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Arturo Soria Suites

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C/ Juan Perez Zuniga 20, 28027 Madrid, Spain (Formerly Arturo Soria Suites)
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187 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • All months
    (187)
  • Mar-May only
    (55)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (39)
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Enniscorthy, Ireland
1 review
4 of 5 stars Reviewed June 18, 2015

staying here at the moment and dont usually write reviews about anywhere i stay but always like somewhere that surprizes me... nervous about staying because of some of the reviews but am very impressed, location is off putting.. walking to the hotel i was very disappointed, it is a very built up flats area.. but when we got to the... More 

Was this review helpful? Yes
ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Dear Guest Thank you so much for your thoughtful comments and it is great to hear that you truly enjoyed your stay with us. To receive your feedback means everything to us and knowing it we will continue to strive for excellence. We are already looking forward to welcoming you back in the near future. Kind regards Daniel Marin Manager... More 

Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 23, 2015

Due to most of the hotels where I stay at are during business trips, for me sleep well at night and rest is very important. Forget about to have nice dreams on the mattresses of this hotel. I changed my room twice. If you are lucky, your mattress will be just like sleep on a stone. If not, you will... More 

Was this review helpful? Yes
ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Dear Guest, Thank you so much for sharing your recent experience, I firmly believe that we can only continue to improve our product and service if we listen our guests. I hope to assure you that we have absolutely taken your comments onboard and they are very much valued and useful. I am happy to read that you enjoyed the... More 

Travelers are raving about these Madrid hotels

Brasov, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 17, 2014

I stayed in December 2014 with my husband. Excellent value for money. Rooms are really big and it's clean, but definitely it's not a 4 star hotel. Maybe 3. It's really warm in the rooms. We need to stop the heat in the night

Was this review helpful? Yes 1
ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Dear client, Thank you for sharing your experience on Tripadvisor.Your opinion is very important to Arturo Soria Suites and we´d like to thank you for taking the time to give us your feedback. Sincerely yours Daniel Marin Manager More 

Mumbai (Bombay), India
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 9, 2014

I stayed here for a couple of nights, the room was big and good value for money...!! but i only got wifi in some parts of the room & also the hotel's location is a bit off from the city center...!! The hotel is pretty old, and the lifts were kind of small and not confidence aspiring...!!

Was this review helpful? Yes 2
ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Thank you for sharing your experience on Tripadvisor.Your opinion is very important to Arturo Soria Suites and we´d like to thank you for taking the time to give us your feedback.We´ll share your coments with departments involved to improve all our services. On the other hand, we would like to inform that Arturo Soria Suites is perfectly located to get... More 

Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 13, 2013

We went to watch Real Madrid overall exactly what I needed, nothing elaborate, friendly service, relatively clean and a bus ride away from the city centre. overall very pleased! I was a bit skeptical at first because of the location but it gives you a chance to really get stuck into the culture of madrid, its not too far from... More 

Was this review helpful? Yes 1
ARTUROSORIA, Director General at Arturo Soria Suites, responded to this review

Dear Guest, Thank you for the positive feedback. It is always a pleasure to see that our customers had a great experience at ARTURO SORIA SUITES. Looking forward to seeing you again. Best regards, Daniel Marín General Manager More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 31, 2013 via mobile

hotel on quite reasonable location not far from madrid city center. mainly pleased with rooms comfort and cleaning,so as staff nice behaviour and great availability.will come back if new visit to madrid is required

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
199 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 stars Reviewed March 14, 2013

The Arturo Suites were a pleasant surprise. I paid less than £50 for my room and got a full kitchen, twin double beds and a very spacious sized living area. I was also very pleased to find that my window opened - not always the case now in some hotels. The fridge was in good order and large enough to... More 

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 8, 2011

I stayed at this hotel last year in October for about a month. What can I say the only good thing was the breakfast, I really liked the pastries :) The bed was uncomfortable, in the evening it was quite cold in the room and a few days passed until I thought to speak at the reception to turn on... More 

Was this review helpful? Yes 1
DAVIDESTEBAN, Manager at Arturo Soria Suites, responded to this review

Thank you for staying with us such a long time and your subsequent review here on Tripadvisor. I am rather concerned in reading your feedback, please accept my sincere apologies, specially for those days we had problems with hot water, luckily we were able to fix it, I’m also glad to tell you that we are renovating rooms so if... More 

Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 29, 2011

I booked the room for value because i needed to get some work while traveling for a good price.This hotel has a weird smell is not 4 stars at all i believe it is a 2 star hotel it seems like a ghost town i felt like the only person here...wish i didn't book it and i wished that people... More 

Was this review helpful? Yes 1
DAVIDESTEBAN, Gerente at Arturo Soria Suites, responded to this review

Dear Jimmy, Thank you for your feedback on Tripadvisor, it does alarm me as this is not the service we offer to our guests. I rather concerned in reading your feedback, please accept my sincere apologies. Nevertheless I might add that we have been very busy in May and June at Insignia Arturo Soria Suites, more than 80% occupation rate,... More 

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