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All 458 Madrid hotels

Hotel Regina

4.0 of 5 Hotel   |   19 Alcala Street, 28014 Madrid, Spain (Centro)
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88%
Ranked #41 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
cmcaudillo Houston, Texas
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  • Room tips (271)
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2,176 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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English first
Houston, Texas
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Arrived to the hotel in the morning after a long flight from the U.S. Hotel staff was very friendly and let us leave our bags until our room was ready as well as directing us to local fares and a parade that would be occurring within the hour. The location of this hotel is very central and is within walking... More

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York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here with a friend for a weekend away. The hotel is in a great, but not noisy location in the centre. There is a metro station diagonally across to the right of the hotel (stop is called Vodafone Sol, albeit that at the airport it might be referred to as Puerta del Sol). We stayed in room 244 which... More

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Hong Kong, China
Top Contributor
95 reviews 95 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very well located at the city centre close to the major sights, shopping malls and dining outlets. It is easily accessible from the airport by the Yellow Airport Bus which takes you to a stop within 10 minutes' walk from the hotel. A metro station is also right at the front of the hotel. The hotel has... More

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Los Angeles, California
2 reviews
3 of 5 stars Reviewed 1 week ago

First off ,the photos and reviews are a bit misleading. The very first photo is not of the hotel but a building across the street. It seems that the hotel has renovated some rooms but not all. We were expecting the ones in the photos and did not get anything like that. Our rooms were old, a bit dingy and... More

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Montreal
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Pros: - excellent hotel for the price we paid - clean spacious rooms - clean spacious bathroom - perfect location, can't get better Cons: -There is room for customer service improvement at the front desk

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Maryland
Top Contributor
53 reviews 53 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here two nights, at the beginning and end of our trip. Both stays were very enjoyable - the front desk staff was helpful and professional (Laura especially went out of her way to help us). Breakfast buffet was generous and had plenty of options, both rooms were pretty large for a major European city and the location was... More

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Los Angeles, California
2 reviews
2 of 5 stars Reviewed 1 week ago

We decided to book a room with Hotel Regina because of the wonderful reviews. However, our experience was far from ideal. After making an almost 17 hour transatlantic flight, we were told that our room wasn't yet available. We had to wait almost 4 hours to finally get into our room. The receptionist didn't care that we were exhausted. The... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First we thank you for your time. I am very sorry for the inconvenience. We note your comments as our aim is to improve and ensure that our customers have a pleasant stay. We hope to welcome you again on your next visit to Madrid and check to see that we have improved Sincerely Carlos López Director More

West Yorkshire
Top Contributor
100 reviews 100 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed 3 nights here after a week in Lisbon and after being a little away from things in Portugal, being central to so much was refreshing. Very nice hotel, fabulous location for Gran Via, Puerto De Sol, El Retiro, etc. Very nice, very clean room, polite and courteous staff. Free wifi too. Can't comment on breakfast as we didn't partake... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Director More

Halifax, United Kingdom
Top Contributor
104 reviews 104 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly this hotel us fabulously located that I cannot fault. However it's a hotel of two halves for sure. We were on the 4th floor on the fourth floor half the rooms have been renovated noticeable from there lively black doors and illuminated numbers and half haven't, wooden doors. We were in an un renovated room, to be honest the... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We are glad that the location of the hotel were to your liking. We are working to improve and ensure that our customers have a pleasant stay and excellent service. We hope welcome you again in your next visit to Madrid. Sincerely Carlos López Director More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is 3 minutes walking distance from Puerta Del Sol. From there it takes about €2.55 and less than 1 hour to take the trains (C3 & T4) to reach Madrid's airport. The hotel is also within walking distance to major attractions and museums in Madrid. Clean room, friendly staff and service. The only downside is that wifi is... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the clean as well as the staff and location of the hotel. we thank you very much for your feedback. cordially yours, Carlos López Director More

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Hotel Summarization (Beta)

What travelers say

  • Very good(49)
  • Metro station(40)
  • Great location(26)
  • Superior room(15)
  • Friendly and helpful(6)
  • Would DEFINITELY recommend(6)
  • Front desk staff(5)
  • Plaza mayor(5)
  • Puerto del sol(5)
  • Easy walking distance(4)

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Regina 4*
Reservation Options:
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Also Known As:
Hotel Regina Madrid

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#27 Romantic Hotel in Madrid #28 Family Hotel in Madrid #29 Luxury Hotel in Madrid #72 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 
Number of rooms
180

Questions & Answers

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2 questions

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