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Petit Palace Madrid Aeropuerto Hotel

C/ Galeon 25, 28042 Madrid, Spain (Formerly High Tech Madrid Aeropuerto Hotel)
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Petit Palace Madrid Aeropuerto Hotel
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Petit Palace Madrid Aeropuerto Hotel
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279 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Athens, Greece
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I've stayed here a couple of times now and mainly because of it's proximity to the airport. Over all the hotel is a bit strange. It feels like it wants to be of modern(ish) design but falls short. The exterior still has the High Tech Hotel sign so at first you don't see the name Petit Palace, which in it... More 

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Senior Contributor
32 reviews 32 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was in need to stay near the airport for this I stayed in this hotel and it was a good choice, they provide. Free shuttle from the germinal to the hotel and back to the airport, the shuttle came in a short time after I called the hotel but be carefully because the shuttle bus had a limited timing,... More 

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Helsinki, Finland
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 20, 2015

The hotel has a free airport shuttle (15min from T4). Location near the airport and breakfast buffet were good. Rooms /interior needs updating,no longer on 4 star level. Perfect choise if you are looking for a place to stay before catching a flight.

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Good morning: thank you for your coment , all of them help us to improve our petit palace experinece. We take note of all your appreciations, and we will continue improving. We are glad to hear that you liked our romos and our breakfast. Best regards. Jose Castillo Manager jose.castillo@petitplace.com More 

Seattle, Washington
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 14, 2015

This hotel has been on my list for long , last week I had a short overnight stay in Madrid so Ide cited to use this hotel , I got an extremely convenient rate from one of the major online booking sites . I arrived at the airport at 10.30 pm and called the front desk to ask about the... More 

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Good evening: thank you ffor your review and for your time, all coments for all our customers help us to improve every single day our petit palace experience. We are happy to hear from you thah your experience was good, with our staff, in the room and our shuttle, even you find a very atractive Price, finding orur relation quality... More 

Los Cristianos, Spain
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2015

great value hotel.. if you need to stay close to barajas airport this is the place with good wi-fi, with laptop in the room, free transport to the airport. i needed to print a flight and they have done that for me and for free.. i would stay there again.

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Good evening: thank you for your comment, with all rewievs we can improve every single day petipalace experience. We are glad to hear from you that your experience has been quite good, expetially our staff treatment, . We would like to see you again. Best regards Jose Castillo Manager jose.castillo@petitpalace.com More 

Newtown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 14, 2015

We stayed here for one night because it was close to the airport. the room was very small but it was clean and the staff was very nice and helpful. The only major complaint is about the awful wifi. It would’t let half of our phones connect and when my dad finally connected his laptop to the wifi to try... More 

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Hi good evening: Thank you for your coment, and for your time to writng day with all these coments, we can improve our service, and your experience petitpalace. we are happy to hear from you that you liked our room, our breakfast,and our staff that is so helpfull. we remain you that our wifi is a free service, and It... More 

Roeselare, Belgium
Top Contributor
96 reviews 96 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed November 3, 2014

This hotel, isn't that great, rooms look good, but the quality of beds is poor. Hyginienic everything is ok. Bar even was closed on sunday evening, that for a business airport hotel. You have a couple of restaurants in neighbourhood but they aren't that good even. So maybe another hotel can be better in the neighbourhood. only good point of... More 

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Sir: thank you for your comment and for your time writing down. Our Bar cafetería is working week days from 20.00 to 24.00 and meanwhile there are vending machines to supply your necesities. We are glad to hear from you that our relation between Price and quality is good, because evryday we are looking tor that. Best Regards. Jose... More 

alicante, spain
Top Contributor
97 reviews 97 reviews
50 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed September 19, 2014

This place looks good on paper- near the airport, good facilities, not expensive. However in reality it really doesn't match up. I've stayed in Petit Palace hotels before, and generally been impressed. However this one is really getting a bit old. The rooms try to be stylish but are tatty, the bathroom could do with a good make-over (and has... More 

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Hi good morning. thank you for your coment, all experiencies from our customers are very important for us, because we can improve everyday our quality . We have in the hotel one executive floor and all the romos include a static bicycle and is a service for free, that It is been requested for our customers in several coments and... More 

Geneva, Switzerland
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 3, 2014

Practical hotel near to Madrid airport. I stayed with my family including 3 children for one night upon arrival in Madrid. The room for 5 was spacious with a nice modern bathroom with huge old style bath, as well as modern shower. The hotel is a bit old and tatty but the room was clean. Breakfast was not bad. Pool... More 

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Madam: Thank you for your time, and for writing your comment, all coustomers coments help us to improve our petit palace experience. We are glad to listen from you that everything was good, and your expectations was satisficed in our hotel. I hope we will see you son. Jose Castillo Director jose.castillo@petitpalace.com More 

Dublin, Ireland
Top Contributor
82 reviews 82 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 22, 2014

This place is very convenient if you have an early flight, as it's very close to the airport. You can also reach city center with metro which is a short walk away. Unfortunately when we were there there were some lacks in the hotel - the sauna and gym were out of service, there was only one bike to rent,... More 

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Beatriz C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear guest: First of all thank you for your comemt and for your time. we are satisfied if our location and our metro facilites to reach the center. I belive you stayed at least two months ago because our sauna was out of order for Works, because now is working perfectlyand we bought two months ago two bikes, and now... More 

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