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Vincci Centrum

4.0 of 5
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Cedaceros 4, 28014 Madrid, Spain
Vincci Centrum
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Ranked #252 of 453 Hotels in Madrid
A recent review
3 of 5 stars reviewed 3 weeks ago
ryskalchick Intercourse, Pennsylvania
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ascot, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel is well situated in the centre of Madrid. It is reasonably priced and the staff are friendly and welcoming. The artwork in the entrance is appealing. For the price, my room was reasonably well appointed. So far, so good! However, the musty smell from the bathroom permeated through the whole room to such an extent that I had... More 

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Southampton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a room with a sun balcony at an extra cost but took up the offer rate on the internet where no cancellation was allowed, so we were trapped. The rate was also inclusive of breakfast. Our stay was for 7 nights.The hotel room was very small with hardly any space for strong/hanging clothes. I asked about another room... More 

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Intercourse, Pennsylvania
Top Contributor
64 reviews 64 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel could have got a better review from me, nicely designed rooms in a good location. They start off with a lot going for them. They offered a steep discount, so I won't complain about the room with no natural light (really, the window opened to another buildings exit staircase). But the room was hot and never cooled off,... More 

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VincciHoteles, Atención al Cliente at Vincci Centrum, responded to this review

Dear guest, We are sorry to hear that your stay with us was not what you expected. We take note of each and every one of our customers' observations, complaints, suggestions and comments, for the purpose of our improvement. We regret that the room's temperature was unpleasant for you. In this respect, we wish to indicate that the hotel's climate... More 

Lichfield, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked into this hotel after a very disappointing room at our previous hotel. The staff were really friendly and willing to help, the place smells beautiful and the rooms are georgeous. The hotel is really near Puerta del Sol. I would definitely stay here again and would recommend it to everyone!

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stylish interiors and when we booked competitive rates .Good location.Interior rooms a little small -311-but clean and very comfortable bed .Breakfast expensive but good bar snacks at reasonable hotel prices.Friendly and helpful staff .Would return.

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London, United Kingdom
Contributor
17 reviews 17 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed here for a weekend, upon arrival the staff were very welcoming and check in was easy even after having a evening flight. The room was nice and clean. The only negatives were that the room was very hot and even with the internal window open it was still very warm. Another thing was that the TV didn't work but... More 

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Roskilde, Denmark
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

I did visit the Vincci Centrum due to a business trip and found this a great hotel. The service was at the best level I have seen and the location is in the middle of Madrid and lots could be seen by walking. The room and the hotel was very clean and with super interiour. Looking forward to my next... More 

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Munich, Germany
1 review
3 of 5 stars Reviewed December 2, 2014

Booked this hotel for two nights as I wanted to be in the center of Madrid and they had a good offer online. The check-in was very good, the lady at the reception was very friendly but she gave me a room which was freezing as the heater was out of order ( Room 211). I called in the middle... More 

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VincciHoteles, Atención al Cliente at Vincci Centrum, responded to this review

Dear guest, Thank you for having chosen us and for offering us your comments and opinions. We will take them into account carefully, because they will help us improve every day, and also to adapt our facilities and services to our customers' tastes and needs. We apologize for any inconvenience caused in the first room we assign to you and... More 

Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel has a marvelous location for the first visit to Madrid. Central, handy for open top buses, metro & taxis. Beware taxi drivers who are only looking for long trips> Rooms are very small, the terrace was larger! We didn't use breakfast facility (17.50euros) as there are many good local cafe bars at half the price. Front of house... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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