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All 458 Madrid hotels

Hotel Sterling

3.0 of 5 Hotel   |   29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra) (Centro)
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Ranked #156 of 458 hotels in Madrid
A recent review
4 of 5 stars reviewed yesterday
city222 ankara
  • Reviews (334)
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334 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

It is close to the main attractions and the rooms are ok. We got a room with a terrace. It has a nice view of the city where you can rest and spend some time. Breakfast has some variety but if you stay more than 3 days, you can feel you eat the same things over and over. This hotel... More

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Barcelona, Spain
Top Contributor
63 reviews 63 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Was at this hotel for a weekend during the "Dia de la Musica" festival in Madrid. Staff was very helpful and friendly and the hotel is very well located, 5 minutes from Gran Via and close to Callao metro station so it great connected to other parts of the city. highly recommended!

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was looking for a hotel in Madrid which offers a guaranteed early check-in (since our flight was arriving at 7:30am), and Hotel Sterling seemed like the best option. On their website, it is possible to guarantee a 10am early check-in for only a 20 euro one-time fee, which is extremely reasonable. Moreover, for an extra 15 euros per night,... More

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Birkirkara, Malta
1 review
5 of 5 stars Reviewed 4 weeks ago

Very good location in the heart of Madrid. Excellent service from all the staff especially the reception desk. Breakfast was ok. Hotel is very clean and very quite considering the busy location. I would definitely recommend and go back

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 29, 2014

Hotel Sterling is in a great location in Madrid, close to everything and walking distance to the Prado and shopping. The breakfast is a European breakfast that is good enough to set you up for a day of sightseeing. I would stay here again.

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A TripAdvisor Member
3 of 5 stars Reviewed May 24, 2014

The location of the hotel is great, and the staff is really helpful (specially Carlota she's in the afternoons). The rooms are an ok size but for us (3 people) it seemed as if our room couldn't fit the third bed, to be able to sit on a chair or open the closet you had to move the bed, every... More

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London, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2014

Pleasant hotel, very conveniently located. The room was small but clean and had all you would expect. The air con wasn't working but opening the window worked, and didn't make it too noisy. Breakfast was fine. Not a huge selection but plenty of it - bread, toast, meat, cheese, fruit and pastries. Excellent value for money.

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Turin, Italy
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 17, 2014

The location is great, walking distance from Puerta del Sol, Plaza Mayor, Gran via. Large and clean bedroom. The buffet breakfast was just great and rich. Next time I'll visit Madrid, I'll definitely stay here again.

Was this review helpful? Yes 1
20 reviews 20 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 13, 2014 via mobile

The hotel is convientally located so I could go shopping whilst my husband was working. I didnt try the breakfast as he said it was poor so we didn't bother for the rest of our stay. Our room (302) was very nice although Air Con did not work & opening window meant excessive road noise.

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4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2014

The hotel is clean with friendly staff and great location. But unfortunately we didn't enjoy our stay! Our room was not convenient. 1-We reserved a triple room but instead we were given a double with an extra bed, which was extremely small. when I asked if it is a double or triple room, they said it is a triple! but... More

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Additional Information about Hotel Sterling

Address: 29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sterling 3*
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Also Known As:
Alexandra Hotel Madrid

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Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Airport Transportation
Hotel Style
#92 Family Hotel in Madrid #128 Romantic Hotel in Madrid
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