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Silken Puerta de Madrid

Juan Rizi 5, 28027 Madrid, Spain
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Silken Puerta de Madrid
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Ranked #265 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 2 days ago
Bertell Mariehamn, Finland
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323 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mariehamn, Finland
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is OK and only a short taxi ride from the hotel. But it is quite far from the city center. The motorway is passing very close to the hotel, but did not disturb me. However, there is some roadwork going on at the exit from the motorway closest to the hotel, so you have to drive quite far on... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel many times on business trips during past 3 years. 15 minutes by cab to central Madrid. Local shops and restaurants within 15 minute walk. Staff very helpful. Food is average. No reasons for any complaints during numerous visits.

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

stayed there with friends. rooms quite spacious, clean. good maintenance. lobby nice with bar we didn't use. staff polite but not very attentive. breakfast was very nice with cheeses, cold cuts, eggs, cappucinos and fresh juice. also served a delicious spanish fritata de patatas main problem is the distance to the city. it takes a 15 minutes walk to the... More 

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Bucharest, Romania
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Nice hotel for business travelers. Rooms furniture is OK but could be better. Staff at the reception where supportive but they could show a little more client support. Overall all it suited the purpose of my business travel.

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Istanbul, Turkey
Level Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 23, 2015

Silken Puerta de Madrid is located close to business district of the city. If you want to enjoy Madrid's attraction points it is far away from the city center.Hotel in general; clean and comfortable.Staff is kind and helpfull.

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Kouvola, Finland
1 review
5 of 5 stars Reviewed June 14, 2015

Best service in hotel from Madrid and good location. Very fine breakfast and enough service. Location is near the Baraja airport and short time to go aeroplane. Metro is under one one kilometer from hotel.

Review collected in partnership with Amoma.com

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Berlin, Germany
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

We stayed in this hotel for two days and we enjoyed the professionalism of the front desk staff. They were always helpful. Our room is big enough to be comfortable and the hotel is neat. We enjoyed their Airport shuttle service as well. It is an artsy space-age hotel. Interesting designs and lighting, but sometimes not practical. There is no... More 

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Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 24, 2015

I spent here 4 nights for a business trip. The hotel is really comfortable with very big beds. The staff was very helpful and friendly. You haVe to remember like lots of hotels in Spain to ask for wifi password at the reception, one password for each device.

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Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

We were there for a short trip to Madrid. The breakfast was good and the staff friendly, but the rooms are awesome. Each floor has its specific style. On top you can reach the city very fast be the metro station which os located close to the hotel

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Prague, Czech Republic
Level Contributor
147 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed May 12, 2015

I stayed in this hotel recently for 3 nights during my business trip to Madrid. Hotel is near from airport, but due to the ongoing road work it took almost hour to get there (compared with 15 minutes to get back). Checkin was smooth and quick, reception very professional (I would say the reception is the biggest value of this... More 

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