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All 456 Madrid hotels

Hotel Sterling

3.0 of 5 Hotel   |   29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra) (Malasana)
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Hotel Sterling
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Ranked #164 of 456 Hotels in Madrid
A recent review
4 of 5 stars reviewed 4 weeks ago
RobertoGVA Geneva, Switzerland
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400 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Geneva, Switzerland
15 reviews 15 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been in Madrid many times, around same area. You have a variety of "hostales" (lower category than hotels) for almost the same price as the Sterling hotel. Obviously you will get better services and comfort at this hotel. The room was comfortable enough, clean and quiet. Walking distance to Gran Via and Plaza España underground. Didn't have breakfast, so... More 

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Ta' L-Ibrag, Malta
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is very centrally located close to bus & metro stations. Also a central point for shopping. Hotel itself is clean and bathrooms are nice. Breakfast is basic and you have to make sure when booking that you will not be charged extra. Rooms facing the lifts are noisy and when some family members complained, rooms were changed. Our... More 

Was this review helpful? Yes 1
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 13, 2015

I have been in Madrid for four times, I stayed in this hotel during my last visit and it was really good. It’s just 1 min walks to Gran Via, 5 min to SOL believe me location is amazing. the area is full of nice restaurants and super markets. The room was very nice and clean just as shown in... More 

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Richmond Hill, Canada
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 30, 2014

I stayed here with my family for our Christmas vacation, we had a triple room. As soon as we entered the room, we wanted to switch hotel. There were barely any room to move around and we were placed in a room right beside the staircase. The staff are friendly but don't speak English. The most frustrating thing was their... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

My girlfriend and I stayed at this hotel for four nights at the end of October. It was our first time in Madrid so I chose the hotel Sterling for its proximity to some of the main sights and attractions of Madrid and i'm so glad I did. The location was excellent with Gran Via only a minutes walk away.... More 

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12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2014

I found this hotel online and decided to book it for my family on our yearly family holiday. The location was very central even though it was a few metres off the Gran Via. I was close to all connections and main shopping area, restaurants and bars. The rooms are very nice and so are the bathrooms which look recently... More 

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 23, 2014

My friends and I stayed here for 4 days 2 weeks ago. The front desk was helpful..we had no problem checking-in. The location is great, it's walking distance to "Gran Via", like 2 minutes or maybe 1 minute? It is also very close to a few subway or "metro" stations. Restaurants, Bars, Cafe, shops everywhere. The only thing is they... More 

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Birmingham, United Kingdom
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2014

We visit Madrid twice a year as we love it, this was our first time staying at the Hotel Sterling and we would stay there again. We stayed for seven nights from 5th-12th November. The hotel was in a good central location and was clean, it was comfortable but not luxurious, the staff were friendly, courteous and helpful. We stayed... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 16, 2014

Booked over 2 months in advance, to be paid on arrival. We arrived 15 minutes after check in opened to be told they no longer had a room for us and the hotel was full. They advised they had attempted to charge the card and it did not work, initially they said it was "yesterday" but they had not bothered... More 

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Barcelona, Spain
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Hotel is very close to noviciada metro station.By walking you can reach point of interest.Silent area.Room was little bit cold and we couldn't change room temperature from the panel but hotel personel provided us heater. Bed is not ver comfortable.Hotel personel was friendly and helpfull.They can speak english.

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Additional Information about Hotel Sterling

Address: 29-31 San Bernardo St, 28015 Madrid, Spain (Formerly Hotel Alexandra)
Location: Spain > Community of Madrid > Madrid > Malasana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Sterling 3*
Number of rooms: 69
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Also Known As:
Alexandra Hotel Madrid
Hotel Style:
#130 Family Hotel in Madrid
#133 Romantic Hotel in Madrid

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Staying in Malasana

Neighborhood Profile
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighborhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
Explore this neighborhood