We stayed there for business and, although the hotel itself it's nice and the rooms are ok, the service was very bad. Very slow person at reception, mixed our reservations and was overall unfriendly and unhelpfull. We decided to have lunch at the restaurant and it was even worse. Very slow, had more than half an hour wait between curses... More
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- Also Known As:
- Silken Puerta De Madrid Hotel Madrid
- Silken Puerta De Hotel Madrid