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AC Hotel Cuzco by Marriott

4.0 of 5
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Paseo De La Castellana 133, 28046 Madrid, Spain
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AC Hotel Cuzco by Marriott
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Ranked #153 of 453 Hotels in Madrid
A recent review
4 of 5 stars reviewed 1 week ago
Ben L London
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a couple weekend and found it location perfect for a walking tour of the plusher part of Madrid. The metro was excellent and one block from Santiago Bernabeu. The design is contemporary full of darks woods and style steel chairs. rooms up to date and with a decent coffee maker in the room.

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1 review
4 of 5 stars Reviewed 2 weeks ago

The only problem was Wi-fi was not available everywhere rest all facilities good and advantage is that metro station CUZCO was just 2 minutes from the Hotel so as to connect to any part of Madrid! Santiago Bernabue stadium for all Real Madrid fans was just around 10 minutes.

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Athens, Attiki, Greece
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is perfect for business meetings. The conference rooms are good and the services excellent. The rooms are tidy and clean. Quite rooms! The breakfast is not that great but decent. The personnel always available to help. The hotel is very close to the Real Madrid stadium (for football lovers). It has a metro station very close.

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Umkomaas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights in this hotel. Only had breakfast, which was good. Receptionist very helpful. Close to the Real Madrid Stadium 😀 which made my husband very happy. Had to walk a fair way to find the shops.

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Atlanta, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room had a nice king size bed, flat screen tv and large bathroom. Room suprisingly includes a nice sitting area with couch and a desk. Much larger than the typical europe hotel. The breakfast was very nice but also expensive.

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Barcelona, Spain
Level Contributor
87 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was standard AC fare, very adequate and pleasant business-style. Bar and reception area are better than expected and the service was great. Good choice in this area of Madrid at the top end of Paseo de la Castellana. The bathroom could do with an upgrade, however.

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Fremantle, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

The room was nice and Breakfast was good but the wifi was almost non existent. I had to go down to lounge area to use it. Male receptionist on arrival was worst I had experienced all of my Europe trip.

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Dear guest, thank you for share with us your experience. We do apologize for the malfunctioning of the wifi connection, at AC Hotels by Marriott we always try to pay considerable attention to the care and maintenance of our services. Your opinion we will send it to our headquarters to fix as soon as possible. Sorry for the treatment of... More 

Great Malvern, United Kingdom
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a city centre hotel. Staying on business, it ticks most of the boxes - pleasant staff, reasonable facilities. Room was clean and reasonably equipped, although there was no iron and ironing board. One major problem was the wifi. This was unusably slow and intermittent in my room. It was far faster to switch wifi off, and just use... More 

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AC-CUZCO, Front Office Manager at AC Hotel Cuzco by Marriott, responded to this review

Dear Philip, thanks for your feedback. We do apologize for not exceed your expectations. The internet provider is a new one and the majority of our guest feel that the service is right and proper. We would like to fix any deficiencies detected in the internet connection as well as in the air conditioning system, but we lack specific details... More 

Milford,Ct. USA
Level Contributor
94 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent one night as part of an escorted tour. Subway stop basically just outside of hotel. Approx 8 stops from Madrid Airport. Numerous cafes withis walking distance from hotel. Room was nicely outfitted with basics. Room size was sufficient. Bathroom a nice size. Room size was generous. Restaurant had numerous selections. Breakfast had basic buffet selections nothing that stands out... More 

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Javea, Spain
1 review
4 of 5 stars Reviewed 4 weeks ago

Good hotel for price great location and excellent reception staff.The buffet breakfast was a great start to the day and good quality. Excellent restuarants nearby and the hotel enhanced our stay in Madrid.

Review collected in partnership with Amoma.com

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