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All 458 Madrid hotels

Arturo Soria Suites

4.0 of 5 Hotel   |   C/ Juan Perez Zuniga 20, 28027 Madrid, Spain (Formerly Arturo Soria Suites)
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Ranked #313 of 458 hotels in Madrid
A recent review
4 of 5 stars Reviewed June 9, 2014
shre-7 Mumbai (Bombay), India
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127 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
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English first
Mumbai (Bombay), India
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed here for a couple of nights, the room was big and good value for money...!! but i only got wifi in some parts of the room & also the hotel's location is a bit off from the city center...!! The hotel is pretty old, and the lifts were kind of small and not confidence aspiring...!!

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ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Thank you for sharing your experience on Tripadvisor.Your opinion is very important to Arturo Soria Suites and we´d like to thank you for taking the time to give us your feedback.We´ll share your coments with departments involved to improve all our services. On the other hand, we would like to inform that Arturo Soria Suites is perfectly located to get... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2013

We went to watch Real Madrid overall exactly what I needed, nothing elaborate, friendly service, relatively clean and a bus ride away from the city centre. overall very pleased! I was a bit skeptical at first because of the location but it gives you a chance to really get stuck into the culture of madrid, its not too far from... More

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ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Dear Guest, Thank you for the positive feedback. It is always a pleasure to see that our customers had a great experience at ARTURO SORIA SUITES. Looking forward to seeing you again. Best regards, Daniel Marín General Manager More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2013 via mobile

hotel on quite reasonable location not far from madrid city center. mainly pleased with rooms comfort and cleaning,so as staff nice behaviour and great availability.will come back if new visit to madrid is required

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
154 reviews 154 reviews
59 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed March 14, 2013

The Arturo Suites were a pleasant surprise. I paid less than £50 for my room and got a full kitchen, twin double beds and a very spacious sized living area. I was also very pleased to find that my window opened - not always the case now in some hotels. The fridge was in good order and large enough to... More

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2011

I stayed at this hotel last year in October for about a month. What can I say the only good thing was the breakfast, I really liked the pastries :) The bed was uncomfortable, in the evening it was quite cold in the room and a few days passed until I thought to speak at the reception to turn on... More

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DAVIDESTEBAN, Manager at Arturo Soria Suites, responded to this review

Thank you for staying with us such a long time and your subsequent review here on Tripadvisor. I am rather concerned in reading your feedback, please accept my sincere apologies, specially for those days we had problems with hot water, luckily we were able to fix it, I’m also glad to tell you that we are renovating rooms so if... More

Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 29, 2011

I booked the room for value because i needed to get some work while traveling for a good price.This hotel has a weird smell is not 4 stars at all i believe it is a 2 star hotel it seems like a ghost town i felt like the only person here...wish i didn't book it and i wished that people... More

Was this review helpful? Yes 1
DAVIDESTEBAN, Gerente at Arturo Soria Suites, responded to this review

Dear Jimmy, Thank you for your feedback on Tripadvisor, it does alarm me as this is not the service we offer to our guests. I rather concerned in reading your feedback, please accept my sincere apologies. Nevertheless I might add that we have been very busy in May and June at Insignia Arturo Soria Suites, more than 80% occupation rate,... More

Lenexa, KS
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 12, 2011

I have stayed in this hotel for close to 21 days, during april-may 2011, i was very happy with the help and service they provide. I being a vegitarian, found that the smll kitchen provided was the best, the bed was quite comfortabl, but for the pillows they were flat so had to use the other flece blanket as my... More

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DAVIDESTEBAN, Manager at Arturo Soria Suites, responded to this review

Many thanks for your kind feedback, I bear in mind your comment about pillows. I am glad that you enjoyed your stay and look forward to meeting you on your next stay. Best, David More

1 review
1 of 5 stars Reviewed October 20, 2010 via mobile

I'm currently lying in the bad of my room at Arturo Soria Suites. I'm travelling in a business trip. This Hotel is the most ugly one I've ever visited. The bed seems to be old and is no longer comfortable. There are hairs on the bedding...

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DAVIDESTEBAN, Gerente at Arturo Soria Suites, responded to this review

Dear NH43, Thank you for staying with us and your subsequent review here on Tripadvisor. I am most disappointed to learn of your experience with the bed. I would very much appreciate if you could contact me directly so I may learn specifically of your concerns in order to make the necessary improvements, just dial number 9 from you room.... More

Flat Rock
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 5, 2010

Not bad for 1 night. The staff was pleasant enough, but the neighborhood has absolutely nothing to offer. The staff could not recommend a restaurant, so we chose what appeared to be the best of the seedy bars in thw area, and definitely overpaid for poor quality tapas. If you have to stay here, the hotel restaurant is probably the... More

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Bucharest, Romania
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed April 11, 2008

The hotel is ok, not very clean as you expected for 4 stars. It was good for us at price, because in that period (the Catholic Holy Week) all what we found was almost at the same price, but less stars. And if a 4 stars look like this, I only can imagine what it may be for 2-3 stars.... More

Was this review helpful? Yes 1
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Additional Information about Arturo Soria Suites

Address: C/ Juan Perez Zuniga 20, 28027 Madrid, Spain (Formerly Arturo Soria Suites)
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arturo Soria Suites 4*
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Also Known As:
Insignia Arturo Soria Hotel Madrid
Arturo Soria Hotel

76 photos of this hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#163 Luxury Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
The hotel is located next to A2 motorway allowing fast, direct access to IFEMA trade fair, the Palacio Municipal de Congresos and Barajas airport. There is also quick access to the centre of Madrid via the M-30 motorway or by Metro (Barrio de la Concepción) or Bus (21,11,53…). This is a modern hotel with 83 rooms, fully equipped with all amenities to allow you to enjoy a pleasant stay. Free WiFi. ... more   less 
Number of rooms
83

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?