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All 458 Madrid hotels

Hotel Petit Palace Cliper Gran Via

3.0 of 5 Hotel   |   C/ Chinchilla, 6 | Esq. Gran Via 29, 28013 Madrid, Spain (Formerly Hotel High Tech Cliper) (Centro)
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47%
Ranked #353 of 458 hotels in Madrid
A recent review
4 of 5 stars Reviewed April 10, 2014
TaraMcK2013 Paris, France
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  • Reviews (205)
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205 people have reviewed this hotel

Traveler rating
    29
    60
    57
    32
    27
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48
44
6
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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English first
Paris, France
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2014

The location of the hotel (just off Calle Gran Vía) is amazing. You can walk to anywhere central very quickly and easily. The room was small but very clean, with nice hotel-branded toiletries, a mini-bar and room-service menu that made us feel like we were staying somewhere more expensive than 46 euros for a night! The hotel is great value... More

Was this review helpful? Yes 1
Gema d, Gerente at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest; We would like to thank you for taking the time to make a review about your great experience at Petit Palace Clíper. We are very glad to know that you enjoyed our good location and services. We hope to see you soon at the hotel. Best Regards Gemma de Tera Manager gemma.tera@petitpalace.com More

DC
Top Contributor
54 reviews 54 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed 3 nights in downtown Madrid at the Hotel Petit Palace Cliper Gran Via. It is about a 10 minute walk to the Puerte del Sol. It is on a street perpendicular to the Gran Via and was fairly quiet. The room is fairly modern and small and the bathroom had a shower, sink and toilet. Our nightly rate... More

Was this review helpful? Yes 2
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear guest: Thank you for your complimentary review. We are glad to hear you have enjoyed our rooms and services. I look forward to meeting you upon your return. Kindest regards. More

Oliveira de Frades, Portugal
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2013

I liked everything: the room was very good, the service very hepful and breakfast was what I expected. Its situation makes it easy for us to visit the whole Madrid, including the most famous museums. To go shopping, we couldn't have found nothing better. I am sorry I didn't visit the hotel swimming pool.

Was this review helpful? Yes 2
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. I am glad to read that you were happy with our rooms and our services. Hope to see you again very soon. Kind regards. More

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 6, 2013 via mobile

The picture shown in the Trip Advisor photo must be of a newly remodeled room, as our two rooms did NOT look like this! This is in a great location, but we had VERY loud disco music until after 1 am- essentially across the street and at our floor level- 4th. The A/C was as if it didn't exist! The... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear guest, Thank you very much for your feedback. We regret that certain details were not entirely of your liking. With this in mind we would like to inform you that we take note of each and every guest´s complaints always with the aim of improving. We apologize for any inconvenience that you might have experienced as a result. Ultimately,... More

London
1 review
1 of 5 stars Reviewed June 16, 2013

The only good thing about this hotel is its location, but there are plenty of other good hotels nearby so this would not be a reason for choosing it. On the website it looks fine, but first impression is very bad - all full of graffiti outside. Our ground floor room had loose floor boards, due to the fact that... More

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Lexington, Massachusetts
1 review
4 of 5 stars Reviewed June 11, 2013

Located in the middle of two prime metro stations Gran Via and Callao, in a side street from Gran Via (no noise), in-between Puerto del Sol and Gran Via, this particular hotel is a prize to Madrid visitors. Close to everything -- literally 5-10 min walk to several foreign banks, American fast-foods, restaurants showing Flamenco shows and numerous Spanish and... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest: Thank you very much for choosing Petit Palace Hotels and sending your feedback. We are pleased to know that we met your expectations and that you were especially satisfied with our location, facilities and breakfast service. We work to satisfy our guests and their opinions are what always guide us in doing so. We would be delighted to... More

France
Contributor
13 reviews 13 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2013

I was travelling with two friends and opted for a suite with a double bed and bunk beds in an open annex type area. All the beds are effectively in one room rather than having a doorway to the bunk beds, so no extra privacy. Wish we had gone for two normal rooms. Would be good for families who want... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest: Thank you for writing a feedback about your experience at the hotel. We are glad to hear that you like the room and their services. As you said this type of room are the favorites for families with children. We would like to welcome you back on your next visit to madrid. Kind regards, More

Punta Gorda Fl
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 6, 2013

I was in a maybe 2-star hotel in Barcelona when I traveled with my school group. After a 6 hour bus ride to Madrid we walk into a 5 star hotel. The only thing I dislike about the rooms are the bunk beds... I was on the top bunk and it was terribly uncomfortable, there wasn't adequate linens, and the... More

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear client: Thank you very much for you comment about our Hotel Petit Palace Cliper. We will bear in mind your comment about the rooms and we will do our best to improve in this issue. We have 24 hours front desk and our staff can provide you any extra pillow or linens. I hope next time you could communicate... More

Bangalore, India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 18, 2013

This hotel is at a very good location, very near to Gran via, Puerto del sol and Real Palace. Good food joints are near to this place but the only problem with this place is that Rooms are not very good, we can categorize them as Average one. Beds you can see that is in a state of being torn... More

Was this review helpful? Yes
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear guest, Thank you for you comments in TripAdvisor. I’m very sorry that our hotel not fulfilling your expectation 100%. Nevertheless, I’m grateful your comment again, because for us are very important tool to improve our services and facilities. Best regard, Maria Garcia Hernandez Hotel Manager More

Chicago, Illinois
Top Contributor
84 reviews 84 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed January 4, 2013 via mobile

Ok, so if you look at the pitit palace clipper gran via on their website, the place looks great... Could not be further from the truth. This place is ragged. Upon arriving, we were given a room on the third floor, but the elevator is so small, it only can carry 2-3 people at a time (there were at least... More

Was this review helpful? Yes 1
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear guest, Thank you for you comment, all of them helps us to improve our facilities and service. We are very disappointing because our hotel was not fulfilling your expectations, we work hard every day to try that our guest stays be pleasure, and we take note about your comments and we will work about them. Thank you Best regards... More

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Additional Information about Hotel Petit Palace Cliper Gran Via

Address: C/ Chinchilla, 6 | Esq. Gran Via 29, 28013 Madrid, Spain (Formerly Hotel High Tech Cliper)
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Petit Palace Cliper Gran Via 3*
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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
56

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