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Senator Gran Via 21 Hotel

4.0 of 5 Gran Via 21, 28008 Madrid, Spain
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Senator Gran Via 21 Hotel
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Senator Gran Via 21 Hotel
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990 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here in July 2014. The hotel is very well situated in Madrid. We walked everywhere from this location. The rooms are large and very comfortable and the views are outstanding! This was the least costly of all of our stays in Europe, and probably one of the nicest hotels. I would definitely recommend and would consider staying here... More 

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Actually stayed in 2013, but found our old holiday itinerary and decided to leave a note. This was a tricky hotel to find, driving in Madrid almost as bad as London! The hotel has no car park and the nearest ones are very well used. Dad room is also low, with all the underground carparks being very low. Watch out... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and we are looking forward welcoming you to any of our establishments.... More 

1 review
5 of 5 stars Reviewed 1 week ago

Just arrived home from a mini break stay at this hotel and I cannot praise it enough!!! The location is 5 star+ as it is very central and is in walking distance from most of the main attractions in Madrid. We only got the metro twice (there are three metro entrances outside the hotel) and that was to go to... More 

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P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited last year and they had one side covered for construction but the location is so great! Walk around anywhere from here. Restaurant, shopping, tours are all around the corner. We loved this place! Just don't try Chinese restaurants around though....

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More 

Gibraltar
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my third visit to the hotel; This time was for pleasure being Valentines I came with my wife. It has a great central location, reasonably priced rooms for a 4* hotel. The rooms are well equipped with the usual features and are very clean. We had a room with balcony overlooking the main street but the double glazed... More 

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More 

Belfast
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my third visit to the hotel and it has a great central location, reasonably priced rooms for a 4* hotel. The rooms are well equipped with the usual features and are very clean. We had a room with balcony overlooking the main street but the double glazed doors kept the street level noise out. The reception staff are... More 

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review
Google Translation

Estimado huésped, Es un placer para nosotros saber que sus estancias en nuestro hotel fueron tan agradables como nos cuenta.... More 

Amman, Jordan
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 13, 2015

I stayed in this hotel for 3 nights. Although I felt the room was a bit cramped but I didn't care since I was out all day. The location is perfect. If you can't handle the noise or the hustle then don't stay here, it was fine for me and I enjoyed how easy and central it was to come... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We take note of your impressions in order to improve as much as possible. We once again... More 

New York, New York, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 5, 2015

I have stayed at the Senator Gran Via 21 ten times since 2009, and have found that it is a real bargain, when compared to other hotels in the same category; there is a special ("larga estancia") tariff for stays of a week or more. While not a "luxury" hotel by American standards, the rooms are quite adequate, and include... More 

Was this review helpful? Yes 4
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Thank you for remarking the good service provided by our staff as it´s one of our targets... More 

Drogheda, Ireland
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014

I stayed here with a large group of friends recently and was very pleased. My room was well equipped and spotlessly clean. The staff was helpful and courteous and breakfast was an excellent buffet with a hot food option. The hotel is located right in the centre of Madrid, near attractions, shops,restaurants and just across the street from a Metro... More 

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very pleased to hear that you have had such a wonderful stay at our hotel... More 

nottingham
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 15, 2014

Visited again December 2014. The location of this hotel is fantastic. Within easy walking distance of Puerta del Sol, Plaza Mayor etc., and all the shops on gran Via. The Metro station is just outside and 5 stops from Atocha rail station (the fare for the single trip 1 euro.50cents!! )The staff at the hotel are attentive and friendly and... More 

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are more than happy to see that everything has fulfilled your expectations: the rooms, location, staff…... More 

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Additional Information about Senator Gran Via 21 Hotel

Address: Gran Via 21, 28008 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Gran Via 21 Hotel 4*
Number of rooms: 136
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Also Known As:
Senator Gran Via Madrid
Senator Gran Via Hotel Madrid
Hotel Style:
#78 Family Hotel in Madrid
#102 Business Hotel in Madrid
#131 Romantic Hotel in Madrid
#140 Luxury Hotel in Madrid

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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