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Tryp Madrid Alcala 611

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Calle Alcala 611 - 613, 28022 Madrid, Spain
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Tryp Madrid Alcala 611
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Tryp Madrid Alcala 611
Tryp Madrid Alcala 611
Tryp Madrid Alcala 611
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184 reviews from our community

Traveler rating
    47
    80
    35
    9
    13
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32
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Playa De Orihuela, España
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Chose this hotel for location. Staff helpful and hotel was clean and functional. Only downside was that there is no bar or restaurant other than breakfast. Only in house option is the vending machine and local eating establishments tend to be fast food.

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LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

Dear djspain, thank you very much for your lovely words. We are so happy to know your recent stay at Tryp Alcalá 611 was good.We would like to see you again soon, so don't hesitate to contact me if you come to the city. Kind Regards. More 

los alcazares
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this Hotel on 3 occasions recently. I booked it because of the area , near to the airport and access from the airport bus 200, 1 stop after leaving Terminal 1. Costs 1 euro 50 cents. Less than 10 minutes walk from the bus stop. Yesterday because it was Cold and raining I got a taxi... More 

Was this review helpful? Yes 1
LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

Dear nomad577, thank you very much for your comment about your recent stay at our hotel Tryp Alcalá 611. We are so happy to know we have reached your expectations and your stay with us was fantastic.Thank you very much for choosing us one more time! We look forward to see you soon! Kind Regards. More 

London, United Kingdom
Top Contributor
109 reviews 109 reviews
32 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed February 6, 2015

this is a classic case of a hotel not managing expectation properly. I would have given 4 star to this review if the hotel was presented as a 3 star. All in all not bad , very clean.. good service , excellent breakfast but major faults as well. Probably the most annoying part was the Bed matress and pillows probably... More 

Was this review helpful? Yes 1
LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

Dear Daniele B, We failed this time and this allows us to think over and prevent other travelers can have the same perception that you. I would love if you contact me, so we can have another chance to make you feel happy with us. Greetings from all our team! More 

Budapest, Hungary
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 13, 2014

I arrived to the hotel very late and the check in was very fast and effective, in under 5 minutes I had the room key, arranged a pickup to the airport for the next day and even managed to find out about meal options (no room service is available but they work together with Telepizza that is across the street,... More 

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LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

Dear Printemps7, ¡Thank you for your excellent rating on Trypadvisor! Your happiness is our greatest source of motivation, and makes us want to improve every day. We look forward to see you again. Best wishes More 

Torres Vedras, Portugal
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 7, 2014

The rooms are nice but small, breakfast is excellent and the location is very good. Poor service reception. High prices (with the exception of beer cans at 75 cents on the machine from the entrance hall! Lol).

Was this review helpful? Yes 1
LAURA G, Guest Experience at Tryp Madrid Alcala 611, responded to this review

Dear Nun0_Marques, I would like to thank you for taking the time to send us your comments about your recent stay at our hotel Tryp Alcalá 611. We are really sorry to hear that we have not been able to fulfill your expectations during your stay. Please accept our sincere apologies for the inconveniences you may have experienced in respect... More 

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 17, 2014

I was there in September 2013. It is no so interesting part of the city. Hotel has really good rate. Rooms are good and bad is excellent. One of the best sleep in Alcala street. Swimming pool was excellent. I was swimming every day. There was no breakfast because it was out of season (no fair exhibitions). You can go... More 

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Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

Dear Aleksandar C; Thank you very much for choosing our hotel on your last visit to Madrid. Is very important for us to know the opinion of our customers, and in this case, we are glad to read these positive comments about your last stay with us. Our breakfast buffet, is available to all our customers every day, from 7h... More 

Bangkok, Thailand
Contributor
13 reviews 13 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed June 6, 2014 via mobile

Absolutely tragic experience I came around 10.30pm to check-in after booking a "double bed room" thru Kayak. The procedure went smooth and in 5 minutes I was in the room - however to my surprise, the room was a "two twin bed" instead a "double" (one queen size bed). I came downstairs and told the recepcionist (Ms. Olvido) that I... More 

Was this review helpful? Yes 1
Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

Dear rmonleon; Thank you for sending us your comments wich help us to keep improving every day. On the one hand, with reference to your comments, we would like to inform you that most of the standar rooms, have two sepate beds, and for this reason we never guarantee a double bed. Te only way to make a double bed... More 

Saint-Denis, Reunion Island
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2014

The hotel is really nice,very comfortable, Breakfast is awesome we have a really nice room with bahroom,the bed are very comfy. I love the place where is the hotel,is quiet with plenty of small bars,cafe and restaurant around. the swimming is horrible,very dirty .

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Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

Dear Lindsaysaintalme; Thank you very much for sending us these positive comments about your last stay with us. We are glad to know you enjoyed your stay, and we are pleased to know, we have reached your expectations. We are currently preparing our pool, which will be open in the next few days, for the enjoyment of our customers. Thank... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2014

The way my friend and I chose hotels is; far from the center mess and close to a metro station. This way you enjoy a local neighborhood, a nice corner café, and a much better price. The Tryp Madrid alcala 6111 hotel is wonderful example. It is 5 minutes' walk from the metro. 15 minutes bus ride from the airport,... More 

Was this review helpful? Yes 1
Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

Dear Avner S; First of all, we would like to thank you very much for taking the time to send us your opinion. We are delighted to read these wonderful comments about your last stay with us. We hope to have the pleasure of welcoming you back soon, and thanks for sharing your experience with other travelers!! Kind regards Natalia... More 

Madrid
1 review
4 of 5 stars Reviewed May 2, 2014

The Hotel is well located and has plenty of bars & restaurants close by. Central Madrid us about 20 mins away. The beds seem hard & uncomfortable and the swimming pool was green and slimy as not in use.

Review collected in partnership with Melia Hotels International

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Natalia_AC, Director de Relaciones con Clientes at Tryp Madrid Alcala 611, responded to this review

Dear Kevin Gregory M; First of all, we would like to thank you very much for taking your time to writte these comment. We would like to inform you, that our swimming pool, will be open on summer. The rest of the year, remains closed. If your visit wasn't in summer, it is possible that the swimming pool was not... More 

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