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All 457 Madrid hotels

Hotel Sterling

3.0 of 5 Hotel   |   29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra) (Centro)
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Hotel Sterling
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Ranked #155 of 457 Hotels in Madrid
A recent review
3 of 5 stars reviewed 1 week ago
LuLu_168 Sheffield, United Kingdom
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372 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sheffield, United Kingdom
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Location is great, very central right off the main street - Gran Via, and near to the Plaza de Espana metro. Rooms clean, but very basic. Beds comfy, but very noisy. Air con wouldn't turn off and kept coming on at random times. Safe wouldn't work. No view out of window, just at an air/light shaft so couldn't open window... More

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Bombay, India
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Located just a minute's walk off the Gran Via and the Santo Domingo metro station, this is a modern, cosy, well-appointed hotel with great wifi quality, friendly staff and clean rooms. There's a Carrefour Express just across the road, for convenient purchases and an Asian restaurant too. The rooms are reasonably priced as well. The only drawback of this hotel... More

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Wolverhampton
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I think the location of this hotel is fantastic, the city centre such as shops, restaurants and bars are within a 5/10 minute walk. The football ground just a short metro/taxi journey away! The rooms are cleaned well every day, and our room was fantastic. Couldn't really fault the hotel itself, however breakfast choice was the only let down.

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Ra'anana, Israel
Contributor
17 reviews 17 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We were two me and my 13 year old son, we arrived at mid -night and we found that we got small room with one bed when we asked for two separated beds. first thing on the morning we went to the reception and without any question they changed it to very nice room with small balcony with small table... More

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Forfar, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Decent hotel that is a short walk off the Gran Via Once we got our correct room (slight mix up on day 1 meant we were given a room with two singles) we were happy with the set up. The room was clean and well laid out plus we also had a veranda that meant we overlooked the roof tops... More

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St Pete, FL
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Madrid was the last stop in our 2 week tour of Spain. Hotel Sterling got great reviews and it seemed to be close to the thick of things, which was a great point for us. We were greeted by a stone-faced man who didn't seem to be interested in us at all. Check in was straight-forward, but he was much... More

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Beersheba, Israel
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have arrived in this hotel by chance, and this mistake happend to be for the better! The room is very clean, staff is very nice, located a second from gran via, breakfest is tasty! And great wifi :) highly recomended!!

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London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Situated within Gran via, walking distance to tourist spots like Plaza Mayor, Plaza del sol.. This hotel is a perfect location for tourists. We enjoyed going out until late at night for some tapas and sangria, and just be back at the hotel in no time. Receptionists are very helpful. Room maintained to a high standards, soft pillows, comfortable bed... More

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Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 26, 2014

Great location, nice rooms, very clean!!!! The receptionists very professional!!! No inconvenient when we needed to add another night and offers for tourist bus trips is good. Basic breakfast but good value for money!!! Will definitely stay again!!

Was this review helpful? Yes 1
Zurich, Switzerland
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 26, 2014

We spent 2 nights in Madrid and it was a good choice as the hotel is very central and the price is good. Our room was spotless and quiet (room to the courtyard). The downside of it was the impoliteness of the staff (besides the receptionist). However, I'll recommend the hotel!

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Additional Information about Hotel Sterling

Address: 29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Location: Spain > Community of Madrid > Madrid > Centro
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid

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