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Aparto Suites Muralto

#101 of 453 Hotels in Madrid
Certificate of Excellence
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Buen Suceso 3, 28008 Madrid, Spain
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10% off room rate
Best prices for: 1 room 1 guest
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Aparto Suites Muralto
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Aparto Suites Muralto
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329 reviews from our community

Traveler rating
    121
    164
    36
    4
    4
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150
54
16
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

So far this hotel has the largest room we had in Europe trip. It is located near a department store, clothes shops, metro station, cafes and fruit shops. Carrefour express is around the corner. Very convenient

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for your warm comment and I am happy to know that we got your expectations regarding your visit to our property. Our Apartments with living room (42 Sqm), all at the main entrance side and with balcony, are much appreciated by our guests. They are the perfect option for example, for families of 2, 3, 4... More 

Southampton UK
Top Contributor
166 reviews 166 reviews
98 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location with a good bar and restaurant next door. Rooms are spacious and well appointed but the air conditioning did not work. Early the next morning 7am pipe work started with constant banging for a couple of hours. The room was reasonably priced and not far from a metro station.

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Dear Guest: Thank you very much for sharing with us your experience through Tripadvisor and I am happy to know that your opinion is quite positive even with the remark about the air conditioning. We have started to change our climatisation system and I am very sorry about the inconveniences that we caused to you during your stay. The new... More 

1 review
5 of 5 stars Reviewed April 7, 2015 via mobile

Nice.. comfortable appartments in which I stayed in last March.. Great location.. Short walking distance to Metro station..short walking distance to Plz Spania... Very clean rooms.. cooperative staff speak good English.. front desk 24hr present very helpful.. Breakfast v good.. variety of choices..tasty.. well prepared well presented very nice lady (?Karina).. Only negative: v small kitchenette. .noise sometimes from neighbouring... More 

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Dear Guest: Thank you very much for choosing Muralto during your visit to Madrid, and for sharing with us your comments through Tripadvisor. I am happy to know that we got your expectations regarding our facilities, staff welcome, and our services. I hope that you will have the opportunity to come back to visit Muralto very soon. Thank you again... More 

Hull, United kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 4, 2015

From the moment we arrived the staff greeted us warmly. They explained that if we ticked the items we required on the list it would be provided- such as pans, washing equipment, kettle etc and so we did and it was all added into our room later that day. The little kitchenette had a microwave, fridge, cupboards, 2 hobs and... More 

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for your detailed comment regarding your stay in Muralto, and I am glad to hear that our service, facilities, staff and location made your stay as comfortable as you expected. Certainly most of our guests select our property thanks to our proximity to the main leisure and shopping areas of Madrid. You can have a nice... More 

1 review
2 of 5 stars Reviewed March 7, 2015 via mobile

music from the adjacent building pounding the walls of my crappy tiny room, is unbearable hotel receptionist allocated me in a bottom floor and what's worst I have to listened entire 4 hours to past midnight to noise of pots and pan from the restaurant that just opened for business I am contacting orbitz my booking agency for this type... More 

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Dear guest: Thank you very much for your comments. All of them help us to improve our services and even in this case, to solve it during your stay among us. As I told you this morning when we met, I am very sorry for the inconveniences caused by the noise coming from the adjoining restaurant. I have asked to... More 

Edinburgh, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 1, 2015

I stayed here for 1 night on a Saturday night at the end of February 2015. My first impression was the reception staff who were not at all welcoming and could not as much as muster a smile. When I arrived into my room I was overwhelmed by a dreadful stale smell, the sort of smell you get when entering... More 

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Dear Guest: Thank you very much for sharing with us your comments and feelings regarding your stay among us. I am deeply sorry about your bad experience in our property. Please be sure that all the comments and suggestions are very much appreciated, even those referred to specific details in which we have to pay attention in order to improve... More 

Bogota, Colombia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

The relative price vs hotel is excellent. The room and the bathroom have very good space. There could have more kitchen tools, but are enough for the basics. The breakfast option is good. The location is great. I have been at this hotel for more than 10 times, and I always come back.

Was this review helpful? Yes 1
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review
Google Translation

Muchas gracias por hacernos llegar sus opiniones a través de Tripadvisor. Me alegro de que su estancia haya resultado tan... More 

Chennai, India
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 3, 2015

Apart Suites Muralto checks many boxes in my choice of a good apartment. It's location, near The Templo de Debod, Plaza Espanya and the Ventura Roduguez metro, is very good. There is a good supermarket just about hundred metres away, to the left of it's entrance and a good fruit/vegetable store diagonally opposite. The El Corte Ingles, with a supermarket... More 

Was this review helpful? Yes 1
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Dear Guest: Thank you very much for sharing your comments and sgugestions with us through Tripadvisor. I am very happy to know that we got your expectations regarding the facilities and services and I will take care of your suggestions regarding the kitchen and lighting inside the apartment. I hope to welcome you again in Muralto. Sincerely yours, José Luis... More 

Rio de Janeiro, Rio de Janeiro, Brazil
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

I've spent 3 weeks in this apart hotel, and loved it! Excelente location, Nice neighborhood, close to the subway station... Very confortable! Just like home! Big bathroom, Nice kitchen, living room with Dining table.... Nice place to work!

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Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review
Google Translation

Muchas gracias por haber elegido Muralto durante su estancia en Madrid y por dedicar unos minutos a hacernos llegar su... More 

kent
Top Contributor
181 reviews 181 reviews
14 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed October 20, 2014

Our room was a bit basic but it was functional and clean room. The kitchen area was tiny though, so if we had intended cooking ourselves this would have been an issue. The bed was firm but what stopped me from getting a good night’s sleep was sporadic banging in the night, of which I never managed to identify the... More 

Was this review helpful? Yes
Director_Muralto, Gerente at Aparto Suites Muralto, responded to this review

Thank you very much for your comments regarding your last stay among us. I do appreciate your comments and suggestions and we will do our best in order to improve those aspects of service and facilities to offer a better experience to our guests. In addition to the standard apartment that you reserved, we have also the apartments with living... More 

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Prices are for 1 room, 2 adults
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