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All 458 Madrid hotels

InterContinental Madrid

5.0 of 5 Hotel   |   Paseo de la Castellana, 49, 28046 Madrid, Spain
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Ranked #31 of 458 hotels in Madrid
Certificate of Excellence 2014
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A recent review
5 of 5 stars reviewed yesterday
Chepe_Cartagena Guatemala City, Guatemala
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796 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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Guatemala City, Guatemala
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Last week I visited Madrid with my family, fisrt time on the city. Decided to choose Intercontinental Hotel to ensure we have a good stay. The week was fantastic, we like to walk around and the Hotel is located just in the middle of the main walking road. Very friendly staff and ready to help in case of questions. Madrid... More

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel, staff extremely helpful and friendly. The breakfast choice was amazing.All needs catered for including soya and rice milk. The ambiance is amazing. We had complimentary champagne in the room upon arrival. A lovely walk down to Hard Rock Cafe and museums. The Hopper bus stops near by for sightseeing.

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Intercontinental is in a great location. The staff - bellman, concierge, bartender, front desk are all courteous and helpful. My husband is handicapped and they assisted us constantly. I find the restaurants in the Intercontinental chains to be very good. This is easier for us many times and we had two delicious dinners at the hotel. One in the... More

Was this review helpful? Yes 7
Columbus, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent four nights from Aug 20 to Aug 24, 2014 at this lovely hotel. We reached early by 10.30 am and were checked in by 11.45. In the meanwhile we were offered a complimentary orange juice and a pastry in the lovely lobby/ waiting area. The ambiance is beautiful with so much antique furniture and well shined chandeliers all... More

Was this review helpful? Yes 3
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Mr. randhir111, Greetings from InterContinental Madrid! Thank you for taking the time to share your recent experience at our hotel. We hope you liked Madrid and we are glad to know you liked our staff at Front Office or Concierge. We will forward your nice comment about Sergio. It is fantastic to know you enjoyed our breakfast. We also... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from 3 days at this hotel. It's a lovely hotel and only 30 mins on the Metro from the airport. We got upgraded to a club suite and had champagne in our room. I would like to say a thank you to the management for doing this for us. The breakfast buffet is so good with a wide... More

Was this review helpful? Yes 7
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Mr. John W, Greetings from InterContinental Madrid! Thank you so much for sharing your experience with other travellers. We are glad to know that you enjoyed your stay with us and you liked our hotel. We hope in this 3 days you had enough time to explore Madrid. Thanks also for the good comments about our staff and our... More

zurich
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a weekend at the Intercontinental Madrid and were totally satisfied with the experience. Great service at reception, a great concierge we used in the evening (never to be underestimated) and the location was just perfect. Breakfast prices were un-necessarily high and that was a shame - there's expensive which is ok and then there's silly pricing like EUR... More

Was this review helpful? Yes 1
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Mr. Kurt-7, Greetings from InterContinental Madrid! Thank you for taking the time to share your recent experience at our hotel. We are glad to know your enjoyed your stay with us. We regret you found our continental breakfast a bit expensive (I will forward this comment to our Restaurant Manager) and would recommend to try our buffet breakfast with... More

Berkshire UK
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a three night break to celebrate our silver wedding anniversary. Hotel was excellent in all respects, location perfect, staff very helpful, service very good. Special thanks to the M'aitre D who made our celebration very special. We would certainly recommend the Intercontinental Hotel when visiting Madrid.

Was this review helpful? Yes 10
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Mr. bbdickerson, Greetings from InterContinental Madrid! First of all, congratullations for your Silver Anniversary! We are so happy to know that you enjoyed your stay with us and we met your expectations. We will forward your nice comment to our Restaurant Maitre and we really hope to welcome you again. Best regards, Manrique Rodríguez General Manager More

UAE
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We started out Spanish Vacation with Madrid and IC Madrid was a great place to start. The hotel is in a quiet area away from the hustle and bustle of downtown. That being said there is a metro station 2 blocks away called Ruben Dario which was very convenient. The staff are welcoming and check in was a breeze and... More

Was this review helpful? Yes 9
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Ms. Chocobon, Greetings from InterContinental Madrid! Thank you for taking the time to share your recent experience at our hotel. We are so glad you liked our hotel and we helped you to have a nice stay in Madrid. We will forward your nice comment to our Restaurant team regarding the breakfast and to the Concierge. We are so... More

Cape Town, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay at the hotel and all staff members were professional. Their gym is well equipped with modern equipment and a good sauna. I enjoyed the use of the hotel's lounge for pre-dinner drinks and canapés. The hotel is well situated near good restaurants and is within walking distance to shopping areas and football stadium. I would recommend... More

Was this review helpful? Yes 1
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Mr. Oscar, Greetings from InterContinental Madrid! Thank you for taking the time to share your recent experience at our hotel. It is great to know you enjoyed your stay and you liked our public areas such as our lobby or the fitness center. We would love to welcome you again and still meeting all your expectations. Yours sincerely, Manrique... More

Berlin, Germany
Top Contributor
51 reviews 51 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, located not too close but also not too far away from the city centre. The hotel needs renovation and the team is doing a great job. In some interactions with the staff, I did not receive the expected reaction, but the management handled pretty well. I would visit the hotel for sure again in the future.

Was this review helpful? Yes 1
ICMadrid, Manager at InterContinental Madrid, responded to this review

Dear Varadero, Greetings from InterContinental Madrid! Thank you for taking the time to share your recent experience at our hotel. It seems that we did not meet all your expectations but we really hope our Management helped you with your concerns during your stay. Your feedback is very valuable to us as we work to be better each and every... More

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Additional Information about InterContinental Madrid

Address: Paseo de la Castellana, 49, 28046 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Madrid 5*
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Also Known As:
Intercontinental Madrid Hotel Madrid

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Green Hotel in Madrid #13 Business Hotel in Madrid #21 Luxury Hotel in Madrid #22 Family Hotel in Madrid #25 Romantic Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
An 18th-century palace was the inspiration for this emblematic hotel in Madrid, situated on one of the city's most famed thoroughfares. Culinary delights include El Jardin with an exquisite menu overseen by renowned head chef José Luque. Bar 49 serves fine local wines and the city’s signature tapas. Ideally located in the cultural and business district, the hotel is minutes from the Prado Museum, Thyssen-Bornemisza Museum, Real Madrid Museum and elegant Serrano shopping district. ... more   less 
Number of rooms
302

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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