I've used this hotel over the years when visiting the exhibition halls just a short walk away. It's always been busy but well run. But something has happened since it was rebranded 'Pullman'. There is still the free shuttle service to and from the airport - very helpful. Check-in was painless. But then I found my room (131) on the... more

The hotel has the advantage of being close to the Barajas Airport and the Feria de Madrid so it was very convenient since i was in Madrid for SIMMS Fashion Show. My room had a good night view and the members of staff are very consistent. I'll gladly stay there again anytime am in Madrid. more

We had to spend one night in Madrid to get on a flight the next day and we really liked it. It is close to the airport, the rooms are spacious, modern and clean. The staff is extremely friendly and helpful and there is a free shuttle to and from the airport every 30 minutes. If there is one thing... more

Very Quiet rooms. We could not hear any other guests. The beds were comfortable & the blinds made the room extra dark. I added a second room at check-in and found that the front desk was charging me $40E less than my on-line travel website reservation. In-room internet is available for a crazy charge of $19E per 24 hrs. Not... more

Stayed in this hotel the night before catching an ongoing flight. Like a previous reviewer said, the rooms are more or less what you would expect, but we found it hard to sleep because the room was so hot and the air conditioning was not very useful !! The reception staff were not helpful upon arrival and the restaurant was... more

We stayed at the Sofitel the night before we had to fly out. The hotel is close to the airport and has a free airport shuttle. The rooms are modest - along with the price. Beds are comfortable and the bath rather large but the air in the room was rather stuffy and no way to open the window. The... more

This is an undistinguished four-star hotel offering reasonably comfortable accommodation but not much else. Although the rooms have all the attributes you would expect for this standard of hotel (comfortable bed, armchair, desk, flat-screen TV, shower screen and decent toiletries) they are also disappointingly small, and a couple booking into a “superior” twin/double for a week or more will struggle... more

This Sofitel is a decent spot for airport proximity, but offers little else. The rooms are small, quiet and comfortable, with good beds and up-to-date fixtures. Not much to offer on the TV in English, but this is true everywhere in Spain. The hotel restaurant is not a great dinner option, and there are only a couple of places within... more

I wanted to give an up to date review as i have seen nothing on here for 2008. I have stayed in a Sofitel Hotel before and it doesn't disappoint. The beds are by far the best! So comfy i didn't want to leave! The TV has a decent choice of channels. Room service is great. Hotel service was good... more