We booked (online) a triple room in the hotel during our recent visit to Madrid. The location is excellent and central being right on Gran Via with most of the attractions, shopping and eating places close by. The view of the street from our room was great. The minus point was that the room was a bit small and cramped... More

I have stayed in this hotel in July 2012. Except fot a perfect location (proximity to Madrid's land marks, metro, shops and the taxi stand) and a fantastic outdoor looks, the Senatro Gran Via 21 was rather dissappointing: - small and quite noisy room - very poor breakfast (except for tomatoes no fresh vegetables) - old TV - slow internet... More

The hotel has a splendid location in central Madrid, at walking distance to some of the city most important attractions (Plaza Mayor, Prado Museum, Thyssen Museum, St Ana Square, Chueca). The room was comfortable, very well clean, and silence at nigh. The hotel interior architecture is quite strange, as it seems a kind of patchwork. The reception is small and... More

This hotel is in Central Madrid, literally opposite a train station! The hotel is lovely. The people at reception were very helpful and friendly and were happy to recommend restaurants and places to visit. Our room was a spacious twin (although we would have preferred a double but it was fine) with balcony overlooking the busy city. The city can... More

We stayed at this hotel for 3 nights at the end of July for my friends' birthday, we had stayed at thsi hotel before it's in a good location and had everything we needed. When we approached the hotel I thought what a lovely Place and it was right in the heart of the city. The reception staff have to... More

This hotel has a perfect location for exploring the city. It has a big potential to become a first class hotel but before that some additional renovations should be done. It is noticed that they renovated the inside corridor, which gives you a great feeling when entering the lift to the upper floors. The panoramic view inside the building is... More

You have anything you need a few steps from this hotel. I only got tired of the same breakfast each and every day, but for a few days its great and you have a Starbucks a few blocks away. The personnel is very kind and always willing to answer your doubts.

We stayed at this hotel for 3 nights at the end of March for my husbands birthday, we had never been to Madrid before but having checked out the hotel before we travelled it seemed to be in a good location and had everything we needed. When we approached the hotel I thought what a lovely Place and it was... More

I was one of a group of 12 males (ages 33-42) that recently stayed at the Gran Via. I thought on the whole it was a very nice hotel. Good points: The hotel is in a fantastic location, almost bang in the middle of madrid. There is a tube station literally 25 yards away, we hopped on it, paid 1... More