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Tryp Madrid Atocha

#153 of 453 Hotels in Madrid
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Atocha 83 | 28012, 28012 Madrid, Spain
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Tryp Madrid Atocha
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639 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently I spent 4 nights at the hotel. I was looking for a hotel in walking distance from most of the tourist sights with reasonable service. The location was perfect, it was close to everything and we felt pretty safe. The building is a bit caotic, Bedroom was good size and well equipped. The breakfast was perfect and excellent selection.... More 

Was this review helpful? Yes
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear DoriRefi We agree with you that our location is great, we are in "Barrio de las Letras"just ten minutes on foot from places of major tourist and major museos.we have a varied buffet breakfast and we are glad to know that you liked,Its very important to take energy for a day of tourism by Madrid Thank you again for... More 

Bath, England, United Kingdom
Contributor
17 reviews 17 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located but I was put in a basement room facing out onto an alley at street level. Garbage cans and people right outside the window meant I had to keep the curtains closed. Didn't sleep well at all. Reception were unhelpful. Felt like a four star police cell.

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Jules Sulis Thank you very much for your comments. the location of the hotel is great if you want to visit Plaza Mayor, Puerta del Sol, , Opera House Royal Palace (main touristic attractions in the downtown) and the main museums in the city (Prado, Reina Sofía and Thyssen Bornesmiza collection). We are located very close to Gran Vía... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel location is good. opposite of Anton Martin metro station and a taxi stand. Also walking distance to many things if you like to walk. why havSuperior room is ok. (we were offered to upgrade for 10Eur per night at front desk). We didnt see the standard but we were told the superior is larger. my main dissatisfaction with the... More 

Was this review helpful? Yes 2
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Feekas, Thank you very much for his comment. I want that it knows that this helps us to improve every day to satisfy the needs of our vallued clients like you. We always try to maintain the clainliness of our rooms and offer our services with quality. Our service philosophie is try to offer the best experience to our... More 

Braintree, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family of four recently stayed here for four nights. Our room was a large family room and had a set of bunk beds for the kids. It also had a large and very nice bathroom. I found the staff at the front desk to be very nice and helpful. We loved the breakfast buffet which had both hot items... More 

Was this review helpful? Yes 2
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Terry W Thank you very much for your opinion. We are very close to the city center and the main turistic attractions in Madrid. We are happy that our staff in reception were helpful and efficient. We always try to maintain the clainliness of our rooms and offer our services with quality. We hope to see you very soon!... More 

London, England, United Kingdom
Top Contributor
113 reviews 113 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This medium sized hotel is situated half way between the Art Gallery area and the Plaza Mayor - all the important sights within walking distance, but Metro Anton Martin directly outside the hotel if needed. The hotel occupies two quite nice old buildings, with recent internal renovation. This means the rooms are many different sizes and shape. I stayed in... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear John S Thank you very much for share in this web your experience with us. We are grateful for the time taken. For us, there is nothing better to know that you enjoyed during your stay in our hotel. Our service philosophie is try to offer the best experience to our customer, we are experts in our city and... More 

London
Top Contributor
62 reviews 62 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 18, 2015

I stayed at the Tryp Atocha in Madrid for 3 nights with a friend in April this year. The hotel is very conveniently situated above the Anton Martin metro station which is 10-15 minutes walk to Plaza Mayor. The location is great, walking distance from nearly everything you will want to see in Madrid. On arrival we were offered a... More 

Was this review helpful? Yes 2
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Sleepy 77 Thank you very much for your comments, the hotel has a perfect location easy access from the airport and just ten minutes walking to the train station ,ten minutes to the Plaza Mayor,Puerta del Sol,La latina,Royal Palace and the Cathedral and only a step away from the main museums. We always try to maintain the clainliness of... More 

Reading, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 17, 2015

We arrived at 1.00 pm - but no problem . Realised I was on holiday with my teenage son - receptionist offered us a twin room - perfect . We had room 401 premium room. Really light and airy , huge windows that could be opened onto a small balcony over looking the street . Beds comfy, bathroom clean and... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Jasjam98 Thank you very much for your comments. We always try to maintain the clainliness of our rooms and offer our services with quality. Our service philosophie is try to offer the best experience to our customer, we are experts in our city and want to share with our clients Thanks and have a nice week! Antonio Arnedo GM... More 

Chester, United Kingdom
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed April 14, 2015

We stayed here for 3 days at the end of March as part of a 2 week tour of Spain (me, my husband and 4 year old daughter). I stayed here last year at Easter and found it to be a convenient and reasonably priced base for sightseeing in Madrid. An extra bed was in the room as requested for... More 

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Themandprampusher First of all, many thanks for dedicate those beautiful words. "" The truth is that we like to take advantage of these opportunities of contact to greet you again and thank you once more that you keep telling us! ""We hope then your next visit to Madrid, "Let me that moving beautiful reviews staff of reception, that insurance... More 

London
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 9, 2015

Partner brought me to Madrid for a birthday treat and booked us in at this hotel in a "superior double room". Arrived to find ourselves installed in a "premium double room" and complained to the receptionist who claimed that there was no such thing as a "superior double". Since we'd paid more for a larger and better quality of room... More 

Was this review helpful? Yes 1
Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Razz 81 I feel very much that your percepcion has been negative and i´d like to convey you that we are trying to work every day to maintain a spirit of working in team. Our sevice philosophie is try to offer the best experience to our customer. Kind regards Antonio Arnedo GM TRYP Atocha More 

Lisbon, Portugal
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 8, 2015

Excellent location, next to Antón Martin subway station (you can actually see the station from the hotel bar). Confortable and clean room, friendly and helpful staff. Unfortunately, you can hear everything that goes on in the streets and in the hotel hallways.

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Director_TRYP_Atocha, Director General at Tryp Madrid Atocha, responded to this review

Dear Jose E Thank you very much for your comments.We love the location of our hotel right in the city center, 8 minutes walking to Puerta del Sol, 6 minutes walking from Plaza MAyor and between 6-8 minutes from the Big 3 museums (Prado, Reina Sofía and Thyssen Bornesmiza). Atocha station is nearby but take in mind that if you... More 

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