stayed at the regente hotel in madrid great location good quality hotel vey good cooked breakfast will keep you going most of the day nice clean rooms comfortable beds checking in staff a little distant take a stick with a feather on it nothing to worry about really get down for breakfast before 9.15 can get a little busy after... more

I have stayed at the Regente a few times and I am going again next week I can't wait. I don't understand what people are complaining about, I have always found it to be clean and the staff are very helpful they don't speak fluent english but how can we brits criticise that! Anyway I quite like that I am... more

My husband and I are in our late 20s/ early 30s, and we feel that this place has only its location going for it. The staff, everyone of them, were not helpful, when I asked them if they can call to confirm my tour one day, they showed me to pay phone an said "or you can use a phone... more

Despite some apprehension due to some negative reviews, we were delighted with The Regente. Firstly, the staff - if you make an effort to speak a few words of Spanish & smile - then they are extremely helpful - 'simples'! In the heat of August, it is definitely an advantage to have an inside facing room - quiet & cool.... more

My wife and I traveled from New York City and we wanted something centrally located, cheap and comfortable. This hotel is it. The location is very good and we made it to the hotel via metro (Callao station) from the airport. The hotel is close to Sol, Opera, Plaza Mayor and main pedestrian shopping zones. There is also an (almost... more

We booked this hotel using online around an hour before we arrived and when we got to the hotel we had some problems checking-in as they had not yet received our booking. I'm not sure whether the problem was their system or that of the website we used to book, however we thought that the staff were quite rude (we... more

I must admit that after reading some of the reviews on here before travelling, I was a little bit nervous of what to expect when I arrived at the Regente. However, I was pleasantly surprised. We got there at 10:30 a.m. but were given the key to the room straight away (we had expected to have to wait until 12:00... more

The Location for The Regente may be one of the best (right on the Grand Via) but the standards of the hotel leave alot to be desired.... The toilets are brutal. You can't swing a cat (or so to speak) and they are not very clean. The tv does not have satellite. There are hookers outside There is alot of... more

Out of four hotels we stayed at throughout Spain, this was the WORST one. The interior of the rooms is disguisting. We walked into our room and it smelled like a mix of cigarettes and [----]! I could hear everything going on in the other rooms and hallways through the paper thin walls. The breakfast was gross, the pastries were... more