Thats all i can say. The front reception staff did not make any effort to welcome us. We had to wait atleast 20minutes before we were allowed to check in and we arrived after check in time. saying the above the location was very good and you could walk to many of the sights. The room service was good. and... more

We went for Orgullo Gay (Gay Pride) knowing full well that the activities around Chueca and Gran Vía would mean that the parties in the streets and plazas would run well into the early hours each night. Although very conveniently placed to get into Chueca and to see the parade pass the front doors, the internal room was an oasis... more

This is a good clean, very central hotel. But the rooms are of wildly differant sizes and quality. We were initially put in to a room the size of a rabbit hutch with absolutely no natural light. Worse than a poor Travelodge. I immediately asked for another and this time our room was larger, brighter but was on the first... more

Pictures are a little misleading, rooms are small and beds are hard. Seems to be the norm for Madrid. Bathroom is nice and clean and well appointed. The hotel is clean and maid service is attentive. The hotel staff has mixed reviews. There is one Staff member that seems to always be rude - all others friendly and helpful! Air... more

Solo traveller, v.helpful staff, quiet hotel, room fine for one, bathroom excellent. For me...10/10. Certainly intend to return., more

My wife and I spent 3 days at Villa de la Reina and had a good stay. The welcome was very good and porters immediately on hand. The foyer is spacious and impressive with a nice bar. Our room was however small and disappointing. We hadn't planned on spending much time in the hotel so we didn't ask to change.... more

We spent seven wonderful nights at H10 Villa de la Reina. We had wanted a comfortable hotel in the 80-90 Euro range, and this surpassed our expectations. From the moment we arrived (and were allowed to check-in two hours early), we knew we had chosen the right location for our family. The hotel staff we came into contact with was... more

the H10 Villa de la Reina is a nice hotel, completely renewed, with a good service and nice rooms, in a very good position for any need you may have in Madrid. The room I got was clean and perfectly appointed, even if a little too small. The bed in particular was smaller than a normal queen size, which was... more

The Villa de la Reina's rooms are very contemporary, updated and clean. I loved the combo closet, drawers and mini bar system that allowed all of my personal items to be located together for convenience. The pictures that are shown on the website are exactly as the rooms look. The single, had a double bed and the daily fresh towels... more