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Principe Pio Hotel

Hotel website
Cuesta de San Vicente 14, 28008 Madrid, Spain
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Principe Pio Hotel
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Principe Pio Hotel
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579 reviews from our community

Traveler rating
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    119
    38
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alicante Province, Spain
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located near to the end of the grand via- 5 minute walk and also 5-10 minutes from the Plaza Mayor and Sol Shopping area! Lovely Classic Hotel. Clean, Tidy and warm. For the price and location you couldn't find much better. A Cinema close to hotel showing movies in English! Nearest Metro was Plaza Espanya. Close by is the Royal... More 

Was this review helpful? Yes 2
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, First of all we want to thank you for the time you spent sharing your experience in this hotel with other travellers. We always aim to offer our guests the best, so we are really pleased that the hotel reached your expectations and you enjoyed your stay. The hotel is placed in a privileged place,with amazing views of... More 

Delft, The Netherlands
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for 4 nights during our citytrip in Madrid. We found the staff very kind and helpful and ready to answer any question or concerns as well as give us tips on where to go and how to get there. We had a small leak problem during our last day which was supposed to be fixed,... More 

Was this review helpful? Yes 1
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, First of all we want to thank you for the time you spent sharing your experience in this hotel with other travellers. We are so pleased that you enjoyed the room,and you found ir clean and comfortable. We also want to inform you that all the problems has already been fixed. We always aim to offer our guests... More 

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked this as part of a package through football beaks and it was a great city hotel. Perfectly situated for sightseeing. We had our room upgraded when we arrived as it was my husband's birthday and this was a lovely touch - view opposite the Royal palace. Noise from the road not a problem for us, even though it is... More 

Was this review helpful? Yes 1
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, First of all we want to thank you for the time you spent sharing your experience in this hotel with other travellers. We are so pleased that the hotel reached your expectations. We always aim to offer our guests the best, so in the last months we improved our rooms and some our services, like wi-fi, and we're... More 

San Jose, Costa Rica
Contributor
11 reviews 11 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 8, 2015

Stayed in this hotel 4 nights during a touristic trip to Madrid in Winter. Since we were three adults, we needed a triple, which was readily available when I booked online. My overall experience with this hotel was satisfying, and I would go back if I return to Madrid. Location: good enough for tourism. Within a walking distance from the... More 

Was this review helpful? Yes 4
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, We want to thank you the time you spent sharing your experience in this hotel with other travellers. We're pleased that you enjoyed your stay in the hotel and that you found kind and helpful the treatment you received from our staff, who will get this comment. We' re really glad that we were able to satisfy your... More 

Oporto
Top Contributor
69 reviews 69 reviews
44 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 3, 2015

It is my 3rd time at this hotel. I noticed some renovations. First night was given a room towards the street and traffic noise doesnt help your sleeping. Complained with reception. Next night i was given an interior room kingsize bed with imaculate white blankets. Receptionists help you a lot and very wellcoming. Besides Hotel is very centrally located closed... More 

Was this review helpful? Yes 1
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, First of all we want to thank you for the confidence you have in our hotel. Also we want to thank you for the time you spent sharing your experience in this hotel with other travellers. We are pleased that we reached your expectations, in our services and the treatment you received from our staff, who will get... More 

Northeastern Colorado
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 26, 2014

We stayed at this hotel and really enjoyed our visit. The rooms were averagely sized for a City Hotel, the view was great, and the concierge really helped up plan our activities for the day and coordinate anything we could ever need. He was great! The rooms were a little warm, but our second night we discovered the thermostat that... More 

Was this review helpful? Yes
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client We want to thank you the time you spent sharing your experience in our hotel with other travellers. We are pleased that we have reached your expectations and that the treatment you received by our staff was kind, especially our concierge, who will receive your comment. We work to cover all the needs of our guests and for... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 20, 2014

What can I say about this hotel, well as other guests have mentioned the noise at the front of the hotel was unbearable, the room was stifling hot and we had no choice but to have the window open and sleep was non existent. The room decor was old and dated which made it appear very run down and dirty.... More 

Was this review helpful? Yes 1
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, First of all we want to thank you for the time you spent sharing your experience with other travellers. We're very sorry about your upset, but noise of people and cars, which double their presence in the city center in Christmas, is bigger than in other time of the year. All these generate, doubtless, much more noise, which... More 

Torrevieja, Spain
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 19, 2014

Great location, shame about the hotel. We were unfortunate to stay when there was a party of students staying, who thought it great fun to open all the windows and shout to each other until gone 2am! Breakfast on our last morning was hit and miss, we arrived at 9.10, and missed all the cooked items! No bar available, which... More 

Was this review helpful? Yes
Severino C, Director General at Principe Pio Hotel, responded to this review

Dear client, First of all we want to thank you the time you spent sharing youe experience in our hotel with other travellers. We wantyou to know that we are reallu sorry about your upset, but although we want all our guests have a pleasant stay, if we would had received some information about your problem our staff would had... More 

Albany, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2014

The hotel location is great! Very accesible to Madrid's historical landmarks, nightlife and shopping. Not to mention that it is right accross of the Royal Palace. Hotel may be dated but it does have its charm. From the tradional decor of the lobby,two passenger elevators and its marbled stairs. The rooms were adequate and comfortable. The noise is typical of... More 

Was this review helpful? Yes 2
J_Thomson23, Director General at Principe Pio Hotel, responded to this review

Dear client, From Principe Pio Hotel we want to thank you for your comment because for us the most important is that our guests feel like home during their stays at the hotel. For us is also very important, and we are very glad, that our hotel, our staff and our servicies has reached your expectations. We will share your... More 

Bournemouth
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 23, 2014

This is a fantastic location right next to the Royal Palace and just below Plaza de Espana from which Gran Via leads off. Plaza Mayor and Puerta del Sol are an easy walk away as well. Also if you take Renfe Circanias line 1 from terminal 4 at the airport it comes direct to Principe Pio station which is 5... More 

Was this review helpful? Yes 1
J_Thomson23, Director General at Principe Pio Hotel, responded to this review

Dear client: We want to thank you for choosing our hotel during your stay in Madrid and for taking a few minutes to share your experience with other travellers. The exceptional location of the hotel is perfect to visit the historic center of the city by foot and it's also close to Gran Via, where musicals, shops, cinemas and restaurants... More 

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