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All 458 Madrid hotels

Intur Palacio San Martin

4.0 of 5 Hotel   |   Plaza San Martin, 5, 28013 Madrid, Spain (Centro)
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Ranked #54 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Nicolas L Oakville, Canada
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635 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Oakville, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Great Location near Plaza Espana in Madrid, Very Clean, good size room, Service was nice with people eager to help with things like Wake up calls and arranging for taxis. only had a drink at hotel bar outside which was ok but a little pricey. Overall we recommend this hotel

Was this review helpful? Yes
Top Contributor
178 reviews 178 reviews
36 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed at many hotels in Madrid, and this is our favorite. The location is excellent -- we walked all over Madrid from here, and find that the area is more quiet than others. The hotel is attractive and the rooms are comfortable. The showers are the best! The staff is helpful and the breakfast is nice. We've been here... More

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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We felt this hotel was really perfectly located. It was within walking distance of the Palace, Plaza Mayor, Plaza Center, the Opera house, the theatre district, and more. On top of being so centrally located, it was a quiet area, with a small plaza right out front. The staff were extremely helpful and kind. We would stay here again and... More

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Fort Lauderdale, Florida
14 reviews 14 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Small quaint hotel located within walking distance from Plaza Mayor, Puerta del Sol and shopping streets and restaurants easy to get by taxi to others destinations .the breakfast is good consisting of cold cuts cheese,tomato sauce ,bread and cereals. Coffee tee and fruit juices .

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Melbourne, Australia
Top Contributor
75 reviews 75 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Madrid is a big city so no matter where you are you will need the Metro. This hotel is in the centre of the city and is just a 5 minute walk to Metro Sol and Metro Opera so we found it to be in a great location for exploring Madrid on foot and by the underground trains. It is... More

Was this review helpful? Yes 3
New York City, New York
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 2, 2014

Looking at the map, and based on my experience, I'd say the location is pretty good. Although the walk to some places like the Prado is a bit long, I don't think there are hotels that are much more accessible by walking or taking the metro to such main tourist attractions as the Prado, Royal Palace, Retiro Park, Gran Via,... More

Was this review helpful? Yes 2
HotelesIntur, Gerente at Intur Palacio San Martin, responded to this review

"Dear Happy Traveler 745, Thank you for sharing your fantastic comments about our hotel on Tripadvisor. We will share them with the rest of the team since reviews like yours motivate us to keep doing a better job everyday and prove us that all we do is finally noticed on the stay of our clients. Do not hesitate to contact... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 25, 2014 via mobile

A wonderful hotel with great rooms and wifi. I love it, so does my wife. Helps us recover from the hangovers very well. AC works very well, but charging phones can be tricky since the wall plugs don't always stay attached. Beds are comfortable, not too hard, nor too soft. And very clean interior both in the rooms and the... More

Was this review helpful? Yes 1
HotelesIntur, Gerente at Intur Palacio San Martin, responded to this review

"Dear Hugues, We appreciate your positive review about your stay at our establishment. We are many the employees who work hard everyday to try and exceed the expectations of all our customers and it makes us very happy and proud when we read comments like yours. We hope we can welcome you again at any of our hotels very soon.... More

London, United Kingdom
19 reviews 19 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 23, 2014

The location is ideal, situated on a small calm square (Plaza San Martin) at the very center of Madrid. All the main attractions are close, as well as the choice of subway stations and shopping possibilities (as has been mentioned in other reviews, the Corte Inglès is 3 min away). The building itself is an architectural gem and I had... More

Was this review helpful? Yes 2
HotelesIntur, Gerente at Intur Palacio San Martin, responded to this review

Dear Louis, We thank you for taking your time to write this five-star review about your last stay in INTUR Palacio San Martin, your motivating words encourage us to keep working even harder to fulfill our guest’s expectations and it is really comforting to hear that you appreciate the details we provided to make your stay more enjoyable. The hotel... More

Perth, Australia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 20, 2014

This hotel has a fabulous location in a quiet plaza , yet 5 minutes from Gran Via , Calle Mayor , metro , restaurants . Helpful staff . We did not have breakfast in the hotel , but there were many places around at a fraction of the cost . We had the best paella and Rioja at the little... More

Was this review helpful? Yes 1
HotelesIntur, Gerente at Intur Palacio San Martin, responded to this review

Dear Marion, Thank you very much for taking the time to write this review and share your experiences with other travellers and with us. We are delighted to know that your stay at the Hotel INTUR Palacio San Martin has been so pleasant and we highly appreciate your compliments on service, rooms and location. We inform you that we have... More

Tonbridge, United Kingdom
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed for 4 nights in July 2014. The Hotel is in an excellent location, a couple of minutes from the Metro and very close to numerous shops and restaurants. We walked to the Prado inside 20 minutes so it is well placed for the other art galleries in that area. Also the park and Botanical gardens are in easy walking... More

Was this review helpful? Yes
HotelesIntur, Gerente at Intur Palacio San Martin, responded to this review

“Dear Peter, Thank you very much for your fantastic review about the INTUR Palacio San Martin !! We are glad to hear your positive comments about our staff service, location and room. Your feedback motivates us to continue striving in all that we do! If you plan to come to Madrid in the future, we will very glad to welcome... More

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Additional Information about Intur Palacio San Martin

Address: Plaza San Martin, 5, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range (Based on Average Rates): $
Hotel Class:4 star — Intur Palacio San Martin 4*
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Also Known As:
Intur Palacio San Martin Hotel Madrid
Intur Palacio San Martin Madrid

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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