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All 458 Madrid hotels

Hotel Regina

4.0 of 5 Hotel   |   19 Alcala Street, 28014 Madrid, Spain (Centro)
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88%
Ranked #42 of 458 hotels in Madrid
Certificate of Excellence 2014
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5 of 5 stars reviewed yesterday
oceanten Melbourne, Australia
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2,079 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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English first
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

You will be happy you stayed here fantastic spot for everything the best staff , 10 min walk to train station . Awesome bar and food inside this hotel . Easy check in and fast room was amazing , $250 a night hotel in Australia 10/10 for me on my budget stayed as a single and free wifi as well... More

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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When I booked a last minute room at Regina for a good price I thought I was probably going to end up in a rubbish downtown tourist trap. But I was very pleasantlt surprised. Charming staff, amazing location, well-presented, good room with a/c, spacious bathroom and all impeccably clean. A great find. I will recommend it to people.

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, cleanliness, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much for recommenging us We hope welcome you in your next visit to Madriod Kind regards Carlos... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here with a group of 12 friends and was very impressed. Rooms were clean, modern and comfortable. Plus the location was perfect with shops, bars and entertainment a short stroll away. However the top highlight was the service of the friendly staff, whether it be on reception or in the bar. A special mention must go to the excellent... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, Your opinion is very important for the hotel, and we, re delighted to know that your stay with us was satisfactory and memorable. According with your advisable comments we hope you´ll visit us again. Thank you for your time , cordially yours Carlos López Director More

Glasgow, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Hotel Regina last week. We had an excellent stay there. The hotel is very central for shops bars and restaurants. Breakfast was very good with a wide variety of choice to suit all tastes. Our room was very clean and spacious also the bathroom was well equipped and the large walk in shower... More

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, cleanliness, breakfast and mainly about the attentions and kindness of our staff during your stay. We hope welcome you again in your next visit to Madrid. Thank you again for recommending us. Cordially yours Carlos López Director More

Nogales, Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My daughter and I visited Madrid, and stayed at the Hotel Regina a few days ago. It was a very good experience in every aspect. The staff was really helpful and friendly. Breakfast was very good and our room was very nice, although the shower is a bit small, but overall we were very pleased with the room. It's very... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We are glad to know that you have had a pleasant stay with us, due to the staff as well and location of the hotel. We thank you very much for recommending us. cordially yours Carlos López Director More

Maryport, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Me and my granddaughter had a vary pleasant stay last week at the Regina, it was in a very central position for shops restaurants cafe and bars. We used the tour bus to get around the sights which was good value for a two day pass. The hotel was excellent we had a very spacious room with a bathroom superior... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room, breakfast and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. Hopefully you´ll visit us again. Cordially yours Carlos López Director More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing hotel all around. The staff were friendly and helpful for whatever we needed. I was there on our honeymoon and the front desk upgraded us with out even asking to a room with a huge outdoor balcony and large sized room. We stayed there also for the last day of the trip because that is where our flight left... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you very much for your comments about the location, room and mainly about the attentions and kindness of our staff during your stay. It,s very important for us to know our client´s opinion, and of course we thank very much your feedback. We hope welcome you again in your next visit to Madrid Sincerely Carlos López Director More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Let's start with the good. The location is great if you are looking to be close to Sol (city center) and people are not lying when they say they are located 10 steps from the metro. Could not be any closer! They are also next to a Starbucks if you are someone that can't leave that behind when you travel.... More

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ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We are glad that the location was to your liking. We are working to improve and ensure that our clientes have a pleasant stay and excellent service. We hope to welcome you again on your return to Madrid and check to see that we have improved. Thank you very much for your time Sincerely Carlos López Director More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is absolutely fantastic for a short break in Madrid. A short walk from playa de sol and shops and restaurants. Perfect for picking up tourist bus tours. Lovely hotel although half still being refurbished so worth asking for a new room. We were allocated an interior room with no natural window but we soon upgraded... More

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, We thank you very much for the description of your experience in our hotel. Your feedback about location, breakfast and treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. Let´s hope to welcome you again,kind regards Carlos López Director More

Miajadas, Spain
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My father and I stayed here for a weekend and I was so looking forward to a nice stay. We were placed in an interior room looking into the ventilation system of the building and had no natural light... I kindly asked to get another room and they made no effort to accommodate us. All the staff that I interacted... More

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear clients, Firstly thank you for your time. I am very sorry for any inconvenience. We note your comments for improvement. We hope welcome you again in your next visit to Madrid and check to see that we have improved. Sincerely Carlos López Director More

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Hotel Summarization (Beta)

What travelers say

  • Very good(43)
  • Metro station(36)
  • Great location(20)
  • Superior room(13)
  • Friendly and helpful(6)
  • Would DEFINITELY recommend(6)
  • Puerto del sol(5)
  • Plaza mayor(5)
  • Easy walking distance(4)
  • Royal Palace(4)

Additional Information about Hotel Regina

Address: 19 Alcala Street, 28014 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Regina 4*
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Also Known As:
Hotel Regina Madrid

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style
#30 Luxury Hotel in Madrid #30 Romantic Hotel in Madrid #32 Family Hotel in Madrid #75 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 
Number of rooms
180

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hotel Regina and other travelers.
3 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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