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InterContinental Madrid

#13 of 453 Hotels in Madrid
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Paseo de la Castellana, 49, 28046 Madrid, Spain
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InterContinental Madrid
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1,165 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
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  • All months
    (1165)
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    (342)
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    (315)
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Madrid, Spain
1 review
4 of 5 stars Reviewed 2 days ago NEW

we spend an aamazing time last sunday at intercontinental bruch. food, service and environment fantastic. Music, georgeus buffet, cute garden, the staff and location and also the quality and price are more than ok. we will go again for sure!!

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5 of 5 stars Reviewed 3 days ago NEW

The hotel is charming but what stands out for the hotel is the service level. The team goes out of the way to assist.I celebrated my daughter 10th birthday which was flawless.I highly recommend this hotel every time that you stay in Madrid.

Was this review helpful? Yes 1
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Amith K, We would like to thank you for having chosen our hotel for your last stay in Madrid and we hope to welcome you back very soon. Celebrate your daughter's birthday was wonderful also for us!! Kind regards, Manrique Rodriguez More 

Basel
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this hotel for an 8 days business trip to Madrid. I have to say that the whole experience was just excellent. Starting with the very friendly and competent staff who tried hard to make my stay as pleasant as possible. My room was spacious, very comfortable and offered a great bed, a well working AC, a spacious... More 

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ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Mastif4711, We would like to thank you for your wonderful comment about our hotel, restaurant and our services. We hope to welcome you back very soon. Kind regards, Manrique Rdoriguez More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Always love staying at the Intercontinental in Madrid. Traveling with the kids we need adjoining rooms (3 kids) which they always accommodate. Rooms are great - facilities also good. The members lounge has excellent food and an endless supply of chuppa chups :). The indoor outdoor restaurant has good food for those of us who arrive too tired to head... More 

Was this review helpful? Yes 1
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Caroline M, Thank you very much for your time and for your recent visit! We are pleased you and your family has felt welcome and enjoyed our Club Lounge. With best regards, Manrique Rodriguez. More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

The Intercontinental's level of service, amenities, professionalism all support a hearty recommendation as a great place to stay for business. The rooms are well-equipped, the wifi works uninterruptedly, and the staff is professional, prompt and courteous. The price is a bit on the high end, but justified. The club lounge is a most pleasant asset for the business traveler.

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ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Farmboy60, Thank you very much for your kind comment about your last stay and for taking the time to share it with us. We are looking forward to welcoming you very soon. Kind regards Manrique Rodriguez More 

Brussels, Belgium
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The InterContinental Madrid is a wonderful palace hotel with the most beautiful marble I have ever seen, from reception to every corridor and every room. The hotel, located on Castellana and near Serrano, breathes pure luxury from the moment one walks in. The staff is so very kind and thoughtful. Congratulations to Marta and Laura of the Club Lounge who... More 

Was this review helpful? Yes 2
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Rik D, Thank you very much for your kind comments regarding our hotel, its location and its staff members. We hope to welcome you back very soon. Best regards, Manrique Rodriguez More 

Salzburg
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Madrid Intercontinental hotel is a bit outside of the city center, but despite of that more than worthy to visit it! I had an upgrade to an Club Lounge room and enjoyed access to the exclusive club with a special price. Everyone in the hotel is friendly and tries to help. The club offers carnapies all over the day... More 

Was this review helpful? Yes 1
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear John5020, Thank you very much for sharing your experience in our Hotel and specially in our Club Lounge. We are looking forward to you this Autom when the weather is wonderful in Madrid. Kind regards. Manrique Rodriguez More 

Port Chester, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in the club lounge level room. The lounge was very lovely except the children were allowed at all hours. One family actually had the children in their PJs after 9:30 pm at the Club lounge. I don't know which I'm more shocked at. The parents who have their children running around after 9 PM or the supposedly five-star... More 

Was this review helpful? Yes 3
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Fuzzy212, Thank you very much for your comment regarding the situation you experienced. We take note and we will work on it. Thank you very much for taking the time to share it with us. Kind regards, Manrique Rodriguez More 

Liverpool, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the hotel as part of a stop over to Madrid. Had a club room well worth it the lounge is amazing and so are the staff. It's a classic style of property in keeping with the area. Food and drink are first rate although not the cheapest but you are in a 5 star hotel... Close to metro as... More 

Was this review helpful? Yes
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear JohnV465, Thank you very much for sharing your experience with us and with another travellers. We will be really pleased to welcome you back very soon. With kind regards, Manrique Rodriguez More 

Rugeley
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Ideally located so easy to get around in any direction.As expected first class service from all staff members and a breakfast buffet that was exceptional.Without a doubt would highly recommend the Intercontinental.

Was this review helpful? Yes 1
ICMadrid, Director General at InterContinental Madrid, responded to this review

Dear Wayne B, Thank you very much for sharing your experience with us. We are pleased to know you found our staff to be nice and professional. We hope to welcome you back very soon. Kind regards, Manrique Rodriguez More 

Hotel Review Summarization

What travelers say

  • Metro station(11)
  • Club lounge(11)
  • Very good(10)
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Classic Suite (62)
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Presidential Suite (91)
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Royal Suite (167)
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The Hotel (60)

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Other (74)
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Staying in Chamberi

Neighborhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighborhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
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