the minimum grade. Staff, when you can find them, are polite... More 

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Haifa, Israel
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We came on a group tour to Madrid. Stayed in this hotel. Room was nice and decent. The hotel seem modern and nice. Staff was not so helpful (maybe because of the language barrier). Breakfast was good and plentiful. I would recommend this hotel for its facilities, as they are good, but the location is BAD. Closest metro station is... More 

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Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

Booked here for a 5 night business trip to Madrid because it was walking distance from my customers site. Spacious, clean, friendly, helpful, a great place to stay. Probably not suited to those wanting a city centre hotel (although Metro is only 500m away if you are so inclined) but ideal if you have customers in the business district (Interexion,... More 

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Mark, thank you very much for this lovely review. I am very glad you found our hotel as a good option and very suitable for your stay in Madrid. We hope to see you again in the future. Kind regards, Mariola Valladares, Hotel Manager More 

Exeter, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 15, 2014

Friendly staff, clean modern rooms which are quiet and a great buffet breakfast for only 5 euros. It's far from the centre but only a 10 minute walk to the nearest metro stop. The girls at the reception were friendly but, as a same sex couple who booked a double room online, I thought it was a little indiscreet when... More 

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear John, thank you very much for your nice comments about our hotel. We are glad you enjoyed the breakfast. We are very sorry if our staff seemed to be indiscreet. We will work about it so this issue will not happen again. Kind regards, Mariola Valladares, Hotel Manager More 

Lisbon, Portugal
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 2, 2014

Very good hotel, modern facilities, big room, good wifi, still water for free in the room, easy to park for free nearby the hotel. The breakfast should be more diversified. Good location for those with car. For those who want to visit the city ithe metro ( subway ) station is a bit far ( but not too far, about... More 

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Simone, Thank you so much for such a good review regarding your recent stay in Confortel Alcalá Norte. It would be a pleasure to wellcome you back in the future. Best regards, Mariola Valladares, Hotel Manager More 

Braga, Portugal
Contributor
16 reviews 16 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed August 17, 2014 via mobile

It's not a 4 Star hotel and never should be.. The worst localization, very far from subway, a mini and old Tv, no coffe ir tee maker... Old furniture, and we have breakfast included in our rate, and the have no option for us, even a simple coffe with milk and something else... Dont stay here...

Was this review helpful? Yes 3
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Paulo, Firstable I would like to apologise for the inconvenience you experienced. I appreciate the feedback and I assured you we take all comments very seriously. Once again, thank you for taking the time to share your experience with us and I do hope we will have the opportunity to welcome you back in the near future. Kind regards,... More 

Braga, Portugal
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

Very far away fro. The city center. The staff is not overwhelmingly friendly and they dont give you all the info right away (like the password for the internet). It has a great space and the rooms are nice, but it's in the middle of nowhere and the metro station os a far from the hotel.

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Lnlm, We are very sorry to read your review and see that you did not enjoy your stay with us. I would like to apologize if our staff did not give you the service you were expected. However I appreciate that you liked our rooms. We would like to welcoming you back in the near future. Kind regards, Mariola... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

It is a very nice hotel. Breakfast is really good. Lot of different things. Internet is also good. Metro station is not so close. You need to go to Alcala. During weekend everything is closed around. Of course it is close to airport.

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Aleksandar, I would like to thank you for the nice comments you do about our hotel and we are very happy you had a confortable stay at Confortel Alcalá Norte. You are right metro station is a bit far away from the hotel, but there is a bus stop in front of the hotel which takes you directly down... More 

Madrid
1 review
4 of 5 stars Reviewed July 17, 2014

A good value for money. Minus was that I have paid breakfast beforehand and they didn`t have this information. Hotel was excellent and there was a good bus connection to the city directly. Internet connection sometimes didn`t work.

Review collected in partnership with Easytobook.com

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Niina, thank you very much for staying at Confortel Alcalá Norte and for your nice review. As you say, there is a bus stop just in front of the hotel so it is quite easy to reach the city centre. We will check the internet conexion to make sure it works properly. Kind regards, Mariola Valladares, Hotel Manager More 

Houston, Texas
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 10, 2014

We chose this hotel based on the great price and big rooms...we were right! The bathroom was really huge and we loved the room. We were just in Madrid for a stopover so we were more concerned about being closer to the airport than the city center. It took us about an hour on the metro to get to the... More 

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Jordan, Thank you for taking the time to share your comments with us. We wanted you to know that our goal for every guest that ever stayed with us is to be happy and feel like at home. This is our personal satisfaction. Also I would like to thank you for your kind comments about our personal and we... More 

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Additional Information about Confortel Alcala Norte

Address: Calle San Romualdo 30, 28037 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > San Blas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Confortel Alcala Norte 4*
Number of rooms: 212
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Also Known As:
Confortel Alcala Norte Madrid
Confortel Alcala Norte Hotel Madrid
Hotel Style:
#36 Best Value Hotel in Madrid
#118 Luxury Hotel in Madrid

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