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Tryp Madrid Atocha

#157 of 453 Hotels in Madrid
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Atocha 83 | 28012, 28012 Madrid, Spain
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Tryp Madrid Atocha
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677 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

This hotel needs serious sound proofing, slept with ear plugs even on the 5th floor. The guys at the front desk tried to help but if you want light you deal with street noise and our room 504 had an air con unit that would work on and off. If I had come expecting a 3* hotel I would not... More 

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Languedoc-Roussillon, France
Level Contributor
147 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

We have a loyalty card for the Melia hotel group and the Tryp hotels come under their umbrella. Because we stayed in a Melia hotel for my husband's birthday they offered us a free night. Of course you have to buy a night to get your free night. We stayed for 3 nights and paid for 2. It was our... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear john_jane_carver Thank you very much for your comments,the location of the Hotel is perfect if you want to visit the main museums (Prado,Reina Sofía Modern Art and Thysssen Bornesmiza collection)and just ten minute walking to Plaza Mayor,Puerta del Sol and Gran Vía Avenue. Feedback encourages us to continue working every day to offer our guests a wonderful experience in... More 

Brazil
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Tryp is very good cost benefit choice. Is very well located in Madrid you can walk around almost everywhere. Breakfast has great variety of things with a time periods that will cover a early morning or a vacation wake up time. Room as very basic but very comfortable and clean. Good shower

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Pmarcondes Thank you very much for your comments,the location of the Hotel is perfect if you want to visit the main museums (Prado,Reina Sofía Modern Art and Thysssen Bornesmiza collection)and just ten minute walking to Plaza Mayor,Puerta del Sol and Gran Vía Avenue. We love enjoyed our breakfast and take all enough energy to visit our city Our service... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed with my family in this place for 5 nights. The service was terrible and the hotel was expensive given the service and amenities (read, lack of amenities). On the 2nd night we were there a party took place on the 2nd floor. Now, this party was more similar to rave event than to a party in a hotel.... More 

Was this review helpful? Yes 1
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Paolo P Thank you very much for his comment. I want that it knows that this helps us to improve every day to satisfy the needs of our vallued clients like you. We feel caused incidents We always try to maintain the clainliness of our rooms and offer our services with quality. Our service philosophie is try to offer... More 

Cape Town Central, South Africa
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the airport, the taxi fare is fixed at €30. The hotel certainly did not disappoint – I did phone ahead to request a quiet room, and although our spacious room on the top floor was on the street side, it was very quiet thanks to its large balcony and the double glazed door to the balcony. All amenities were... More 

Was this review helpful? Yes 2
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear John R Thank you very much for your comments,the location of the Hotel is perfect if you want to visit the main museums (Prado,Reina Sofía Modern Art and Thysssen Bornesmiza collection)and just teen minute walking to Plaza Mayor,Puerta del Sol and Gran Vía Avenue. We love enjoyed our breakfast and take all enough energy to visit our city Our... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there in the month of January , well located lot of good restaurants , souvenirs shops, hop on hop off bus station 2 mins walk from the hotel, Atocha station 4 mins walk from the hotel, rooms not up to the mark are too compact, breakfast was good, NOT A FOUR STAR experience

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Sunny T Thank you very much for your comments, the hotel has a perfect location easy access from the airport and just ten minutes walking to the train station ,ten minutes to the Plaza Mayor,Puerta del Sol,La latina,Royal Palace and the Cathedral and only a step away from the main museums. About your room the hotel has premium rooms... More 

Chester, United Kingdom
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Top points go to the very helpful staff ( if I had a hotel I would want them on my front desk) , the location and the lovely breakfast. Our room was great as well we were in a superior room at the back which had a good view over the city and was very quiet at night - it... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Lisadoeseurope Thank you very much for choosing us as your place of accommodation in Madrid and for sharing your valuable opinion on TripAdvisor! Knowing that has enjoyed you our great location in the heart of Madrid are enormously pleased and we are pleased to have reached his expectations on the facilities and services. On behalf of all the Tryp... More 

Cary, North Carolina
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our first impression of the neighborhood was that it didn't look like the type of area you would want to walk around. However, we quickly learned that if you left the hotel and took a right and then another right and a left on Calle de Las Huertas it was less than a 10 minute walk to the Plaza de... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear twofromNC Thank you very much for your excellent assesment and kind comments! We love to know that it has enjoyed in Madrid and our central location,just to five minutes walking to Plaza Santa Ana where you can find a lot of restaurants and if you walk ten minutes more you can enjoy with the main museums F eedback encourages... More 

Gurgaon, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2015

Disappointed with this hotel. TRYP Hotels lack basic amenities as mentioned earlier - even the food here is outsourced - ordering food comes from a different restaurant and one needs to pay it separately. We entered the room where the TV Remote did not work, the Telephone did not work, the room had no electric kettle for provision for making... More 

Was this review helpful? Yes 1
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear shonty_sen Thank you very much, all the comments that we received are invaluable for us and I would like to inform you that all comments are taken into account and scaled to those responsible for each Department that we are in this establishment to make sure of this which describes not happen again to ensure your complete satisfaction on... More 

Leeds, United Kingdom
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 15, 2015

It makes me a little sad to write this as reading other reviews, the majority seem to enjoy this hotel. My 2 stars are for the breakfast, which was excellent, some of the staff and the cleanliness which couldn't be questioned. We walked from Madrid Atocha and this is probably not the best arrival as the street upwards is grubby... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Loulou273 Thank you very much for your comments and for choosing us as your hotel in Madrid! We are glad to know that you enjoyed our central location, in the heart of Madrid, as well as about their good opinion of cleaning, one of our top priorities. About the inconvenience of your door we feel discomfort that occurred since... More 

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Staying in Huertas

Neighborhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighborhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighborhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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