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Holiday Inn Madrid-Piramides

3.0 of 5 Paseo de las Acacias 40, 28005 Madrid, Spain
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Holiday Inn Madrid-Piramides
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Holiday Inn Madrid-Piramides
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Holiday Inn Madrid-Piramides
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291 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
61 reviews 61 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

the title is 100% true although before writting the review I must confess that the main reason for this declaration is the closeness of the Hotel to the Vicente Calderon Stadium and my being an ardent Atleti fan. Now for the bare facts. The situation of the Hotel is ideal not only for those interested in football but also for... More 

Was this review helpful? Yes 1
Tempe, Arizona
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 15, 2014

One huge selling point is that this hotel is literally 10 meters from Metro and Train lines, so coming and going to airport, train stations or other parts of Madrid is quite easy. Well easy if you ask the staff at the hotel for an explanation, they were great. Was given a corner suite as part of their frequent stay... More 

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Zagreb, Croatia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed at Holiday Inn for 4nights. Very nice looking hotel, outside, lobby, lobby bar and the rooms. Breakfast is really good, nothing to fancy but will keep you happy. Room was very nice with nice bathroom, good fast WiFi. The problem was that we had half board included and the dinner was very bad, so my tip is, get only... More 

Was this review helpful? Yes 1
Pondicherry, India
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 3, 2014

Lovely staff--accommodated us in a family room on a (very) early arrival. So close to all the museums! Prado, Reina Sofia, Thyssen-Bornemisza... And lots of eateries around. Even more: at the foot of the hotel is the Renfe Line that goes directly to the Airport, so it's easy to get in and out in a jiffy. Clean, modern, very comfortable,... More 

Was this review helpful? Yes 2
Brussels, Belgium
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 22, 2014

The staff was very friendly and helpful, and the metro is right outside the door of the hotel. It really couldn't be easier. The hotel is very clean and modern, and seems to be in a nice area. I would stay here again.

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2014

The Metro is just outside the Hotel entrance and near to bus routes to City and direct route from Airport - escalators and lifts for disabled so easy access. We arrived at Madrid City Airport Terminal 1 and collected the free shuttle to Terminal 4 where we got the train direct to Piramides Station which is directly above the Metro... More 

Was this review helpful? Yes 3
Buckinghamshire, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 17, 2014 via mobile

The good parts of the hotel are the welcoming reception staff, the size and the cleanliness of the rooms; the bad parts are the location, the paper thin walls, the breakfast and the service given by the staff. We arrived early at the hotel (normal check-in time is 2.00pm), but the receptionist was very helpful and willing to find us... More 

Was this review helpful? Yes 1
RH_Piramides, Gerente at Holiday Inn Madrid-Piramides, responded to this review

Dear Paul, First of all, thank you for taking your time to write your impressions about our hotel. This always helps us to improve. Though our location and transportation facilities are usually very well appreciated , we are very sorry that It did not meet your expectations. We are very pleased that you found our receptionist willing to help and... More 

Senior Contributor
43 reviews 43 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 12, 2014

What this hotel lacks in location it makes up for with convenience to the metro and rail station. I received a room upgrade, and it was an excellent room. Free internet is slow and crippled until you pay for premium access. The bar served frozen pizza. Yuk!

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed November 9, 2014 via mobile

We do not recommend this hotel. You do not want to stay here, there are other better options in Madrid. Although close to the station, this hotel is really old and in need of an urgent upgrade. The carpets need to be changed and walls painted. There is no heating and we felt very cold in our room, having to... More 

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RH_Piramides, Gerente at Holiday Inn Madrid-Piramides, responded to this review

Dear María: Thank you very much for taking your time in sending us your comments and proposals regarding our hotel Holiday Inn Madrid Piramides. Our whole team and myself are very sorry that our hotel did not meet your expectations, especially due to the technical problem with the heating. I am glad to let you know that we were able... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 5, 2014

Holiday Inn is fine for short trips, and location is everything. Short walk to Plaza Mayor and close to the Vincente Calderon stadium. Another great tip is to discover the city by scooter, which I will recommend in another review.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Madrid-Piramides, responded to this review

Dear TVaesen, Thank you for taking the time to review our property. We want our guest to have a relaxing and enjoyable stay so it is our pleasure to hear your positive feedback about the hotel location. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests. We... More 

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Additional Information about Holiday Inn Madrid-Piramides

Address: Paseo de las Acacias 40, 28005 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Madrid-Piramides 3*
Number of rooms: 93
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Also Known As:
Holiday Inn Madrid-Piramides Hotel Madrid
Rafaelhoteles Piramides Madrid
Rafaelhoteles Piramides Hotel Madrid

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