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All 458 Madrid hotels

Holiday Inn Madrid - Calle Alcala

4.0 of 5 Hotel   |   C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel) (San Blas)
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81%
Ranked #123 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Harshil K
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255 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Top Contributor
63 reviews 63 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice! The staff was very friendly and helpful! The rooms were very clean and large. My husband and I were only there from 8pm to about 4 in the morning. We had a flight out early and the staff also helped arrange a cab to get to the airport. It was about a 20 minute ride... More

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 17, 2014

Hotel is very nice. It is close to the airport but far away from downtown. You have metro station close to hotel and you can go to center. Near from hotel you have one shopping center. Breakfast is very very good. Swimming pool is small but useful. Hotel is in longest street in Spain.

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence. Best Regards More

Costa Fanabe
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed here for a couple of nights on Family Business . Beds very comfortable. Room clean etc and very quiet. Disappointed the pool was not open as we had a child with us . The breakfast although there was a wide assortment of food the hot food was quite fatty. Staff pleasant though and would stay again.Close to shopping and... More

Was this review helpful? Yes 2
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you for choosing to stay at the Holiday Inn Madrid- Calle Alcala and for leaving your review online and we are happy to know you liked our Hotel. Pool during the Weekends it is opened from 09:00 to 14:00. We hope to have the oportunity to serve you again. Best regards More

Newdelhi india
Top Contributor
162 reviews 162 reviews
28 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed June 16, 2014

This Hotel is centrally located in a nice & quiet area about 5 kms from the main market center & about 2o mts drive from the airport.Mini Market & big stores like Starbucks,Courtes Inglese& VIP are within walking distance. The Hotel gives a sleek,modern & clean look.The B`fast range is wide with everything to choose from.The staff also understand &... More

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best Regards More

chicago
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 6, 2014

The hotel was very nice! The staff was very friendly and helpful! The rooms were very clean and large. My husband and I were only there from 8pm to about 4 in the morning. We had a flight out early and the staff also helped arrange a cab to get to the airport. It was about a 20 minute ride... More

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, We are very pleased for your feedback. It is very imortant for us that our customer get a good expeerience in our hotel. Thank you for your confidence. Best Regards More

Chennai (Madras), India
Top Contributor
86 reviews 86 reviews
15 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed June 5, 2014

Our family of four stayed in this Hotel for two nights in two rooms.It is not a city center hotel but well connected to Madrid city center. There is metro station very near this hotel .So even if you do not have a car at your disposal you can easily go around in metro. Rooms are nice with almost all... More

Was this review helpful? Yes 1
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards More

madrid
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 4, 2014

We stayed 3 nights recently and were able to confirm the good impressions we had received on a previous visit. It seems that this hotel was added to the Holiday Inn network not long ago, having been previously operated by another hotel group. Perhaps this explains the above average quality of the facilities provided. The rooms are a reasonable size,... More

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards. More

Senior Contributor
21 reviews 21 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 29, 2014

The hotel is priced as a hotel with access to gym and pool. Although the staff are lovely and rooms are clean the access to the pool is limited as it is a very busy gym to the public. The 2 days we stayed there we could not go to use any of the facilities because of classes organised by... More

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More

Cape Town
Top Contributor
82 reviews 82 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 28, 2014

While this hotel is a bit outside of the center, it remains affordable compared to the hotels situated in the very center of Madrid. So I considered it as a good choice for my business trip. Rooms are quite nice. Wifi worked very well on my floor for both my laptop and cellphone. Very nice bathroom except that the jacuzzi... More

Was this review helpful? Yes
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Good morning Thanks for choosing our Hotel Holiday Inn Madrid Calle Alcala for your stay in Madrid. We have noted your comments and will try to improve them. We look forward to keeping your trust for your future stays in our city. Best regard More

Amsterdam
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 14, 2014

Stayed here for a business meeting. Spacious and clean. However: total disorganisation at check in and many people were checked out days before their scheduled check out (easily solved but nuisance), terrible wireless in meeting rooms, overpriced catering. Worst for me: awful matress. Would not come back.

Was this review helpful? Yes 4
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, First at all, apologize for any inconvenience caused. We have taken into account all your comments and we have informed the General Manager about this issue. It's very important for our staff that our guests have a nice stay and we are very worried about the problems you have reported us. We have taken the appropiate measures in... More

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Additional Information about Holiday Inn Madrid - Calle Alcala

Address: C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
Phone Number:
Location: Spain > Community of Madrid > Madrid > San Blas
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Madrid - Calle Alcala 4*
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Also Known As:
Velada Hotel Madrid

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