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Melia Barajas

#166 of 453 Hotels in Madrid
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Avenida De Logrono 305, 28042 Madrid, Spain
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Melia Barajas
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Melia Barajas
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509 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Luxembourg City, Luxembourg
Top Contributor
321 reviews 321 reviews
89 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 1 week ago

1993 last time I have been in this hote before leaving Spain to work in Luxembourg. Big and nice changes happen since that year. The hotel been completly renewed. The room was Excellent as well as the bed. Located within a 10' drive from Barajas airport and 30' from central train station in Atocha. The breakfast starts at 6PM and... More 

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David_SpenceDelValle, Director de Recepción at Melia Barajas, responded to this review

Dear WHL573, It is a pleasure for us to know that our customers feel comfortable and glad with our facilities and services because this is the main goal of our Hotel and our Company, Meliá Hotels International, and we all thank you for appreciate the hard work that all our team do every day and that you have seen the... More 

Madrid, Spain
2 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

nice bed room and quit, spotted near the airport and subway 1/4 miles. The food is horrendous, they serve more tasty one in the cantines of the Spanish legion and surely not cold, the buffet looks like we'll adorned as after a hurricane had passed over it. Don't Go unless the brilliant Spanish airway has sent you there, because they... More 

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maria eugenia g, E-Guest Experience at Melia Barajas, responded to this review

Dear Jhon; We are sorry to hear that you were not satisfied with all our services. We apologize for any inconvenience caused in restaurant. Do not hesitate that every single comment will be carefully analyzed, following our continuous improvement plan. We would be glad to have the opportunity to receive you once again in our Hotel and change your last... More 

Glasgow, United Kingdom
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was an impromptu stay due to a delayed flight causing me to miss my connection. Overall my stay at the hotel was a pleasant. The hotel provides a courtesy bus which I managed to get from terminal 4 with ease and the service is regular between madrid airport's terminals. On arrival check in was efficient with the staff dealing... More 

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maria eugenia g, E-Guest Experience at Melia Barajas, responded to this review

Hello Rixy75, On behalf of the entire team of Melia, we would like to thank you for the time you took to share your positive opinion about your experience in Melia Barajas on TripAdvisor Your comments will help us with our continuing effort to improve the service quality. We sincerely hope to have the opportunity to welcome you back again... More 

Seattle, Washington
Top Contributor
88 reviews 88 reviews
66 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed one short night at Melia Barajas since we had an early flight home. It is a beautiful hotel with very spacious rooms, many amenities, an excellent restaurant, and a great bar area. If it were located nearer the city or transportation routes, we would have loved to stay there our entire time in Madrid.

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maria eugenia g, E-Guest Experience at Melia Barajas, responded to this review

Dear Andy, We hugely appreciate your kind and sincere words because for us your feedback is very important. It is a great pleasure to know that you have enjoyed your stay with us. We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Despite a late night fire alarm during my stay this airport hotel is quiet, but has good restaurant and bar. Rooms are very well appointed and comfortable. Being close to all Terminals at Madrid Barajas Airport means that even waiting for the courtesy bus any Terminal is within 15minutes.

Was this review helpful? Yes
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Geoff B, We would like to express our gratitude for your nice comments you made about your stay. Reading your comments help us to know that our decisions are in the good way to give our guests the best possible experience. I wish to express my most sincere apologies for late night fire alarm. All of your comments have... More 

Rio de Janeiro
Senior Contributor
48 reviews 48 reviews
34 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Melia Barajas is conveniently close to Madrid International Airport terminals, 10 min away. Efficient shuttle to terminals. Nice facilities, great rooms, spacious and well furnished. Nice bar and restaurant. A good choice for a reasonable price.

Was this review helpful? Yes 1
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear emrodri, In the first place we appreciate your positive comments in relation your experience at Meliá Barajas. We also thank you for having taken some of your valuable time to send us your comments. We are very glad that you had an enjoyable stay with us, we always try to exceed your expectations and we try to make your... More 

Uden, The Netherlands
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 20, 2015 via mobile

adequate rooms, very good separated bathroom with shower, bath and bidet. Free shuttle to the conference centre non-existent (although advised at reception that it will arrive in 10 minutes). Had to take a taxi after 20 min wait. Room service: don't. In bed with Flu ordered a sandwich and some tea. After 70 minuted repeated the call to nr 500.... More 

Was this review helpful? Yes 1
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Laurens D, I am writing in reply to your reviews on tripadvisor concerning your disappointed about our room service at Melia Barajas Hotel. I take good note, with pleasure, of all your comments on this e-mail, and I promise you that we will take corrective measures to offer our guests superior and unbeatable services. Thank you very much. King... More 

Abu Dhabi, United Arab Emirates
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 19, 2015

Stayed at this hotel for a private event and found the staff efficient and friendly. Room was clean, spacious and comfortable, though carpets in corridors was a bit worn. Free wifi with good reception. Breakfast buffet was varied, but it would have been nice to have an alternative available if you just wanted a coffee (it was buffet or nothing!).... More 

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear archersarrow, On behalf of the entire team of Melia we would like to thank you for the time you took to share your positive opinion about your experience in Melia on TripAdvisor. It is only through constructive feedback from guests that we are able to implement corrective measures within the hotel. I would like to inform you that we... More 

Maryville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

Although the facilities seemed decent, the employees were not efficient, kind or friendly. We did have loose floor tiles in the bathroom which were a hazard if barefoot. We also heard others complaining about the air conditioning (We did not experience any such problem). The rude service was not the result of an encounter with one person, it was at... More 

Was this review helpful? Yes 1
maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Laurie R, We value the feedback that you give us about the hotel, it's very important for us know the experience of our guests with your prospect, as it helps us to improve the quality of our services and thereby improve the satisfaction of our guests. All your comments have been reported to the departments involved so we can... More 

Allschwil, Switzerland
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 17, 2015 via mobile

This was my 2nd stay in this hotel. Also I usually don't have time for the amenities (apparently there's even a swimming-pool), this is a very enjoyable hotel. Very courteous staff, good room nicely equipped, efficient room service and great breakfast buffet. They have a shuttle to/from the airport as well as a parking lot (10EUR per night). Overall a... More 

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maria eugenia g, E-Guest Experience Manager at Melia Barajas, responded to this review

Dear Stefan B, It has been a great pleasure for us to have you here. We are proud to know that we were able to make your stay enjoyable and that our hospitality reached your expectations. Thank you very much again; we will be very pleased to welcome you back soon. Best Regards, Eugenia Garcia E-Guest Experience Manager Meliá Barajas More 

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