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Hotel Puerta de Toledo

Glorieta Puerta de Toledo, 4, 28005 Madrid, Spain
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Hotel Puerta de Toledo
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360 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for 2 nights, no complaints. The room was spotless. It looked newley decorated and quite modern. I noticed that some guests had old style keys (Spanish guests mostly) with a weight attached that had to be left at reception when going out. We where given a new style card key. It may be possible that some parts of... More 

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Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am so happy we could ade the reservation for this nice hotel. We have stayed in the new floors, they are so modern, clean, they got a good view of the city (unfortunately not the one with the Puerta de Toledo on it) The staff was so kind for everything from the people at the reception, to the maids... More 

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Sarajevo, Bosnia and Herzegovina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015

I spent 2 nights in Hotel Puerta de Toledo on a business trip. I would definitely recommend this hotel - the location is good and the overall service is great. The room I was in was cozy, nice and clean. The food is also very good.

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Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 2, 2015

I'm surprised by the good reviews--I definitely feel let down by the reviews as I consulted Tripadvisor prior to booking. I do notice, however, that the 5 reviews that are "terrible" are all in Spanish...I should have listened to those reviews even though there are many more good reviews. As someone who has traveled throughout Europe, this is one of... More 

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London, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 27, 2015

Spent 2 nights in this hotel in Madrid on the way back to Canada from Tenerife. I would recommend this hotel for those looking to stay in the central area. It is a 2 minute walk to the bus stop for the hop-on, hop-tour bus, it is close to some attractions and has a number of restaurants nearby. The hotel... More 

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Benijofar, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2014

My son and I stayed there from 17th - 19th December. We stayed in a twin room which had recently been refurbished. The room was nice and clean, although we did find the new beds to be a bit firm but still managed a good night's sleep. The only other thing we had issues with was that the toilet in... More 

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Egues, Spain
Contributor
20 reviews 20 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 21, 2014 via mobile

I stayed for a night in a single room. I needed a hotel near the centre and this was not very expensive. The room was small but OK for just one night. The shower is really really small and having a shower is difficult. Furniture and facilities are old, but clean. The worst part was finding a place to park... More 

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Coventry, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel is right by the Puerta de Toledo, the metro station is opposite and it is in moderate walking distance of the Prado in one direction and the Cathedral and Palace in the other. If walking is not easy for you, the metro is literally 200 metres away. Unless you have a small car, the car park (in the... More 

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Sydney, Australia
Top Contributor
51 reviews 51 reviews
51 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 15, 2014

Spent 4 nights with the family (1 child) in Oct 2014. We were pleasantly surprised with this hotel. It was very affordable, close to a subway station (altough you can really walk around all Madrid quite easily). The rooms are comfortable (we had 3 single beds), very clean & the buffet breakfast was very nice (wish they had a better... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 9, 2014

Excellent location if you want to explore the old part of Madrid which has so much to offer. However, I haven't seen such a dated room for many years. Pay a bit more and go elsewhere if you want a nice room.

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