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All 457 Madrid hotels

Catalonia Puerta del Sol

4.0 of 5 Hotel   |   Atocha 23, 28012 Madrid, Spain (Centro)
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Catalonia Puerta del Sol
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Ranked #24 of 457 Hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
ManilaGingersnap Manila
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308 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manila
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here on the last leg of our Spain trip. We were a group of 16 people and because this is a small hotel you can imagine how crowded check in could be. It went smoothly however and the front desk people were the most accommodating I have encountered in all of Spain. It turned out to be a... More 

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france
Contributor
13 reviews 13 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Centrally located and comfortable but not quite as good as the Catalonia Plaza Mayor down the same street. I liked the old world grand entrance, staircase and lobby area, but I found the double room a little small, even though it did have the advantage of the a balcony overlooking Atocha. Comfortable bed and good sound insulation from the street... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Rooms and location are great. Close to everywhere, just in walking distance, especially night activities and restaurants. The reception is so friendly and helpful. Their recommendations for dinner was so nice and delicious.

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Fugural Thank you very much for your comments. I let know my workteam about your comments. Customers service is our most comitment. Best regards, César RIonda More 

Ramat Gan, Israel
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my wife stayed at the Catalonia Puerta del Sol hotel in Madrid during long weekend (3 days) in Madrid. We found a great located hotel (just in the center), 5 min from Puerta del sol, 5 min. from Plaza Mayor. The hotel is well kept, big and well-designed rooms and friendly stuff. We really enjoyed our stay very... More 

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Yohaie, Thank you for let us know your feed back. I really apreciate. It so disapoint for us to know nobody took care about your maintenance problema, i am really sorry for that. Because of that I already make an action plan to be sure we wont have this problems anymore. Hope you visit us again and thank you... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2014 via mobile

Staff helpful. Great location for exploring the sites, a little retail therapy and restaurants for dinner. Rooms comfortable and and quiet for city centre. Breakfast fine. Quaint atrium area for drinks and light refreshment.

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Goldilocks21, Thank you very much for share your experience with all tripadvisor members. It is very motivating for us to know you had a good stayed. Hope you visit us son. Best regards, César Rionda More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2014

Stayed three nights at this brilliantly located hotel on Calle Atocha (23), just minutes away from Plaza Mayor and Puerta Del Sol. Well priced for major city accommodation compared to many other establishments, with good sized/comfortable rooms all very cleanly presented. Polite/helpful staff and excellent wi-fi connectivity throughout the hotel. La Rollerie cafe right across the road provides for an... More 

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear AlanRig58, Thank you so much for let us know your feed back. It is such a great new and so motivate for us, to know that you will recommend us to your friends and to know you will come back. Hope to see you son and thank you one more time. Regards, César RIonda More 

2 reviews
3 of 5 stars Reviewed November 16, 2014

+ Location + spacious and nice superior room (std too small) + cleanliness +- breakfast was rather manysided, but always same - pillows were too large - air condition did not work and room was too warm - They asked money allthouht our holiday (6 days) was unfinished. Our operator (Booking com) did not tel that. Not even hotel reception... More 

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review
Google Translation

Уважаемый Traveler_280348, Спасибо вам большое за их обширными комментариями об отеле. Это жизненно важно для нас знать корма клиентов обратно.... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 2, 2014

My husband and I spent a week here visiting the palaces and museums in Madrid. The hotel was was in a great location for seeing the places of interest in the area. We were on the fourth floor which was nice a quiet. The room was spacious and very clean. Lovely bathroom with good quality white fluffy towels. Staff at... More 

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear SusanDCP, It is such an honour and so motivated for us to know your feed back. Thank you so much for your comments and hope to see you back. Best regards César RIonda More 

Taunton, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

We stayed here a couple of weeks ago whilst touring round Spain and Portugal and we were amazed at the central location and how easy it was to get find and parking was just at the end of the street (100 yards away). Staff were helpful with maps, pet friendly (springer spaniel) restaurant recommendations and general advice. The barman mixes... More 

Was this review helpful? Yes 1
Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Graham G, Thank you very much for your comments, it is a pleasure for us received a comment from you. Hope to see you soon back. Best regards, César RIonda More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2014

Everything was perfect during our stay! We had a room on the fourth floor, very clean, organized and a great value for the price paid. Staff deserves a 5 stars rating as they never lost their smile while talking to you. And I'm quite one of the "ask-it-all" traveller! The worst of it, and I'm sure they are not able... More 

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Moratindireccion, Director General at Catalonia Puerta del Sol, responded to this review

Dear Travellerindeed72, Thank you very much for taking yopur time and let us know your feed back, I am very happy to know that customers service was good for you. About the local next door, unfortunatly is not part of the hotel but we are trying to make it make it better at least to have a better look. Hope... More 

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Additional Information about Catalonia Puerta del Sol

Address: Atocha 23, 28012 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Cortes / Plaza Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Catalonia Puerta del Sol 4*
Number of rooms: 63
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Also Known As:
Catalonia Puerta Del Sol Hotel Madrid
Catalonia Moratin Hotel Madrid
Catalonia Moratin Madrid
Hotel Style:
#17 Luxury Hotel in Madrid
#35 Romantic Hotel in Madrid
#40 Family Hotel in Madrid
#46 Business Hotel in Madrid

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