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Holiday Inn Madrid - Calle Alcala

#141 of 452 Hotels in Madrid
Certificate of Excellence
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C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
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1 room 1 guest
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Holiday Inn Madrid - Calle Alcala
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414 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is very handy for those who want to access Madrid by metro or surrounding attractions. If your looking to party this is probably not the place for you. The hotel looks great and the room was clean and a good size. Unfortunately I received two single beds rather than the double bed as requested. The walls are also... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first hotel I stayed in my Europe vacations and it was a great start experience. It is very clean with the best beds of my stay Very friendly and helping employees either front desk, restaurant , housekeeping... The hotel had a Great breakfast and There are a lot of restaurants and fast foods at walking distance. There... More 

Was this review helpful? Yes 1
East Kilbride, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In a nice bit of Madrid the hotel looks impressive from the outside and is just as impressive inside. Reception efficient and pleasant. Staff very helpful. Lifts made access to our 4th floor room easy. The room was spacious and had a really comfortable bed, with a choice of soft or firm pillows. Air con was great as it was... More 

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Polokwane, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This was my first time sleeping at a Holiday Inn or any IHG Hotel for that matter. Let me start off with the positive aspects of the hotel: 1. It's located in a quiet neighbourhood, which offers numerous local bars where you can enjoy traditional tapas. 2. Breakfast offers a lovely variety and balance of both cold and hot foods... More 

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newtownards
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfortable bed, Pleasant staff. Good location to city centre and airport (Suanzes station closer than Ciudad Lineal), Good surrounding restaurants (Had good meals at La Tagliatella and La Cuina). Nearby supermarket, Free shuttle to and from airport (but need to book) Excellent value for money.

Was this review helpful? Yes 1
Sofia M, Revenue Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear guest, Thank you for your feedback. We would be delighted to welcome you again on your future visits to the city. Sincerously, More 

Mexico
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 12, 2015

This is a lovely hotel offering great services and facilities. Staff is very friendly, breakfast is well stocked and delicious, rooms are spacious (particularly bathrooms), and it is kept immaculate. There are two metro stations nearby (Ciudad Lineal and Suanzes) even if downtown is not particularly around the corner. The closest touristic venue is the bullfighting rink (Las Ventas). I... More 

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Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you. More 

Israel
Level Contributor
125 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed July 12, 2015

I stayed here for 1 night. Very easy to get there with the free shuttle. All very friendly people -they upgraded me to the executive room which has a jacuzzi (nothing much else). I asked for water bottles (I guess I've gotten used being diamond at the hilton family hotels where they tend to give you 2 bottles for free)... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you. More 

Budapest
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 5, 2015

Nothing special - OK for a business traveler for 1 or 2 days. Industrial district, not the nicest place in Madrid (Bosch is close). Good breakfast. There is a very nice Italian restaurant near the hotel - you have to try it. Name forgotten. Turn just right out of the hotel and go a couple of hundreds of meters or... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Galati County, Romania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2015

Good hotel, personnel very kind and eager to help, good selection of food, clean and confortable room. Metro station is about 300 meters and provide you the best option of transport. The hotel provide free shutlle bus for transfer from and to the Barajas airport, based on a previous reservation.

Was this review helpful? Yes 4
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 1, 2015

I stayed in this hotel on 28th and 29th june,2015.The location is ok,though a little far from the city centre. The Hotel is good,except for the air conditioning in the rooms. We complained at the reception,but no one was sent for half an hour.When we called up again,a tall gentleman came,swithed off and swithed on the AC,and said,it is ok.... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More 

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