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Melia Madrid Princesa

5.0 of 5 C/ Princesa, 27, 28008 Madrid, Spain
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Certificate of Excellence 2014
Melia Madrid Princesa
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Melia Madrid Princesa
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981 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santiago, Chile
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have been there for 3 nights is a "Level-Room". This service offers a separate Lounge with private check-in at the Ground Floor. The lounge offers a wide variety of food and beverages, including Nespresso coffee maker, different wines, beers, sparkling wine, and a lot of spirits and soft drinks. So, you will be able to mix your own cocktails... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Alexander Z, Thank you for the time you have taken to write this elaborate review about your experience with us. We are pleased to hear that you enjoyed our The Level Service wich offers a different experience, unique and personalized for all our clients. Comments like yours, about our staff motivate us in our daily work and they are... More

Amsterdam
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Took underground from airport to the hotel. Quite easy (had to change once, took me around 45 minutes including the last bit of walking). Check in smooth - nice lobby area. Room was a little overdesigned to my taste. Flexible walls and doors separate bedroom from bathroom and hallway from cupboard (with enough hangers) and bathroom, and toilet from sinks.... More

Was this review helpful? Yes 2
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Rich040, First of all, we would like to thank you for sharing with us your detailed experience at the Meliá Madrid Princesa. We are glad to see that you had an overall satisfactoty stay although we regret the inconveniences you had with the lights in the room. The pertinent department has been already informed and they will thoroughly check... More

Alella, Spain
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Melia Princesa is a lovely hotel, in a fantastic location, close to shopping and metro. Breakfast was really good with a fine selection. Staff were very friendly and helpful, hotel is clean and tidy and rooms very spacious. We were on the Level, which has free tapas and drinks. would definitely return here.

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review
Google Translation

Estimado TroonArmy, Nos gustaría agradecerle habernos hecho llegar sus comentarios acerca de su experiencia con nosotros. Es un placer saber... More

No
Top Contributor
62 reviews 62 reviews
37 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

& everything was first class. The door man polite & efficient, The Level check in & check out quick friendly & polite. The rooms all you would expect from the Level spotlessly clean & well appointed. Breakfast was excellent huge choice & very fresh. The bar was comfortable with pleasant staff. The level lounge top class. Can´t fault the Hotel... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Witheldno, Thank you for recommending us and for sharing your experience at the Meliá Madrid Princesa with us. We are delighted to see that the breakfast, the bar, our exclusive The Level service and specially our staff met your expectations, since our aim is that our guests leave our hotel with a satisfactory feeling. We hope to welcome you... More

Senior Contributor
26 reviews 26 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our first team retreat for a new company and we could not have been happier with the accommodation, the service and the central location. The service over 2 evening in the bar was delivered with a smile.

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Chris B, Firstly, we would like to thank you for having shared your experience with tripadvisor and us. We are glad to hear that you had an overall satisfactory stay and that you liked the service provided by our staff in the bar. Thank you for recommending us and we hope to receive you during your next visit to... More

Whitstable, United Kingdom
Top Contributor
63 reviews 63 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed t this hotel last month. t was close to the tube stations but not that close the main tourist areas but I new this when I booked it The rooms were comfortable and clean. The only negative point is that when I used the swimming pool I was charged19 euros.If it is not free for the guests it should... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Steven09, We are pleased to receive your feedback and impressions regarding your recent stay at the Meliá Madrid Princesa, and we would like to thank you for the time you have taken to write this review. We are glad to see that you liked our rooms. Regarding our location, besides that we have the metro station only 50 m... More

Calgary
Top Contributor
59 reviews 59 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel and wonderfully located to get the most out of your stay in Madrid. The front desk staff was very welcoming and highly efficient. We had two reservations since we arrived a few days early before a coach tour. They made sure that we were placed in a room where we would not have to move in... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Cheryl, First of all, we would like to thank you for the time you have taken to send us this review of your experience with us. We are pleased to hear that you liked the hotel, our complete breakfast and that our front office staff was very welcoming and helpful. Our aim is to make that our clients feel... More

Canterbury, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Melia Princesa for three nights for business but the stay at the hotel was a pleasure. I found the staff attentive and welcoming. The breakfast buffet is superb and extensive. My room was well appointed with a great view towards the Cathedral. The food in the restaurant was very good, particularly the cheese and ham croquettes.... More

Was this review helpful? Yes 1
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Daffsnewell, Thank you for sharing with us your comments about your experience at the Meliá Madrid Princesa. We are happy to see that you had an overall satisfactory stay and that you enjoyed the room, our gastronomic experience, location and specially the service provided by our staff. We hope to receive you once again during your next visit to... More

London, United Kingdom
Top Contributor
149 reviews 149 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Perfect location, city center, very close to Sol. Luxury hotel. Very friendly & helpful staff. Food is really good. Breakfast had way to many choices, cant even decide what to have :) Really recommed it.

Was this review helpful? Yes 1
MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear Vilmante777, Thank you for sharing your experience with us and for recommending the Meliá Madrid Princesa. We are happy to hear that you had a satisfactory stay enjoying our location, staff anf our varied breakfast for all tastes. We hope to receive you once again during your next visit to Madrid. Best regards, Clara Mahillo Ávila Guest Experience Manager More

Helsinki
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2014 via mobile

Had a good stay. Room in 9th floor, nice view, room quite big, clean, comfortable bed, nice bath products. One of the best breakfast selections ever! A couple of things I disliked: really slow check-in and check-out. Room key did not work when I went up, had to go back to the lobby, and the same happened in the morning... More

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MeliaMadridPrincesa, Guest Experience Manager at Melia Madrid Princesa, responded to this review

Dear SannaK, First of all we would like to thank you for the time you have spent in sharing these comments regarding your recent stay with us. We are happy to hear that you liked the hotel and specially our complete breakfast with more than 100 different products. We would like to apoligize for the inconveniences with the keys and... More

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Additional Information about Melia Madrid Princesa

Address: C/ Princesa, 27, 28008 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Melia Madrid Princesa 5*
Number of rooms: 274
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Also Known As:
Melia Madrid Princesa Hotel Madrid
Sol Melia Madrid Princesa

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