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Sheraton Madrid Mirasierra Hotel & Spa

#118 of 454 Hotels in Madrid
Certificate of Excellence
Calle Alfredo Marquerie 43, 28034 Madrid, Spain
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Sheraton Madrid Mirasierra Hotel & Spa
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Sheraton Madrid Mirasierra Hotel & Spa
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476 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

I have stayed at this Sheraton about 3-4 times for business. Overall it is a good business hotel that provides all the basic needs. The employees are friendly and helpful. The conference rooms that we used fit about 15 people and are comfortable. The restaurant at this site is very good and there are plenty of local food options (i.e.,... More 

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Haugesund, Norway
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed three nights with my family, two kids 6 and 9 years. The room were big! And perfect for us. Everything felt luxurius, from the big bathrooms, champagne for breakfast, the spa and the nice pool area. The only downside was the long trip to sentrum. But considering the low price it was well worth it.

Was this review helpful? Yes 1
Meerbusch, Germany
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

At first I was a little concerned as it was closer to the airport but upon checking in I saw that I was wrong for that. The hotel has an exceptionally positive flair when entering. The front desk staff was very friendly and we were upgraded to a great room with a beautiful, far view. The spa is amazing as... More 

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Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Me and my wife are currently staying at this hotel in a Deluxe room on the SPG members floor and so far it turns out to be quite a disappointment: - breakfast buffet selection poor and they stop refilling the buffet well ahead of the finish time - gymnasium not free for hotel guests (20 euros per day) - WiFi... More 

Was this review helpful? Yes 1
Shoreline
Level Contributor
160 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

And I spend way too much time in Sheraton hotels, so I feel well-placed to pass judgement. This is a very nice hotel, convenient to the airport and the Chamartin train station. It's probably more suited to a business person than a romantic weekend get-away kind of thing. The food and service are top-notch.

Was this review helpful? Yes 1
CROWBOROUGH
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Location not as central as the website led us to believe, a good 20 min tube journey each way into the City. Also gave the impression of being a new hotel but certainly a few years old! Bedroom whilst a junior suite was underwhelming and signs of being somewhat tired, albeit adequately furnished. public areas were equally tired and in... More 

Was this review helpful? Yes 2
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The only downside would be that there was no free internet in the rooms!!! To get internet it cost 17 Euros a day which was outrageous. Shower temperature did not stabilize and I felt that the staff could be more proficient in English. Other than that, loved the facilities, the layout and the pool.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Sheraton_Madrid, La Dirección at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear georgiap340, First of all, we would like to thank you for choosing to stay at the Sheraton Madrid Mirasierra Hotel & Spa and for taking the time to share your comments with us through www.tripadvisor.com. We are glad to know that you enjoyed our spacious and bright rooms. As regards the internet connection, I would like to take the... More 

Singapore, Singapore
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel for 4 nights as my company was holding a large meeting and the hotel was large enough to accommodate our participants plus translators etc. The meeting facilities were good and the staff who helped with meeting arrangements were very professional. The catering for group lunches and the breakfast buffet were good. It was a surprise... More 

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Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Amanda885, Thank you for choosing our Hotel for your business stay. We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com. We are glad to know that our spacious and bright suites have fully met your expectations as well... More 

Montreal, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an unexpected stay in MAdrid because of a missed connection. The staff at this hotel could not have been more helpful and gracious. We paid for an executive level suite, which wass spacious and comfortable. The CLub lounge was good, nothing special. However, this reservation gave us free access to the water spa at the hotel, whihc was... More 

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Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear joannkf1234, Thank you for taking the time to share your recent experience at the Sheraton Madrid Mirasierra Hotel & Spa. We are happy to read that you found our staff to be friendly and helpful. We will share your generous words with our team who I am certain will be encouraged by your remarks. We are very glad to... More 

Sao Paulo, SP
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Large and clean rooms with comfortable bed. Good breakfast and ok cuisine. It's a Sheraton although I have stayed in better Sheraton ones. Expensive internet and not even a free one in the lobby like in other Sheratons. 10 minutes from airport and far from the main spots in Madrid (need to take a car/taxi or metro). Good for business... More 

Was this review helpful? Yes 2
Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear PeterLay, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. We would also like to thank you for taking the time to share your feedback. We are glad to know that our spacious and bright suites have fully met your expectations as well as our breakfast. As regards... More 

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