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Hotel Petit Palace Cliper Gran Via

3.0 of 5 C/ Chinchilla, 6 | Esq. Gran Via 29, 28013 Madrid, Spain (Formerly Hotel High Tech Cliper)
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Hotel Petit Palace Cliper Gran Via
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Hotel Petit Palace Cliper Gran Via
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197 reviews from our community

Traveler rating
    26
    54
    58
    33
    26
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55
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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    (50)
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    (53)
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Madrid, Spain
1 review
2 of 5 stars Reviewed 3 weeks ago

I lodge at the Petit Palace Hotel from Nov. 20 on to Nov 23 date of my check out. I paid a total of 319,00 Euros which is really too much for the room a got. Spiderwebs on the room ceiling, Shower cabin broken and patched up with tape, closet broken, foor condition terrible and more. I also had problems... More 

Was this review helpful? Yes
Gemma d, Director General at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Mr Andrea; First of all I would like to thank you for having chosen our hotel for your stay in Madrid, as well as for taking the time to write this review, as we truly value our customers opinión. After carefully reading your comments I am sorry to know we failed to meet the company quality standars. However I... More 

Tangier, Morocco
Top Contributor
50 reviews 50 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 12, 2014

This Hotel is located in the heart of Madrid just steeps from the Real Madrid official store, however the rooms are tiny but fine for 3 stars hotels the pillows are not comfortable at all for bath there was floods when showering equipment bathroom sure need renovation... the staff were helpful and ready to give advice, the breakfast generally is... More 

Was this review helpful? Yes
Trinidad L, Front Office Manager at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Methodman_081; thank you for the time you used to writte about your experience in our hotel. Thank you for your words about our staff. We really apreciate your comments and take note about your opinion about our facilities. We hope you can visit our hotel very soon and give us the oportunity to show you our changes. Trinidad L.... More 

San Jose, Costa Rica
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 20, 2014

This hotel is just in the middle of all the action, near the subway, near restaurants and stores and certainly within walking distance of all historical places of Madrid. Room and bathroom were small but clean. Service was good. Breakfast buffet included in the room rate was delicious! I certainly recommend this hotel if you are looking for a non... More 

Was this review helpful? Yes
Trinidad L, Director de Recepción at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Tigergm3; thnak you for the time you spent writting about your experience in our hotel. Most of our guest are very happy with our allocation and our cleaning I really apreciate your comments and hope to receive you very soon in the future. Best regards. More 

Paris, France
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2014

The location of the hotel (just off Calle Gran Vía) is amazing. You can walk to anywhere central very quickly and easily. The room was small but very clean, with nice hotel-branded toiletries, a mini-bar and room-service menu that made us feel like we were staying somewhere more expensive than 46 euros for a night! The hotel is great value... More 

Was this review helpful? Yes 1
Gema d, Gerente at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest; We would like to thank you for taking the time to make a review about your great experience at Petit Palace Clíper. We are very glad to know that you enjoyed our good location and services. We hope to see you soon at the hotel. Best Regards Gemma de Tera Manager gemma.tera@petitpalace.com More 

Fairfax, Virginia
Top Contributor
101 reviews 101 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 16, 2013

We stayed 3 nights in downtown Madrid at the Hotel Petit Palace Cliper Gran Via. It is about a 10 minute walk to the Puerte del Sol. It is on a street perpendicular to the Gran Via and was fairly quiet. The room is fairly modern and small and the bathroom had a shower, sink and toilet. Our nightly rate... More 

Was this review helpful? Yes 2
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear guest: Thank you for your complimentary review. We are glad to hear you have enjoyed our rooms and services. I look forward to meeting you upon your return. Kindest regards. More 

Oliveira de Frades, Portugal
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 14, 2013

I liked everything: the room was very good, the service very hepful and breakfast was what I expected. Its situation makes it easy for us to visit the whole Madrid, including the most famous museums. To go shopping, we couldn't have found nothing better. I am sorry I didn't visit the hotel swimming pool.

Was this review helpful? Yes 2
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. I am glad to read that you were happy with our rooms and our services. Hope to see you again very soon. Kind regards. More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 6, 2013 via mobile

The picture shown in the Trip Advisor photo must be of a newly remodeled room, as our two rooms did NOT look like this! This is in a great location, but we had VERY loud disco music until after 1 am- essentially across the street and at our floor level- 4th. The A/C was as if it didn't exist! The... More 

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Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear guest, Thank you very much for your feedback. We regret that certain details were not entirely of your liking. With this in mind we would like to inform you that we take note of each and every guest´s complaints always with the aim of improving. We apologize for any inconvenience that you might have experienced as a result. Ultimately,... More 

London
1 review
1 of 5 stars Reviewed June 16, 2013

The only good thing about this hotel is its location, but there are plenty of other good hotels nearby so this would not be a reason for choosing it. On the website it looks fine, but first impression is very bad - all full of graffiti outside. Our ground floor room had loose floor boards, due to the fact that... More 

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Lexington, Massachusetts
1 review
4 of 5 stars Reviewed June 11, 2013

Located in the middle of two prime metro stations Gran Via and Callao, in a side street from Gran Via (no noise), in-between Puerto del Sol and Gran Via, this particular hotel is a prize to Madrid visitors. Close to everything -- literally 5-10 min walk to several foreign banks, American fast-foods, restaurants showing Flamenco shows and numerous Spanish and... More 

Was this review helpful? Yes
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest: Thank you very much for choosing Petit Palace Hotels and sending your feedback. We are pleased to know that we met your expectations and that you were especially satisfied with our location, facilities and breakfast service. We work to satisfy our guests and their opinions are what always guide us in doing so. We would be delighted to... More 

France
Contributor
17 reviews 17 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 15, 2013

I was travelling with two friends and opted for a suite with a double bed and bunk beds in an open annex type area. All the beds are effectively in one room rather than having a doorway to the bunk beds, so no extra privacy. Wish we had gone for two normal rooms. Would be good for families who want... More 

Was this review helpful? Yes
Ruth M, Revenue Management at Hotel Petit Palace Cliper Gran Via, responded to this review

Dear Guest: Thank you for writing a feedback about your experience at the hotel. We are glad to hear that you like the room and their services. As you said this type of room are the favorites for families with children. We would like to welcome you back on your next visit to madrid. Kind regards, More 

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Additional Information about Hotel Petit Palace Cliper Gran Via

Address: C/ Chinchilla, 6 | Esq. Gran Via 29, 28013 Madrid, Spain (Formerly Hotel High Tech Cliper)
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Petit Palace Cliper Gran Via 3*
Number of rooms: 56
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