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Holiday Inn Madrid - Calle Alcala

4.0 of 5 C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
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Holiday Inn Madrid - Calle Alcala
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Holiday Inn Madrid - Calle Alcala
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317 reviews from our community

Traveler rating
    97
    164
    46
    5
    5
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67
108
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Holiday Inn Madrid - Calle Alcala, just for a night. It is well located and not far from the city centre or the airport. There are a number of dining options within 10 min walking radius. The deluxe room was well maintained and spacious enough for two, and so was the bathroom. The breakfast buffet... More 

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Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Customer, Please send us your comments, we note your suggestion and try to improve in the future. Best regards, More 

Dublin, Ireland
Top Contributor
258 reviews 258 reviews
182 hotel reviews
369 helpful votes 369 helpful votes
3 of 5 stars Reviewed 2 weeks ago

LOCATION & ATTRACTIONS NEARBY *** Located on Calle Alcala, approx. 4-5 km to attractions of central Madrid, quite far away. Not bad location and quite easy access to the airport. Car parking available (extra fee EUR 12.00 per day). HOTEL OVERVIEW *** Business-orientated, very busy hotel closer to Madrid that some of the other IHG properties. Located on a busy... More 

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Kortrijk, Belgium
Top Contributor
77 reviews 77 reviews
58 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here 2 nights for a business trip. The hotel is well located not to far from the airport and ideal if you have meetings around Madrid. The rooms are spacious and the wifi works well. The bar offers a small dinner menu as well as a breakfast menu (if you chose not to go for the full breakfast).

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Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest., We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you like the service provided. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We hope to see you soon back to Holiday Madrid Calle... More 

Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel was booked for me by the conference organizers. Its location is nice and close to eating places and the metro station. The room was good with spacious bathroom with big bathtub. With only a few floors, it is easy to use the stairs. I had problems getting wifi the first evening, but this was sorted out the next... More 

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Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More 

offaly, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 3, 2014

The hotel was lovely and the staff were extremely friendly. The rooms were spacious and the hotel was located just enough out of the city centre so it was quieter and not as expensive and it was also close to the metro station which took about 20 minutes to get into town for about €1.40 each. The beds were very... More 

Was this review helpful? Yes 2
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thanks for choosing our Hotel Holiday Inn Madrid Calle Alcala for your stay in Madrid. We have noted your comments and will try to improve them. We look forward to keeping your trust for your future stays in our city. Best Regards. More 

Tulsa, OK
Contributor
11 reviews 11 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed November 27, 2014

We chose this hotel for its price and for its location near a Metro line that could be taken directly into the center of Madrid without several transfers. The staff was super friendly and helpful from the check in to the waiter in the restaurant to check out and ride to the airport. The waiter in the restaurant whose name... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More 

Edinburgh, United Kingdom
Top Contributor
127 reviews 127 reviews
74 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed November 10, 2014

Really great value - a very low price for a nice hotel. I stayed here on business and given the low price my expectations were not huge. The quality of the hotel was great and the room very nice. A good secure car park and helpful staff. One of my best Holiday Inn experiences.

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Helsinki, Finland
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014

Free shuttle bus from the airport was nice (even though the pre-booking I didn't find so smooth comparing to CP Madrid's shuttle, which runs non-stop). The room was big and the breakfast had a large variety of selection. We continued our journey from here with metro, line 5 took us directly to the city centre. There was not that much... More 

Was this review helpful? Yes 3
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you. More 

Belfast, United Kingdom
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 25, 2014

I visited there last weekend - 19/9/to 22/9. While it is "a wee bit out of town", it was a lovely experience. The Reception staff were lovely and very friendly. My Spanish is not good but they spoke great english and could not have been more helpful - drawing maps, giving directions etc. The lovely was great _ had a... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Top Contributor
108 reviews 108 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed September 3, 2014

The hotel was very nice! The staff was very friendly and helpful! The rooms were very clean and large. My husband and I were only there from 8pm to about 4 in the morning. We had a flight out early and the staff also helped arrange a cab to get to the airport. It was about a 20 minute ride... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

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Additional Information about Holiday Inn Madrid - Calle Alcala

Address: C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
Phone Number:
Location: Spain > Community of Madrid > Madrid > San Blas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Madrid - Calle Alcala 4*
Number of rooms: 261
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Also Known As:
Velada Hotel Madrid
Hotel Style:
#70 Luxury Hotel in Madrid
#71 Family Hotel in Madrid
#100 Business Hotel in Madrid
#103 Romantic Hotel in Madrid

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