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Hotel Regina

#87 of 452 Hotels in Madrid
Certificate of Excellence
Hotel website
19 Alcala Street, 28014 Madrid, Spain
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€64 (EUR)
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Hotel Regina
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2,638 Reviews from our TripAdvisor Community

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Traveler rating
    1,206
    1,067
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    43
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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  • All months
    (2638)
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    (602)
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Edinburgh, United Kingdom
Level Contributor
142 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I was really looking forward to coming here, having seen so many positive reviews. Unfortunately my experience was not so positive, particularly because I was woken several times throughout the night because of a number of factors including A/C, water pipes and the lack of sound proofing between each bedroom and between my bedroom and the hallway/internal courtyard which our... More 

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear Customer. We are glad that the location and cleanliness of the hotel have been to your liking. Sorry for the inconvenience, of course we take note of your recommendations for improvement. Thank you for your time Kind regards Carlos López Director More 

Kingston-upon-Hull, United Kingdom
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The hotel is well presented and excellently located for the centre of Madrid. If these are your only priorities then consider this hotel. Our issue was the noise from staff, in the main the cleaners. They shouted to each other down echoy corridors from the early hours of the morning. They banged and crashed about with little consideration for guest... More 

Was this review helpful? Yes 1
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client We are pleased that the hotel's location was to your liking. Sorry for the inconvenience, of course we take note of your recommendations for improvement. We hope welcome you again in your next visit to Madrid. Sincerely Carlos López Director More 

Bielefeld, Germany
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Hotel Regina has a great location near Puerta del Sol - that means there are many restaurants, shops and museums to discover. All in all our room was very nice, it was clean and tidy with modern furniture and facilities. The only downside was that the room was not soundproof, so that we had to hear other guests in the... More 

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the room as well as the cleanliness and location of the hotel. Sorry for the inconveniences about the noise. We thank you very much for your feedback. Cordially yours Carlos López Director More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

best part of the hotel was the location .the staff was so helpful and friendly with a smile on face every time.styed there for 3 days its was an amazing experience will come back for sure .breakfast was good .hotel is very close to plaza del sol.

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the staff and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time. Kind regards Carlos López Director More 

Community of Madrid, Spain
Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Very good hotel but some rooms do not have working air conditioning. The rooms are extremely clean and well taken care of by the staff. The hotel staff was friendly and helpful and I would definitely return to this hotel. This hotel also has a great location very close to puerta del sol y gran via.

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again, Kind regards Carlos López... More 

Istanbul, Turkey
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I managed to find really good rate from a website and decided to try Regina for my last trip to Madrid. Before this, I'd book a hotel from Gran Via, which is lively center of the city. It turned out Regina's location was even better! We walked everywhere from the hotel, there was even no need for metro. The hotel... More 

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the breakfast as well as the cleanliness and location of the hotel. we thank you very much for your feedback. Cordially yours Carlos López Director More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel Regina is located very close to the Plaza del Sol and therefore very close to all the sights in and around Madrid. The room surprised us as there was no door to the bathroom and very open. So if you travel with a loved one, you need to be very comfortable with that person because you hear everything that... More 

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, Your opinion is very important for the hotel, and we, re delighted to know that your stay with us was satisfactory and memorable. According with your advisable comments we hope you´ll visit us again. Thank you for your time Cordially yours Carlos López Director More 

London
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed here for 3 nights as a solo traveller. I thought the staff were attentive and I felt very well looked after. There was a slight misunderstanding with my booking when I arrived but that was quickly cleared up and I was offered a free breakfast to make up for it. The breakfast was lovely and the room it... More 

Was this review helpful? Yes 1
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client Firstly thank you for your comments and a detailed description of the hotel and our services. Thank you also on behalf of the property and staff whom I have extended its review. We're glad you enjoyed your stay with us and that the location and the care of the hotel, because every day we do it with utmost... More 

Santo Domingo, Dominican Republic
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed for a few nights at Hotel Regina, and I didn´t know that I was just a few blocks away from La Puerta del Sol and all of its magnificent stores and restaurants. The staff at Hotel Regina showed me the way to La Puerta del Sol and took good care of me during my visit.

Was this review helpful? Yes
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, Your opinion is very important for the hotel, and we, re delighted to know that your stay with us was satisfactory and memorable. According with your advisable comments we hope you´ll visit us again. Thank you for choosing us. Sincerely Carlos López Director More 

london
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this hotel is really great choice for a visit to Madrid, I loved everything about it the location is perfect to explore the city - everything is walking distance, there are plenty of shops around. It is 2 min walk from Sol station. On the way back to MAD APT it took us about 20 min! We stayed for 3... More 

Was this review helpful? Yes 2
ReginaMadrid, Manager at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the service as well as the breakfast and location of the hotel. we thank you very much for your feedback. Cordially yours Carlos López Director More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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