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Miguel Angel Hotel

5.0 of 5 Miguel Angel 31, 28010 Madrid, Spain
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Miguel Angel Hotel
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Miguel Angel Hotel
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326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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kusadasi
Top Contributor
86 reviews 86 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice situation of the hotel almost at the center and next to the metro station only few steps.Hotel general areas looking better then the rooms because there is no renovation amde with the rooms.It really needs a good renovation tehn will deserve 5 stars.Reception clerks are so symphatic but some of them were very unexperienced people but their smiling face... More 

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London
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 13, 2014

Well, I guess we were lucky compared to many other comments about the rooms. I think we might have been executive (presumably the standard ones are much less good). The room was fine, not large, but perfectly good: clean, quite smart and everything worked. Staff were all friendly and helpful. The wifi everywhere was excellent. The room came with the... More 

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OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest Thanks you for your positive comment posted in Tripadvisor about Miguel Angel Hoel. Your opinion is very important for us. We glad to know that our facilities and service are good what you expected specially our Spa Caroli Health Club. Thanks you one more time and will be pleased to welcome again in the Hotel. Your faithfully. More 

Tampere, Finland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 3, 2014

I was on a business trip for 5 nights at the executive rooms. The room and the hotel in general was clean and well kept, although also a bit outdated. Some areas of the carpet in my room were almost worn out. The breakfast at the executive club was a bit dull, but plentiful. On the other hand, free snacks... More 

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OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear sir, Thank you for sharing your experience about your stay in Miguel Angel Hotel. We are glad to know that our facilities and service is a good as what you expected, specially our Club Miguel Angel in the 5th Floor; Thank you again for sharing your experience and we look forward to welcome you in the future. Your faithfully More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 3, 2014

I just arrived to the hotel and I have booked both a standard and an executive room. There is actually no difference and I pay 200 euros/ night which is outraging. The hotel is so old that rooms smell dust and cost much more than better hotels in the city. It definitely not worth paying more than the standard room... More 

Was this review helpful? Yes 1
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First at all thank you for your comment in Tripadvisor. We are sorry that the Hotel did not meet your expectations. As you may have read on other previous comments, our hotel rooms are being changed with new wooden floor, painted and new forniture. We hope that we can change your perspective on our Hotel by staying at... More 

Johannesburg, South Africa
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 18, 2014

Definitely not five star. Threadbare carpets, tiny rooms, shower standing in bath with torn shower curtain. Spent a night on business and very disappointed. Staff as old as hotel, which is very old. All pleasant and in some cases very polite, yet moving extremely slowly. Staircase in reception still has old brass carpet holders on the sides, only problem is... More 

Was this review helpful? Yes 1
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First at all thank you for your comment in Tripadvisor. We are sorry that the Hotel did not meet your expectations. As you may have read on other previous comments, we are updating our rooms. We are changing with new wooden floor, painted and new furniture, and we expect to have most of them updated in a few... More 

Sydney, Australia
Top Contributor
70 reviews 70 reviews
28 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 17, 2014

We stayed here for 2 nights. The room is clean but furniture was a bit undated. Room is well equipped with safe box & hotel offer free Wi-Fi. Walking distance to major shopping area & public transport near by to the Palace & other attractions. Breakfast was included in our package & food standard are pretty good. Staff very friendly... More 

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest Thank for your comment in Tripadvisor about Miguel Angel Hotel. It is a pleasure to know that you enjoyed your stay with us and that you liked our rooms and facilities. Thank you one more time for your review and we hope to welcome you next time you visit Madrid. Your faithfully More 

Reading, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 12, 2014

The main lobby/public areas are well kept and the staff are friendly enough. Good for business trip but not very close to anything worth seeing. Pros: gym (small but they have one), pool, breakfast. Cons: rooms are dated and worn (carpets, walls, furnishings). Clean and comfortable but certainly not a five start hotel, anymore.

Was this review helpful? Yes 1
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First of all, we want to thank you for posting your review in Tripadvisor. We appreciate the comment exposed about the service of our staff and our facilities, Regarding your review and as you mentioned, the Hotel is in the process of a gradual renovation You could check that our rooms are being changed with new wooden floor,... More 

Boston, Massachusetts
Top Contributor
163 reviews 163 reviews
51 hotel reviews
156 helpful votes 156 helpful votes
2 of 5 stars Reviewed September 25, 2014 via mobile

It is labelled as a 5 star hotel it definitely didn't seem to be one. Closer to 3.5 The Good: Location: north of center near the Real Madrid stadium. The metro station is very close. This area is notclose to the center. The Intercontinental is across the street Internet: I give them credit for the hassle free internet Breakfast: is... More 

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest First at all thank you for posting your comment in Tripadvisor. The hotel is in the process of gradual renovation. Our room are being changed with wooden floor, painted and new forniture. We expect to have most of them updated in a few months. Thanks again for your opinion, and we hope that you considerer our hotel for... More 

Manila, Philippines
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 24, 2014

this not a new hotel and it is not top-notch but it is conveniently located and is quiet. you can walk to the malls (el cortes ingles) or take a short metro ride (station is right in front of the hotel). the staff in the hotel were kind and courteous, no complaints here.

Was this review helpful? Yes 1
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear guest We want to thank you for your review in Tripadvisor about Miguel Angel Hotel. It is always a pleasure to receive positive feedback. Also thank you for your comments about the staff; we hope to see you back soon in Madrid. Your faithfully More 

Sydney
Top Contributor
68 reviews 68 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 23, 2014

I have read about other travellers' comments about the worn carpet, and the management's replies about up-grading and, in time, to the standards that it once enjoyed. Presently, though, it's left very much to be desired. I have seen large hotel chains closing the operation for a few years, then re-opened with a big bang. For medium size hotels, however,... More 

Was this review helpful? Yes
OnlineManagerHMA, Online Manager at Miguel Angel Hotel, responded to this review

Dear Guest First at all thank you for your comment in Tripadvisor. We are sorry that the Hotel did not meet your expectations. As you may have read on other previous comments, our hotel rooms are being changed with new wooden floor, painted and new forniture. We hope that we can change your perspective on our Hotel by staying at... More 

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Additional Information about Miguel Angel Hotel

Address: Miguel Angel 31, 28010 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Miguel Angel Hotel 5*
Number of rooms: 267
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Also Known As:
Hotel Miguel Angel
Miguel Angel Madrid
Occidental Miguel Angel
Hotel Style:
#13 Spa Hotel in Madrid
#156 Luxury Hotel in Madrid

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