We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 456 Madrid hotels

Senator Gran Via 21 Hotel

4.0 of 5 Hotel   |   Gran Via 21, 28008 Madrid, Spain
Hotel amenities
Save Saved
You added Senator Gran Via 21 Hotel to your Saves list
Senator Gran Via 21 Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
82%
Ranked #98 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Marcelo G Montreal, Canada
Write a Review

795 people have reviewed this hotel

Traveler rating
    333
    319
    90
    39
    14
See reviews for
142
288
72
50
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We booked through internet. We arrived before noon: we were sure to be told we have to wait a couple of hours before getting our room...instead, a nice and friendly young lady told us that they gave us a superior room with balcony and view to the street at the 8th (last) floor!!! All the personnel is so friendly, they... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Essex
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We were lucky enough to have a room on the 8th floor, with a gorgeous terrace with table, chairs and 2 sunbeds (not that it is warm enough for sunbathing), but we could sit outside. Room spotlessly clean, with both bath and large shower. Free water and Pepsi in fridge, ice machine on our floor. Breakfast had everything you could... More

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Minden, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Senator Gran Via at the beginning of March. The location of this hotel could not be better: right on Gran Via and with the entrance on Calle Montera, which leads down to the Puerta del Sol. You are close to everything from this hotel. The rooms were very clean, and the hotel was very well kept.... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Guatemala City, Guatemala
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was OK, great location and very friendly staff. At first they gave us a smoking room that smelled really bad but then they changed us to another one that was fine. This hotel its great if you want to stay close to all the action and very close to all the places you must see when you go... More

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Best... More

Vineland, New Jersey
Contributor
15 reviews 15 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Right at the crown of the Gran Via. McDonalds across the street for good wifi. Nice late night café at the hotel. Walk out the door and turn left to Puerta del Sol and Plaza Mayor, Turn hard right and all downhill to Cibeles and the Prado. Go in the opposite direction and all down hill to Plaza de Espana.... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Brugg
Contributor
20 reviews 20 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently spent seven nights at the Senator. The location could not be better: you are bang in the middle of things, on Gran Via and close to Puerta del Sol. Our superior room was spacious, and nice to look at. And thanks to double/triple doors there were absolutely no inside noises to be heard. And the excellent double glazing... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Belfast, Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2014 via mobile

Just returned from a four day stay at this Hotel, staff were excellent dealing with the checkin effortlessly. Room was well equipped with its own terrace overlooking Madrid. Location of the Hotel is very central and getting about Madrid is very easy on foot from the hotel. All in all I would recommend you book this Hotel when in Madrid.

Was this review helpful? Yes 3
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Thank you for remarking the location of the hotel, its facilities, the service provided by our staff,…... More

New York City, New York
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2014

Located on Gran Via at the corner of Montero, this hotel is as centrally located as can be for the tourist. Virtually everything is in walking distance. The rooms are clean and comfortable. Water and Pepsi is provided for free. The rooms have a safe and iron and ironing board. Wifi is a bit slow, which is a big negative... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are more than happy to see that nearly everything has fulfilled your expectations: the rooms, location,... More

Manchester
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2014

Location, location, location. Perfect, the rooms are clean and well equipped everything from a built in iron, to free water and soft drinks. The only draw back was the view. There wasn't one all the front of the building had scaffolding up it and a huge car company advert splattered across it. So couldn't see a thing. Hopefully thus will... More

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Best... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 22, 2014

This hotel is midst nightlife. The rooms are so good and soundproof that i had to change my room as i was travelling alone and too much silence bothered me. Great architecture and this hotel is guest friendly too. Nice restaurant to have authentic Spanish food. The only drawback is that in late evening you will see lots of sex... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are more than happy to see that everything has fulfilled your expectations: the rooms, location, service... More

Been to Senator Gran Via 21 Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Senator Gran Via 21 Hotel

Also Known As:
Senator Gran Via Madrid
Senator Gran Via Hotel Madrid
Address: Gran Via 21, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Room Service Wheelchair access
Hotel Style:
#62 Luxury Hotel in Madrid
#82 Business Hotel in Madrid
#96 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Gran Via 21 Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Priceline, Hotels.com, Cheap Tickets, EasyToBook, getaroom.com, Expedia, Venere and Otel so you can book your Senator Gran Via 21 Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Senator Gran Via 21 Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.