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All 457 Madrid hotels

AC Hotel Cuzco by Marriott

4.0 of 5 Hotel   |   Paseo De La Castellana 133, 28046 Madrid, Spain
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Ranked #160 of 457 Hotels in Madrid
A recent review
4 of 5 stars reviewed 1 week ago
szkriszti001
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387 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Really nice room and bathroom,staff was very helpful.I know that spanish ppl dont like to speak other languages but this is a hotel! And it was not easy for the man in the bar to understand what i really wanted.It's a hotel not only with locals...why should I speak their language if I paid a lot for a hotelroom?! That... More 

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed for 1 night in November. Not bad and fairly spacious room. Eur22 breakfast is moderate. select a room high up for better sound. bed was clean as was bathroom. very close to underground station.

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Dear guest, Thank you for posting your experience and share your feedback. Your opinion is of great importance for us. It would be a pleasure to welcoming you again soon to our Hotel. Sincerely, Lucia Gutierrez More 

San Francisco, CA
Contributor
12 reviews 12 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is fine. the furniture is modern and the beds are comfortable. The room is ok, if a little small. I was surprised to learn that AC Marriott hotels do not honor the free breakfast for Gold and Platinum members. The hotel is convenient to the metro.

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Boca Raton, Florida
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Once again Marriott has out done itself. If you are seeking clean, comfortable accommodations in Madrid for a reasonable price this hotel has it all. Rooms and baths are clean and modern, the lobby bar is open till 2am, room service is 24hrs, staff is friendly and helpful. Located right in front of the Cuzco Metro entrance and a short... More 

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Lisbon
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 18, 2014

Very comfortable hotel in Madrid beautiful la Castellana street. The hotel is beautiful and clean. Rooms and very well decorated, comfortable and wide. The breakfast is great! Room service on the other hand, is very poor. Not enough options. Once they had just one portion for one person.

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Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2014

Couldnt fault this hotel! Beautiful, clean and fantastic location! Over the road from the metro, where its then only a few stops into the centre of madrid, and a 10minute walk to the bernabeu footbalk stadium. If Go out of the hotel and turn left and left again walk straight down that road and there are two beautiful panaderias serving... More 

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Northern Ireland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2014

Went to this hotel for a conference, After standing in a long queue to get booked in. I go to my non-smoking room to find out that it smelled of smoke. On my return I had to stand in another long queue to get this room changed and just as it was my turn to get served in walks approx... More 

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Than you for your comments, We do apologize for the delay and the smell. Actually the whole building is a non smoking space so, We are very sorry about the lack of sensibility of the last guest of the room that We assigned to you first time. We have informed to the housekeeping team to take special care about this... More 

Amsterdam, The Netherlands
Top Contributor
84 reviews 84 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed November 28, 2014 via mobile

Good business hotel, with high service and fair price. Close to metro stations and the Bernabeu stadium of Real Madrid. Close to the City center and many restaurants in the area. Restaurant has a good breakfast buffet and there is a gym. Rooms are modern and convenient. A pity that the rooms don't have a safe box

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Thank you for your comments, It is a big satisfaction for our whole team that our guest appreciates the benefits of our property. Regarding the safety box in the rooms, We understand that you preferred this option instead the presently free of charge safety deposit boxes which We have located in the lobby. So, we are sending your opinion to... More 

Madrid
1 review
5 of 5 stars Reviewed November 23, 2014

The services were great, people and stuff helpfull and friendly smiling all the time. A misunderstanding between my collegues who also stayed there tòk place. They hadnot realized that by choosing to pay in cash by the day of departure the price of the room was really much more expensive. As a result they cancelled their stay at AC hotel... More 

Review collected in partnership with Galahotels.com

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Contributor
16 reviews 16 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 16, 2014

The AC Hotel Cuzco is a very nice hotel for both business and leisure. It is clean and well-run with the most of the staff speaking at least passable English. The rooms are clean and well-sized. It is conveniently located just seconds from the Cuzco metro stop which is served by the 10 line from which you could get anywhere... More 

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Additional Information about AC Hotel Cuzco by Marriott

Address: Paseo De La Castellana 133, 28046 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — AC Hotel Cuzco by Marriott 4*
Number of rooms: 319
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Despegar.com, Agoda, Marriott, Odigeo and Tingo so you can book your AC Hotel Cuzco by Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ac Cuzco Madrid
Ac Cuzco Hotel Madrid
Hotel Style:
#93 Family Hotel in Madrid
#97 Luxury Hotel in Madrid
#121 Business Hotel in Madrid

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