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Melia Barajas

4.0 of 5 Avenida De Logrono 305, 28042 Madrid, Spain
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Certificate of Excellence 2014
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Melia Barajas
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Melia Barajas
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467 reviews from our community

Traveler rating
    143
    215
    65
    29
    15
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65
130
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163
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (467)
  • Mar-May only
    (116)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (144)
  • Dec-Feb only
    (90)
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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I had a late night arrival and next day departure. It all worked out very well.Was able to get the shuttle from and to he airport. The room was very large, comfortbale and clean. It was quite and had a good blockout so had a good night's sleep. Breakfast was very ordinary. Although far from town, it was walking distance... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Anitad24, Thank you very much for your kind words. We all enjoy that our guest appreciate our work, and your comments help us to keep working hard. Thanks also to take your time sharing your experience. Kind regards, Eugenia Garcia E-Guest Experience Manager Meliá Barajas More 

Kitchener, Ontario, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 18, 2014

We had a very early morning departure and were very pleased with the service. The room was very comfortable, clean and quiet. The shuttle was called and was available within minutes (at 4.00 am no less!). If you want to get to downtown Madrid - there is a metro station nearby - the fare is cheap and it only takes... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Bootleggers, We appreciate to hear that your expectations were met with our services and facilities and that you enjoyed. Thank you so much for your comments, moreover for taking the time in sharing your Experience. Best Regards. Eugenia Garcia E-Guest Experience Manager Meliá Barajas More 

Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 15, 2014 via mobile

Outside looks like industrial factory and situated in working class neighborhood. Inside looks like conference hotel. Room was spacious, well furnished and comfortable and breakfast was delicious. If you want to experience downtown Madrid count on at least a 20 Euro cab ride each way - same for train station. Nice for business traveler who needs to be close to... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear PsyDoc0622, Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent visit. The entire team will be very glad to welcome you soon. Best Regards Eugenia Garcia E-Guest Experience Manager Meliá Barajas More 

westfield, nj
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 10, 2014

Stayed here on business. 5-10 min walk to the metro. Quite neighborhood but far from the city center. Relatively convenient to the convention center. Rooms were adequate, but my colleagues complained that they were not clean and smelled of smoke. I could not get the safe to work either. Wifi was not great.

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Traveler_bl, Our apologies for the inconveniences you have had in your stay. We do our best to exceed our guest expectations and we are really sorry to know that we have not reached yours. We will take good notice of all your impressions to try to avoid these incidents in the future and give our guests the best quality... More 

Bruxelles
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 6, 2014

This hotel is located at less than 5mins from Barajas airport. They usually provide a free shuttle to pick you up at the airport, you just have to call them and they will pick you up in 10 minutes....at least this is what they said! I had to wait for 1 hour outside the airport, under the cold and rain... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear acia83, We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our hotel.... More 

London, UK
Top Contributor
104 reviews 104 reviews
99 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed November 2, 2014

Stayed at this airport hotel for a night. The hotel is a fairly nice hotel and perfectly adequate for such a stay. The shuttle bus came within 15 minutes and was easy to use. Check in at 11pm was also smooth and friendly. The room itself was well sized, and well equipped. However it had clearly seen better days, with... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear rabbitman, We would like to thank you for taking the time to write this review about your stay in Meliá Barajas and letting us know your opinion. It is a pleasure to know that you enjoyed our facilities and our rooms. We sincereley regret to read that we did not met your expectations concernig our safety box. Do not... More 

Queens, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 1, 2014

So, my husband and I missed our connection flight with Iberia thanks to their staff in London and they put us in Melia Barajas. I can't believe I didn't know about this hotel when I was looking for a place in Madrid to stay. It's a very very nice hotel fairly close to the airport. The area is commercial so... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Tatthoo, Thank you so much for sharing your experience at Meliá Barajas.It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations We will be delighted to attend you in future. Best greetings, Eugenia Garcia E-Guest Experience... More 

Miami, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 31, 2014

waited 45 minutes, sitting in the shuttle, for 7 minute ride. Driver rude and not helping senior citizens with luggage. Hotel staff do not smile or greet guest warmly, front desk unmanned, they hide in backroom watching TV. Food terrible, if wasnt't for the airport would be close!!!

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear 851 Jay, I am writing in reply to your reviews on tripadvisor concerning your disappointed about our services at Melia Barajas. I take good note, with pleasure, of all your comments and I promise you that we will take corrective measures to offer our guests superior and unbeatable services. Thank you very much. King Regards, Eugenia Garcia E-Guest Experience... More 

A TripAdvisor Member
5 of 5 stars Reviewed October 31, 2014

I have stayed here twice for business, both times the hotel facilities have been great. Nice big breakfast and people friendly but everyone speaks Spanish except the front desk staff. With so many customers speaking English, they should give all staff English lessons. All pleasant and friendly. It's a tube ride into town, so for leisure, I have used a... More 

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Guest, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us. At your entire disposal, Eugenia Garcia E-Guest Experience Manager Meliá Barajas More 

Cape Elizabeth, Maine
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 23, 2014

We stayed here one night before leaving Spain from the airport. The hotel was clean and the beds were very comfortable. My only complaint was that the bathroom door (room 250 if the hotel is reading this..) did not latch, so I had to hold it closed while sitting on the toilet (harder than it sounds) and could not close... More 

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Gardenhopper, First of all, we would like to thank you having taken some of your valuable time to give us your feedback about your stay. All your comments have been reported to the departments involved so we can avoid any situation similar to yours in the future, so now the room 250 is ok. It is only through constructive... More 

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Additional Information about Melia Barajas

Address: Avenida De Logrono 305, 28042 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Barajas 4*
Number of rooms: 229
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Also Known As:
Melia Barajas Hotel Madrid
Melia Hotel Barajas
Sol Melia Madrid
Hotel Style:
#11 Green Hotel in Madrid
#90 Family Hotel in Madrid
#98 Luxury Hotel in Madrid
#116 Business Hotel in Madrid
#129 Romantic Hotel in Madrid

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