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Tryp Madrid Alcala 611

#243 of 456 Hotels in Madrid
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Calle Alcala 611 - 613, 28022 Madrid, Spain
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Tryp Madrid Alcala 611
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    176 reviews from our community

    Traveler rating
      45
      76
      34
      8
      13
    See reviews for
    30
    70
    13
    34
    Rating summary
    • Sleep Quality
      4 of 5 stars
    • Location
      3.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (9)
    Date | Rating
    • English first
    • French first
    • German first
    • Italian first
    • Portuguese first
    • Spanish first
    • Any
    English first
    • All months
      (176)
    • Mar-May only
      (36)
    • Jun-Aug only
      (49)
    • Sep-Nov only
      (52)
    • Dec-Feb only
      (39)
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    London, United Kingdom
    Top Contributor
    105 reviews 105 reviews
    31 hotel reviews
    53 helpful votes 53 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    this is a classic case of a hotel not managing expectation properly. I would have given 4 star to this review if the hotel was presented as a 3 star. All in all not bad , very clean.. good service , excellent breakfast but major faults as well. Probably the most annoying part was the Bed matress and pillows probably... More 

    Was this review helpful? Yes
    LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

    Dear Daniele B, We failed this time and this allows us to think over and prevent other travelers can have the same perception that you. I would love if you contact me, so we can have another chance to make you feel happy with us. Greetings from all our team! More 

    Budapest, Hungary
    Senior Contributor
    47 reviews 47 reviews
    20 hotel reviews
    27 helpful votes 27 helpful votes
    5 of 5 stars Reviewed November 13, 2014

    I arrived to the hotel very late and the check in was very fast and effective, in under 5 minutes I had the room key, arranged a pickup to the airport for the next day and even managed to find out about meal options (no room service is available but they work together with Telepizza that is across the street,... More 

    Was this review helpful? Yes
    LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

    Dear Printemps7, ¡Thank you for your excellent rating on Trypadvisor! Your happiness is our greatest source of motivation, and makes us want to improve every day. We look forward to see you again. Best wishes More 

    Torres Vedras, Portugal
    2 reviews
    1 helpful vote 1 helpful vote
    3 of 5 stars Reviewed November 7, 2014

    The rooms are nice but small, breakfast is excellent and the location is very good. Poor service reception. High prices (with the exception of beer cans at 75 cents on the machine from the entrance hall! Lol).

    Was this review helpful? Yes 1
    LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

    Dear Nun0_Marques, I would like to thank you for taking the time to send us your comments about your recent stay at our hotel Tryp Alcalá 611. We are really sorry to hear that we have not been able to fulfill your expectations during your stay. Please accept our sincere apologies for the inconveniences you may have experienced in respect... More 

    Senior Reviewer
    9 reviews 9 reviews
    5 hotel reviews
    5 helpful votes 5 helpful votes
    4 of 5 stars Reviewed July 17, 2014

    I was there in September 2013. It is no so interesting part of the city. Hotel has really good rate. Rooms are good and bad is excellent. One of the best sleep in Alcala street. Swimming pool was excellent. I was swimming every day. There was no breakfast because it was out of season (no fair exhibitions). You can go... More 

    Was this review helpful? Yes
    Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

    Dear Aleksandar C; Thank you very much for choosing our hotel on your last visit to Madrid. Is very important for us to know the opinion of our customers, and in this case, we are glad to read these positive comments about your last stay with us. Our breakfast buffet, is available to all our customers every day, from 7h... More 

    Bangkok, Thailand
    Contributor
    13 reviews 13 reviews
    3 hotel reviews
    33 helpful votes 33 helpful votes
    1 of 5 stars Reviewed June 6, 2014 via mobile

    Absolutely tragic experience I came around 10.30pm to check-in after booking a "double bed room" thru Kayak. The procedure went smooth and in 5 minutes I was in the room - however to my surprise, the room was a "two twin bed" instead a "double" (one queen size bed). I came downstairs and told the recepcionist (Ms. Olvido) that I... More 

    Was this review helpful? Yes 1
    Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

    Dear rmonleon; Thank you for sending us your comments wich help us to keep improving every day. On the one hand, with reference to your comments, we would like to inform you that most of the standar rooms, have two sepate beds, and for this reason we never guarantee a double bed. Te only way to make a double bed... More 

    Saint-Denis, Reunion Island
    Reviewer
    5 reviews 5 reviews
    5 hotel reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed May 26, 2014

    The hotel is really nice,very comfortable, Breakfast is awesome we have a really nice room with bahroom,the bed are very comfy. I love the place where is the hotel,is quiet with plenty of small bars,cafe and restaurant around. the swimming is horrible,very dirty .

    Was this review helpful? Yes
    Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

    Dear Lindsaysaintalme; Thank you very much for sending us these positive comments about your last stay with us. We are glad to know you enjoyed your stay, and we are pleased to know, we have reached your expectations. We are currently preparing our pool, which will be open in the next few days, for the enjoyment of our customers. Thank... More 

    Reviewer
    4 reviews 4 reviews
    2 helpful votes 2 helpful votes
    4 of 5 stars Reviewed May 19, 2014

    The way my friend and I chose hotels is; far from the center mess and close to a metro station. This way you enjoy a local neighborhood, a nice corner café, and a much better price. The Tryp Madrid alcala 6111 hotel is wonderful example. It is 5 minutes' walk from the metro. 15 minutes bus ride from the airport,... More 

    Was this review helpful? Yes 1
    Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

    Dear Avner S; First of all, we would like to thank you very much for taking the time to send us your opinion. We are delighted to read these wonderful comments about your last stay with us. We hope to have the pleasure of welcoming you back soon, and thanks for sharing your experience with other travelers!! Kind regards Natalia... More 

    Madrid
    1 review
    4 of 5 stars Reviewed May 2, 2014

    The Hotel is well located and has plenty of bars & restaurants close by. Central Madrid us about 20 mins away. The beds seem hard & uncomfortable and the swimming pool was green and slimy as not in use.

    Review collected in partnership with Melia Hotels International

    Was this review helpful? Yes
    Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

    Dear Kevin Gregory M; First of all, we would like to thank you very much for taking your time to writte these comment. We would like to inform you, that our swimming pool, will be open on summer. The rest of the year, remains closed. If your visit wasn't in summer, it is possible that the swimming pool was not... More 

    Senior Reviewer
    6 reviews 6 reviews
    6 hotel reviews
    4 helpful votes 4 helpful votes
    4 of 5 stars Reviewed January 9, 2014

    Near the metro station, and a bus stop away from the airport. 25min from downtown by subway. Many "chiringuitos" near, to eat spanish "tapas" and couple of drinks. Front desk personnel with good will but need more information of the places around. The hotel is good, the rooms are modern but the management should consider to replace those old TVs.... More 

    Was this review helpful? Yes 1
    Troy, Ohio, United States
    Senior Reviewer
    9 reviews 9 reviews
    11 helpful votes 11 helpful votes
    2 of 5 stars Reviewed December 31, 2013

    Not by a flying leap of faith is this place worth 4 stars. In the middle of the night someone entered our room while we were in bed. He was assigned our room. He was mortified and so were we. The bidet had a big nail clipping in it. The room was very small. Just enough room to squeeze past... More 

    Was this review helpful? Yes
    Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

    Dear John, First of all, we would like to thank you very much for taking your time on made these valuable comments about your stay with us. These comment help us to improve every day. We regret you didn't have a completely satisfactory stay. Please, accept our most sincere apologies for all the inconveniences caused and your comments have been... More 

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    Additional Information about Tryp Madrid Alcala 611

    Address: Calle Alcala 611 - 613, 28022 Madrid, Spain
    Location: Spain > Community of Madrid > Madrid > San Blas
    Price Range (Based on Average Rates): $
    Hotel Class:4 star — Tryp Madrid Alcala 611 4*
    Number of rooms: 93
    Reservation Options:
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    Also Known As:
    Tryp Alcala 611 Hotel Madrid
    Tryp Hotel Alcala 611
    Tryp Hotel Madrid
    Hotel Style:
    #28 Best Value Hotel in Madrid
    #137 Luxury Hotel in Madrid

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    Amenities

    Highlights
    • Pool
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Free High Speed Internet ( WiFi )
    Things to do
    • Pool
    • Bar/Lounge
    • Restaurant
    Room types
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Room Service
    • Dry Cleaning
    • Laundry Service
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    Questions & Answers

    Questions? Get answers from Tryp Madrid Alcala 611 staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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