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Silken Puerta de Madrid

Juan Rizi 5, 28027 Madrid, Spain
Hotel amenities
Silken Puerta de Madrid
Best prices for: 1 room 1 guest
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Ranked #255 of 453 Hotels in Madrid
A recent review
5 of 5 stars reviewed 5 days ago
Simon E
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287 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were there for a short trip to Madrid. The breakfast was good and the staff friendly, but the rooms are awesome. Each floor has its specific style. On top you can reach the city very fast be the metro station which os located close to the hotel

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Prague, Czech Republic
Top Contributor
136 reviews 136 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel recently for 3 nights during my business trip to Madrid. Hotel is near from airport, but due to the ongoing road work it took almost hour to get there (compared with 15 minutes to get back). Checkin was smooth and quick, reception very professional (I would say the reception is the biggest value of this... More 

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Senior Contributor
21 reviews 21 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 4, 2015

The hotel room is nice and clean. What's mostly impressive is the remodeled bathroom. It provides fantastic breakfast which has a variety of hams, bread, fruit cup, and other food, much more than what a contiental breakfast could expect. The hotel value it offers would be up to $80~$90. Even if you paid more than $100, it would be fair... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 28, 2015

I requested a pickup from the airport over a week in advance. I had to email the front desk to get details of how this pickup would (where do I go, etc). I end up waiting for an hour past what I was told and only then do I get picked up. The hotel is very clean and modern, but... More 

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Greater Cincinnati
Contributor
16 reviews 16 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 28, 2015

Was there two nights, hotel itself was dated and not so well taken care off. Rooms confortable but tricky ac. Bathroom great. They charge 17 euros for parking per day. A little too much. Should I stay again, only if only available, nothing around to do. Hope it helps.

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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 21, 2015

Room was large well equiped and newly decorated. Location is pretty good for the airport, and you can get to a lot of shops by just walking south for a kilometer or so. The hotel felt generally glamorous and the staff were helpful. However the wifi provided had issues: i. It was rate capped at about 240 kbps (rather slow)... More 

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 20, 2015

Was on a business visit in Madrid and stayed 7 nights at this hotel. It is close to the airport and very close to my place of business. Hotel is clean & rooms are well maintained. It is far of from the city center but on weekends they have free drop & pick to & from City center. The breakfast... More 

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Rome, Italy
2 reviews
1 of 5 stars Reviewed January 15, 2015 via mobile

Unfortunately this hotel is not good as supposed to be. Absolutely to be avoided by families. The are no services specific for children even meal or breakfast. At the reception the service was very unkind and no helpful. The hotel is also 20 min from metro station and far away from the city center. Possibly it's good hotel for business.... More 

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Lisbon, Portugal
Top Contributor
128 reviews 128 reviews
72 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed January 10, 2015

Not on the city centre but near subway so you get easily to city centre. The quality is good. Rooms are quiet and comfortable. Booked in advance you should get a good price and save some money comparing with other hotels. But you can also compare with the hotels nearest city centre.

Was this review helpful? Yes 4
Teplice, Czech Republic
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 14, 2014

I spent 1 night at the hotel on the Friday 5th Dec. I booked a hotel close to the airport with free shuttle. Silken Puerta was a very good choice. Hotel is nice, clean, rooms are very well equipped. BUT - the check was the worst checkin I have avert passed. Receptionist Laura was very unpleasant, busy with some paperwork,... More 

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