We booked this hotel at the last minutes and got a great price. We were extremly satisfied with the location of the hotel. But the staff were so snooty! A little smile would be nice to see after a long flight. They just wanted to get us out of the reception and up to our room and were not really... more

The room was cramped but OK. What stuck out to us the most was the snotty people at the desk. I was traveling with my mom and 2 relatives in their 80s who are the nicest people on the planet. The people at the front desk could not have been ruder to all of us. They pretended that they didn't... more

The best thing about this hotel is it's very close to everywhere within 5-10 min.s walking distance but it is in a quiet street. The hotel decor is contemporary and relaxing. Having said that the room we stayed in was on the smaller side for a twin bed. more

The general look/feel of the interior of this hotel is contemporary/trendy. The location is good, close to the Metro and within walking distance of many of the must-see plazas, museums, monuments, etc. The free internet access is a bonus! The two main complaints, which put this hotel in the "I'd probably try another hotel if I were in the area... more

The room we were given (510) had a small window facing another wall of the hotel. Since it let in no light, we felt like we were living in a shoe box. To make matters worse, the room was done in dark brown tones, with a faux dark brown vinyl floor. The hot water did not work and neither did... more

Stayed here on 8/23 for three nights. Got in early on a red eye from US. Rooms were not ready due to our early arrival and the hotel being solidly booked. Miriyea (sp?) who was working the front desk was very helpful; had us store our luggage, recommended a nice coffee place around the corner and had the rooms ready... more

Stayed here with friends whilst visiting Madrid last November. Location is hard to beat - walking distance to most museums, tourist attractions, main shops, without being totally over-run by traffic. Hotel is modern and stylish, if quite dark. Rooms are clean and comfortable, although not very spacious. As per other reviews, serious lack of daylight in rooms. We had requested... more

We decided on the Vincci Centrum over the other Vincci's because it was cheaper. Overall we liked the hotel. We had to switch rooms as our first non-smoking room smelled of stale cigarette smoke. The second room had no odor. Unforturnately we didn't read the reviews on Trip Advisor that said to get a room with a street view. Our... more

The Vincci Centrum was a surprise for me, because it was so near to all the main atractions in Madrid. Thyssen, Prado and Reina Sofia Museus are within walking distance, as well as Atocha Station, Parque Del Retiro, Plaza de las Cibeles, shopping area... The tourist bus (the red ones, that cover the whole city) stop is just three blocks... more