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Petit Palace Ducal Hotel

3.0 of 5 C/ Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
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Petit Palace Ducal Hotel
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Petit Palace Ducal Hotel
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2015

We loved the spacious family room with its comfortable bunk beds. Its location is also very convenient and within walking distance to most places. The only disadvantage is that the hotel is along a busy street and quite noisy over the weekend.

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Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear guest, thank you very much for the nice review of our hotel. we hope you come back in a near future. best regards, Susana Romero Front Desk Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

Good situation , helpfull staff , clean room, the best adress to visit madrid , and the breakfast was excellent . To reach the hotel from the aeroport it is very easy , thé shuttle stops at plaza cibeles and it's about 10 min by walk .

Was this review helpful? Yes 1
Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Guest, thank you for your comments. we hope to see you very soon again, best regards, Susana Romero Front Desk Manager More 

Abu Dhabi
Top Contributor
76 reviews 76 reviews
57 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 11, 2015

Modern, spacious, well equipped rooms.. Friendly helpful staff. Great location.. What else a guest ask for? I was worried that I made a wrong choice for my first visit to Madrid.. But it was a great choice.. In the middle of the buzz.. In the middle of shopping... In the middle of everything.. I certainly will stay there again.

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Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Fayrouz, we are glad to read your review. We hope you enjoyed your stay in our beautiful city and we hope to see you again very soon, best regards, Susana Romero Front Desk Manager More 

Helsinki, Finland
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014

We arrived quite late and were given a shabby room on the first floor. It had a glass cubicle bath room in the middle of it, the french balcony, which was 5 meters above a very busy and noisy street, had a broken door handle and we had twin beds with uncomfortable pillows instead of the double bed we had... More 

Was this review helpful? Yes 1
petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear sirs, This is Susana, the lady who changedYour room. I am glad to read that you finally had a nice stay. I am Sorry for the wrong information viven by my staff. We hope to see you soon in our hotel, Regards, Susana Romero Front desk manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 4, 2014 via mobile

I was surprised with the price I got for this hotel, as it is in a really nice location and was really cheap, and I was expecting to find any issue but not. Everything was great. The only thing is that at night hortaleza street is noisy so it is recommended to have hear plugs for the noise.

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Carolina C, Manager at Petit Palace Ducal Hotel, responded to this review

Dear Javier, first of all, many thanks for leaving your comments. We are very glad to know that you enjoyed your stay. We usually have special offers and we try to have competitive rates. We are located in the heart of the city, near of main landmarks, restaurants, shops... We are located in one of the most crowded street in... More 

Lisbon, Portugal
Contributor
16 reviews 16 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2014

O hotel esta situado numa localização perfeita mas acho que o design interior do hotel não seja o apropriado mas de resto acho que o hotel seja bom. The hotel is in a very good location but I think that the inside design isn´t apropriate.Even tho it´s a good hotel.

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petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Maria, Thank you very much for the good review of our hotel. We are renewing our facilities continously. So, probably, next time you come to the hotel you will see another decoration nicer for you. We are looking forward to see you in our hotel. best regards, Susana Romero Front Desk Manager More 

Bloomington
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 12, 2014

The location of the hotel is perfect for the Porta Del Sol and the Plaza Mayor, with easy walking down the Gran Via to the Prado or Retiro Park. The room while not large is fine though the shower was a bit of a mystery with many jets and a door that allowed some leaking onto the floor. Still you... More 

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petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Guest, Thank you very much for taking some of your time writing the review of our hotel. We want to congratulate you because you did it perfect! You made a perfect review of our location and about our services. We use to have great reviews about our staff and about the breakfast. Once again, thank you very much. We... More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 30, 2014

This is a hotel which benefits greatly from its location - it's less than 5 minutes from the Gran Via metro station, which means you can get from the airport to the hotel in under an hour, and from the Atocha station in under 20 minutes. (Sidebar: Madrid's metro stations are clean and the lines run reasonably regularly but not... More 

Was this review helpful? Yes 2
petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Sus67, Thank you for giving us your comments who give us the opportunity to improve our services. We are glad that you enjoyed your stay and we are happy to know that we have reached your expectations. We are glad to know that you liked our breakfast service, we try to have quality products only and a good variety... More 

Lisbon
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 25, 2014

Another small hotel of The Petit Palace chain. The location is great near Gran Via and Chueca. Hotel staff was very helpful. The room was great with 2 big mirrors. The air condition worked just fine. The bathroom could be larger, especially the shower, but it works fine if you haven’t a big body. Breakfast is nice. Nice value for... More 

Was this review helpful? Yes
petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Malisbon, Thank you for giving us your comments and for give us the opportunity to improve our service. We are glad to know that you enjoyed your stay and that we have reached your expectations, your satisfaction it´s our priority and our team works hard every day to provide you the best service. We hope to see you again... More 

2 reviews
5 of 5 stars Reviewed August 22, 2014

I didn't have any problems with this hotel. The hotel is clean - the room isn't spacious, but isn't cramped either - bright, and modern. The building itself is very pretty and the rooms have excelllent views. Gran Via is a bit noisy in the evenings, but the noise is only bothersome if you leave the doors to the balcony... More 

Was this review helpful? Yes
petitpalaceducal, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Atjean, Thank you for giving us your comments who give us the opportunity to improve our service. We are glad that you enjoyed your stay and that we have reached your expectations, our team works hard every day to provide you the best service. We hope to see you again if you come back to our city in near... More 

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Additional Information about Petit Palace Ducal Hotel

Address: C/ Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Chueca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Petit Palace Ducal Hotel 3*
Number of rooms: 58
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Also Known As:
Petit Palace Ducal Madrid
Hotel Petit Palace Ducal

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Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
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