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All 458 Madrid hotels

Melia Madrid Princesa

5.0 of 5 Hotel   |   C/ Princesa, 27, 28008 Madrid, Spain
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Melia Madrid Princesa
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83%
Ranked #52 of 458 Hotels in Madrid
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Imackin
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920 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Jeddah, Saudi Arabia
1 review
1 of 5 stars Reviewed yesterday NEW

I arrived today to Milan at the time I reached the hotel from airport I found a surprise the hotel has my reservation but they do not have any room and when I asked the Reciption what next she told me you have to wait (( around )) two hours until they find a room, no apology and I did... More

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Contributor
14 reviews 14 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is outside the historic district but everything is walkable, the main museums and Palace in perhaps 15 minutes. While very busy when we arrived, with lots of people crowding the lobby, the public areas are pleasant and all services are good, including efficient internet and bar/dining options. Staff are helpful and have decent Ennglish. We hadn't stayed with... More

Review collected in partnership with Melia Hotels International

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kent
Top Contributor
110 reviews 110 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a week and had a fabulous time. It is right by the Ventura Rodriquez Metro station and we were able to travel there from the airport (with a couple of changes) for 5 Euros! The check in was faultless and the English speaking receptionist marked a map with all of the famous sights for us. Our... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear adobeKent, We are pleased to receive your feedback and impressions regarding your recent stay at the Meliá Madrid Princesa, and we would like to thank you for the time you have taken to write this review. It is a pleasure to hear that you had a wonderful stay with us, enjoying our location, the comfort of the room and... More

London, United Kingdom
Top Contributor
86 reviews 86 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

We took four rooms here for a family get-together that stretched over weekdays and the weekend. We mostly enjoyed the stay - it is certainly, as other reviewers have said, very convenient for much of Madrid. Indeed the lettering on the top of the hotel seems to be visible from many parts of Madrid. The staff are very polite. Our... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Charles L, First of all, we thank you for having written your review regarding your last stay with us. Your feedback is greatly appreciated, as it helps us to measure our quality and offers an opportunity of improvement whenever possible. We would like to apologize if any inconvenience with the lifts alarmed to your family. Our technical director has... More

Graz
Contributor
18 reviews 18 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

That was now the third time I visited Melia Princesa and as always it was a nice experience. The service in The LEVEL was this year not what it was used to be, but it was still ok. Definitely one of the biggest plus in this hotel is the staff. I travel a lot and I can not remember an... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear ASTEG, First of all, we would like to express our gratitude for the time you have taken to share these positive comments with tripadvisor and us. We are pleased to hear such remarks about our staff, as they are the cornerstone of the Meliá Madrid Princesa, and the recognition of their good work is very stimulating for all of... More

Cyprus
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First of all. Location, location, location. It's in the Centro district, very near Plaza Espana. Most important for me, there was a Metro station outside. Which means easy transportation to anywhere I wanted to go and by the end of the day when I was tired of too much walking and sightseeing there was no walking to the hotel. Just... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear v_Clueless, Thank you for your kind words and for sharing your recent experience with the Tripadvisor community and us. Your review starts with a famous quote in hospitality, and for us it is very valuable to contribute to make our guests’ visit to Madrid as convenient and pleasant as possible. In the other hand, we are glad to hear... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great location. Modern hotel. Staff very helpful with good English. 1.5 kilometres, easy walk or underground train from tourist area. Next to Plaza Espania. Madrid WS a great surprise. Beautiful city with lots to see and do, be it cultural or gastronomic.

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear sreyemg, Thank you for sharing your review regarding your recent stay with us. We are glad to read that you had a pleasant stay at the Meliá Madrid Princesa, and in our beautiful city. We hope to receive you once again, should you come back to Madrid. Kind regards, Clara Mahillo Ávila Guest Experience Manager More

Sydney
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great very clean accommodation. Stayed here with my husband but also friends for 2 days but wish all our hotels were like this. Buffet breakfast was one of the best we have had lots of variety. Easily walked to all major attractions and good Tapas bars. I would highly recommend. Has free use of gym. Easy access free wi-fi and... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Amanda_sydney00, First of all we would like to thank you for the time you have taken to share your recent experience at the Meliá Madrid Princesa. It is great to hear that you have enjoyed the services and facilities we offer, and that you could easily visit the cultural offer near the hotel. Thank you for recommending us, and... More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Its a perfectly located hotel with a good service. Recommend you to reserve a club floor room that gives you a right to use a Club room with nice snacks and drinks. Very good and helpful staff at the reception.

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear AlexeyBor, We would like to thank you for posting your review in this travelers community, and for choosing us on your recent visit to Madrid. It is a pleasure to hear that you enjoyed your stay and our exclusive The Level service, and we hope to receive you again in another occasion. Kind regards, Clara Mahillo Ávila More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, I think this is more a FOUR STAR hotel rather than five. Staff is very nice and friendly. Breakfast was beautiful. Rooms are nice and comfortable. We had dinner in the restaurant, the food was OK, but I think you can eat much better outside the hotel. We went for a relaxing weekend in Madrid and the idea to... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear MARCELA M, Thank you for sharing your comments regarding your recent stay at our hotel. We are pleased to hear that you had an overall pleasant stay, and that our services and facilities were up to your standards. Regarding the Wellness Center, we would like to apologize for the inconveniences caused, and we inform you that we are submitting... More

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Additional Information about Melia Madrid Princesa

Address: C/ Princesa, 27, 28008 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Madrid Princesa 5*
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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