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Espahotel Plaza Basilica

3.0 of 5
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C/ Comandante Zorita 27, 28020 Madrid, Spain
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10% off room rate
Espahotel Plaza Basilica
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Ranked #311 of 453 Hotels in Madrid
A recent review
4 of 5 stars Reviewed December 2, 2014
schan85 U.K
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70 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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12 reviews 12 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

i wasnt expecting a 5 stars hotel, but i have to say that although the entrance and exterior looked ok, the room i got was in desperate need of a renovation. The requested a non smoking room but the smell of the room was disgusting, yet the staff insisited it wasnt a smoking room. The room was dirty and in... More 

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4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

We stayed here in sept for a late summer city break and football weekend. It is outside the city so away from the tourist bits.. but it wasnt a lovely place to stay.. it was close to the santiago.. in the middle of hustle and bustle of the financial district with shops all around.. a true reflection of madrid away... More 

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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 30, 2014

Very convenient for us, coming from the airport. Direct metro line to Nuevo Ministerio Station and then a 10 minute walk to hotel. The hotel was clean and comfortable and very quiet at night. There are a lot of cafes, bars (think tapas), grocery stores all within a 2 block radius. There is also a Cortes Ingles close by. If... More 

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Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
6 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed September 12, 2014

First: The staff was AMAZING and super helpful with anything you needed. :) Second: The room was average I guess....No frills about it...at all. Our room was clean and very average.....the kitchenette was nice and clean. The location was fine with us as we utilize the Metro system often. The walk to the metro was quick and Starbucks is not... More 

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Maringa, PR
Top Contributor
68 reviews 68 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 29, 2014

Location, atmosphere, quality rooms, service, reception.....everything is very good but you don´t have breakfast...we have paid for this then we were invited to have one coffe or one juice, one bread with butter and nothing more!!! in a Coffe on the corner ! Inappropriate !!!

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Bordeaux, France
Top Contributor
86 reviews 86 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 10, 2014

Great place to stay. Roomy apartments with 1 or 2 separate bedrooms plus kitchen. Lots of restuarants and bars close by as well as an indoor market. 3 different metro stops within 10 minute walk. Very friendly staff who are also very helpful. We stay here whenever we are in Madrid.

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Andover, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 14, 2014

We booked this hotel through Royal holiday club so I don't know whether we got different rooms but I have to say I cannot recognise this place from other glowing reviews. The first room we had was at the front of the hotel and in dire need of refurbishment. My wife's face dropped when we were shown into the suite.... More 

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Cottesloe, Australia
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2014 via mobile

We stayed here for a period of three weeks, at all times the service standards were high and very professional. The rooms were of a generous size, the only comment here is that the decor is out dated, however this did not effect our stay. The hotel is located in a convenient and upwardly mobile area with good access to... More 

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Walnut Creek, CA
Top Contributor
59 reviews 59 reviews
11 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

Good location for soccer fans and business travellers. The public transportation is excellent so you will reach old Madrid in 15 minutes by bus, train, or subway. The hotel room is spacious (suite), but a little bit run down. Still a good value for a big city.

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London, United Kingdom
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 24, 2013 via mobile

I stayed in this place for a month when I moved to madrid in nov 2011 due to job relocation with my company. It is a good place even if in needing of a refurbishment. Like the majority of hotels in Spain it is very old style, but still functional. It is not in the center but close an well... More 

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