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All 456 Madrid hotels

Senator Gran Via 21 Hotel

4.0 of 5 Hotel   |   Gran Via 21, 28008 Madrid, Spain
Hotel amenities
Senator Gran Via 21 Hotel

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Ranked #109 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
Steve154921 Ely, Cambridgeshire
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ely, Cambridgeshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Much has been said to praise this hotel and I just want to add to this. The position is ideal for the centre of Madrid but be warned, because of this it isn't a quiet location. The Gran Via is busy day and night and the sirens, whistles, scooters and cheering will affect a light sleeper. We had a room... More

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Liverpool
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Gran Via 10-14 April. We had rooms on 7th floor with balconies overlooking Granvia. They were very clean and comfortable. Our bathroom was a little small but absolutely fine. Plenty of hot water. The only draw back was that the weather had really hotted up and the rooms were a little hot. When we asked if... More

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P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, It is a pleasure for us to know that you enjoyed your stay at our hotel as much as your review says. We are very proud of the location of the hotel. As you said we are in the very centre of Madrid within a walking distance to most of the touristic points of the city. We really... More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We booked through internet. We arrived before noon: we were sure to be told we have to wait a couple of hours before getting our room...instead, a nice and friendly young lady told us that they gave us a superior room with balcony and view to the street at the 8th (last) floor!!! All the personnel is so friendly, they... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Essex
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were lucky enough to have a room on the 8th floor, with a gorgeous terrace with table, chairs and 2 sunbeds (not that it is warm enough for sunbathing), but we could sit outside. Room spotlessly clean, with both bath and large shower. Free water and Pepsi in fridge, ice machine on our floor. Breakfast had everything you could... More

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Minden, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Senator Gran Via at the beginning of March. The location of this hotel could not be better: right on Gran Via and with the entrance on Calle Montera, which leads down to the Puerta del Sol. You are close to everything from this hotel. The rooms were very clean, and the hotel was very well kept.... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Guatemala City, Guatemala
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was OK, great location and very friendly staff. At first they gave us a smoking room that smelled really bad but then they changed us to another one that was fine. This hotel its great if you want to stay close to all the action and very close to all the places you must see when you go... More

Was this review helpful? Yes 1
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We once again thank you and are looking forward welcoming you to any of our establishments. Best... More

Vineland, New Jersey
Contributor
15 reviews 15 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Right at the crown of the Gran Via. McDonalds across the street for good wifi. Nice late night café at the hotel. Walk out the door and turn left to Puerta del Sol and Plaza Mayor, Turn hard right and all downhill to Cibeles and the Prado. Go in the opposite direction and all down hill to Plaza de Espana.... More

Was this review helpful? Yes
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Brugg
Contributor
20 reviews 20 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 16, 2014

We recently spent seven nights at the Senator. The location could not be better: you are bang in the middle of things, on Gran Via and close to Puerta del Sol. Our superior room was spacious, and nice to look at. And thanks to double/triple doors there were absolutely no inside noises to be heard. And the excellent double glazing... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are very proud of the location of the hotel. As you said we are in the... More

Belfast, Northern Ireland, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2014 via mobile

Just returned from a four day stay at this Hotel, staff were excellent dealing with the checkin effortlessly. Room was well equipped with its own terrace overlooking Madrid. Location of the Hotel is very central and getting about Madrid is very easy on foot from the hotel. All in all I would recommend you book this Hotel when in Madrid.

Was this review helpful? Yes 3
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Thank you for remarking the location of the hotel, its facilities, the service provided by our staff,…... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2014

Located on Gran Via at the corner of Montero, this hotel is as centrally located as can be for the tourist. Virtually everything is in walking distance. The rooms are clean and comfortable. Water and Pepsi is provided for free. The rooms have a safe and iron and ironing board. Wifi is a bit slow, which is a big negative... More

Was this review helpful? Yes 2
P-Stor, Gerente at Senator Gran Via 21 Hotel, responded to this review

Dear Guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We are more than happy to see that nearly everything has fulfilled your expectations: the rooms, location,... More

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Additional Information about Senator Gran Via 21 Hotel

Also Known As:
Senator Gran Via Madrid
Senator Gran Via Hotel Madrid
Address: Gran Via 21, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Room Service Wheelchair access
Hotel Style:
#66 Luxury Hotel in Madrid
#68 Romantic Hotel in Madrid
#81 Business Hotel in Madrid
#97 Family Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Senator Gran Via 21 Hotel 4*
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