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All 458 Madrid hotels

Melia Madrid Princesa

5.0 of 5 Hotel   |   C/ Princesa, 27, 28008 Madrid, Spain
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83%
Ranked #48 of 458 hotels in Madrid
Certificate of Excellence 2014
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871 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

best location. premium hotel services. proffessional fiendly staff overall luxurious rooms. and most of all desireable breakfast. from time to time check for special deals and low price. rstaurants near hotel are good and cheap especially gino's italian restaurant, mexican food and vip's chain

Was this review helpful? Yes 1
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear benir18, Thank you for recommending our hotel and for the time you have taken to post this review. Your comments are very valuable for us, as they help us to measure our quality day by day. It is a pleasure to hear that you felt comfortable in your room, enjoyed the breakfast and found our staff helpful. As for... More

Kent
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in a decent location and our room was quiet which is a big plus for Madrid. The hotel is a little uninspiring from the outside but once inside is very nice. Our room was modern and spacious with a funky two sided wardrobe that an be accessed from the room or bathroom. All in all good value... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear KentGlobetrotters, First of all we would like to thank you for the time you have spent in sharing these comments regarding your recent stay with us. Your feedback is appreciated, as it is very important for the measurement of our quality. We thank you for recommending our hotel, and would be pleased to receive you again during your next... More

Haymarket, Virginia
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed two nights at this hotel and it was fantastic! We arrived the day of the coronation of the new King of Spain...little did we know that we were only about a 10 minute walk to the Royal palace. Not only that, but we were in the city center where all the great museums, shopping and key sights were... More

Was this review helpful? Yes 1
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Mark H, First of all we would like to thank you for your positive feedback, as it motivates us in our daily work. We are glad to hear that our location helped you to enjoy the city and that you had a pleasant stay. It would be our pleasure to have you back at Meliá Madrid Princesa in your... More

Madrid
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our Level experience in June 2014, was excellent. We received personal care, and advice from Clara - her knowledge of the city was insightful and complete. The hotel was amazing, clean, well decorated... and near an Egyptian Temple! Good location, good food, good spa, and excellent location.

Review collected in partnership with Melia Hotels International

Was this review helpful? Yes 2
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Rosa B, Thank you for sharing your last experience at the Meliá Madrid Princesa with the readers of this travelers’ community and us. We are glad to hear that you had a pleasant stay and that you enjoyed our location and the services we offer. Our aim is that our guests leave our hotel with a satisfactory feeling. We... More

João Pessoa
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There are some problems that I consider inexcusable these days. Rude staff, bad sleep quality, smelly roons, dirty bathroom, etc. Melia Princesa doesn't have any of this issues. But when I go to a hotel I really need a good wifi. During my four-day stay at Melia Princesa, the wifi signal was out, and that is a great disappointment to... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Jeanpereira, Thank you for sharing your impressions regarding your recent stay with us. Unfortunately we suffered a punctual issue with our wi-fi provider, and we would like to offer you our apologies as we understand that this service is essential for our customers nowadays. We would like to indicate that we had internet available by cable, as well as... More

Geneva, Switzerland
1 review
4 of 5 stars Reviewed 4 weeks ago

chose this hotel as it was close to our friend's house in madrid. might not have chosen this area from the map. stayed at "the level" which offers lounge access, which was similar to sofitel/hilton/marriott lounge access... our room (family, 522) was excellent with huge jacuzzi, seperate walk in wardrobe, etc etc, but noticed on the fire escape map that... More

Review collected in partnership with Melia Hotels International

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Nick H, Thank you for the time you have taken to write this review regarding your impressions about your recent stay with us. We appreciate your feedback, as it helps us to detect some improvement aspects or those areas where we are succeeding to satisfy our customers. After reading your comments, we would like to apologize for any inconveniences... More

Swan Hill, Australia
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 23, 2014 via mobile

Upon arrival the staff were friendly and helpful.the location was great as we set out to explore. The room was spacious, bathroom good, and the breakfast has a great range of choices. Would highly recommend to other travellers.

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Lynnola, We appreciate your kind comments, and would like to thank you for the time you have taken to share them with the Tripadvisor users and us. It is a pleasure for us to hear that your stay was satisfactory. Your feedback is very important for us, as it is an indicator of how we are doing our job,... More

Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 22, 2014

This is definitely not a 5 star hotel (although I believe that the price paid was a little bit lower then in other 5 star notes). If you are traveling to Madrid to sightseeing, this is not location to bee - it would be better to choose something else nearer to mayor sights. As I was on a conference there,... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear MaksimirDuda, Thank you for the time you have taken to post this review regarding your recent stay with us. After reading your comments, we would like to indicate that our hotel is located at a short walking distance from several sights in Madrid. For instance the Royal palace, the Gran Vía street, Plaza de España or the Debod Temple... More

England
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 22, 2014

I have stayed at quite a few Melia Hotels and have always been impressed by their Service. However, Melia Princesa, Madrid stood out on my four day stay! The excellent service started when I entered the Hotel, the Door Staff were efficient. I had booked a `LEVEL` room so was welcomed at the `LeveL` check-in desk. The Staff could not... More

Was this review helpful? Yes 3
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear andytheadventurer, We are pleased to receive your feedback and impressions regarding your recent stay at the Meliá Madrid Princesa, and we would like to thank you for the time you have taken to write this review. We receive with joy such positive comments about our staff. Our aim is to reach excellence in our service, and to hear that... More

Millbury, Massachusetts
1 review
3 of 5 stars Reviewed June 19, 2014

We visited Madrid the end of April 2014. Initially we were going to spend 4 days in Madrid and 4 in Barcelona. I am now kicking myself that I did not spend our entire vacation in Barcelona. The Melia Princesa Hotel by no means deserves a 5 star rating. One of the reasons we stayed at the Melia, was that... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Lauren A, First of all we would like to thank you for writing this detailed review regarding your recent stay with us. Your comments are really valuable, as they help us to improve our service day by day. We are sorry to hear about the issues you have described and if we could not make your stay as pleasant... More

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Additional Information about Melia Madrid Princesa

Address: C/ Princesa, 27, 28008 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Madrid Princesa 5*
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Madrid #32 Romantic Hotel in Madrid #33 Luxury Hotel in Madrid #37 Business Hotel in Madrid #58 Family Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Completely renovated in 2008 and located just steps away from Madrid main square Plaza de España, this modern Hotel offers spectacular views of the Royal Palace and Casa de Campo. Perfectly situated within walking distance of Gran Via, Plaza Mayor, Puerta del Sol and Madrid's main museums (Prado, Thyssen,...). In addition, a Metro stop can be found right at the entrance of the hotel allowing convenient travel to the airport or Madrid's main local attractions. ... more   less 
Number of rooms
274

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