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Holiday Inn Madrid - Calle Alcala

#129 of 454 Hotels in Madrid
Certificate of Excellence
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C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
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Holiday Inn Madrid - Calle Alcala
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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    (104)
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Budapest
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nothing special - OK for a business traveler for 1 or 2 days. Industrial district, not the nicest place in Madrid (Bosch is close). Good breakfast. There is a very nice Italian restaurant near the hotel - you have to try it. Name forgotten. Turn just right out of the hotel and go a couple of hundreds of meters or... More 

Was this review helpful? Yes 1
Galati County, Romania
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good hotel, personnel very kind and eager to help, good selection of food, clean and confortable room. Metro station is about 300 meters and provide you the best option of transport. The hotel provide free shutlle bus for transfer from and to the Barajas airport, based on a previous reservation.

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel on 28th and 29th june,2015.The location is ok,though a little far from the city centre. The Hotel is good,except for the air conditioning in the rooms. We complained at the reception,but no one was sent for half an hour.When we called up again,a tall gentleman came,swithed off and swithed on the AC,and said,it is ok.... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More 

Knutsford, United Kingdom
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was on on a business trip recently and was booked into this Holiday Inn. I have to say that I went with fairly low expectations but these were definitely exceeded. Firstly I only paid 70 euros for a decent room, which by capital city standards was really good. The room was spacious and the aircon which was definitely required... More 

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence. Best Regards. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stay here for workand use IHG hotels a lot. This is great value for money, service and the rooms are very good with a nice bed! Also a good location situated about half way between Madrid centre and the airport with metro links outside.

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Good morning Thanks for choosing our Hotel Holiday Inn Madrid Calle Alcala for your stay in Madrid. We have noted your comments and will try to improve them. We look forward to keeping your trust for your future stays in our city. Best Regards More 

Tampa, Florida
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 30, 2015

We spent three nights at this hotel at the end of a sixteen night working vacation. We chose it for its proximity to Madrid Airport, as we had an early departure Sunday morning and didn't want to worry about traffic in the center of the city. In short, the bed was the most comfortable bed we had during our entire... More 

Was this review helpful? Yes 2
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best Regards. More 

Bengaluru (Bangalore), India
Level Contributor
40 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 30, 2015

We stayed in this Hotel for one night on the April 30, 2015. The Hotel is good and maintained well. We were a group who checked in for one night. The Check in Formalities was well handled and the Breakfast was quite good.

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Good morning Thanks for choosing our Hotel Holiday Inn Madrid Calle Alcala for your stay in Madrid. We have noted your comments and will try to improve them. We look forward to keeping your trust for your future stays in our city. Best Regards. More 

Gurgaon, Haryana, India
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 27, 2015

Generally I stayed in Hotel Meilia Avenida America but I found this hotel much comfortable. The rooms were spacious and comfortable equipped with all modern amenities. The best things is that there is central Garned near to it where you can go for jogging Plus you have lots of Dine out options in either side of hotel

Was this review helpful? Yes 1
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 26, 2015

Good hotel. Well equipped. Welcoming staff. Very good breakfast. The restaurants in the hotel are also very nice and reasonably priced. The location could have been slightly better. Although the subway station was not too far away, it was a 25-30 minute journey to the city centre. Many supermarkets are around.

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More 

Birmingham, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 20, 2015

I recently stayed at the Holiday Inn Madrid for a business trip. Arrived from the airport, do note - there are nearer hotels to the airport but doesn't make them any good! The desk staff spoke both Spanish and English well (didn't try out any other languages during my stay!) and seemed friendly, they were able to advise me on... More 

Was this review helpful? Yes 2
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you. More 

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