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Hesperia Madrid

#9 of 453 Hotels in Madrid
Certificate of Excellence
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Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
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Hesperia Madrid
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660 Reviews from our TripAdvisor Community

Traveler rating
    404
    180
    49
    17
    10
See reviews for
104
196
43
221
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (660)
  • Mar-May only
    (218)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (166)
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There are newer reviews for Hesperia Madrid
See the most recent reviews
Top Contributor
66 reviews 66 reviews
61 hotel reviews
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed October 16, 2010

We stayed here for 4 nights in a Junior Suite (404) which was very nice indeed, apart from a silly shower over the bath - really not acceptable in a 5 star hotel these days. We found the staff polite and helpful if a little impersonal. We didn't breakfast here as 50 Euros for 2 is just ridiculous, the room... More 

Was this review helpful? Yes 1
Santo Domingo
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 23, 2010

I really enjoy my stay at this hotel, nice, ellegant, excellente service, my only complaint and is because my husband´s back problem, is that the bed is like a feather pillow and that is so bad for people with back problems, that was the only issue.

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2010

One of the best hotels I've ever stayed in. Clean. Helpful staff. Had a drink and cigar in the cigar lounge, great selection of cigars and a really helpful staff working in the lounge.

Was this review helpful? Yes 1
CYPRUS
Top Contributor
73 reviews 73 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 11, 2010

It's the best hotel i stayed in Spain.Excellent location ,excellent service and best price Only difficult to find parking if you have car

Was this review helpful? Yes 1
Cape Town Central, South Africa
Top Contributor
130 reviews 130 reviews
57 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed August 10, 2010

This is a nice comfy hotel with good rooms - somewhat on the small side perhaps but not cramped - a large choice of pillows and good aircon. The only reservation I have is the location but it is almost literally next door to a metro station. Taxi to downtown is only about 6/8 euro. I do not often stay... More 

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Naples, Florida Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 30, 2010

Enjoyed the hotel and staff. Prices a little steep in the lounge area but you did not have to drink there. The subway connection is less than half a block. Starbucks across the street along with a little cafeteria. Rooms immaculate. The only thing I would add is a coffee maker and ice bucket for the room. What can I... More 

Was this review helpful? Yes 1
San Diego
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 28, 2010

We stayed in this hotel during the World Cup. Needless to say that we had a great experience in Madrid. However, our luggage was lost for 3 days. The staff was incredibly kind and helpful (even let us make an international call from the lobby). The hotel has a small hotel feel even though it's really not that small. Adorable... More 

Was this review helpful? Yes 1
Seoul, South Korea
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 21, 2010

We got this hotel through an offer and were very happy with it. It was a little far from the main 'tourist' sites (though close-ish to the Bernabeu Stadium) but there is a metro station and a bank of bus stops right outside. We arrived over the Easter week, and it was pretty quiet, both guests and staff. We were... More 

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Sevenoals, Kent
Top Contributor
143 reviews 143 reviews
59 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed July 20, 2010

Perfectly acceptable hotel, close to the business district and metro but miles from Atocha station. Rooms were fine, good air-con as it was 39 deg c outside. Front office staff were a bit unfriendly and had to be pushed a bit for information. Otherwise, not bad value for 1 nights stay.

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Almere, The Netherlands
Top Contributor
78 reviews 78 reviews
42 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed June 29, 2010

Bad service, no doormen, so you have to take your luggage self to the reception. My partner and I ordered a drink at the bar (because we've had to wait for two and a half hours for our reserved room, we finally get it at 16.30. The reecptionist promised us a upgrade, that we didn.t get and it was all... More 

Was this review helpful? Yes 1
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