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Melia Barajas

#197 of 446 Hotels in Madrid
GreenLeadersBronze level
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Avenida De Logrono 305, 28042 Madrid, Spain
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1 room 1 adult
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Melia Barajas
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745 Reviews from our TripAdvisor Community

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Ecuador
Level Contributor
118 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have made Melia Barajas my home for my Madrid trips. Close to the airport for arrival or departure, but still hooked up to the city´s underground transportation makes this a keeper. Large- classical comfortable rooms and bathrooms are priceless. Shuttle to and from the airport, walking distance to Barajas main square or to one of the city´s main metro... More 

Helpful?
Thank marklaseve
Old Greenwich, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Nothing wrong with the room, but we had to call twice and had to wait a long time to get picked up from the airport, and the next morning no shuttle was available to take us to the airport. Staff insisted shuttle was one minute away but after 25 minutes there was still no sign of it. Terrible.

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank Gina M
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear Gina M, Thank you for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit. We are sorry to hear that you were not satisfied with our shuttle service. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan and... More 

Calgary
Level Contributor
134 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As for most travelers I'm sure, we chose this hotel for our last two days in Madrid because of its close proximity to the airport (early morning flight) and 24 hour free airport shuttle. On both days we took the excellent subway into the center of town. The subway is an easy and comfortable ten minutes away on a well... More 

Review collected in partnership with Meliá Hotels International

Helpful?
Thank ClaireCalgary
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear ClaireCalgary, On behalf of the entire team of Melia we would like to thank you for the time you took to share your positive opinion about your experience in Melia Barajas on TripAdvisor. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you... More 

Israel
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at this hotel last night after missing a flight connection. good 24 hour service (even if you leave for a flight very early) and the rooms were very clean large and we'll equiped albeit old fashioned. Service was fine. I would recommend.

Helpful?
Thank Nellos
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear Nellos, Thank you for reporting us your experience after your last stay at Meliá Barajas! It is a real honor to know that recommend us. I remain at your complete disposal and look forward to welcoming you back in the near future. David Spence Guest Experience - Meliá Barajas More 

Philadelphia, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a fabulous hotel especially if you need to be close to the airport Barajas. They run a shuttle service every 1/2 hour and the ride is only 5 -10 minutes. The breakfast buffet is exceptional. The rooms were spacious and quite comfortable. The staff very friendly and helpful.

Helpful?
Thank Anne C
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear Anne C, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.... More 

East Molesey, United Kingdom
2 reviews
1 of 5 stars Reviewed January 4, 2016 via mobile

Arrived quite late and very tired after a late flight. Went straight to dinner, which was a buffet - not a good one. The quality was school-like. They had one main meat choice of pork that was slightly dry and needed more sauce than they had. Got back to my room and could hear the people next door talking and... More 

Helpful?
Thank wilkinsaaron
Albuquerque, NM
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 3, 2016

An excellent 4 star hotel near the airport. Ideal for those renting a car. Not convenient for access to downtown or other tourist sites. The room was comfortable and the food ample and good. This was unlike other Melia Hotels that had problems such as a lack of grab bars in the shower.

Helpful?
Thank DanAlbuquerque_NM
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear DanAlbuquerque_NM, Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit. We hope to welcome you back in a near future. Do not hesitate to contact us directly in advance. David Spence Guest Experience - Meliá Barajas More 

Zurich, Switzerland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 29, 2015

Missed our connecting flight and this was the place the airline sent us for the complimentary night stay plus dinner/breakfast. Given this, it was not that bad. Desk staff were friendly and fast. Buffet dinner was uninspired but tolerable. Breakfast buffet was unexpectedly extensive, which was nice. The room was clean if a bit beat up (trim missing from the... More 

Helpful?
Thank Tyler R
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear Tyler R, Thank you for having taken some of your valuable time to send us your positive feedback about our Hotel and our staff. It would be a real pleasure to receive your visit again and please do not hesitate to contact me directly for any kind of assistance you may need. Yours sincerely, David Spence Guest Experience -... More 

Tampa, Florida
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed December 27, 2015

After flying direct from JFK airport to Madrid, Spain I was pretty tired. My husband had booked the room and was there one night prior to my arrival. He was unable to pick me up at the airport with the rental car related to other obligations. I was able to find the hotel shuttle bus pick up area without difficulty.... More 

Helpful?
Thank PJRohm
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear PJRohm, Thank you for having taken some of your valuable time to send us your comments. We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in which we have to focus our effort to improve our services.... More 

Bonaire
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 25, 2015

Arriving at the Hotel, The staff already sent my luggage to my room. Hotel has a small gym, lots of meeting rooms. Even if desired a meeting room next to your room. The place was decorated for Christmas and looked very great. You can feel it's Christmas. In the room you have a small fridge with drinks into beneath the... More 

Helpful?
Thank Ethuriel N
David_SpenceDelValle, Guest Experience Manager at Melia Barajas, responded to this review

Dear Ethuriel N, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.... More 

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