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Hotel Puerta de Toledo

Glorieta Puerta de Toledo, 4, 28005 Madrid, Spain
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Hotel Puerta de Toledo
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384 reviews from our community

Traveler rating
    70
    194
    94
    20
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greensboro NC
Top Contributor
231 reviews 231 reviews
42 hotel reviews
275 helpful votes 275 helpful votes
5 of 5 stars Reviewed 1 week ago

The three of us stayed six nights at this hotel. We requested a refurbished room higher up, and they said they would try to accommodate, which they did. Our room was extremely clean and modern, and the bedding comfortable; not large and not small. The staff at the front desk, and the maid, were very skilled and aimed to please.... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

VERY VERY OLD HOTEL. This hotel needs a modernization fast, the rooms are old and the room key is a regular key with a mini tombstone as its keychain. The rooms are extremely small for a 1 person room. Although they have a separate toilet, sink and shower, you can use all of it together as it was very small.... More 

Was this review helpful? Yes 3
Worcestershire, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here 20th to 23rd April with my girlfriend, first class run hotel and in a great location to explore Madrid, will definitely stay here again when next in Madrid :-) Rooms very clean, staff all were excellent, buffet breakfast was much more than expected with coffee that was just divine !!!

Was this review helpful? Yes 5
North Shields
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 11, 2015

We came to this hotel as part of an organised bus trip. We stayed two nights and had a seventh floor, attic room. It was very clean and modern. There's no restaurant but plenty places to eat nearby. Breakfast is self service and adequate. Free wifi and several TV news programmes in English. My only minor complaint would be that... More 

Was this review helpful? Yes 6
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 6, 2015

I booked this hotel as part of a package with british airways. Its well located in las latinas, lots of bars and restaurants more of a younger clientel area. Its also close to plaza mayor beautiful and then a really nice walk into centro up to gran via. Again lots of restaurants and bars these more civilised than las latina.... More 

Was this review helpful? Yes 3
London
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 14, 2015

Stayed there for 2 nights, no complaints. The room was spotless. It looked newley decorated and quite modern. I noticed that some guests had old style keys (Spanish guests mostly) with a weight attached that had to be left at reception when going out. We where given a new style card key. It may be possible that some parts of... More 

Was this review helpful? Yes 5
Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2015

I am so happy we could ade the reservation for this nice hotel. We have stayed in the new floors, they are so modern, clean, they got a good view of the city (unfortunately not the one with the Puerta de Toledo on it) The staff was so kind for everything from the people at the reception, to the maids... More 

Was this review helpful? Yes 4
Sarajevo, Bosnia and Herzegovina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 15, 2015

I spent 2 nights in Hotel Puerta de Toledo on a business trip. I would definitely recommend this hotel - the location is good and the overall service is great. The room I was in was cozy, nice and clean. The food is also very good.

Was this review helpful? Yes 4
Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed February 2, 2015

I'm surprised by the good reviews--I definitely feel let down by the reviews as I consulted Tripadvisor prior to booking. I do notice, however, that the 5 reviews that are "terrible" are all in Spanish...I should have listened to those reviews even though there are many more good reviews. As someone who has traveled throughout Europe, this is one of... More 

Was this review helpful? Yes 3
London, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 27, 2015

Spent 2 nights in this hotel in Madrid on the way back to Canada from Tenerife. I would recommend this hotel for those looking to stay in the central area. It is a 2 minute walk to the bus stop for the hop-on, hop-tour bus, it is close to some attractions and has a number of restaurants nearby. The hotel... More 

Was this review helpful? Yes 4
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