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All 458 Madrid hotels

Confortel Alcala Norte

4.0 of 5 Hotel   |   Calle San Romualdo 30, 28037 Madrid, Spain (San Blas)
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Ranked #190 of 458 Hotels in Madrid
A recent review
4 of 5 stars reviewed 3 days ago
John1666340 Exeter, United Kingdom
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172 reviews from our community

Traveler rating
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    91
    40
    4
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Exeter, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Friendly staff, clean modern rooms which are quiet and a great buffet breakfast for only 5 euros. It's far from the centre but only a 10 minute walk to the nearest metro stop. The girls at the reception were friendly but, as a same sex couple who booked a double room online, I thought it was a little indiscreet when... More

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Lisbon, Portugal
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very good hotel, modern facilities, big room, good wifi, still water for free in the room, easy to park for free nearby the hotel. The breakfast should be more diversified. Good location for those with car. For those who want to visit the city ithe metro ( subway ) station is a bit far ( but not too far, about... More

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Simone, Thank you so much for such a good review regarding your recent stay in Confortel Alcalá Norte. It would be a pleasure to wellcome you back in the future. Best regards, Mariola Valladares, Hotel Manager More

Braga, Portugal
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

It's not a 4 Star hotel and never should be.. The worst localization, very far from subway, a mini and old Tv, no coffe ir tee maker... Old furniture, and we have breakfast included in our rate, and the have no option for us, even a simple coffe with milk and something else... Dont stay here...

Was this review helpful? Yes 3
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Paulo, Firstable I would like to apologise for the inconvenience you experienced. I appreciate the feedback and I assured you we take all comments very seriously. Once again, thank you for taking the time to share your experience with us and I do hope we will have the opportunity to welcome you back in the near future. Kind regards,... More

Braga, Portugal
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very far away fro. The city center. The staff is not overwhelmingly friendly and they dont give you all the info right away (like the password for the internet). It has a great space and the rooms are nice, but it's in the middle of nowhere and the metro station os a far from the hotel.

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Lnlm, We are very sorry to read your review and see that you did not enjoy your stay with us. I would like to apologize if our staff did not give you the service you were expected. However I appreciate that you liked our rooms. We would like to welcoming you back in the near future. Kind regards, Mariola... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

It is a very nice hotel. Breakfast is really good. Lot of different things. Internet is also good. Metro station is not so close. You need to go to Alcala. During weekend everything is closed around. Of course it is close to airport.

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Aleksandar, I would like to thank you for the nice comments you do about our hotel and we are very happy you had a confortable stay at Confortel Alcalá Norte. You are right metro station is a bit far away from the hotel, but there is a bus stop in front of the hotel which takes you directly down... More

Madrid
1 review
4 of 5 stars Reviewed July 17, 2014

A good value for money. Minus was that I have paid breakfast beforehand and they didn`t have this information. Hotel was excellent and there was a good bus connection to the city directly. Internet connection sometimes didn`t work.

Review collected in partnership with Easytobook.com

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Niina, thank you very much for staying at Confortel Alcalá Norte and for your nice review. As you say, there is a bus stop just in front of the hotel so it is quite easy to reach the city centre. We will check the internet conexion to make sure it works properly. Kind regards, Mariola Valladares, Hotel Manager More

Houston, Texas
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 10, 2014

We chose this hotel based on the great price and big rooms...we were right! The bathroom was really huge and we loved the room. We were just in Madrid for a stopover so we were more concerned about being closer to the airport than the city center. It took us about an hour on the metro to get to the... More

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Jordan, Thank you for taking the time to share your comments with us. We wanted you to know that our goal for every guest that ever stayed with us is to be happy and feel like at home. This is our personal satisfaction. Also I would like to thank you for your kind comments about our personal and we... More

Bucharest, Romania
Top Contributor
54 reviews 54 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 10, 2014

The location was so good , the breakfast was excellent , with salami , ham a lot of variety of cheese , juice . The price was ok for this very well condition .we go with bus to metro . the people are ok

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Dan, thanks a lot for sharing your comments in this site. We are very glad you enjoyed our breaksfast, we always try to have a big range of products to offer to our clients. Hope you can come back to Confortel Alcalá Norte. Kind regards, Mariola Valladares, Hotel Manager More

Tel Aviv, Israel
1 review
4 of 5 stars Reviewed June 6, 2014

Very good hotel. Large rooms, a bathroom to die (or kill) for, new beds, double glazed windows, nice buffet breakfast, extremely friendly and helpful staff. They will go out of their way to assist you. Free WiFi in the rooms, free computer services in the lobby. Drawbacks - VERY FAR FROM CITY CENTER (20-30 minutes bus ride). Very weak airconditioner.... More

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Michal and Toni, thank you very for taking the time to share your experience at Confortel Alcalá Norte in this site. We are more than greatful that you liked our rooms, breakfast and our staff was helpful for you. As you say, we are not down town located but we are very well comunicated by public transport (bus and... More

Las Vegas
Top Contributor
54 reviews 54 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 31, 2014

Currently staying in this hotel in Madrid. The service is excellent, the beds very comfortable, rooms very nice size with very good housekeeping staff. Everyone at the front desk is very nice, their english is very good and they do go out of their way to assist you. I needed to find a phone store to put money on my... More

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Confortel G, Gerente at Confortel Alcala Norte, responded to this review

Dear Paul, we are more than gratefull to read such a nice review from you. It is a pleasure to know our staff have been helpfull in every moment for you. This is our main goal. Hope you had a nice flight back. Mariola Valladares, Hotel Manager More

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Additional Information about Confortel Alcala Norte

Address: Calle San Romualdo 30, 28037 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > San Blas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Confortel Alcala Norte 4*
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Also Known As:
Confortel Alcala Norte Madrid
Confortel Alcala Norte Hotel Madrid

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