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Intur Palacio San Martin

#49 of 453 Hotels in Madrid
Certificate of Excellence
Plaza San Martin, 5, 28013 Madrid, Spain
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758 Reviews from our TripAdvisor Community

Traveler rating
    324
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    56
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Top Contributor
57 reviews 57 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

Plaza San Martin is a quiet square one block from the hustle and bustle of the old town, 2mins from the Opera and Palace Real. This is a very comfortable and well appointed hotel, spotlessly clean with obliging staff. My room (115) looked over the square but it was quiet and very comfortable. I'd happily stay again and enjoy more... More 

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Colorado Springs, Colorado
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel with a very kind staff. Room was fine and quiet. Great location -- easy walk to shopping, restaurants, and transportation. Breakfast was included in our plan -- can have eggs to order plus the usual European breakfast breads, meats, and cheeses. Great coffee machine! Would highly recommend!

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Milwaukee, WI
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Intur Palacio for a week in March and I would highly recommend it. We requested a handicapped accessible room and the room had all the necessary grab bars walk in shower, etc. The room was very clean and comfortable. We were in the front on the first floor so on occasion it was noisy at night;... More 

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Toronto, Canada
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at this hotel for 5 days. We got a room with a little balcony that opened on to the square. It was very charming and we loved the hotel and the location. The breakfast was fine, the service great and the hotel was lovely. It was exactly what we were looking for. We walked everywhere from the hotel... More 

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Prague
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is fantastic! The only problem - no place to park a car, even for few minutes. The hotel itself looks renovated, with nice, enough spacious rooms. TV has very few programs because of the weak signal. The beds are comfortable. The staff is friendly and helpful. Breakfast is routine, nothing special. The general impression is very good, and... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a great hotel in the centre of Madrid.A lot of the attractions are within walking distance like the Royal Palace, Plaza Mayor and Plaza de Espana. There are a lot of shops and a great range of restaurants nearby. The staff at the hotel were very helpful and knew English. The room was quite small but adequate for... More 

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Bishops Stortford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 25, 2015

We have just come back from a long weekend in Madrid staying at the Palacio San Martin, this was a return to a hotel we last stayed at 10years ago. The hotel is well positioned for the Gran Via, the Plaza Mayor and the Las Latinas tapas area. Handy for the metro station (5min Walk) we were at the Real... More 

Was this review helpful? Yes 2
Edinburgh
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 25, 2015

My husband and I stayed here recently and loved the hotel and its location. It was placed just off the Callao metro station which is ideal for those arriving from the airport. The hotel was very nice, the staff very helpful. The room was very spacious and had a working safe. The interior of the main hotel is fab, they... More 

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Shepshed, Leicestershire
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 23, 2015

My wife and I stayed for 5 nights for my birthday treat and we had a junior suite. The hotel is in a quiet square and just a short walk to either Callao or Sol metro stations. We had a room and breakfast included package. The room was very clean and reasonably spacious for the two of us and the... More 

Was this review helpful? Yes 1
Kentucky
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 19, 2015

Nothing to write home about. It is clean, but badly needs an update. Tiny room, mattress and bedding needs to be replaced. Only one pillow per person so reading in bed uncomfortable. Bath tub drained slowly so left standing water during shower. We departed the hotel at 7am on Sun. Wanted to grab a coffee, but dining room closed. Old... More 

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Staying in Centro

Neighborhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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