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All 456 Madrid hotels

Hotel Sterling

3.0 of 5 Hotel   |   29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra) (Centro)
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Hotel Sterling
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Ranked #158 of 456 Hotels in Madrid
A recent review
5 of 5 stars reviewed 2 weeks ago
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396 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cairo
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been in Madrid for four times, I stayed in this hotel during my last visit and it was really good. It’s just 1 min walks to Gran Via, 5 min to SOL believe me location is amazing. the area is full of nice restaurants and super markets. The room was very nice and clean just as shown in... More 

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Richmond Hill, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here with my family for our Christmas vacation, we had a triple room. As soon as we entered the room, we wanted to switch hotel. There were barely any room to move around and we were placed in a room right beside the staircase. The staff are friendly but don't speak English. The most frustrating thing was their... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

My girlfriend and I stayed at this hotel for four nights at the end of October. It was our first time in Madrid so I chose the hotel Sterling for its proximity to some of the main sights and attractions of Madrid and i'm so glad I did. The location was excellent with Gran Via only a minutes walk away.... More 

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Ibrag
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 27, 2014

I found this hotel online and decided to book it for my family on our yearly family holiday. The location was very central even though it was a few metres off the Gran Via. I was close to all connections and main shopping area, restaurants and bars. The rooms are very nice and so are the bathrooms which look recently... More 

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2014

My friends and I stayed here for 4 days 2 weeks ago. The front desk was helpful..we had no problem checking-in. The location is great, it's walking distance to "Gran Via", like 2 minutes or maybe 1 minute? It is also very close to a few subway or "metro" stations. Restaurants, Bars, Cafe, shops everywhere. The only thing is they... More 

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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

We visit Madrid twice a year as we love it, this was our first time staying at the Hotel Sterling and we would stay there again. We stayed for seven nights from 5th-12th November. The hotel was in a good central location and was clean, it was comfortable but not luxurious, the staff were friendly, courteous and helpful. We stayed... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2014

Booked over 2 months in advance, to be paid on arrival. We arrived 15 minutes after check in opened to be told they no longer had a room for us and the hotel was full. They advised they had attempted to charge the card and it did not work, initially they said it was "yesterday" but they had not bothered... More 

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Barcelona, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Hotel is very close to noviciada metro station.By walking you can reach point of interest.Silent area.Room was little bit cold and we couldn't change room temperature from the panel but hotel personel provided us heater. Bed is not ver comfortable.Hotel personel was friendly and helpfull.They can speak english.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 6, 2014

excellent service , friendly and genuine staff and also english speaking! shame the breakfast wernt in on price tho! its quite a walk to plaza mayor(approx 15 mins) but would def recommend this hotel.

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2014

Hotel is very close to noviciada metro station.By walking you can reach point of interest.Silent area.Room was little bit cold and we couldn't change room temperature from the panel but hotel personel provided us heater. Bed is not ver comfortable.Hotel personel was friendly and helpfull.They can speak english.

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Additional Information about Hotel Sterling

Address: 29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid
Hotel Style:
#129 Romantic Hotel in Madrid
#132 Family Hotel in Madrid

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