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Holiday Inn Madrid - Calle Alcala

4.0 of 5 C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
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Certificate of Excellence 2014
Holiday Inn Madrid - Calle Alcala
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Holiday Inn Madrid - Calle Alcala
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289 reviews from our community

Traveler rating
    87
    150
    43
    4
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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offaly, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was lovely and the staff were extremely friendly. The rooms were spacious and the hotel was located just enough out of the city centre so it was quieter and not as expensive and it was also close to the metro station which took about 20 minutes to get into town for about €1.40 each. The beds were very... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thanks for choosing our Hotel Holiday Inn Madrid Calle Alcala for your stay in Madrid. We have noted your comments and will try to improve them. We look forward to keeping your trust for your future stays in our city. Best Regards. More 

Tulsa, OK
Contributor
11 reviews 11 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We chose this hotel for its price and for its location near a Metro line that could be taken directly into the center of Madrid without several transfers. The staff was super friendly and helpful from the check in to the waiter in the restaurant to check out and ride to the airport. The waiter in the restaurant whose name... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More 

Edinburgh, United Kingdom
Top Contributor
127 reviews 127 reviews
74 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed November 10, 2014

Really great value - a very low price for a nice hotel. I stayed here on business and given the low price my expectations were not huge. The quality of the hotel was great and the room very nice. A good secure car park and helpful staff. One of my best Holiday Inn experiences.

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Helsinki, Finland
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2014

Free shuttle bus from the airport was nice (even though the pre-booking I didn't find so smooth comparing to CP Madrid's shuttle, which runs non-stop). The room was big and the breakfast had a large variety of selection. We continued our journey from here with metro, line 5 took us directly to the city centre. There was not that much... More 

Was this review helpful? Yes 2
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you. More 

Belfast, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 25, 2014

I visited there last weekend - 19/9/to 22/9. While it is "a wee bit out of town", it was a lovely experience. The Reception staff were lovely and very friendly. My Spanish is not good but they spoke great english and could not have been more helpful - drawing maps, giving directions etc. The lovely was great _ had a... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Top Contributor
103 reviews 103 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 3, 2014

The hotel was very nice! The staff was very friendly and helpful! The rooms were very clean and large. My husband and I were only there from 8pm to about 4 in the morning. We had a flight out early and the staff also helped arrange a cab to get to the airport. It was about a 20 minute ride... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

Hotel is very nice. It is close to the airport but far away from downtown. You have metro station close to hotel and you can go to center. Near from hotel you have one shopping center. Breakfast is very very good. Swimming pool is small but useful. Hotel is in longest street in Spain.

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence. Best Regards More 

Costa Fanabe
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed here for a couple of nights on Family Business . Beds very comfortable. Room clean etc and very quiet. Disappointed the pool was not open as we had a child with us . The breakfast although there was a wide assortment of food the hot food was quite fatty. Staff pleasant though and would stay again.Close to shopping and... More 

Was this review helpful? Yes 2
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Madrid- Calle Alcala and for leaving your review online and we are happy to know you liked our Hotel. Pool during the Weekends it is opened from 09:00 to 14:00. We hope to have the oportunity to serve you again. Best regards More 

Newdelhi india
Top Contributor
201 reviews 201 reviews
28 hotel reviews
233 helpful votes 233 helpful votes
4 of 5 stars Reviewed June 16, 2014

This Hotel is centrally located in a nice & quiet area about 5 kms from the main market center & about 2o mts drive from the airport.Mini Market & big stores like Starbucks,Courtes Inglese& VIP are within walking distance. The Hotel gives a sleek,modern & clean look.The B`fast range is wide with everything to choose from.The staff also understand &... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best Regards More 

chicago
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 6, 2014

The hotel was very nice! The staff was very friendly and helpful! The rooms were very clean and large. My husband and I were only there from 8pm to about 4 in the morning. We had a flight out early and the staff also helped arrange a cab to get to the airport. It was about a 20 minute ride... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence. Best Regards More 

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Additional Information about Holiday Inn Madrid - Calle Alcala

Address: C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
Phone Number:
Location: Spain > Community of Madrid > Madrid > San Blas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Madrid - Calle Alcala 4*
Number of rooms: 261
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Also Known As:
Velada Hotel Madrid
Hotel Style:
#26 Best Value Hotel in Madrid
#69 Luxury Hotel in Madrid
#92 Business Hotel in Madrid
#106 Romantic Hotel in Madrid
#113 Family Hotel in Madrid

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