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Hotel class 5.0 of 5
Hermosilla 2 | Plaza De Colon, 28001 Madrid, Spain
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Reviews you can trust

89% Recommend
4.5 of 5 stars 96 reviews
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By trip type
All (96)
[ Date ] [ Rating ]
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5 of 5 stars
TheRealDesertFox   18 contributions
PA
Nov 5, 2009 | Trip type: Couples New

Room was very well equipped, if a bit compact. Front Desk and Concierge service was over-the-top friendly! The spread at breakfast was amazing. Location is convenient to the major museums, and several smaller ones. The tea house around the corner is a jewel. Salamanca shopping is just a couple of blocks. more

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4 of 5 stars
TonyClark65   4 contributions
Edinburgh
Oct 29, 2009 | Trip type: Friends getaway

Stayed here 28 Sept - 3rd Oct 2009 (5 nights). Had a free upgrade pass so got really good rooms. First thing I did was ak reception to clear the mini-bar so we could use it as a fridge and suprisingly a maid arrived to do it within 5 mins and there was no charge. There is a nasty sign... more

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5 of 5 stars
TexasKPB   12 contributions
TexasKPB
Oct 24, 2009 | Trip type: Couples

1st time in Spain and I am glad I did my research on Trip advisor since it paid off. I went here with my new husband and we stayed 2 nights in the room with the private jacuzzi on the balcony. If you choose this room you get a private concierge with a complimentary breakfast and snack bar on the... more

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4 of 5 stars
RickW1973   1 contribution
Oct 21, 2009 | Trip type: Business

It was great size for European Standards. Nice part of town and very good overall. There were a few properties that went the step above (Don't forget Madrid was hopeful twice for the Olympics and built many hotels to show they could be ready). more

Great Hotel
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5 of 5 stars
siouxknox   13 contributions
suburban Washington DC
Oct 18, 2009 | Trip type: Couples

Fully worth its four star rating. Beautifully decorated, impeccably clean, friendly and knowledgeable staff, and the most comfortable beds we have ever slept on. Our room faced the street but noise was not a problem due to two double paned windows--yes, four panes of glass keep the outside world away. Though conveniently located in a pleasant area with upscale stores,... more

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5 of 5 stars
lrincon   7 contributions
lrincon
Oct 10, 2009 | Trip type: Couples

This hotel represents what service and attention are all about. The rooms are very comfortable and impecable. The staff is very efficient and cordial. We truly enjoyed our stay and we would recommend it to anyone visiting such a wonderful city. more

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3 of 5 stars
montydogStAlbans   10 contributions
St Albans
Sep 30, 2009 | Trip type: Couples
0/1 found this review helpful

Stayed at the Gran for 3 nights for our first time to Madrid. The hotel itself is nice and quite opulent but the room we were alloced was quite small and overlooked a stairwell, but hey you are not there to look at the view. There was an unfortunate noise though in the middle of the night of what sounded... more

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4 of 5 stars
CCJB_9   1 contribution
Sao Paulo
Sep 27, 2009

I stayed in Madrid with my family, brother and parents. We felt as we were in our own home! Meliá Fenix is very good located next to Museo del Prado, Cibeles Fount.... And it is next to Hard Rock Cafe Madrid. The service is perfect, the bed increadible confortable!!!! Very good breakfast as well! We really recommend this hotel! more

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5 of 5 stars
flmiami   27 contributions
Sunny Isles Beach, Florida
Sep 19, 2009 | Trip type: Business
0/1 found this review helpful

Excellent location in Barrio Salamanca a few steps away from upscale shops, restaurants, El Corte Ingles, and two metro stations Serrano and Colón. Excellent service at the front desk, the restaurants, the housekeeping staff. Comfortable seating areas indoors and outdoors at the lobby level. Standard rooms have a reasonable size (large enough) Nice decoration and furnishings both in the bedroom... more

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5 of 5 stars
oznini   7 contributions
Brisbane
Sep 10, 2009 | Trip type: Couples
1/1 found this review helpful

We chose a superior room on Booking.com and we got exactly what we paid for. ...except for the view! Plaza Colon is under construction at the moment, so the view is not great! In fact everything that was described on the website was in the room, even the soundproof windows. Beautiful room very nicely decorated with a floor to ceiling... more

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Gran Melia Fenix Also Known As

  • Gran Melia Madrid
  • Gran Melia Hotel Madrid
Address: Hermosilla 2 | Plaza De Colon, 28001 Madrid, Spain
Madrid Hotels Gran Melia Fenix
4.5/5.0
96