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Hotel Rex

Gran Via 43, 28013 Madrid, Spain
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Hotel Rex
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Ranked #327 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 5 days ago
Wardydj London
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603 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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London
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

spent the weekend with good friends for my birthday present brought by my fiancee, was greeted at reception by an elder man and young lady who both spoke good english, check in was no problem at all, also we was handed our tickets real madrid football with no problems at all. room was clean and tidy with fresh towels, restaurant... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Location couldn't be more convenient, easy walking distance to all central attractions and very close to several metro stations. Our family room slept three very comfortably with two small balconies overlooking the gran via. Sumptuous breakfast buffet included in deal. Highly recommended.

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London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

This is not good value for money. It is better you get a hostal. We arrived and the staff were very rude. We checked in and all our power sockets were not in the wall (couldn't use anything to charge our devices and could not ring room service as they do not have room service and it would help if... More 

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Of course you cannot expect much from a 3 star hotel. But if you are looking for one, of course low prices are on your top priorities. If that is the case, this hotel is a very good choice. Location is the best possible, in gran via, very close to the metro (callao) and within walking distance from downtown (puerta... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed March 12, 2015

Although hotel's location was very good, near metro and central street Gran Via, room wasn't clean and aired, also there was smell on corridors. But staff was good and also there wasn't a bell-boy also. You must carry your luggage your own. I dint have breakfast that's why can't say any think about breakfast.

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Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 5, 2015

the person at reservation department Amelie is very, very rude! She didn't even listen to you, when you are trying to explain your problem! She is shutting on clients and then just hang up the phone. I am chocked! I have never encountered such terrible attitude behavior and just plane rudeness towards the customer! Shame on you Rex Hotel !

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Simorre, France
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

The room had no view, the plumbing is very loud, the walls are thin (so you hear all your neighbours conversation), but it's cheap and the location is great. The staff seem a little grumpy. That all said its centrally located in a capital city, yet cheap. I have a feeling there maybe better hotels in Madrid for a little... More 

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 20, 2015

To be fair this hotel has a great location, practically on the doorstep of two metro stations and close to all the main shops. That being said there are a few issues. First, the walls are paper thin, so if you neighbour has a shower or uses a tap you'll hear it. Same goes for people talking in the corridor.... More 

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London, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 17, 2015

functional - but incredibly central and convenient for restaurants, shopping and galleries. Staff appear to have been to the Basil Fawlty school of charm. Breakfast just about acceptable. Rooms are quite noisey - one can hear what goes on above and below. On the plus side place is very clean and tidy. All fixtures and fittings work. Did I say... More 

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Europe
Top Contributor
57 reviews 57 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 12, 2015 via mobile

Nice place in the basic spanish style. Not modern or particularly fashionable by any means, but a good, clean, honest hotel in a great location. Very central on the gran via. 5 minutes to Sol. Great for nightlife, culture, dining. Excellent value at 50euro a night including a decent layout for breakfast. Wifi was included too. I slept well but... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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