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Melia Barajas

#183 of 453 Hotels in Madrid
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Avenida De Logrono 305, 28042 Madrid, Spain
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Melia Barajas
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Melia Barajas
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525 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Top Contributor
118 reviews 118 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here due to a cancelled flight, so a very brief overnight stay. Check in was quick and painless. After a long afternoon/evening all we wanted was a nightcap in the bar but this was already closed so made do with room service which arrived promptly. Room was a good size and very comfortable. Didn't get a chance to try... More 

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David_SpenceDelValle, Director de Recepción at Melia Barajas, responded to this review

Dear gotravelling76, Thank you so much for your comments, moreover for taking the time in sharing your Experience in your brief stay at Meliá Barajas. We would like to welcome you again and that you have the chance to try our dinner and breakfast. Best regards, David Spence E Guest Experience More 

Moraira
Top Contributor
105 reviews 105 reviews
46 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I booked the Grand Suite at this hotel for one night (I had a lot of Melia points). It was enormous! There was a giant living/dining/meeting room which a large TV, dining table and chairs, sofa, armchairs. The bedroom was also massive. Separate hallway and large bathroom with shower - bath - large unit. Very comfortable, clean... More 

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David_SpenceDelValle, Director de Recepción at Melia Barajas, responded to this review

Dear julietyjuan, We very much appreciate your kind feedback and your lovely words used to describe our Grand Suite. Regarding the dinner buffet, let me say that there are other options available for dinner: Restaurant Toledo a la carte, Blue Lounge with a bar menu and also the 24h room service I’m very happy to learn that you have many... More 

Moscow, Russia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

For our last night in Madrid in December, 2014 we decided to book a hotel near the airport as we had an early flight next morning. Our main request was to find a room with two separated spaces because that night my husband had to hold a video conference call and I wanted to have some rest. After a long... More 

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David_SpenceDelValle, Director de Recepción at Melia Barajas, responded to this review

Dear Mrs pmvf, Thank you for taking the trouble to write your note on Tripadvisor. The senior managers at the hotel have discussed this matter with the staff concerned and we are now confident that such issues will not occur again in future. We thank you for bringing this matter to our attention as your note has enabled us to... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Melia Barajas Madrid for 1 night due to cancelled flight, the hotel was clean and the room was very good with all that you would expect. The meals were very good with a large selection to suit everybody. My only down point is that I asked the reception for an adaptor for my phone charger, they said... More 

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Coleraine, United Kingdom
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here due to a late flight at airline's expense. It is close to airport and has a free shuttle. Despite the reputation of this hotel chain, this one is a little 'tired'. decor could do with freshening up. Food in buffet was mediocre, although it sufficed after a long day's travel. Nothing to write home about.

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David_SpenceDelValle, Director de Recepción at Melia Barajas, responded to this review

Dear Zotsha, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. Best regards, David Spence E Guest Experience More 

Luxembourg City, Luxembourg
Top Contributor
335 reviews 335 reviews
92 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed April 18, 2015

1993 last time I have been in this hote before leaving Spain to work in Luxembourg. Big and nice changes happen since that year. The hotel been completly renewed. The room was Excellent as well as the bed. Located within a 10' drive from Barajas airport and 30' from central train station in Atocha. The breakfast starts at 6PM and... More 

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David_SpenceDelValle, Director de Recepción at Melia Barajas, responded to this review

Dear WHL573, It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel and our Company, Meliá Hotels International, and we all thank you for appreciate the hard work that all our team do every day and that you have seen the... More 

Madrid, Spain
2 reviews
2 of 5 stars Reviewed April 8, 2015 via mobile

nice bed room and quit, spotted near the airport and subway 1/4 miles. The food is horrendous, they serve more tasty one in the cantines of the Spanish legion and surely not cold, the buffet looks like we'll adorned as after a hurricane had passed over it. Don't Go unless the brilliant Spanish airway has sent you there, because they... More 

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maria eugenia g, E-Guest Experience at Melia Barajas, responded to this review

Dear Jhon; We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused in restaurant. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan. We would be glad to have the opportunity to receive you once again in our Hotel and change your last... More 

Glasgow, United Kingdom
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 7, 2015

This was an impromptu stay due to a delayed flight causing me to miss my connection. Overall my stay at the hotel was a pleasant. The hotel provides a courtesy bus which I managed to get from terminal 4 with ease and the service is regular between madrid airport's terminals. On arrival check in was efficient with the staff dealing... More 

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maria eugenia g, E-Guest Experience at Melia Barajas, responded to this review

Hello Rixy75, On behalf of the entire team of Melia, we would like to thank you for the time you took to share your positive opinion about your experience in Melia Barajas on TripAdvisor Your comments will help us with our continuing effort to improve the service quality. We sincerely hope to have the opportunity to welcome you back again... More 

Seattle, Washington
Top Contributor
88 reviews 88 reviews
66 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed April 6, 2015

We only stayed one short night at Melia Barajas since we had an early flight home. It is a beautiful hotel with very spacious rooms, many amenities, an excellent restaurant, and a great bar area. If it were located nearer the city or transportation routes, we would have loved to stay there our entire time in Madrid.

Was this review helpful? Yes
maria eugenia g, E-Guest Experience at Melia Barajas, responded to this review

Dear Andy, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 27, 2015

Despite a late night fire alarm during my stay this airport hotel is quiet, but has good restaurant and bar. Rooms are very well appointed and comfortable. Being close to all Terminals at Madrid Barajas Airport means that even waiting for the courtesy bus any Terminal is within 15minutes.

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Geoff B, We would like to express our gratitude for your nice comments you made about your stay. Reading your comments help us to know that our decisions are in the good way to give our guests the best possible experience. I wish to express my most sincere apologies for late night fire alarm. All of your comments have... More 

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