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AC Hotel Cuzco by Marriott

4.0 of 5
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Paseo De La Castellana 133, 28046 Madrid, Spain
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AC Hotel Cuzco by Marriott
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Ranked #157 of 454 Hotels in Madrid
A recent review
4 of 5 stars reviewed yesterday
scuba077 Milford,Ct. USA
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436 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milford,Ct. USA
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed yesterday NEW

Spent one night as part of an escorted tour. Subway stop basically just outside of hotel. Approx 8 stops from Madrid Airport. Numerous cafes withis walking distance from hotel. Room was nicely outfitted with basics. Room size was sufficient. Bathroom a nice size. Room size was generous. Restaurant had numerous selections. Breakfast had basic buffet selections nothing that stands out... More 

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Javea, Spain
1 review
4 of 5 stars Reviewed 1 week ago

Good hotel for price great location and excellent reception staff.The buffet breakfast was a great start to the day and good quality. Excellent restuarants nearby and the hotel enhanced our stay in Madrid.

Review collected in partnership with Amoma.com

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Dubai, United Arab Emirates
Level Contributor
160 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel 5 times. Location for me personally is a bit far from the center but the metro is very very near to the hotel. The staff is ok, most of them speak English. Rooms are super clean, comfortable but honesty it's nothing out of extraordinary. For those obsessed about football the Real Madrid stadium is pretty... More 

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Thank you for your feedback. It is true that our location beside Real Madrid stadium is one of our attractions. By other way As the cleanliness of our hotel is a key priority, We are very pleased for your comments. Please, rest assured that We will share it with the housekeeping It will be a huge satisfaction for her whole... More 

Dubai, United Arab Emirates
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was my first time at this hotel and I've gone on reviews on TripAdvisor to see what it was all about. I must say that I agree that the room walls are quite thin and you can hear other people right next door. But from another aspect, the rooms were clean. Service was decent and food was ok. The... More 

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Debrecen
Level Contributor
12 reviews
6 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel has a good location, not far from airport, good accesability to public transport. The staff is helpful but not always effective. Two cases in my room was full of the previous guests clothes. The wifi is free only in the lobby. I know that it is a tendency nowdays to ask for credicards at checking in but it... More 

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Dear Guest, Thank you for taking the time to sharing your experience. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for assign an apparently occupied room. We have shared your feedback with the appropriate hotel team to ensure... More 

Colombo, Sri Lanka
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2015

We went there in April for a business trip. The location of the hotel is very good as the metro station is just on the other side of the road. The staff there is friendly and always helpful. They gave us some very good advice for restaurants. Would definitely visit it again

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Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 14, 2015

This mainly business hotel is well located ( out of the center in the business area, off Bernabeu stadium ) Clean premises with friendly staff In the negative side is the bad insulation between rooms, although the noise from the busy below street is well cut off

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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 12, 2015

Traveled with my 21 year old son and stayed 2 nights. A perfect location just a few minutes stroll to the Bernabau. We were very pleased with the hotel choice and value and would not hesitate to recommend it. It was spotlessly clean, the service was excellent and the open plan bar off of the reception is very smart with... More 

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Palma de Mallorca, Spain
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 3, 2015

I came for business last november. The hotel is well located close to the "metro". The room was really good, new stuff, and really clean. The breakfast is perfect with a wide buffet. The staff was really nice and competent. Maybe is expensive, but you are choosing a really good hotel.

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Sanford, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 26, 2015

This hotel is modern, comfortable and a good value. It is a bit of a distance from the tourist area, but the metro is right next door. We used this hotel for a combined business/ pleasure trip. There is a good shopping mall and several small restaurants nearby.

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