We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 458 Madrid hotels

Catalonia Puerta del Sol

4.0 of 5 Hotel   |   Atocha 23, 28012 Madrid, Spain (Centro)
Hotel amenities
Save Saved
You added Catalonia Puerta del Sol to your Saves list
Catalonia Puerta del Sol
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
87%
Ranked #29 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
jmvasile Nepean
  • Overview
  • Reviews (276)
  • Photos (106)
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
Write a Review

276 people have reviewed this hotel

Traveler rating
    137
    104
    21
    10
    4
See reviews for
44
106
12
28
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nepean
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Pleasant check in and in a good location 5 minutes from Plaza Mayor. Having said that, the room is not in great shape, the plasticky sort of wood decor in the rooms is chipped, the bath and shower are outdated, the grout in the bathroom is cracked,broken and discoloured as are the tiles, the lighting is poor and basically everything... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Jmvasile, Thank you very much for your feedback. I agree that some rooms need to be renewed and we are already working on it for a few months, all the decoration fabric room has been renewed for a much more modern and continue with new beds, shower screens in the bathrooms etc. I hope to check back often because... More

Bloomington, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel was on a main Madrid street (Atocha), near a Metro station, near a plaza, with taxis readily available if needed. Walking was a main form of travel in this city. Front desk staff very pleasant/conversant/efficient. Did have some difficulty with map/directions and an unexpected restaurant closure (one day). Very impressed with the train (Renfe) system. And the museums, and... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Helen, Thank you very much for your comments. Customers service is our most important comitment and is great to know it was good for you. Hope you come back soon. Best regards, César RIonda More

Zonhoven
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On 14 June we stayed for 2 nights at this hotel. The location is excellent. You can do a lot of things on foot: Puerta del sol, Plaza Mayor, Plaza Santa Ana( with lots of good tapas bars). You get a very warm welcome.when entering the hotel. We were offered a glass of cava Staff at the front desk are... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Erika, Thank you very much for taking your time and share your experience at the hotel. We are very happy to know you have had a great stay with us. I really hope you can visit us again, I am pretty sure we keep improving. Best regards and thank you one more time. César Rionda More

Evergem, Belgium
Top Contributor
200 reviews 200 reviews
26 hotel reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed June 17, 2014

I stayed here for 3 nights, was my first time in Madrid. The hotel is good and situated very close to center of the old town. Everything is very close and can be done by foot. There is also the famous hop on, hop of bus that stops few Streets away. The people at the front desk are very friendly... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Mr. Hugo Colle, It´s an honour and so motivate for us to see an opinión as yours. Thank you very much for all your comments, I will let know to all the staff and specially to Aida. Customers service is our most important comitment and read this opnions keep us improving on it. Thank you very much and hope... More

Terrace Park, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 16, 2014

We needed a room near the Atocha Railroad Station for one night and this hotel was perfect. Easy to find and a very short ride on the metro to and from the railroad station. Service was excellent and very friendly. The room was quite large and 5 star quality. The bathroom was particularly nice.

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear DavidTP2011, Thank you very nice for you comments and share them on Trip Advisor. I´m happy you had a good stay with us and hope you come back. Best regards, César RIonda More

Nuuk, Greenland
Contributor
20 reviews 20 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed two nights here. Loved it for the location, the charming feel to it with the mix of it's 19th century and modern construction. The service is good as in I didn't have complaints about much except the air conditioning for the entire hotel seemed to be problematic on the first night. Seeing I wasn't convinced when I complained... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Pan-Kan, Thank you for your comments. A/A conditoning sistem is working now perfectly sorry if in your time was not as good as you espected. Good to know that in your second night you could sleep well. Hope you can visit us in the future because we are renovating our rooms , the hotel entrance and elevators. Best regards,... More

Stockport, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stopped here for 2 nights, we had originally booked another hotel in the same chain but received an email a couple of days before our stay to say due to technical issues we were being moved to another hotel on the same road. The reception area is a bit like a small internal courtyard, quite nice. Check in was... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Lindsey 69_10, First of all I want to thank you for taking your time and let us know about your stay. I am really sorry that you did not have a wonderful stay. The good news is that actually we are changing all the decoration in all romos, so in a short time of period all romos will be... More

Brentford, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

What a fantastic find, stayed here through work in May 14. good size rooms, large bed, pleasant public areas, and a lovely buffet breakfast, brilliant location for getting around the centre of Madrid.

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear David A, Thank you very much for your comments. I am really happy you had a great stay with us and you enjoy our new buffet. Hope you coming back son. Best regards, César Rionda More

Colchester, Essex
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed May 27, 2014

Our second visit to the Catalonia Puerta del Sol and we enjoyed it just as much as the first. We were a little worried that noise from the supporters of Real and Atletico outside on Champions' League Final night would disturb our sleep, but the fact that the hotel is built inside the thick walls of an old building made... More

Was this review helpful? Yes
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Chief Weasel, It is such an honour for us that a regular guest as you come back to the hotel. I really apreciate your comments about the breakfast we have done many changes on it and we are still imporving it. Same thing with romos, decoration of the romos is in proces and all romos are renovating. Also we... More

Orlando, Florida
Top Contributor
74 reviews 74 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 12, 2014

Great location, within walking distance to several train stations and close to numerous restaurants and bars. Found the staff to be courteous and helpful. We weren't blown away the room but not unhappy with it either. There was ample closet space and the bathroom was spacious with decent water pressure and temperature. Our a/c worked just fine and the windows... More

Was this review helpful? Yes 1
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear ShazDenis, Thank you very much for comments. I take note about your comments to keep improving and become a better hotel, thank you. Rooms facing the Street have doublé window so there are not noisy. Best regards, César Rionda More

Owners: What's your side of the story?
If you own or manage Catalonia Puerta del Sol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Catalonia Puerta del Sol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Catalonia Puerta del Sol

Address: Atocha 23, 28012 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:4 star — Catalonia Puerta del Sol 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Tingo, Priceline, HotelsClick, EasyToBook, Despegar.com, BookingOdigeoWL and Agoda so you can book your Catalonia Puerta del Sol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Catalonia Puerta Del Sol Hotel Madrid
Catalonia Moratin Hotel Madrid
Catalonia Moratin Madrid

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (88)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (20)
Viewed
Family/play areas (2)
Viewed
View from room (4)
Viewed
Bathroom (8)
Viewed
Dining (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (3)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#19 Luxury Hotel in Madrid #30 Business Hotel in Madrid #34 Romantic Hotel in Madrid #38 Family Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Catalonia Moratin hotel, which opened its doors in August 2002, is conveniently situated near the famous Golden Triangle (the Prado Museum, the Thyssen Bornemisza Museum and the Reina Sofia Museum), adjacent to the historic nucleus of the city which includes the Puerta del Sol and the Plaza Mayor. It is only a few metres away from the Plaza Santa Ana, known to be one of the best places for tapas nationwide, and close to the most popular theatres in town. ... more   less 
Number of rooms
63

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer