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Sheraton Madrid Mirasierra Hotel & Spa

5.0 of 5 Calle Alfredo Marquerie 43, 28034 Madrid, Spain
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Certificate of Excellence 2014
Sheraton Madrid Mirasierra Hotel & Spa
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Sheraton Madrid Mirasierra Hotel & Spa
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415 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cirencester, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A great hotel. A little way from down town. Nearest tube is about 7 mins walk away. Very easy to navigate around the Metro (one ticket for 10 journeys). Hotel clean and friendly. No problems at all. Please the Deluxe does not give you access to the Spa. The Spa is well worth the visit for the fantastic whirlpools. Note:... More 

Was this review helpful? Yes
Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Ramrap10, Thank you for taking the time to share your recent experience at the Sheraton Madrid Mirasierra Hotel & Spa. We are happy to read that you enjoyed our facilities and specially our Restaurant. I would also like to take this opportunity to inform you that, all our room rates include the access to our Wellness Center ABSARA SPA... More 

Sofia, Bulgaria
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel, clean and modern, staff is friendly, the outdoor pool is just great, the only minus is that the very good looking spa and fitness is not included in the room rate and you have to pay extra for every visit, free Wi Fi in the room should be also a standard, the rest is fine.

Was this review helpful? Yes 3
Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear GVG01, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa and for sharing your experience in www.tripadvisor.com. We would also like to take this opportunity to inform you that, all our room rates include the access to our Wellness Center ABSARA SPA and in room internet WIFI connection... More 

New Canaan, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for the first time. It is in a residential area, is quiet, quite spacious and the staff very friendly and accommodating. It is good to meet people without going to downtown and very well appointed.

Was this review helpful? Yes 1
Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear cooper550, We are happy to read that you enjoyed our facilities and found our staff to be friendly and helpful. We will share your generous words with our team who I am certain will be encouraged by your remarks. As you mentioned, our Hotel is in a quiet area but it is perfectly connected to the centre of Madrid.... More 

San Jose, Costa Rica
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is not in downtown Madrid; however it is in a nice neighborhood in North Madrid with a metro station two blocks away. The staff was very friendly and willing to help. The rooms were spacious and nicely decorated. They offer a shuttle to the Airport as well as IFEMA (Convention Center) for free.

Was this review helpful? Yes 2
Sheraton_Madrid, The Management at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear alexmurillo, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. Regarding our location, we are situated in a quiet area in the north of Madrid City but perfectly connected to the centre of Madrid. We are close to the subway station and there is a bus stop on... More 

New Haven, Connecticut
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 8, 2015

We only stayed one night, but I suspect our experience was typical. Pros: - Nice clean hotel - Helpful staff - Free shuttle to airport (which is the reason we chose the hotel... we weren't visiting Madrid itself, just passing through) - very large rooms (with mini kitchen) Cons: - Horrible wifi. As an SPG platinum, wifi was free. But... More 

Was this review helpful? Yes 3
Atlanta, Georgia
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 29, 2014

This is a nice hotel, in a quiet residential area. The staff was very nice, pleasant and accommodating. They provided directions to the Metro station, recommendations to nearby restaurants, and maps. The room was spacious, clean, and very comfortable. The breakfast was good and provided a variety to meet all dietary needs. We dined in the hotel restaurant one night... More 

Was this review helpful? Yes 1
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear SharJo437, We are pleased to know that you enjoyed your stay at Sheraton Madrid Mirasierra Hotel & Spa and we would like to thank you for the time spent in writting your comments in www.tripadvisor.com We highly appreciate your comments regarding our staff. We will share your generous words with our team who, I am sure, will be encouraged... More 

Hamburg, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 17, 2014

This is one of the best Hotels in Madrid. Stayed there a couple of times overnight and loved it. will always return. the view is absolutely stunning. book the club Suites so you get free breakfast with a view. the Service is outstanding and every question and help is given, even the almost impossible ones. I was very happy with... More 

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear CRhh, Thank you for choosing our Hotel for your stay. We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com We are very glad to know that you enjoyed your stay in our Hotel and especially our distinctive Sheraton... More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 16, 2014

This property has only become part of Sheraton Group in the past two years. It has not yet been properly integrated. For instance: - use of fitness center gives rise to extra charge of 20 Euro' - look-and-feel of the property is not right for a Sheraton property. Requires investment. - SPG gold members not given automatic free wifi access... More 

Was this review helpful? Yes 1
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Richard H, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. We would also like to thank you for taking the time to share your feedback. Guest’s opinions are certainly one of our best tools in order to improve. We would also like to take this opportunity to... More 

Singapore, Singapore
Top Contributor
120 reviews 120 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 15, 2014

I liked this hotel more than many, for three big reasons. First, the free shuttle service from the airport, which you can easily arrange with the hotel beforehand (it was admittedly somewhat confusing to find the bus at the airport, but it was waiting outside under the bridge to the train station). Second, it was located relatively close to the... More 

Was this review helpful? Yes 2
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear HarrisChai, Thank you for choosing our Hotel for your Honeymoon! We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com As you mentioned, our Hotel is well communicated with the airport thanks to our shuttle service. Additionally it is... More 

Pune
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 14, 2014

Though this hotel is a liitle far from the city center but very well connected by metro even bus.Rooms are good size is also nice but a little dark Does not have a great view but not bad, front wing has got a nice view of hills.

Was this review helpful? Yes
Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear MayankPune, First of all, we would like to thank you for choosing to stay at Sheraton Madrid Mirasierra Hotel & Spa. Regarding our location, we are situated in a quiet area in the north of Madrid City but perfectly connected to the centre of Madrid. We are close to the subway station and there is a bus stop on... More 

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Additional Information about Sheraton Madrid Mirasierra Hotel & Spa

Address: Calle Alfredo Marquerie 43, 28034 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Madrid Mirasierra Hotel & Spa 5*
Number of rooms: 182
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Also Known As:
Mirasierra Hotel Madrid
Hotel Style:
#8 Spa Hotel in Madrid
#46 Business Hotel in Madrid
#62 Luxury Hotel in Madrid
#63 Romantic Hotel in Madrid
#63 Family Hotel in Madrid

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