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All 458 Madrid hotels

Hotel Sterling

3.0 of 5 Hotel   |   29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra) (Centro)
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Hotel Sterling
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Ranked #156 of 458 Hotels in Madrid
A recent review
5 of 5 stars reviewed 2 weeks ago
David C Glasgow, United Kingdom
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391 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I stayed at this hotel for four nights at the end of October. It was our first time in Madrid so I chose the hotel Sterling for its proximity to some of the main sights and attractions of Madrid and i'm so glad I did. The location was excellent with Gran Via only a minutes walk away.... More 

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Ibrag
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I found this hotel online and decided to book it for my family on our yearly family holiday. The location was very central even though it was a few metres off the Gran Via. I was close to all connections and main shopping area, restaurants and bars. The rooms are very nice and so are the bathrooms which look recently... More 

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My friends and I stayed here for 4 days 2 weeks ago. The front desk was helpful..we had no problem checking-in. The location is great, it's walking distance to "Gran Via", like 2 minutes or maybe 1 minute? It is also very close to a few subway or "metro" stations. Restaurants, Bars, Cafe, shops everywhere. The only thing is they... More 

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Birmingham, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We visit Madrid twice a year as we love it, this was our first time staying at the Hotel Sterling and we would stay there again. We stayed for seven nights from 5th-12th November. The hotel was in a good central location and was clean, it was comfortable but not luxurious, the staff were friendly, courteous and helpful. We stayed... More 

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London, United Kingdom
1 review
1 of 5 stars Reviewed 5 weeks ago

Booked over 2 months in advance, to be paid on arrival. We arrived 15 minutes after check in opened to be told they no longer had a room for us and the hotel was full. They advised they had attempted to charge the card and it did not work, initially they said it was "yesterday" but they had not bothered... More 

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Barcelona, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Hotel is very close to noviciada metro station.By walking you can reach point of interest.Silent area.Room was little bit cold and we couldn't change room temperature from the panel but hotel personel provided us heater. Bed is not ver comfortable.Hotel personel was friendly and helpfull.They can speak english.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 6, 2014

excellent service , friendly and genuine staff and also english speaking! shame the breakfast wernt in on price tho! its quite a walk to plaza mayor(approx 15 mins) but would def recommend this hotel.

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2014

Hotel is very close to noviciada metro station.By walking you can reach point of interest.Silent area.Room was little bit cold and we couldn't change room temperature from the panel but hotel personel provided us heater. Bed is not ver comfortable.Hotel personel was friendly and helpfull.They can speak english.

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Ulverston, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2014

Stayed at this hotel for 3nights with two friends. Booked a triple room but when we arrived there were 4 beds in the room which didn't leave much room to move around so we asked to change. Were given another room with 3 bed but it had less room than the first so we went back to the first room.... More 

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Sheffield, United Kingdom
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 14, 2014

Location is great, very central right off the main street - Gran Via, and near to the Plaza de Espana metro. Rooms clean, but very basic. Beds comfy, but very noisy. Air con wouldn't turn off and kept coming on at random times. Safe wouldn't work. No view out of window, just at an air/light shaft so couldn't open window... More 

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Additional Information about Hotel Sterling

Address: 29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid
Hotel Style:
#120 Romantic Hotel in Madrid
#121 Family Hotel in Madrid

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