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Hotel Orfila

5.0 of 5 Calle de Orfila 6, 28010 Madrid, Spain
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Certificate of Excellence 2014
Hotel Orfila
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Hotel Orfila
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306 reviews from our community

Traveler rating
    232
    56
    10
    5
    3
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44
176
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35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Preston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for three nights in early December 2014 having originally looked at the larger hotels in Madrid. I can only say thank goodness I found that this hotel was available for the days we wanted. If you're staying in Madrid and want a luxury hotel which has attentive staff who care for good service, then the Orfila is it.... More 

Was this review helpful? Yes 1
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear guest, Many thanks for your stay at the Relais & Châteaux Hotel Orfila. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stayed in Madrid. For us is very important that our guests feel comfortable and happy during their stay in the hotel. Don't hesitate to return to Orfila Hotel if you come... More 

San Francisco, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Small hotel on quiet street very near great restaurants, shopping, museums, etc. Charming with a good restaurant, small bar and impeccable service. The rooms are well-appointed with particularly nice bathrooms. The staff is utterly professional and could not have been more helpful. Everything you expect from a well-run Relais et Chateaux property.

Was this review helpful? Yes 1
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear Guest, We are really happy to learn that you enjoyed your stay with. At Hotel Orfila we like to take care of our guests so they can get best possible experience while visiting Madrid. Thank you for taking the time to share your experience with other travelers here at TripAdvisor with such kind comment. We look forward to see... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Our experience at the Orfila was fantastic. From the arrival through to our leaving we felt the service was as good as any we've ever experienced. The room was lovely and big, the temperature just right and the bed and bathroom added to the feeling of comfort. The restaurant is really good. We had a lovely meal accompanied by great... More 

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear guest, We are extremely happy to learn that you experience with us was of your liking. We would truly love the opportunity to welcome you back next time you are in Madrid. Best regards, Verónica García, More 

Florence, Italy
1 review
5 of 5 stars Reviewed 3 weeks ago

A very charming and elegant hotel perfectly placed to explore the sites of Madrid. The service is superb in every way. The incredibly helpful front desk staff were the best I have ever experienced. The atmosphere is serene and intimate. We had an enchanting suite overlooking the lovely courtyard garden. The breakfast in the beautiful dining room facing the garden... More 

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear Susan, We are really happy to learn that you enjoyed your stay with us and that you appreciated our team’s efficient and friendly service, as well as our facilities. At Hotel Orfila we like to take care of our guests so they can get best possible experience while visiting Madrid. We look forward to see you again!. Best regards,... More 

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a true gem. Spacious and very comfortable rooms. Outstanding and incredibly friendly staff. Special thanks to Marcos Cos but everybody, really everyone at the hotel was amazingly kind, helpful, and welcoming. We could not have asked for a better hotel.

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear guest, Thank you for your special comments regarding our hotel & staff. It is always a pleasure to receive positive feedback. We will transmit your comments to our entire team who always appreciate words of praise. Once again, thank you for staying with us and we look forward to your next trip to Madrid. Kind regards, Verónica García More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Great place. Very friendly and efficient staff. Lovely setting in the heart of the city. The rooms are spacious and decorated with antique furniture and paintings. The Restaurant offers fine food and the Terrasse must be a lovely place in summer.

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear Elisabeth, Thank you for taking a moment of your time to share your experience with other travelers is something we highly appreciate. From all of us at the Relais & Chateaux Hotel Orfila please receive our heartfelt thank you for your kind review. We are extremely happy to learn that you experience with us was of your liking. We... More 

Burlingame, California, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had a fantastic experience at the hotel, suite was spacious and well-appointed, even had a walk in closet. Service was excellent--and special thanks to Eduardo, who walked me over to the nearest electric bike rack to get my Bicimad card. (Highly recommend electric bikes by the way, I had a blast jetting around Madrid) What really sets this place... More 

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear David, We'd like to thank you for having chosen us for your recent stay in Madrid. We are glad to know we were able to meet you expectations. From all of us at the Relais & Chateaux Hotel Orfila, we put our best effort to make you feel welcomed and help you enjoy our city at its best. Our... More 

Capital Federal District, Argentina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

this was an excellent choice, not jus for the incredibles rooms, the great service (from everybody in the hotel) the incredible cuisine at the restaurant, the peace that you can feel in the garden, everybody always trying to help, the airline had lost our luggage when we had arrived, and the take care of it, making the claim for us... More 

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear guest, We are very much pleased to learn you have enjoyed your stay with us. At the Hotel Orfila we work hard to balance luxury with the warm and personalized service, we believe, every single guest of ours deserves. In addition we would like to thank you for taking the time to share your experience with fellow travelers, since... More 

Hertfordshire, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As described by many of my colleague reviewers, this hotel is serene from the moment you step into the reception. We stayed for 4 nights late September. We were thrilled with the car collection at airport and felt totally spoiled throughout. Every member of the team without exception from reception to the housekeepers were considerate of our needs. Recommendations freely... More 

Was this review helpful? Yes
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear Guest, We are really happy to learn that you enjoyed your stay with us and that you appreciated our team’s efficient and friendly service, as well as our facilities. At Hotel Orfila we like to take care of our guests so they can get best possible experience while visiting Madrid. Thank you for taking a moment of your time... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2014

Hotel Orfila is a great place to stay with superb service. You are welcomed at the front desk with friendliness and willingness to help you with all your needs. The bellhops/ floor attends are always prompt, friendly, and happy to help. We had a great experience with Eduardo throughout our whole stay. If you are looking for a small hotel... More 

Was this review helpful? Yes 2
RC_Orfila, General Manager at Hotel Orfila, responded to this review

Dear guest, From all of us at the Relais & Chateaux Hotel Orfila please receive our heartfelt thank you for your kind review. We are extremely happy to learn that you experience with us was of your liking. We would truly love the opportunity to welcome you back next time you are in Madrid. Kind regards, Verónica García More 

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Additional Information about Hotel Orfila

Address: Calle de Orfila 6, 28010 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Orfila 5*
Number of rooms: 32
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Also Known As:
Orfila Hotel Madrid
Hotel Style:
#1 Romantic Hotel in Madrid
#1 Luxury Hotel in Madrid
#8 Family Hotel in Madrid
#37 Business Hotel in Madrid

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