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Hotel Puerta de Toledo

Glorieta Puerta de Toledo, 4, 28005 Madrid, Spain
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent 4 night at this hotel on a trip to Madrid. The hotel is well situated for exploring this beautiful city and it is clean and efficiently run. My only criticism was the distinct smell of cigarette smoke in my room , smoking had obviously been allowed in this room and the odour was unpleasant, so much so that... More 

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Melbourne, Australia
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 1 week ago

Ugh. I wouldn't stay here again. Beds are too hard, breakfast was grim. Staff were lovely and helpful and deserve a better product to be selling. This really is aimed at the budget traveller who really doesn't care where they sleep.

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Maidenhead, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was clean, friendly and perfectly placed for touring around the city. Very close to an underground station and bus stops and easily walkable to Plaza Mayor, Royal Palace etc. Very convenient and would stay again. And free wifi too.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked with BA for 3 nights stay. Good location 2mins from Metro stop at edge of old town.Easy 15 min walk to the Royal Palace, Prado etc.3 star hotel with buffet breakfast-do go early to get veg omlette otherwise unhealthy options. Staff very professional and helpful and speak very good English, and have maps at reception. Only complaint was the... More 

Was this review helpful? Yes 1
Narberth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for three nights in June. Didn't use the bar/breakfast, but they looked nice enough. The room was great for the price that we paid. The beds were comfortable, air con was very useful and the fridge was excellent so that the water we had for the next day (much needed in June in Madrid!) was nice and cool. Location... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

We were sitting in the lobby of the hotel's cafe in the cafe in order to eat breakfast and someone stole my bag in the hotel!!! The worst part was that the reception didn't seem to care at all just saying that they didn't see anything . Inside the hotel in front of the reception!!! I think that they didn't... More 

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Brasov, Romania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

We came here on 1st of May 2015 and stayed for 4 nights. Actually we arrived on 1st of May at 3am and the hotel staff was very prompt and happy to give us the room we reserved. The room was at the top floor, was big, the bathroom aswell (we were very surprised and pleased by this). The room... More 

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Des Moines, Iowa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 18, 2015

Our room was on the 2nd floor of this hotel and it had the worst beds I have ever slept on. I have been more comfortable camping out and sleeping on the ground. The blankets looked like they were from the 1960's. The walls are also paper thin and you can hear complete conversations in the rooms that are next... More 

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Bucharest, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 2, 2015

A very good hotel for 3*. The breakfast buffet was good. They have wifi in rooms. The rooms are very clean. They don't have fridge in every room. A central hotel, about 20 min walk to the Plaza Mayor. We asked for a baby-cot, but in the first night they didn't have one (because 2 babycots from 5 was broken).... More 

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Frankfurt, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

My wife and I visited this hotel in April 2015 celebrating our four years of marriage. The hotel is decorated. But have very capable and friendly employees. The breakfast buffet is very good and delicious. The wifi is fast. This holiday was just to relax and do nothing we like very much. They are all friendly and are always cheerful.

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