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All 456 Madrid hotels

AC Hotel Cuzco by Marriott

4.0 of 5 Hotel   |   Paseo De La Castellana 133, 28046 Madrid, Spain
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AC Hotel Cuzco by Marriott
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Ranked #160 of 456 Hotels in Madrid
A recent review
4 of 5 stars reviewed 2 days ago
Jaroslav S Prague, Czech Republic
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392 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prague, Czech Republic
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars NEW via mobile

The hotel is good, no doubts about that. Question is whether the charged price is reasonable. The staff is friendly, hotel is large and nice, rooms are of usual size, breakfast is very good and diverse. Some of my colleagues experienced smoke smell in 5th floor and their rooms were changed. The surroundings isn't very nice, there is a heavy... More 

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Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed in most mid range hotels having been travelling there for the last 10 years. I've settled on this one as the most comfortable for a mid range price plus it's conveniently located right next to the Metro (which is clean, cheap and quick) and is not far from the centre of town. It's not a proper Marriott but... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2015

Really nice room and bathroom,staff was very helpful.I know that spanish ppl dont like to speak other languages but this is a hotel! And it was not easy for the man in the bar to understand what i really wanted.It's a hotel not only with locals...why should I speak their language if I paid a lot for a hotelroom?! That... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 3, 2015

stayed for 1 night in November. Not bad and fairly spacious room. Eur22 breakfast is moderate. select a room high up for better sound. bed was clean as was bathroom. very close to underground station.

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Dear guest, Thank you for posting your experience and share your feedback. Your opinion is of great importance for us. It would be a pleasure to welcoming you again soon to our Hotel. Sincerely, Lucia Gutierrez More 

San Francisco, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 31, 2014

The hotel is fine. the furniture is modern and the beds are comfortable. The room is ok, if a little small. I was surprised to learn that AC Marriott hotels do not honor the free breakfast for Gold and Platinum members. The hotel is convenient to the metro.

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Boca Raton, Florida
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 28, 2014

Once again Marriott has out done itself. If you are seeking clean, comfortable accommodations in Madrid for a reasonable price this hotel has it all. Rooms and baths are clean and modern, the lobby bar is open till 2am, room service is 24hrs, staff is friendly and helpful. Located right in front of the Cuzco Metro entrance and a short... More 

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Lisbon
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 18, 2014

Very comfortable hotel in Madrid beautiful la Castellana street. The hotel is beautiful and clean. Rooms and very well decorated, comfortable and wide. The breakfast is great! Room service on the other hand, is very poor. Not enough options. Once they had just one portion for one person.

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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2014

Couldnt fault this hotel! Beautiful, clean and fantastic location! Over the road from the metro, where its then only a few stops into the centre of madrid, and a 10minute walk to the bernabeu footbalk stadium. If Go out of the hotel and turn left and left again walk straight down that road and there are two beautiful panaderias serving... More 

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Northern Ireland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2014

Went to this hotel for a conference, After standing in a long queue to get booked in. I go to my non-smoking room to find out that it smelled of smoke. On my return I had to stand in another long queue to get this room changed and just as it was my turn to get served in walks approx... More 

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Than you for your comments, We do apologize for the delay and the smell. Actually the whole building is a non smoking space so, We are very sorry about the lack of sensibility of the last guest of the room that We assigned to you first time. We have informed to the housekeeping team to take special care about this... More 

Amsterdam, The Netherlands
Top Contributor
87 reviews 87 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 28, 2014 via mobile

Good business hotel, with high service and fair price. Close to metro stations and the Bernabeu stadium of Real Madrid. Close to the City center and many restaurants in the area. Restaurant has a good breakfast buffet and there is a gym. Rooms are modern and convenient. A pity that the rooms don't have a safe box

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Thank you for your comments, It is a big satisfaction for our whole team that our guest appreciates the benefits of our property. Regarding the safety box in the rooms, We understand that you preferred this option instead the presently free of charge safety deposit boxes which We have located in the lobby. So, we are sending your opinion to... More 

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Additional Information about AC Hotel Cuzco by Marriott

Address: Paseo De La Castellana 133, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — AC Hotel Cuzco by Marriott 4*
Number of rooms: 319
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Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid
Hotel Style:
#101 Family Hotel in Madrid
#101 Luxury Hotel in Madrid
#117 Business Hotel in Madrid

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