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All 458 Madrid hotels

Melia Barajas

4.0 of 5 Hotel   |   Avenida De Logrono 305, 28042 Madrid, Spain
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Melia Barajas
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78%
Ranked #155 of 458 Hotels in Madrid
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
pawel_hbg Helsingborg, Sweden
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430 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Helsingborg, Sweden
Top Contributor
258 reviews 258 reviews
76 hotel reviews
282 helpful votes 282 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very well located if you want to stop near Airport. I was sent there because of delay of my flight. Servise was ok. Dinner and brekfast also not bad. Rooms Clean and tidy. However do not expect anything more. It is good for short stop for example in the business trip. Internet was quite fast and for free so this... More

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Great Neck, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is located about 10 minute drive to the airport but about a 30 min- 45 min drive into the center. The train/metro is also quite far, about a 15 minute walk. The location is horrible. There is nothing to do near here. The hotel itself was clean, but extremely outdated. We asked for a king bed and had... More

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Bronx, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was a great place for a one day stop in Madrid while waiting for our flight the next day. We took cabs a few time to the heart of the city, which got mildly expensive but perfect locations from the airport. We were able to back to the airport in no time.

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Camberley, United Kingdom
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed overnight as our flight and 5 more were cancelled so Iberia paid for our room plus meals!! Shuttle was just outside the airport and it took us a short drive to get to the hotel. Staff at reception was nice considering there were lots of people in our same situation. The room we had was incredibly big! Bed... More

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear GracieUK, It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. We look forward to receive your visit soon and we remain at your disposal. Best Regards. Eugenia Garcia E-Guest Experience Manger Meliá Barajas More

Riverside, California
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This has become my regular business hotel at the Madrid Barajas Airport for overnight stays before (usually) or after flights. it is quite close to the airport with shuttle service every 15 minutes. At busy times you may have to wait for the next shuttle since they fill up fast so plan accordingly. The checkin is always efficient. Rooms are... More

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear TangoTim, What a big pleasure to read your nice comment referring your last stay with us. Thank you so much for it and for sharing it with another Trip advisor’s users. It would be a real pleasure to receive your visit again and please do not hesitate to contact us directly for any kind of assistance you may need.... More

Southlake, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

Room service never picked up phone. Shuttle service took 20+ minutes and 7 stops. Staff was not friendly - no please or thank you, wouldn't look me in the eye. Food at restaurant was terrible. Wifi was super slow.

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear tina j, We are really sorry for not having reached your expectation during your last stay. We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. Best Regards Eugenia Garcia E-Guest Experience Manager Meliá Barajas More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

Chose this hotel for its proximity to the airport. The shuttle service is actually very Poor and the night staff is extremely grumpy. They hardly speak any English and they are extremely rude, especially the shuttle driver. The shuttle driver refused to help me as I wasn't standing at the correct pickup point and they advertise themselves for their "excellent"... More

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Elenadr, We take into account your suggestions in order to improve our service. Tripadvisor is a very useful tool not only for travelers but also for us, we can detect the areas in which we have to focus our effort to improve our services. Best Regards. Eugenia Garcia E-Guest Experience Manager Meliá Barajas More

London
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Even before I got to the hotel I experienced problems. Booking online was great. I arrived at the airport just after 8pm and hunted down where the shuttle bus would be. Then waited. Other hotel shuttles turned up for the other hotels, but nothing from Melia Barajas. I phoned them to check if I am waiting at the right place... More

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear LondonEmpee, We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to... More

London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed at the Melia Barajas for one night as our flight had been cancelled and we were put up by the airline. We arrived with a bus load of other passengers in the same position so there were a lot of people checking in at the same time. However, the member of staff checking us in was very un-welcoming,... More

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear ChrisDavid78, I would like to say how much I deeply regret that you have received a negative impression from our hotel. With reference to the insects you comment you found in the room, may I say that we are really concerned about your indications because we have never received such a comment before. Anyway, we are really sorry if... More

Glasgow
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were put up here overnight by the airline after we missed our connection. The airport shuttle bus came within 20 minutes but given the number of passengers in the same situation this was a tight squeeze! There was also a logjam at reception as everyone tried to check in at once but this was a small inconvenience. The room... More

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Button71, It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated. Best... More

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Additional Information about Melia Barajas

Address: Avenida De Logrono 305, 28042 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Barajas 4*
Number of rooms: 229
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Also Known As:
Melia Barajas Hotel Madrid
Melia Hotel Barajas
Sol Melia Madrid

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