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Hotel Puerta de Toledo

Glorieta Puerta de Toledo, 4, 28005 Madrid, Spain
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403 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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    (403)
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    (98)
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Narberth, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed for three nights in June. Didn't use the bar/breakfast, but they looked nice enough. The room was great for the price that we paid. The beds were comfortable, air con was very useful and the fridge was excellent so that the water we had for the next day (much needed in June in Madrid!) was nice and cool. Location... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We were sitting in the lobby of the hotel's cafe in the cafe in order to eat breakfast and someone stole my bag in the hotel!!! The worst part was that the reception didn't seem to care at all just saying that they didn't see anything . Inside the hotel in front of the reception!!! I think that they didn't... More 

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Brasov, Romania
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

We came here on 1st of May 2015 and stayed for 4 nights. Actually we arrived on 1st of May at 3am and the hotel staff was very prompt and happy to give us the room we reserved. The room was at the top floor, was big, the bathroom aswell (we were very surprised and pleased by this). The room... More 

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Des Moines, Iowa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Our room was on the 2nd floor of this hotel and it had the worst beds I have ever slept on. I have been more comfortable camping out and sleeping on the ground. The blankets looked like they were from the 1960's. The walls are also paper thin and you can hear complete conversations in the rooms that are next... More 

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Bucharest, Romania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A very good hotel for 3*. The breakfast buffet was good. They have wifi in rooms. The rooms are very clean. They don't have fridge in every room. A central hotel, about 20 min walk to the Plaza Mayor. We asked for a baby-cot, but in the first night they didn't have one (because 2 babycots from 5 was broken).... More 

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Frankfurt, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and I visited this hotel in April 2015 celebrating our four years of marriage. The hotel is decorated. But have very capable and friendly employees. The breakfast buffet is very good and delicious. The wifi is fast. This holiday was just to relax and do nothing we like very much. They are all friendly and are always cheerful.

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Greensboro NC
Level Contributor
238 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
5 of 5 stars Reviewed May 19, 2015

The three of us stayed six nights at this hotel. We requested a refurbished room higher up, and they said they would try to accommodate, which they did. Our room was extremely clean and modern, and the bedding comfortable; not large and not small. The staff at the front desk, and the maid, were very skilled and aimed to please.... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 12, 2015

VERY VERY OLD HOTEL. This hotel needs a modernization fast, the rooms are old and the room key is a regular key with a mini tombstone as its keychain. The rooms are extremely small for a 1 person room. Although they have a separate toilet, sink and shower, you can use all of it together as it was very small.... More 

Was this review helpful? Yes 3
Worcestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 24, 2015

Stayed here 20th to 23rd April with my girlfriend, first class run hotel and in a great location to explore Madrid, will definitely stay here again when next in Madrid :-) Rooms very clean, staff all were excellent, buffet breakfast was much more than expected with coffee that was just divine !!!

Was this review helpful? Yes 5
San Fulgencio, Spain
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 11, 2015

We came to this hotel as part of an organised bus trip. We stayed two nights and had a seventh floor, attic room. It was very clean and modern. There's no restaurant but plenty places to eat nearby. Breakfast is self service and adequate. Free wifi and several TV news programmes in English. My only minor complaint would be that... More 

Was this review helpful? Yes 7
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