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All 458 Madrid hotels

Silken Puerta de Madrid

4.0 of 5 Hotel   |   Juan Rizi 5, 28027 Madrid, Spain
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Ranked #223 of 458 Hotels in Madrid
A recent review
3 of 5 stars reviewed 5 days ago
Maria M Barcelona, Spain
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195 reviews from our community

Traveler rating
    56
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    33
    15
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Barcelona, Spain
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed there for business and, although the hotel itself it's nice and the rooms are ok, the service was very bad. Very slow person at reception, mixed our reservations and was overall unfriendly and unhelpfull. We decided to have lunch at the restaurant and it was even worse. Very slow, had more than half an hour wait between curses... More

Was this review helpful? Yes 1
Madrid, Spain
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel during almost 3 weeks on a row in July and I have to say that I ended a little bit disappointed. The main value added is that was close to the office where I was working, but not much I can say. The rooms are OK, but the customer service is not always the best.... More

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Komorow, Poland
Top Contributor
91 reviews 91 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 8, 2014

Hallways are a little scruffy, the breakfast room is a bit basic and crowded, the staff can be a bit stiff and unfriendly, but the hotel has quiet rooms, nice and firm beds, a well stocked bar, a comfortable, spacious lobby. It's situated right next to the motorway, a 10 minute drive from the airport, a 10 minute drive from... More

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Gloucestershire, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 8, 2014

Booked this hotel for 3 nights as price wasnt too bad at the time. The room was spacious and bathroom was a nice size with both tub and shower seperate. There was a bus stop just around the corner to get you into town for 1.5euro which is alot cheaper than the UK. When we arrived at the hotel it... More

Was this review helpful? Yes 1
Henfield, United Kingdom
Top Contributor
52 reviews 52 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 29, 2014

A return visit a good welcome but clearly they are going after the 'the small conference' market as there was a snacks party on the fake terrace outside the hotel. The room was as expected clean and comfortable as in most hotels the restaurant did not open until 830pm. However on both evenings was full to capacity due to the... More

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Reading, UK
Contributor
16 reviews 16 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 6, 2014

Booked this for 4 nights first May Day holiday weekend through priceline, expedia also had similar price around £35 total per night room only. PROS Nice size room,bath and shower, mini safe, minibar some room for yogurts etc One block from bus 146 direct to CALLAO / GRAN VIA 40 minutes only €1.5,regular service Free shuttle bus to airport, book... More

Was this review helpful? Yes 2
Top Contributor
51 reviews 51 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 30, 2014

Nice and clean room with spacious bathroom with both tube and shower. The building and lobby interior is probably not for everyone but this is not impacting rooms which are modern. I remember that breakfast was far better 3 years ago but times changing. Anyway price we paid can compensate some week points.

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Palma de Mallorca, Spain
Senior Contributor
35 reviews 35 reviews
32 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed January 24, 2014 via mobile

The hotel is situated half way between the airport and city centre in one of Madrids business areas. Modern, clean, good size rooms the hotel serves the purpose well. It has a good restaurant, bar and the breakfast is more than adequate. You can book free shuttles to and from airport if needed. All in all a the hotel fits... More

Was this review helpful? Yes 4
London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 21, 2013

Even though this hotel is a bit of a distance from the city centre there is a very good bus service to the centre of Madrid which operates until 23:00 hours but even after that there is an hourly night bus service. Ask the hotel for there free shuttle service to and from the airport, otherwise the cab will cost... More

Was this review helpful? Yes 3
UK
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 10, 2013

Stayed for two nights in October for business. The hotel is clean and welcoming with well equipped rooms and spacious bathrooms. Great if driving as there's plenty of free on street parking nearby. The nearest metro is a 15 min walk down pleasant suburban roads. Breakfast was good - continental with a nice selection of typical Spanish desayuno items such... More

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Additional Information about Silken Puerta de Madrid

Address: Juan Rizi 5, 28027 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Silken Puerta de Madrid 4*
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Also Known As:
Silken Puerta De Madrid Hotel Madrid
Silken Puerta De Hotel Madrid

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