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Sheraton Madrid Mirasierra Hotel & Spa

5.0 of 5 Calle Alfredo Marquerie 43, 28034 Madrid, Spain
#54 of 458 Hotels in Madrid
337 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Sheraton Madrid Mirasierra Hotel & Spa
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Sheraton Madrid Mirasierra Hotel & Spa
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337 reviews from our community

Traveler rating
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    19
    11
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The date I have given is Sep 2014 however we used this hotel in 2013 not had chance to write this) We have used this hotel many times for our events the location to the airport is perfect really quick and easy. The space works really well with large spacious conference rooms. The banqueting staff and manager (Christophe?) is amazing... More

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London
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you don't need to stay in the centre of Madrid and the Mira Sierra location works for you, you can't really go wrong with this hotel. A luxury business hotel with competitive rates. Taken over by Sheraton about 18 months ago (I think) but service remains first class, with well-trained and helpful staff. Rooms/suites are spacious and well-appointed, with... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear endurodavid, Thank you for taking the time to share your recent experience at the Sheraton Madrid Mirasierra Hotel & Spa. We are happy to read that you enjoyed our facilities and found our staff to be friendly and helpful. We will share your generous words with our team who I am certain will be encouraged by your remarks. As... More

miami
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you are a Starwood member, you probably first check to see the nearest Starwood hotel to your destination. There are no Starwood choices that I would consider a true airport hotel. But the Sheraton is a good choice because it is a nice clean modern hotel in a safe neighborhood about 15 minutes from the airport. The rooms are... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear rmh3337, We are pleased to know that you enjoyed your stay at Sheraton Madrid Mirasierra Hotel & Spa and we would like to thank you for the time spent in writting your comments in www.tripadvisor.com. We highly appreciate your nice review and we are glad to know that you enjoyed our spacious and bright rooms as well as our... More

Stockholm, Stockholms Län, Sweden
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

To check-in should be trivial but apparently it is more than the staff can handle. Otherwise it is a nice hotell that take you by 25 euro and 20 minutes taxi to the center of Madrid or you can use the subway to do so quite easy.

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear dova77, We would like to thank you for choosing to stay at the Sheraton Madrid Mirasierra Hotel & Spa and for taking the time to share your comments with us through www.tripadvisor.com It is always our intention to offer our guests the most efficient, personalized and professional attention possible and therefore I would like to offer my sincerest apologies... More

Dublin, Ireland
Top Contributor
216 reviews 216 reviews
49 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Due to having an early morning meeting to the north of the centre, I elected to stay at this hotel. A first for me. Transiting by metro is easy enough though it's a bit of a convoluted walk of about 500 yards from the metro to get to the hotel (I have a longstanding personal issue with Madrid Taxi Drivers... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Pi31415, First of all, we would like to thank you for choosing to stay at the Sheraton Madrid Mirasierra Hotel & Spa and for taking the time to share your comments with us through www.tripadvisor.com We are especially pleased to learn that we have met your expectations and that you would stay with us again in your future trips... More

madrid
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been to Madrid many times before so decided to stay somewhere else apart from the city center. Good choice if this scene is what you're looking for. I appreciated the free shuttle service from and to the airport. Experienced a bit of a hiccup with not receiving Starwood platinum benefits at first, but management was quick to respond fix... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear lanitrek, Thank you for choosing our Hotel for your business stay. We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com We are very glad to know that you enjoyed our distinctive Sheraton Club located on the top floor... More

1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service and well trained helpful staff. Great place to stay. Spa is not included in with the hotel. That's the only set back but guests can pay to use the facilities. Outdoor pool is good and poolside bar staff are fab.

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Nayyar R, First of all, we would like to thank you for choosing to stay at the Sheraton Madrid Mirasierra Hotel & Spa. We highly appreciate your nice review shared in www.tripadvisor.com. We will share your generous words with our team who I am certain will be encouraged by your remarks. We are especially pleased to learn that you... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just returned from a short break in Madrid and I wanted to write to say how impressed we were with the Mirasierra. The hotel is located about 30 minutes from town so do not expect to jump out of the door into the centre., Other than this we cannot fault the hotel, it is spotless, public areas are... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear MrNL, Thank you for choosing our Hotel for your short break. We would also like to thank you for your kind words and the time spent in writing your comments in www.tripadvisor.com We are very glad to know that you enjoyed your stay and especially our distinctive Sheraton Club located on the top floor which includes complimentary services (at... More

Majorca, Spain
Top Contributor
96 reviews 96 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights on our visit to Madrid. The front desk staff, in particular, Sylvina and Lara were very friendly and helpful. All the staff are professional. Huge clean room, with fridge, microwave and coffee maker. La Vaguarda is a big shopping mall only minutes away. The Metro is nearby, at 2 euros to the centre. So, this... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Sheraton Madrid Mirasierra Hotel & Spa. We are happy to read that you enjoyed our facilities and found our staff to be friendly and helpful. We will share your generous words with our team who I am certain will be encouraged by your remarks. We... More

Essex
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

Stayed here late July whilst on a 3 night trip to Madrid and was very happy with everything. Yes, its a 20 odd minute metro ride (or 10 minute and 12 EUR taxi ride) from the city centre, but we enjoyed being on the edge of town with a nice pool to cool down in at the end of a... More

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Sheraton_Madrid, Director de Relaciones con Clientes at Sheraton Madrid Mirasierra Hotel & Spa, responded to this review

Dear chiefy134, We would like to thank you for taking the time to share your recent experience at Sheraton Madrid Mirasierra Hotel & Spa, it is a pleasure to receive such a nice comments We are especially happy to read that you had a nice family stay. Our rooms are very spacious and perfectly equipped to host a whole family.... More

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Additional Information about Sheraton Madrid Mirasierra Hotel & Spa

Address: Calle Alfredo Marquerie 43, 28034 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Madrid Mirasierra Hotel & Spa 5*
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Also Known As:
Mirasierra Hotel Madrid

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