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All 458 Madrid hotels

Confortel Suites Madrid

4.0 of 5 Hotel   |   Calle Lopez de Hoyos 143, 28002 Madrid, Spain
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Ranked #219 of 458 hotels in Madrid
A recent review
4 of 5 stars Reviewed July 15, 2014
Rincy G Bangalore, India
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222 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Bangalore, India
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 15, 2014

The hotel is located in a very good residential area with lots of restaurants, parks, and shops. The rooms are pretty large. Ours was on 4th floor of 2nd block, with a separate living room. There were 2 TVs...one in the living room and the other in the bedroom. The living room had a working desk along with nice and... More

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Confortel G, Gerente at Confortel Suites Madrid, responded to this review

Dear Rincy, we are very glad to read you had a pleasant stay with us and you enjoyed the area where we are situated, as you say, full of restaurants and bars. We do hope you can come back in the future and have another cup of coffee with us. Beatriz Miguel, Hotel Manager More

WV
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 3, 2014

This hotel is located about 25 minutes by metro from downtown Madrid. I spent a week for business purposes and had a very nice stay. The hotel is quiet and located in a residential neighborhood. There are three sections to the hotel each with its own set of elevators. I stayed in the front area by the entrance. The room... More

Was this review helpful? Yes 2
Confortel G, Gerente at Confortel Suites Madrid, responded to this review

Dear Client, we are so happy about what you say about our staff! Thus I would like to thank you in the name of Confortel Suites Madrid Team your very nice comments. Thanks also for the great tips you give the other clients about the main turistic spots of Madrid. For sure they will be very helpfull for other travellers.... More

Edinburgh
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 15, 2014

We are just home after spending 3 nights in this hotel; don't really have a bad word to say about it other than the wifi isn't the best, it would have been useful to have another mirror in the room as there was only one in the bathroom and don't expect the get a lie in as the cleaners are... More

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Confortel G, Gerente at Confortel Suites Madrid, responded to this review

Dear Customer, First of all, I woud like to thank you for taking the time to share your feedback with us. Meeting customer needs and expectations is our most important objective. I really appreciate all the information you provide me. I will take it into account in order to improve procedures in the future. On the other hand, I am... More

Medellin, Colombia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 27, 2014

If you go to Madrid do not stay in this hotel, I got robbed inside of the hotel lobby, there is no security at all in the hotel. They have a few security cameras that don't work, after the robbery the hotel staff seem to not care about what happened, they did not offer any support or help and when... More

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Suites Madrid, responded to this review

Dear Santiago, First of all, I would like to thank you for taking the time to share your feedback with us. As I expressed you in the hotel, I am really sorry for the incident happened. This is not under our control though we have increased our security measures recently. I am disappointed to hear that as I assure you... More

Miami Beach, Florida, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 22, 2014

Today is the Second day I tray to sleep in the Floor because I make plane's to coming Madrid for a Courses in the week and the weekend pass few day with my family (Mother & Son). I take a room with two bed's with the option when they arrive take an extra bed. But when I tray to ask... More

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Suites Madrid, responded to this review

Dear Roberto, First of all, I would like to thank you for taking the time to share your feedback with us. I would like to express our sincere apologies. I am very disappointed to read that we had not met your expectations on this occasion. I do not really understand what it could have happened since most of our guests... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2014

Hotel was nice & so were the staff. They were very helpful. Close to a supermarket & places to eat (try the place next door to McDonalds, really good price for lunch or something small to eat) Metro station is a minutes walk from the hotel (Alfonso) which was excellent - 25 mins into the city (Gran VIa) and about... More

Was this review helpful? Yes 1
Confortel G, Gerente at Confortel Suites Madrid, responded to this review

Dear Danielle, Thank you for taking the time to share your stay with other users. We are delighted to know that our hotel lived up all your expectations. It is encouraging to receive such comments as it encourages us to continue our work and continue to strive each day. We will be very happy to welcome you again in the... More

wolves
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 24, 2014

The rooms are a bit smaller than what i am used to even if it did come with a balcony. Specified i required a double bed was given two singles. Location is decent near the metro and a few restaurants as well.

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Singapore, null, Singapore
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 27, 2013

Large hotel rooms located conveniently. Except for the internet everything about the place is great. Would be one of the best choices, also at great value. Internet is a little slow. very friendly local bar and restaurant - Los Torreznos nearby.

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San Diego
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 30, 2013

I have stayed at this hotel a few times for business and you cannot beat its proximity to Alfonso XIII. The rooms are not gigantic, but are modern and have more than enough space for a business traveller. The breakfast buffet is one of the better buffets I have had in Spain. The people at the front desk speak Spanish... More

Was this review helpful? Yes 1
Zurich, Switzerland
Top Contributor
80 reviews 80 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 29, 2013

I was offered a modern or a traditional room and was delighted to have a traditional room which was a charming suite. It was on the street which made it difficult to keep cool. I left the windows open during the day. Wifi worked fine Breakfast was good with lots of fruit. They had some cooked eggs waiting for you... More

Was this review helpful? Yes 1
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Additional Information about Confortel Suites Madrid

Address: Calle Lopez de Hoyos 143, 28002 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Confortel Suites Madrid 4*
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Also Known As:
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#124 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Confortel Suites Madrid is located near the Avenida de América and the Salamanca neighbourhood, within easy access of the M-30, the airport and the Juan Carlos I trade fair centre. ... more   less 
Number of rooms
152

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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