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Hotel Regina

#68 of 453 Hotels in Madrid
Certificate of Excellence
Hotel website
19 Alcala Street, 28014 Madrid, Spain
Special Rate
€64 (EUR)
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Hotel Regina
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Hotel Regina
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2,423 reviews from our community

Traveler rating
    1,120
    986
    220
    59
    38
See reviews for
391
1,136
168
132
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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    (544)
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2 reviews
3 of 5 stars Reviewed yesterday NEW

Upon arrival, check in was easy, polite and efficient. When we reached our room we discovered they had made a last minute change from a double bed to two singles (we noticed a bit of a fuss being made at the desk and suspected that was the case). A quick call to reception was all that was needed to quickly... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client. We are glad that the room, cleanliness, staff and location of the hotel have been to your liking. We hope welcome you again in your next visit to Madrid. Kind regards Carlos López Director More 

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just arrived home after another visit to this great hotel. Spotlessly clean hotel, friendly and helpful staff. Bar and restaurant staff work non stop and are always pleasant. Yet again we had another beautiful room. We are already looking forward to our next visit in July. Highly recommend Hotel Regina once again.

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client. When someone wants to repeat, it is because your stay has been satisfactory. Thank you for your comments and of course hope to see you again in June. Thank you for choosing us. Best regards Carlos López More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

To explore Madrid, it's in fantastic location. You can browse Madrid till late night And walk back hotel easily. Our room was large and the facility of hotel was great. Our bed was fine. The staff of hotel are very helpful. Definitely we'll book it again.

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We thank you very much for the description of your experience in our hotel. Your feedback about location, roomand treatment is the best incentive, not only for the management, but also for the hotel staff: our most important purpose is making of your stay an unforgettable experience. We hope welcome you again in your next visit to Madrid... More 

Austin, Texas
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

We went for our honeymoon and the staff was really awesome, they handled every request very well, even kept one of our big suitcases while we headed south of Spain. The location of this hotel couldn't be better, it's right in the middle of the action, but a few dozen yards away so it doesn't get all noisy like the... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, it,s always nice to know that you have had a pleasant stay with us, due to the staff and location of the hotel. we thank you very much for your feedback. Kind regards Carlos López Director More 

Istanbul, Turkey
Top Contributor
51 reviews 51 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have been in Hotel Regina twice in the past and this time again we made our choice to this hotel by making advance payment for some 10 months earlier.In the past our rooms were looking to the street and this time when I asked the same room they responded that they have renewed rooms and street view rooms needs... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, We thank you very much for your feedback and of course if you wish to visit us again we´ll be delighted to welcome you. Thank you and kind regards Carlos López Director More 

Torhout, Belgium
Top Contributor
66 reviews 66 reviews
34 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a good hotel if you want to explore Madrid. The rooms are not very big but the bathroom is very spacious. The rooms offer everything they need, only the wifi was not very good where I was situated. This is something they need to improve, definitely if you are on a business trip and this is important to... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear Customer. We are glad that breakfast and the location of the hotel have been to your liking. We hope welcome you again in your next visit to Madrid. Sincerely. Carlos López Director More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the second time that I had stayed at the Hotel Regina. On arrival we were upgraded to a junior suite which was a bonus. Everything that you need for a city break. The location is perfect for sightseeing, pleasant staff, very clean and the breakfast was more than adequate. If I had to find something to moan about... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Thank you for your comments. It,s very important for us to know the opinion of our clients, mainly when the experience has been so positive, enabling us to improve our operation. We hope to see you again, kind regards, Carlos López Director More 

England
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago

What works for this hotel is its location - it is at the heart of Madrid where you want to be with everything nearby. It is bang next to the metro station (Sevilla) and walking distance from Puerta Del Sol. From the airport, it is three changes to the metro station Sevilla. We took a taxi which costs a fixed... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the cleanliness and location of our hotel. We hope welcome you again in your next visit to Madrid. Thank you for your times. Sincerely Carlos López Director More 

Philadelphia, Pennsylvania, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I just stayed at Hotel Regina for our honeymoon in Madrid. The location was absolutely perfect. Could not have asked for a better spot. We were easy walking distance to every spot we needed/wanted to go and steps away from the Metro. Our room was kind of in the back of the hotel with balconies overlooking a... More 

Was this review helpful? Yes
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, First of all thank you for your feedback; your opinion is very important . It,s nice to know that you were so pleased with the staff and location of our hotel. Hopefully you,ll chose again our property in your next visit. Thank you for your time, warm regards Carlos López Director More 

London, United Kingdom
Top Contributor
81 reviews 81 reviews
16 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a four nights stay at the Hotel Regina. We were lucky to have a spacious, sunny room with a balcony at the front of the hotel overlooking Calle Alcala. Although it can be noisy - especially at night at weekends when earplugs are recommended for a good night's sleep - the room, which was much... More 

Was this review helpful? Yes 1
ReginaMadrid, Gerente at Hotel Regina, responded to this review

Dear client, Your feedback is the best prize and incentive for our staff and hotel management. Thank you indeed for your time. We,re so happy to know that the location, room, breakfast and also the staff were of your liking. We hope to welcome you again in Madrid. Yours faithfully Carlos López Director More 

Hotel Review Summarization

What travelers say

  • Very good(23)
  • Metro station(16)
  • Great location(11)
  • Plaza mayor(5)
  • Puerto del sol(4)
  • Superior room(4)
  • Royal Palace(4)
  • Easy walking distance(3)
  • Would DEFINITELY recommend(3)
  • Breakfast buffet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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