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Pullman Madrid Airport & Feria

#90 of 453 Hotels in Madrid
Certificate of Excellence
Avenida Capital de Espana 10 | Campo de las Naciones, 28042 Madrid, Spain
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Pullman Madrid Airport & Feria
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492 Reviews from our TripAdvisor Community

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Traveler rating
    193
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I had booked this hotel online thru my Accor points..200 euros thru my points n 24 thru my credit card. I checked in on Sunday 26 n checked out 28th at 445am. When I was checking out I was handed over a bill of 63 euros.. As I had a flight to catch I did not argue n settled the... More 

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Chicago, Illinois
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed 1 night, as I had a brief layover in Madrid. The hotel is within 3 stops of Madrid Barajas airport on the Metro (roughly 10-15 minutes depending how quickly you catch the train). The big room, had a large and comfy bed, and awesome toiletry products. The Patio restaurant was a very good meal and rather affordable for... More 

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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed here for 3 nights, 16/07/15 till 19/07/15. Great hotel, good and big bed, big room, clean bathroom, soap, nail kit,... Available. We had a small problem with the footbath, told it at the reception, when we came back after 1 hour, it was already fixed + new towels,soap,... . Great service! Great breakfast, lots of food! Good restaurants... More 

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Guest E, Guest Experience Service at Pullman Madrid Airport & Feria, responded to this review

Dear customer, It is always a pleasure to receive positive feedback on behalf of our guests. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for your comments and we... More 

Montreal Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there a few nights in April and was very happy with my choice. Hotel room was clean and modern, very good buffet breakfast and very close to the public transport. There is a shuttle service but my tip would be to get a bus/metro pass and use the metro, it is much faster.

Was this review helpful? Yes 1
Guest E, Guest Experience Service at Pullman Madrid Airport & Feria, responded to this review

Dear customer, thank you very much for your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback on behalf of our guests. We hope to see you again in our hotel. Sincerely, Guest Experience Service More 

Alexandria, VA
Level Contributor
99 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We used to stay next door at the Novotel and now we stay here. We love the location and proximity to the metro stop. The shared airport shuttle (with the Novotel) is a big plus too. Nice accommodations and the staff is always helpful and professional.

Was this review helpful? Yes
Guest E, Guest Experience Service at Pullman Madrid Airport & Feria, responded to this review

Dear Customer, We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive feedback on behalf of our guests. We hope to see you again in our hotel. Sincerely, Guest Experience Service More 

Florida
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel on a recent business trip and all I can say is that it is everything I could have asked for. The hotel is clean, the rooms spacious, the beds comfortable, the bathrooms well set up, the staff outstanding & attentive, the restaurant very good, and the location is perfect! I only wish all hotels I've stayed... More 

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Guest E, Guest Experience manager at Pullman Madrid Airport & Feria, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Pullman Madrid Airport & Feria as your home in Madrid, and we hope your next visit will be as pleasant as the... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 16, 2015

Location next to the airport and served by subway restaurants and shopping centre. The hotel is an above average quality and the personnel is very nice and competent. Kitchen is also very good. I suggest this hotel for more than one night and everytime you need "something better".

Was this review helpful? Yes
Guest E, Guest Experience manager at Pullman Madrid Airport & Feria, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. Thank you again for choosing Pullman Madrid Airport & Feria as your home in Madrid, and we hope your next visit will be as pleasant as the... More 

Nairobi, Kenya
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 7, 2015

The hotel is barely 30 minutes away from the airport but pretty far from the city centre. The welcome is warm and the rooms are well decorated with good wifi connection.It is good for one that enjoys sports or needs to run from anything technology as it has a tennis lawn,basketball court,swimming pool,a jacuzzi and a pool table.The room has... More 

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Guest E, Guest Experience manager at Pullman Madrid Airport & Feria, responded to this review

Dear Guest, Thanks a lot for your comments. We hope see you soon in Pullman Madrid Airport & Feria Kind regards, Guest experience manager More 

Suresnes, France
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 26, 2015

This Pullman hotel is undergoing serious guest room renovation. It is convincing and adds a feeling of discrete luxury and class. Breakfast is good, restaurants in the hotel deliver the expected quality at. Reasonable price. Overall, personnel is efficient and more than ready to provide additional services and help. I really appreciate going there and will return in June

Was this review helpful? Yes
Guest E, Guest Experience manager at Pullman Madrid Airport & Feria, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Chicago, Illinois
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed May 17, 2015

This hotel was lovely, the lobby was inviting and their staff and rooms were quite nice. It is walking distance from several shops, eateries & office buildings (we selected this location since it was very close to our office). The hotel breakfast was tasty and had a good variety of options to choose from. My colleague and I had been... More 

Was this review helpful? Yes 1
Guest E, Guest Experience manager at Pullman Madrid Airport & Feria, responded to this review

Dear Guest, We really appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria. It is always a pleasure to receive positive and constructive feedback on behalf of our guests. The Novotel Madrid Campo de las Naciones hotel is located 2 minutes from Pullman and also belongs to the Accor group. All with high quality standards. You... More 

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