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Hotel Sterling

29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra)
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Hotel Sterling
Best prices for: 1 room 1 guest
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Ranked #210 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 1 week ago
Martinmac2014 Birmingham, United Kingdom
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431 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very comfortable and staff were very friendly and helpful, they organised a taxi for our early morning departure. The room was comfortable except for the pillows which were too low and hard even when extra ones were added. The location was good for all main attractions, the royal palace and shops were within walking distance. The breakfast in... More 

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Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 18, 2015

It was a nice place to stay for the time we were there, the buffet was thin and there was hardly anything on it. The staff was really nice, I went with my college (Gwinnett Technical College from Lawrenceville, GA, USA) and we got there early they locked our luggage up for us because we were there before check-in time.

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Detroit, Michigan
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 22, 2015

This was a decent hotel, but I wish there was more control of the temperature in the room. It was quite warm. I don't quite understand the lack of shower curtains in the bathroom of European hotels. (Just a common theme of a few I've been to) water splashes everywhere... The other complaint is perhaps a #firstworldproblem... Internet is super... More 

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Truro, Canada
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed March 13, 2015

Rm 207..I try to be fair on these reviews, This hotel has location and that's it. Excellent location, 200 meters from the main drag "Gran Via" 5 minutes from everything, Mc Donalds, Burger King, KFC, Tommy Mels etc its all there. . The room we had was so bland, it was depressing. I told my wife lets stay out and... More 

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Ljubljana, Slovenia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 11, 2015

Rooms are nice, clean, on upper floors have balcony. Beds are good but little short. Rating is lower than it could be, because of breakfast. Very poor choice one kind of cheese, three kind of salamy, no eggs no sausages, poor choice of pastry, no yoghurt. Avoid single rooms, they are very small.

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Geneva, Switzerland
Contributor
15 reviews 15 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2015

Have been in Madrid many times, around same area. You have a variety of "hostales" (lower category than hotels) for almost the same price as the Sterling hotel. Obviously you will get better services and comfort at this hotel. The room was comfortable enough, clean and quiet. Walking distance to Gran Via and Plaza España underground. Didn't have breakfast, so... More 

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Ta' L-Ibrag, Malta
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2015

This hotel is very centrally located close to bus & metro stations. Also a central point for shopping. Hotel itself is clean and bathrooms are nice. Breakfast is basic and you have to make sure when booking that you will not be charged extra. Rooms facing the lifts are noisy and when some family members complained, rooms were changed. Our... More 

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Cairo
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2015

I have been in Madrid for four times, I stayed in this hotel during my last visit and it was really good. It’s just 1 min walks to Gran Via, 5 min to SOL believe me location is amazing. the area is full of nice restaurants and super markets. The room was very nice and clean just as shown in... More 

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Richmond Hill, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 30, 2014

I stayed here with my family for our Christmas vacation, we had a triple room. As soon as we entered the room, we wanted to switch hotel. There were barely any room to move around and we were placed in a room right beside the staircase. The staff are friendly but don't speak English. The most frustrating thing was their... More 

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Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

My girlfriend and I stayed at this hotel for four nights at the end of October. It was our first time in Madrid so I chose the hotel Sterling for its proximity to some of the main sights and attractions of Madrid and i'm so glad I did. The location was excellent with Gran Via only a minutes walk away.... More 

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Neighborhood Profile
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Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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Prices are for 1 room, 2 adults
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