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Gran Melia Fenix

5.0 of 5 Hermosilla 2 | Plaza De Colon, 28001 Madrid, Spain
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Certificate of Excellence 2014
Gran Melia Fenix
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Gran Melia Fenix
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1,163 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cairo, Egypt
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is my second stay at the hotel for same year, one of best hotels and the remarkable thing is the service stuff are very friendly and professionals responds are very fast and they are really active Hotel rooms are very good but not all rooms same space. Breakfast buffet is one of the best and I like the new... More 

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Bucharest, Romania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

4 nights on a business trip with everything you need, with a maximum of a phone call away. First off, great breakfast buffet, with spanish traditional cuisine. Aditional services such as Ironing, Dry Cleaning and so are at a top notch quality. The GYM is fully equipped with Tehnogym state-of-the-art fitness apparrel, and that makes it easy to kill off... More 

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Arundel, United Kingdom
Top Contributor
123 reviews 123 reviews
121 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a very enjoyable and great value two-night weekend stay in a room on the sixth floor, with a balcony and hot-tub. The levels of service at the hotel were superb, with polite and friendly staff ready to help from the moment we arrived and throughout our stay. The public spaces at the hotel are very attractive, beautifully furnished... More 

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chicago
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Staying here is worth the extra expense. Service is outstanding. Rooms are comfortable. Pay a bit more for a premium room and have a street view. In advance look for a tariff that has breakfast included. I cannot really say anything bad about of the Fenix. When in Madrid, I will not stay anywhere else

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Nueva Andalucia, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have stayed in Madrid many times - even at other Melia hotels - but this hotel and its location made me feel like I was seeing Madrid for the first time. The hotel is minutes away from great shopping for all budgets and there are lots of very good restaurants within walking distance (although the hotel also has a... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We found this Hotel to be comfortable. There is a beautiful entrance foyer with an adjoining room that has a stunning glass dome roof. We were in one of the cheapest rooms, having booked this through BA whilst booking our flights, but it was quite adequate. Good comfortable bed and enough room. Only snag was that the bathroom lacked an... More 

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Houston, Texas
Top Contributor
59 reviews 59 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our room was crammed into a corner on the first floor with two other room doors directly next to it. Even the quietest entrance or exit from your neighbor will wake you up. In addition, noises from somewhere (maybe the restaurant below) lead to noises like carts moving at all hours of the night. In addition, there is some kind... More 

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Sao paulo
Contributor
14 reviews 14 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed along with my wife and 3 grown kids du ring 7 days in January 2015. I have made a reservation for 02 rooms although I made a mistake and mentioned 4 people instead of 5. The personel on the reception was great specially Andrea and Caroline. They did all they could and on the next day we... More 

Was this review helpful? Yes 2
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is grand and the staff are very professional but also friendly and speak good English. The rooms are comfortable but , typically for a European capital, very small. It was also very dark even in the middle of the day with only a very tiny window to an internal courtyard. I would not want to spend much time... More 

Was this review helpful? Yes 1
Rio de Janeiro, RJ
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location. Close to a great shopping area and various attractions. Good rooms, great breakfast and good restaurants both in the hotel and nearby. Good service. Everything worked perfectly. I recommend.

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Additional Information about Gran Melia Fenix

Address: Hermosilla 2 | Plaza De Colon, 28001 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Salamanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Gran Melia Fenix 5*
Number of rooms: 203
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Also Known As:
Gran Melia Fenix Hotel Madrid
Gran Melia Madrid
Gran Melia Hotel Madrid
Hotel Style:
#2 Business Hotel in Madrid
#10 Luxury Hotel in Madrid
#12 Romantic Hotel in Madrid
#19 Family Hotel in Madrid

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