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All 457 Madrid hotels

Hotel Regina

4.0 of 5 Hotel   |   19 Alcala Street, 28014 Madrid, Spain (Centro)
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Ranked #43 of 457 Hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Bettymottram UK
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2,173 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in The Hotel Regina for one week, its location was unbeatable everything we needed to see and do was close by. Hotel was lovely, staff friendly and helpful, restaurant very good, night club on roof exciting and fun, would definitely stay there again.

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the restaurant, staff and location of the hotel. We thank you very much for your feedback. Best regards Carlos López Director More

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Hotel room- we booked a 'superior room' 327, which when we saw it was shocked that after pulling our 2 cases in there was hardly enough room to swing a cat. The room was one of those 'mid hotel' rooms where the window looked out into an inner shaft full of ducting with another room window opposite only about 4... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client We are glad that the cleanliness and staff have been to your liking. I am very sorry for any inconvenience, we work to improve and ensure that our clientes have a pleasant stay and excellent service and of course take note of your recommendations for improvement. We hope welcome you again in your next visit to Madrid Thank... More

England, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I cannot believe my elegantly slim fingers are typing these words: this hotel was fantastically adequate. I had a wondrous time staying in this establishment. Now as someone who usually opts for a 6 star hotel (5 if I'm feeling poor) I was pleasantly surprised when I stayed here! The decor in my room was modern, which is good. I... More

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours Carlos López Director More

Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked a Superior Double Room. Our friends booked a Standard Room. We both booked at the same time. Rooms were on the same floor, and faced the same way. After staying there for 3 nights, we happened to compare rooms. There were no differences. When we asked the Desk Staff if there were any differences in charges between our... More

Was this review helpful? Yes
New York City, New York
Senior Reviewer
9 reviews 9 reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

For my trip to Spain I spent the first day in Madrid then four days in Barcelona before returning to Madrid for the remainder of my trip. I stayed at Regina for my first day in Madrid and I wish I had made this my base when I returned from Barcelona. Regina was walking distance to almost everything and a... More

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the room, staff and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards Carlos López Director More

Mexico City, Distrito Federal, Mexico
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The location made us easy to reach theatres, metro and restaurants. It looks like it was recently retrofitted as all the decoration, screens, bed sheets, etc look and smelled like new. All staff at hotel and restaurant have a great focus on guest experience, they even prepared some food not on their menu just for us to calm our cravings

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We thank you very much for the description of your experience in our hotel. Your feedback about location and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again Kind regards Carlos López Director More

New York City, New York
Top Contributor
132 reviews 132 reviews
33 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

Regina hotel booking was for a triple and that they provided. Space was a bit tight but clean and comfortable. The furnishings in the room do need a bit of a refresh but hey, I'm only staying for a few nights. The location was ideal as it was in the center of the city. Literally steps away from the Sevilla... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the service as well as the amenities and location of the hotel. we thank you very much for your feedback. Kind regards Carlos López Director More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a great hotel in a great location - a metro stop right outside for quick easy trips to other parts of madrid. The rooms were clean but I stayed in the business suite and my room had a really weird lay out - the desk was behind the headboard of the bed. I was disappointed that there was... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client We are pleased that the location and cleanliness have been to your liking. Of course we take note of your recommendations for improvement. We hope welcome you again in your next visit to Madrid Sincerely Carlos López Director More

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is convenient, right by the Seville Metro station. So it is within easy walking distance to Sol but a little more buffered from a sometimes rowdy night scene in the Puerto del Sol. There are good breakfast locations just downstairs or few doors away, which is helpful since I am departing for the airport in the late morning.... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client We are glad that the location of the hotel was to your liking. We note your recommendations for improvement. We hope welcome you again in your next visit to Madrid. Sincerely Carlos López Director More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed in the room for 2 nights on the first floor near the stairs and paid USD$125 per night. Everyone spoke English and was helpful. We arrived from the airport around 9am and were allowed to check in at noon. This hotel is decent; the inside is pleasing to the eye, modern and lots of white,... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First we thank you for your time. We are working to improve and ensure that our customers have a pleasant stay and excellent service of course take note of your recommendations for improvement. We hope welcome you again in your next visit to Madrid. Thank you Sincerely Carlos López Director More

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Hotel Summarization (Beta)

What travelers say

  • Very good(40)
  • Metro station(32)
  • Great location(18)
  • Superior room(13)
  • Friendly and helpful(6)
  • Would DEFINITELY recommend(6)
  • Puerto del sol(5)
  • Plaza mayor(5)
  • Easy walking distance(4)
  • Royal Palace(4)

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Regina 4*
Number of rooms: 180
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Also Known As:
Hotel Regina Madrid

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