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All 456 Madrid hotels

Vincci Centrum

4.0 of 5 Hotel   |   Cedaceros 4, 28014 Madrid, Spain (Centro)
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Ranked #236 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed March 3, 2014
Kyra S California Hot Springs, California
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442 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
California Hot Springs, California
Top Contributor
109 reviews 109 reviews
42 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 3, 2014

My husband and i spent a long weekend in Madrid and stayed here at the Vincci Centrum. We had an amazing time, and I have to compliment the hotel on the service. We booked the hotel online with a travel company we had never used before. Big mistake. The company never gave our reservation to the hotel. So we showed... More

Was this review helpful? Yes 2
Carmen_VincciHoteles, Atención al Cliente at Vincci Centrum, responded to this review

Dear guest, It is a pleasure to read comments such as yours that encourage us to continue making an effort so that our customers' experiences at our hotels is pleasant and enjoyable. We would be delighted to be able to welcome you again to any of our hotels. With best wishes, Carmen Fernández More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed February 24, 2014 via mobile

My colleagues and I have just spend 5 nights at this hotel and all I can say is it's one of the worst and uncomfortable hotels I've stayed at for many years. I travel all over the world and usually find myself staying in a hotel in a foreign country every other week so I feel qualified to comment on... More

Was this review helpful? Yes 1
Madrid, Spain
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 14, 2014

The people at the reception are very friendly and professional, a quick check in process. The rooms are well equipped, a bit small but well designed and adequate. It is perfect for short stays. The location could not be much better: if you want to make a short tourist stay in Madrid and want to see the main attractions you... More

Was this review helpful? Yes 1
20 reviews 20 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 9, 2014

If you are looking for a clean, affordable boutique hotel centrally located...Vincci Centrum is all that. Great service...the front desk and service staff go out of their way to ensure your have an enjoyable stay. Free wifi, nice breakfast buffet 17.60€ not cheap but the waiters walk you through their entire selection explaining all the offerings. Coffee sucks...Starbucks 2 blocks... More

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London, United Kingdom
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2014 via mobile

very personal, pleasantly decorated. nice bed and very helpful staff. would stay again and again. but the prices sometimes is a bit much. But for one who needs a nice hotel and good location the hotel ia excellent!

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Oakville, Canada
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 2, 2014

The location si good, the room we've got is beaten up. Lots of stains on the walls. Mini fridge warm. Floor so damaged its hard to open the door. The smell is also very bad in the room. Looks clean, but this musty smell makes it unpleasant.

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Malaga, Spain
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 30, 2013

Having stayed in Vincci hotels before we had high hopes but when we got to our room the smell in the bathroom was horrible and the room was unbearably hot, the aircon was not working and the window opened up to a covered courtyard so was a waste of time. It was so hot that it actually made us feel... More

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Carmen_VincciHoteles, Atención al cliente at Vincci Centrum, responded to this review

Dear Debbie2525, Thank you for sharing your experience, as this helps us improve our day-to-day service. However, we are sorry that your stay did not meet your expectations. We would like to apologise for all the inconvenience caused. Just as guests are notified at reception, the hotel has programmed heating in winter, and therefore it is not possible to connect... More

Trento, Italy
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 5, 2013

This is quite an average hotel which seems to need an overall renovation. Our room was very small, but clean and comfortable though. The staff are very very friendly, nice and helpful. Anyway the location is perfect for visiting the city, its' very close to anything: you can walk easily to Prado (10 min east), Puerta del Sol (6 min... More

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GemmadeVincci, Community Manager at Vincci Centrum, responded to this review

Esteemed guest, Thank you for your comments, we are pleased to know that your stay in our hotel met your expectations (especially our location and the staff) , although specific details were not to your satisfaction. We´ll keep in mind your views with the aim of improving in the future. Without a doubt the satisfaction of our guests is our... More

St. Andrews, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 24, 2013

Within walking distance to all main areas,nice room and bathroom,friendly staff,late breakfasts with a good selection of free news papers if you can read Spanish ? Good price,no views so not worth worrying about room location.Madrid was a great city lots to see and do and a great friendly atmosphere.Bottom line I would go to Madrid again and I would... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Centrum, responded to this review

To our esteemed guest: It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments. Kindest regards. More

Senior Contributor
24 reviews 24 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed September 30, 2013

We loved the location of this hotel, near the Prado and the Thyssen and also very close to Port del Sol area with great restaurants. Our hotel room was very small and dark and for the price we paid I think we could have done better. Very few of the hotel staff understand English and when we call the front... More

Was this review helpful? Yes 1
GemmadeVincci, Community Manager at Vincci Centrum, responded to this review

Dear guest, Thank you very much for staying with us and for sending us your opinions and feedback. We are pleased to know that our location was to your liking, though regret that we were not able to meet all of your expectations and that you were not pleased with some aspects of your stay. We will bear very closely... More

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Additional Information about Vincci Centrum

Also Known As:
Vincci Centrum Hotel Madrid
Vincci Centrum Hotel
Vincci Hotel Centrum
Vincci Hotel Madrid
Address: Cedaceros 4, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#112 Business Hotel in Madrid
#133 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vincci Centrum 4*
Official Description (provided by the hotel):
Designer hotel, warm and welcoming, strategically located in the centre of Madrid, just a few minutes from the Puerta del Sol and the Art Triangle formed by the main museums. The hotel has 87 rooms,of which 2 are Junior Suites with a small sitting- room with a balcony, 5 superior and 5 with a balcony. All of them are equipped with the lastest thecnologies. It is also offered Coffee Shop, daily press, laundry service, pillow menu, and a full room service menu.It offers a varied buffet breakfast, with all kinds of savoury and sweet products, a dietetic corner and a baby's corner. In addition, the bar-cafeteria offers a snack menu and room service. The best option for the business and leisure traveller ... more   less 
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