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Hotel Puerta de Toledo

Glorieta Puerta de Toledo, 4, 28005 Madrid, Spain
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1 room 1 guest
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (98)
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    (131)
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1 review
1 of 5 stars Reviewed 2 weeks ago

This is a very conveniently located hotel. We stayed here for 2 nights and I couldn't have been more DISAPPOINTED! First the AC in our room didn't work and they removed part of the ceiling and drilled and messed around with it for quite a while before they said we would have to move to another room. The receptionist was... More 

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London, United Kingdom
Level Contributor
52 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here as part of a BA city break. Very reasonably priced, the hotel is clean with good air con and wifi. It is a bit out of the main centre but easy access to Gran Via etc by direct metro route. Access to airport ok but two changes and, at least late at night, metro line trains running only... More 

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London, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 4 night at this hotel on a trip to Madrid. The hotel is well situated for exploring this beautiful city and it is clean and efficiently run. My only criticism was the distinct smell of cigarette smoke in my room , smoking had obviously been allowed in this room and the odour was unpleasant, so much so that... More 

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Melbourne, Australia
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed July 21, 2015

Ugh. I wouldn't stay here again. Beds are too hard, breakfast was grim. Staff were lovely and helpful and deserve a better product to be selling. This really is aimed at the budget traveller who really doesn't care where they sleep.

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Maidenhead, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 3, 2015

This hotel was clean, friendly and perfectly placed for touring around the city. Very close to an underground station and bus stops and easily walkable to Plaza Mayor, Royal Palace etc. Very convenient and would stay again. And free wifi too.

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London, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 2, 2015

Booked with BA for 3 nights stay. Good location 2mins from Metro stop at edge of old town.Easy 15 min walk to the Royal Palace, Prado etc.3 star hotel with buffet breakfast-do go early to get veg omlette otherwise unhealthy options. Staff very professional and helpful and speak very good English, and have maps at reception. Only complaint was the... More 

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Narberth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2015

Stayed for three nights in June. Didn't use the bar/breakfast, but they looked nice enough. The room was great for the price that we paid. The beds were comfortable, air con was very useful and the fridge was excellent so that the water we had for the next day (much needed in June in Madrid!) was nice and cool. Location... More 

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1 review
1 of 5 stars Reviewed June 28, 2015 via mobile

We were sitting in the lobby of the hotel's cafe in the cafe in order to eat breakfast and someone stole my bag in the hotel!!! The worst part was that the reception didn't seem to care at all just saying that they didn't see anything . Inside the hotel in front of the reception!!! I think that they didn't... More 

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Brasov, Romania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

We came here on 1st of May 2015 and stayed for 4 nights. Actually we arrived on 1st of May at 3am and the hotel staff was very prompt and happy to give us the room we reserved. The room was at the top floor, was big, the bathroom aswell (we were very surprised and pleased by this). The room... More 

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Des Moines, Iowa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 18, 2015

Our room was on the 2nd floor of this hotel and it had the worst beds I have ever slept on. I have been more comfortable camping out and sleeping on the ground. The blankets looked like they were from the 1960's. The walls are also paper thin and you can hear complete conversations in the rooms that are next... More 

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