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Petit Palace Ducal Hotel

C/ Hortaleza 3 | (Esquina C/ Gran Via 26) Chueca, 28004 Madrid, Spain
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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bruselas
Contributor
15 reviews 15 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice family-friendly hotel. Well located in Gran Via but in a quiet bystreet. Family room had a double bedrom plus a bunk bed. Comfortable mattress. Not big but enough space for a couple of days/short stay. Bathroom with shower: correct and clean. Airco worked well. Room drawbacks: since cheap furniture it is quite worn out; the squeaky wood floor may... More 

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Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is in a terrific location on a small side street, just steps from the Gran Via. Very charming and comfortable. I am planning to return to wonderful Madrid and will most definitely stay in this hotel again. (it has a cool old fashioned style elevator.)

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Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear PHilly. Thank you for the great review of our hotel. Regarding the elevator, we can not modify anything because is historic and it is protected. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susana Romero Front Desk Manager More 

athens
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed May 26, 2015

OK so lets start on a positive... The staff are excellent. Very friendly and efficient both in email communication pre-arrival and onsite. They speak excellent English. Location in terms of being near things you can only say excellent. We didn't experience any issues with the lift at all, even though some previous posts say it causes problems if someone doesn't... More 

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Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Sir, This is Susana, the Front Desk Manager. You spoke with me and with Carolina, the General Manager. First of all thank you very much for the long and extended comment about our Hotel. You are right about our staff, definetly this is our best value for sure added to our great location. About the noise, you are right,... More 

Travelers are raving about these Madrid hotels

Padua, Italy
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2015

Few words for this review. One of the best value for money hotel I have ever experienced in Spain. I don't know if the offer I found on a travel site was extremely favourable (vs. standard prices), but certainly I got an excellent quality for a renewed hotal in a favourable position in downtown. Only area of improvement is perahps... More 

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Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear Luca, thank you for the review of our hotel. We use to have several promotions online. We hope to see you again, best regards, Susana Romero Front Desk Manager More 

Solroed Strand, Denmark
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 25, 2015

Booked this hotel through a travel agent. Reason to central placement by Gran Via and metro station. Breakfast buffet good. However miss good black coffee and not expresso. Nice and clean. Friendly and helpfull staff

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 4, 2015

Hotel was in a great location, as it's close to Gran Via, Puerta del Sol, and Chueca is a fun area as well. We were not impressed with the quality of the room, and the bed was extremely uncomfortable. This wasn't a huge issue for us as we were out enjoying the city most of the time; however, out of... More 

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Montreal, Quebec, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 25, 2015

Great hotel. Great location. We were received amidst the riots, and it did not even phase them. Superbe elevator, 007 style. Quiet. Rooms have balconies with views. Superbe restaurants are 2 min walk away. simple room. clean. good shower. hot water no problem. Can't beat the 80$ CAD price we paid for the night. :)

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Susana R, Director de Recepción at Petit Palace Ducal Hotel, responded to this review

Dear Ulric, Thank you for the great review of our hotel! The elevator is part of the historic building, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Susana Romero Front Desk Manager More 

Brussels, Belgium
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 24, 2015

I've stayed 3 nights in this hotel. The room was really comfy even though there were part of the deco that were really cheap. Nevertheless, the room was clean and the staff was more than welcoming and kind. Available whenever you need any info, always smiling and polite, which is more than an asset. Localisation is ideal especially if you're... More 

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Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear guest, thank you for the great review of our hotel. We are glad that you enjoyed the city and the stay. We hope to see you soon, thank you, best regards, Susana Romero. More 

PR
Contributor
19 reviews 19 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 3, 2015

The Petit Palace Ducal Chueca Hotel is located close to Gran Vía. The rooms are very well decorated, kind of small but the important thing here is location. Close to excellent bars and restaurants. The staff is very friendly and the free Wi-Fi is good. The offer I had doesn’t include breakfast so I don’t know about it.

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Carolina C, General Manager at Petit Palace Ducal Hotel, responded to this review
Google Translation

Estimado Cliente, Muchas gracias por compartir sus comentarios con nosotros. Nos alegra que haya tenido una buena experiencia con nosotros... More 

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 18, 2015

We loved the spacious family room with its comfortable bunk beds. Its location is also very convenient and within walking distance to most places. The only disadvantage is that the hotel is along a busy street and quite noisy over the weekend.

Was this review helpful? Yes
Susana R, Front Office Manager at Petit Palace Ducal Hotel, responded to this review

Dear guest, thank you very much for the nice review of our hotel. we hope you come back in a near future. best regards, Susana Romero Front Desk Manager More 

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Staying in Chueca

Neighborhood Profile
Chueca
Chueca is the hip, gay neighborhood of Madrid where many of the streets are narrow and intimate, but where the hustle and bustle and the eclectic storefronts and people give it a distinctly urban feel. The main thoroughfare is Calle Hortaleza and the main square is Plaza Chueca, completely filled with terraza tables serving copas (mixed drinks) during summer. A mixture of trendy and grungy, some of the adult businesses here are explicitly racy in their signage. From the rainbow flags to the signs above the entrances of its many funky bars, to the date spot restaurants, Chueca is a vibrant and colorful place. It's always interesting to explore the different corners of Chueca by day, and by night, the area becomes a major nightlife destination when the clubs open their doors.
Explore this neighborhood
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