We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Madrid Mirasierra Hotel & Spa

5.0 of 5 Calle Alfredo Marquerie 43, 28034 Madrid, Spain
Hotel website
Offers & Announcements
€10 off room rate
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Sheraton Madrid Mirasierra Hotel & Spa
Professional photos View all
Browse nearby
Sheraton Madrid Mirasierra Hotel & Spa
Write a Review

393 reviews from our community

Traveler rating
    194
    145
    27
    15
    12
See reviews for
77
120
24
103
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (393)
  • Mar-May only
    (68)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (122)
  • Dec-Feb only
    (68)
All months
Hamburg, Germany
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best Hotels in Madrid. Stayed there a couple of times overnight and loved it. will always return. the view is absolutely stunning. book the club Suites so you get free breakfast with a view. the Service is outstanding and every question and help is given, even the almost impossible ones. I was very happy with... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

This property has only become part of Sheraton Group in the past two years. It has not yet been properly integrated. For instance: - use of fitness center gives rise to extra charge of 20 Euro' - look-and-feel of the property is not right for a Sheraton property. Requires investment. - SPG gold members not given automatic free wifi access... More 

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Richard H, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. We would also like to thank you for taking the time to share your feedback. Guest’s opinions are certainly one of our best tools in order to improve. We would also like to take this opportunity to... More 

Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
4 of 5 stars Reviewed 1 week ago

I liked this hotel more than many, for three big reasons. First, the free shuttle service from the airport, which you can easily arrange with the hotel beforehand (it was admittedly somewhat confusing to find the bus at the airport, but it was waiting outside under the bridge to the train station). Second, it was located relatively close to the... More 

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear HarrisChai, Thank you for choosing our Hotel for your Honeymoon! We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com As you mentioned, our Hotel is well communicated with the airport thanks to our shuttle service. Additionally it is... More 

Pune
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Though this hotel is a liitle far from the city center but very well connected by metro even bus.Rooms are good size is also nice but a little dark Does not have a great view but not bad, front wing has got a nice view of hills.

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear MayankPune, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. Regarding our location, we are situated in a quiet area in the north of Madrid City but perfectly connected to the centre of Madrid. We are close to the subway station and there is a bus stop on... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Hi, I stayed in this hotel on the 11th on November last month and really had a very bad stay due to the staff who were working there. I have listed the key issues which I faced below. 1.) On entering the hotel the staff took a long time to check me in due to the training of staff that... More 

Was this review helpful? Yes 1
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear John T, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. We would also like to thank you for taking the time to share your feedback. Guest’s opinions are certainly one of our best tools in order to improve. It is always our intention to offer our guests... More 

London, United Kingdom
Top Contributor
67 reviews 67 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel lies just outside Madrid within easy access of the town center. so after a long drive in from Marbella , you can you to your suite which is beautifully furnished have a hot soak unwind . Pop to the pool relax top up your tan eat well and recharge your batteries for your on ward journey.

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear sandra523, We are pleased to know that you enjoyed your stay at Sheraton Madrid Mirasierra Hotel & Spa and we would like to thank you for the time spent in writting your comments in www.tripadvisor.com As you mentioned all our rooms are suites designed to provide the perfect rest. All of them have a minimum of 60 sqm and... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed on several occasions for business. It is a little of the center and some taxi drivers are not aware of the name change. Good size rooms/ suites and amazing Spa and Wellness facilities. Ideal when on long business trip and you do not wish to run @40C in the park.

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Clampy_10, Thank you for choosing our Hotel for your business stay. We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com We look forward to welcoming you back soon at Sheraton Madrid Mirasierra Hotel & Spa. We would also... More 

Europe
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I really wanted to enjoy the stay, because the rooms are huge and staff quite friendly. However, day after day I got to experience some new annoying issue, such as: - noisy ventilation system – and could not adjust the temperature; all time blowing the same and too cold air irrespective of thermostat settings - smell of cigarette smoke from... More 

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear niaga_em, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. We would also like to thank you for taking the time to share your feedback. Guest’s opinions are certainly one of our best tools in order to improve. We always make sure that all our rooms are perfectly... More 

1 review
5 of 5 stars Reviewed November 11, 2014 via mobile

We was in madrid for the football game and we decide to stay at this hotel for get a good rest... we was surprise by the quality of the big room (50m2), the spa is excellent, swimming pool and gym are fabulous. I recomand this hotel if you don't need to be exactly in down town.

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Wallace B, We are pleased to know that you enjoyed your stay at Sheraton Madrid Mirasierra Hotel & Spa and we would like to thank you for the time spent in writting your comments in www.tripadvisor.com As you mentioned all our rooms are suites designed to provide the perfect rest. All of them have a minimum of 60 sqm... More 

Miami, Florida
Top Contributor
64 reviews 64 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 9, 2014

Property is nothing special, typical Sheraton in suburban location. We used it to overnight between flights. The shuttle service is free and efficient, but you need to book it in advance. We had no traffic so it only took 15 minutes. Perfect for our needs. The staff could not have been more professional. We had a junior suite, which was... More 

Was this review helpful? Yes 1
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Scott S, Thank you for taking the time to share your recent experience at the Sheraton Madrid Mirasierra Hotel & Spa. We are very happy to know that you enjoyed your stay in our Hotel and that our spacious and bright suites have met your expectations As you mentioned, our Hotel is well communicated with the airport thanks to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Madrid Mirasierra Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Madrid Mirasierra Hotel & Spa

Address: Calle Alfredo Marquerie 43, 28034 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Madrid Mirasierra Hotel & Spa 5*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Cheap Tickets, Starwood EMEA, Venere, Priceline, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Sheraton Madrid Mirasierra Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mirasierra Hotel Madrid
Hotel Style:
#7 Spa Hotel in Madrid
#51 Business Hotel in Madrid
#60 Luxury Hotel in Madrid
#60 Family Hotel in Madrid
#64 Romantic Hotel in Madrid

434 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (187)
Viewed
Room/suite (79)
Viewed
Pool/beach area (11)
Viewed
Hotel & grounds (26)
Viewed
Bathroom (23)
Viewed
View from room (13)
Viewed
Family/play areas (1)
Viewed
Dining (12)
Viewed
Other (22)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (222)
Viewed
Amenities (138)
Viewed
Club Premium Suite (84)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (6)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (3)
Viewed
Pool/beach area (3)
Viewed
Room/suite (6)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay