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Hotel Regina

#63 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
19 Alcala Street, 28014 Madrid, Spain
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€64 (EUR)
Best prices for: 1 room 1 guest
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Hotel Regina
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2,392 reviews from our community

Traveler rating
    1,110
    973
    214
    59
    36
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381
1,123
167
129
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
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    (2392)
  • Mar-May only
    (513)
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Bridport, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well located, super clean, great breakfast and helpful staff..and the price was fair too. What's not to like on a city break? The only comment I would make to the hotel would be regarding the house keeping: Why enter and clean my room when on both days I have a sign requesting not to be disturbed (I didn't need clean... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, cleanliness, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much for recommending us. Cordially yours Carlos López Director More 

quebec
Top Contributor
115 reviews 115 reviews
37 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Horrible sound proofing , had a room in the back lots of traffic till 3 am got switched to a room in front block giving on inner courtyard, not better doors slamming could hear ALL that was going on in throws giving onto this courtyard. Would not stay there again, although the staff at the font desk was exceptional .

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client. We are glad that the staff has been to your liking. Sorry for the inconveniences about the noise. Sincerely. Carlos López Director More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 days ago NEW

The best deal you will find at the central location. Located just couple of meters from Plaza de Sol you will be close to the landmarks as well as Madrid nightlife. Good rooms and service at affordable price.

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the service as well as the room and location of the hotel. we thank you very much for your feedback. Kind regards Carlos López Director More 

ireland
Top Contributor
80 reviews 80 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Just stayed at this hotel and cant realy fault it.was able to check in very early but when we went in our room was very warm and we had no air conditioning We went to the desk to see could they fux it but they said no but we could switch rooms . What s lovely surprise we got when... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you for your comments. It,s very important for us to know the opinion of our clients, mainly when the experience has been so positive, enabling us to improve our operation. We hope to see you again, kind regards, Carlos López Director More 

Leeds, United Kingdom
Top Contributor
55 reviews 55 reviews
37 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great deal on this hotel and then were pleasantly surprised by the room. Good size and decent bathroom with an amazing shower. Hotel in a perfect spot for walking to all main sites. Only issue was construction work outside that did start every day at 8:00 - the hotel did all they could about this though and... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the room, staff and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time. Best regards Carlos López Director More 

Killarney, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel with my boyfriend over the weekend for 3 nights and the hotel is absolutely fabulous! It is close to the main tourist attraction, hop on hop off bus stop is just around the corner. Sevilla metro station is literally outside the entrance of the hotel. There is Starbucks downstairs and many places to have breakfast... More 

Was this review helpful? Yes 2
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Your opinion is very important for the hotel, and we, re delighted to know that your stay with us was satisfactory and memorable. According with your advisable comments we hope you´ll visit us again. Thank you for your time , cordially yours Carlos López Director More 

Canton, Connecticut
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

When we checked in, we were greeted by an amazing concierge, Ricardo, who turned out to be helpful and friendly during our entire trip. He ensured our bags were being handled and that he knew the sights we were going to see so that he can assist. The front desk staff, two older men, were not as friendly. They were... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients. We are pleased that the location, cleanliness and breakfast have siso to your liking. We regret the inconvenience caused. We hope welcome you again in your next visit to Madrid. Thank you agin for your time Sincerely Carlos López Director More 

Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was very centrally located. The Prado museum was a short walk away. In the opposite direction was the Royal Palace. Close by is the Sevilla metro station and the bus stop for the shuttle to the airport. Breakfast was included and it was excellent. The room was stunning. It was easily the best I had stayed in the... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the room as well as the breakfast and location of the hotel. we thank you very much for your feedback. Cordially yours Carlos López Director More 

Anchorage, Alaska
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were supposed to stay at the Francisco I, but without explanation, were told that we were staying at its sister location the Hotel Regina. This hotel was in no way very close to what we had reserved and in a busy location. When we arrived, very cranky and irritated, the staff were pleasant and helpful. After I asked, we... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about location, cleanliness, breakfast and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. We hope to welcome you again in your next... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ham is everywhere in Madrid for some reason but thankfully we didn't see any in the hotel. 2 mins walk to sol square with the famous bear & strawberry bush statue, then another minute to Plaza Mayor leading to Mercado de Miguel (excellent for eating tapas, drinks, seafood, always busy). Loads of eating places within a 2 min walk-inc TGI... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the service as well as the amenities and location of the hotel. we thank you very much for your feedback. sorry for the inconveniences about the noisy. We hope to welcome you again in your next visit to Madrid. cordially yours Carlos... More 

Hotel Review Summarization

What travelers say

  • Very good(25)
  • Metro station(19)
  • Great location(13)
  • Plaza mayor(5)
  • Would DEFINITELY recommend(5)
  • Superior room(5)
  • Puerto del sol(5)
  • Friendly and helpful(5)
  • Easy walking distance(4)
  • Royal Palace(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Prices are for 1 room, 2 adults
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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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