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Petit Palace Madrid Aeropuerto Hotel

C/ Galeon 25, 28042 Madrid, Spain (Formerly High Tech Madrid Aeropuerto Hotel)
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Petit Palace Madrid Aeropuerto Hotel
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Petit Palace Madrid Aeropuerto Hotel
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296 Reviews from our TripAdvisor Community

Traveler rating
    41
    101
    75
    47
    32
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85
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Bexhill-on-Sea, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I recently stayed at this hotel overnight, as we had an 18hr stopover in Madrid before we went on to Gran Canaria. The hotel is not bad value for what you get - wifi, clean basic rooms, free airport shuttle, close Metro station. The annoying thing with the shuttle was that they have a break for an... More 

Was this review helpful? Yes 1
Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear guest: thank you for your time and for your review. all reviews for our customers help us to improve petit palace experience. We are glad to hear from you that you find relation price quality was fine, and you find our hotel correct, even like our staff.Price for taxi is not our faul because is a fix price mark... More 

Lisbon, Portugal
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 15, 2015

Our experience was good, we stayed 1 night for scale purposes and it was a good hotel, spacious rooms, clean, good service and very helpful to manage scales at Madrid airport. We stayed in a family room that allows up to 5 people, very useful for travel in family.

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Dear Guest, Thank you for your lovely review of your stay with us. It’s very gratifying and really motivates us to know that our services and hospitality fulfill your expectations, and above all, to know that you would consider recommending us. We look forward to seeing you again soon. Jose Castillo General Manager jose.castillo@petitpalace.com More 

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 10, 2015

Wife and daughter and I spent the night there while waiting for a flight next day. Without a shuttle, it was a bit difficult to get to, but we did take the shuttle back to the airport in the morning. THe shuttle only runs in the morning and night. Good wifi, clean rooms. Great looking breakfast. Which we couldn't enjoy... More 

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Berlin, Germany
1 review
2 of 5 stars Reviewed April 5, 2015

Do not get fooled by their web-site. Reality is different. You can hear each word your neighbor is saying in the adjacent room. The walls appear to be made of paper. Non smoking rooms have a cigarette smell. A/C was not working on 3rd of April. TV control is difficult to handle.

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Spain
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 27, 2015

I've stayed here a couple of times now and mainly because of it's proximity to the airport. Over all the hotel is a bit strange. It feels like it wants to be of modern(ish) design but falls short. The exterior still has the High Tech Hotel sign so at first you don't see the name Petit Palace, which in it... More 

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Senior Contributor
35 reviews 35 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 26, 2015

I was in need to stay near the airport for this I stayed in this hotel and it was a good choice, they provide. Free shuttle from the germinal to the hotel and back to the airport, the shuttle came in a short time after I called the hotel but be carefully because the shuttle bus had a limited timing,... More 

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Helsinki, Finland
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 20, 2015

The hotel has a free airport shuttle (15min from T4). Location near the airport and breakfast buffet were good. Rooms /interior needs updating,no longer on 4 star level. Perfect choise if you are looking for a place to stay before catching a flight.

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Good morning: thank you for your coment , all of them help us to improve our petit palace experinece. We take note of all your appreciations, and we will continue improving. We are glad to hear that you liked our romos and our breakfast. Best regards. Jose Castillo Manager jose.castillo@petitplace.com More 

Seattle, Washington
Senior Contributor
36 reviews 36 reviews
30 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 14, 2015

This hotel has been on my list for long , last week I had a short overnight stay in Madrid so Ide cited to use this hotel , I got an extremely convenient rate from one of the major online booking sites . I arrived at the airport at 10.30 pm and called the front desk to ask about the... More 

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Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Good evening: thank you ffor your review and for your time, all coments for all our customers help us to improve every single day our petit palace experience. We are happy to hear from you thah your experience was good, with our staff, in the room and our shuttle, even you find a very atractive Price, finding orur relation quality... More 

Los Cristianos, Spain
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 3, 2015

great value hotel.. if you need to stay close to barajas airport this is the place with good wi-fi, with laptop in the room, free transport to the airport. i needed to print a flight and they have done that for me and for free.. i would stay there again.

Was this review helpful? Yes
Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Good evening: thank you for your comment, with all rewievs we can improve every single day petipalace experience. We are glad to hear from you that your experience has been quite good, expetially our staff treatment, . We would like to see you again. Best regards Jose Castillo Manager jose.castillo@petitpalace.com More 

Newtown, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 14, 2015

We stayed here for one night because it was close to the airport. the room was very small but it was clean and the staff was very nice and helpful. The only major complaint is about the awful wifi. It would’t let half of our phones connect and when my dad finally connected his laptop to the wifi to try... More 

Was this review helpful? Yes
Jose Manuel C, Director General at Petit Palace Madrid Aeropuerto Hotel, responded to this review

Hi good evening: Thank you for your coment, and for your time to writng day with all these coments, we can improve our service, and your experience petitpalace. we are happy to hear from you that you liked our room, our breakfast,and our staff that is so helpfull. we remain you that our wifi is a free service, and It... More 

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