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Miguel Angel Hotel

5.0 of 5 Miguel Angel 31, 28010 Madrid, Spain
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Miguel Angel Hotel
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Miguel Angel Hotel
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315 reviews from our community

Traveler rating
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    85
    40
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Johannesburg, South Africa
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Definitely not five star. Threadbare carpets, tiny rooms, shower standing in bath with torn shower curtain. Spent a night on business and very disappointed. Staff as old as hotel, which is very old. All pleasant and in some cases very polite, yet moving extremely slowly. Staircase in reception still has old brass carpet holders on the sides, only problem is... More

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OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First at all thank you for your comment in Tripadvisor. We are sorry that the Hotel did not meet your expectations. As you may have read on other previous comments, we are updating our rooms. We are changing with new wooden floor, painted and new furniture, and we expect to have most of them updated in a few... More

Sydney, Australia
Top Contributor
68 reviews 68 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights. The room is clean but furniture was a bit undated. Room is well equipped with safe box & hotel offer free Wi-Fi. Walking distance to major shopping area & public transport near by to the Palace & other attractions. Breakfast was included in our package & food standard are pretty good. Staff very friendly... More

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest Thank for your comment in Tripadvisor about Miguel Angel Hotel. It is a pleasure to know that you enjoyed your stay with us and that you liked our rooms and facilities. Thank you one more time for your review and we hope to welcome you next time you visit Madrid. Your faithfully More

Reading, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

The main lobby/public areas are well kept and the staff are friendly enough. Good for business trip but not very close to anything worth seeing. Pros: gym (small but they have one), pool, breakfast. Cons: rooms are dated and worn (carpets, walls, furnishings). Clean and comfortable but certainly not a five start hotel, anymore.

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OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First of all, we want to thank you for posting your review in Tripadvisor. We appreciate the comment exposed about the service of our staff and our facilities, Regarding your review and as you mentioned, the Hotel is in the process of a gradual renovation You could check that our rooms are being changed with new wooden floor,... More

Boston, Massachusetts
Top Contributor
159 reviews 159 reviews
50 hotel reviews
154 helpful votes 154 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

It is labelled as a 5 star hotel it definitely didn't seem to be one. Closer to 3.5 The Good: Location: north of center near the Real Madrid stadium. The metro station is very close. This area is notclose to the center. The Intercontinental is across the street Internet: I give them credit for the hassle free internet Breakfast: is... More

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Manila, Philippines
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

this not a new hotel and it is not top-notch but it is conveniently located and is quiet. you can walk to the malls (el cortes ingles) or take a short metro ride (station is right in front of the hotel). the staff in the hotel were kind and courteous, no complaints here.

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OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest We want to thank you for your review in Tripadvisor about Miguel Angel Hotel. It is always a pleasure to receive positive feedback. Also thank you for your comments about the staff; we hope to see you back soon in Madrid. Your faithfully More

Sydney
Top Contributor
65 reviews 65 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have read about other travellers' comments about the worn carpet, and the management's replies about up-grading and, in time, to the standards that it once enjoyed. Presently, though, it's left very much to be desired. I have seen large hotel chains closing the operation for a few years, then re-opened with a big bang. For medium size hotels, however,... More

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear Guest First at all thank you for your comment in Tripadvisor. We are sorry that the Hotel did not meet your expectations. As you may have read on other previous comments, our hotel rooms are being changed with new wooden floor, painted and new forniture. We hope that we can change your perspective on our Hotel by staying at... More

Porec, Croatia
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For my first visit to Madrid I chose the Miguel Angel Hotel for which I can say that is good and beautiful hotel in a good location. In front of the hotel there is metro station from which I came from the airport. I got a room with views of the city because I don´ like rooms with a view... More

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest Thanks you for your positive comment posted in Tripadvisor. Your opinion is very important for us. We glad to know that our facilities and service are good what you expected. We hope that you considerer our Hotel in your future stay in Madrid. Your faithfully. More

Contributor
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 14, 2014

Stayed here at the end of an organized tour (Insight). A little far from the historic area, the hotel is nevertheless in the very upscale Salamanca neighborhood, and the rooms as well as the public areas are beautifully done. Breakfast buffet is excellent. Definitely consider staying here when in Madrid.

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest Thank you for your review in Tripadvisor about Miguel Angel Hotel. We glad to know that our facilities and service is a good as what you expected.Your opinion is very important to improve our customer care. Thanks you one more time and will be pleased to welcome again in the Hotel. Your faithfully. More

Nottingham, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 14, 2014

TA should perhaps be aware that this is definitely not 5 star. I'm amazed they still have this rating having just come from the Gran Melia Felix - worlds apart! I have to say the foyer and ground floor amenities for Miguel Angel are beautifully preserved. I have no doubt this was 5 star it's day but this day was... More

Was this review helpful? Yes 2
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest Thank you for posting your comment about Miguel Ángel Hotel in Tripadvisor. As you can read in others review, the Hotel is in process of gradual renovation. We will be pleased to accommodate you in an updated room next time you visit us Your faithfully. More

Farum, Denmark
Top Contributor
68 reviews 68 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 11, 2014

Good little over average business hotel. Good service in reception, plenty of English speaking staff, friendly and helpful. Good room with desk and chair, nice when work must be done. Breakfast buffet very good! Dinner served at terrace, so nice to relax in the warm evening. However many small issues that should be improved. Hangers to the coats, no power... More

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First at all thank you for posting your review in Tripadvisor about Miguel Angel Hotel. Your opinion is very important to improve our customer care. IWe are very sorry you could not enjoy our restaurant The Garden of Miguel Angel, but our hotel facilities include Room Service 24 hours a day for all our clients Thanks you one... More

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Additional Information about Miguel Angel Hotel

Address: Miguel Angel 31, 28010 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Miguel Angel Hotel 5*
Number of rooms: 267
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Also Known As:
Hotel Miguel Angel
Miguel Angel Madrid
Occidental Miguel Angel

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