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All 458 Madrid hotels

Petit Palace Ducal Hotel

3.0 of 5 Hotel   |   C/ Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
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Petit Palace Ducal Hotel
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60%
Ranked #309 of 458 hotels in Madrid
A recent review
3 of 5 stars reviewed 3 weeks ago
Hadassi Tel Aviv, Israel
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235 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Tel Aviv, Israel
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed an overnight at this hotel in the center of town we were in between flights. The hotel is located very very good in the middle of things. everything is just in a walking distance. The room was OK, but not so well equipped (no safe, shower was for handicap and was not so nice and clean)

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petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Mr. Hadassi, Thank you for giving us your comments who give us the opportunity to improve our service. We are glad to be on the Heart of Madrid, next to the most important places. There is a safe box in every room and you can use it for free but it´s placed inside of the wardrobe, for a next... More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2014

First off, you can't beat the location. One minute from Gran Via metro station. Some folks prefer Plaza Major, but I feel Gran Via is more central to the rest of things. You can easily stroll from here to the Calle Infanta area for nightlife and food, or down to the Cibeles Building area for the museums. The Callao area... More

Was this review helpful? Yes 1
Carolina C, Gerente at Petit Palace Ducal Hotel, responded to this review

Dear Guest, We are pleased that you enjoyed your stay at the Hotel Petit Palace Ducal and highlight positively localization and our superior rooms. Your opinion helps us to improve our service, Petit Palace Ducal work every day for it. We are waiting to receive you soon in our hotel. Best regards. More

Perth, Australia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 18, 2014

Good location thats it! Air con didn't work. Wi fi kept dropping out or couldn't connect at times. Asked for room cleaning twice only to come back around 4/5pm to find nothing done. Then they turn up while the family is getting some rest asking if we wanted cleaning. Had to refuse. They should now better and they knew at... More

Was this review helpful? Yes 1
Carolina C, Manager at Petit Palace Ducal Hotel, responded to this review

Thank you so much for expressing your opinion. In Petit Palace Ducal we are concerned and very interested about our client’s observations Of course; it is never pleasant to hear that we have disappointed one of our guests. Be assured that your comments and feedback are certainly being taken into consideration and acted upon in order for us to improve... More

Minneapolis
Top Contributor
67 reviews 67 reviews
34 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed April 11, 2014

My wife and I and two teenaged children stayed at the Petit Palace Ducal. It is a centrally located hotel on Hortaleza just north of Gran Via in central Madrid. We were there during the last weekend of March 2014. Our room had a king bed and an industrial looking built in set of bunk beds sticking into a narrow... More

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Carolina C, Manager at Petit Palace Ducal Hotel, responded to this review
Google Translation

Estimado Cletuy , Muchas gracias por el tiempo que ha invertido en compartir su valoración del hotel. Tal y como... More

Wollongong, Australia
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 9, 2014

This hotel was located just a short walk across the road from Gran Via station which made it easy to access from the airport via the Metro (once you contend with the crowds, it is very busy!). This was my partner and I's first visit to Madrid so most of what we came to see was centrally located and this... More

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petitpalaceducal, Revenue Management at Petit Palace Ducal Hotel, responded to this review

Dear Guest: Thank you for your comments. We are happy to know that we met your expectations. Without doubt, our guest’s satisfaction is our objective. We bear in mind your comment about the air conditioning and we will do our best to improve in this issue. We do have air conditioning in all the rooms, maybe it weren´t worked properly... More

London
Top Contributor
108 reviews 108 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 26, 2013

It was clean and comfortable and for the most part nicely decorated but the photos on their site give it a feel of modernity that it doesn't achieve in real life. Still, its got a bit of character, and is within walking distance for shops etc during the day and close to the action at night. A little noisy on... More

Was this review helpful? Yes 1
Laura C, Gerente at Petit Palace Ducal Hotel, responded to this review

Thank you for your very complimentary review of High Tech Hotels. We are glad to hear you have enjoyed our rooms and services. I look forward to meeting you upon your return. Kindest regards. More

Contributor
15 reviews 15 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 25, 2013

Currently staying at this hotel. So far not impressed at all. The photos on the web site are a bit deceptive regarding size and the room smells badly of cigarette smoke. On the plus side, it nicely linkages and the beds are comfortable. Hopefully the smell will go away or may have to consider moving

Was this review helpful? Yes 2
Tbilisi, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 2, 2013

Located almost on Gran Via this hotel is an old building renovated to modern needs. Rooms are clean but very thin walls, you hear every whisper of the neighbor and all snoring at night. Anyhow the staff is friendly and assists for sightseeing as well as airport shuttle service and so on. Nice breakfast (included) in the mornings. Better get... More

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petitpalaceducal, Revenue Management at Petit Palace Ducal Hotel, responded to this review

Dear guest, We are pleased to know that we meet your expectations and that you were especially satisfied with our location, facilities and breakfast service. We will pass along your congratulations to the entire hotel staff. We do apologize for the inconveniences caused by the noise. We work to satisfy our guests and their opinions are what always guide us... More

Portsmouth, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 25, 2013

I stayed here Friday 20th September for 3 nights with my husband, sister & brother in law for his 60th celebration. The hotel is perfect for a city break. It is situated in the heart of Old Historic Madrid. You are in walking distance of the numerous, good quality bars, restaurants & shops. The hotel is small but compact. The... More

Was this review helpful? Yes 1
petitpalaceducal, Revenue Management at Petit Palace Ducal Hotel, responded to this review

Dear client: Thank you very much for you comment about our Hotel Petit Palace Ducal We will bear in mind your comment about the hot drinks and we will do our best to improve in this issue. Your comment helps us to improve every day. We would love to see you again soon at any of our hotels. Ultimately, we... More

Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 23, 2013 via mobile

The location of this hotel is great but the walls are paper thin. So if you plan on going out in chueca it's great, but if you want to sleep don't stay here. The front desk staff are nothing to brag about either.

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petitpalaceducal, Revenue Management at Petit Palace Ducal Hotel, responded to this review

Dear Client: We would like to thank you for taking the time to send us your comment about your experience in our hotel. It helps us to improve. We do apologize for the inconveniences caused by the noise, you have to understand that the hotel is situated in the city center and is always crowed. Best Regards, More

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Additional Information about Petit Palace Ducal Hotel

Address: C/ Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Ducal Hotel 3*
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Also Known As:
Petit Palace Ducal Madrid
Hotel Petit Palace Ducal

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
3* Hotel Petit Palace Ducal enjoys a wonderful location in Chueca, the heart of Historic Madrid. Guests of Hotel Petite Palace Ducal will find excellent shopping opportunities, fine dining experiences, theatres, cinemas, art galleries, museums and tourist attractions including Prado Museum, Plaza de Cibeles and the Thyssen Museum all within easy reach either on foot, by tram, bus or metro. Offering great value for money, services, facilities, amenities with contemporary comfortable high tech guestrooms the 3* Hotel Petite Palace Ducal makes the ideal choice of hotel for your next stay in Madrid. For a good deal and a memorable visit book the lovely 3* Hotel Petit Palace Ducal today.The 3* Hotel Petit Palace Ducal features contemporary guestrooms fully equipped with everything required for a wonderful stay in Madrid with bathroom featuring hydromassage shower, PC, exercise bike, valet press, complimentary internet WIFI free, air conditioning, heating, seating, writing desk/dressing table, in room safe, satellite tv, direct dial telephone. Extra bedding, linen, towels, infant cots and ironing facilities are available on request. All guestrooms enjoy views of surrounding areas.24hr reception, currency exchange services, housekeeping, maid services, safety deposit box (reception), newspapers, smoking rooms, air conditioning, heating, disabled access/facilities, family rooms, tourist information services, conference/meeting rooms with media technology, parking nearby, complimentary business centre services in public areas, complimentary WIFI internet access, business services including wake up call, postal, fax, copying and printing, group bookings welcome. Some services will incur local charges. ... more   less 
Number of rooms
58

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