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All 458 Madrid hotels

Hesperia Madrid

5.0 of 5 Hotel   |   Paseo de la Castellana, 57 | Paseo de la Castellana, Chamberi, Centro, Salamanca, 28046 Madrid, Spain
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Free Buffet Breakfast
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Hesperia Madrid
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85%
Ranked #22 of 458 hotels in Madrid
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Jetset442 New York City, New York
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448 people have reviewed this hotel

Traveler rating
    250
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
New York City, New York
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here overnight. The rooms are small but clean. The staff is excellent and does there best to accommodate. The breakfast buffet though seemed like it was mire Asian oriented traditional ( I look forward to stay at this hotel again. I wish there was a pool though

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Perth, Australia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We got off to a rocky start at this hotel when, after travelling for 22 hours from Australia, we were told when checking in at about 2.30pm that our rooms would not be available until 6pm due to a grounded plane at the airport (which presumably caused some guests not be able to check out on time, which was very... More

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Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, I would like to personally thank you, for the trust given to our hotel Hesperia Madrid, by choosing us for your last stay. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve... More

Auckland, Nz
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Friendly and welcoming staff. Comfortable rooms with all amenities and comfortable beds ensuring a good night's sleep. Lovely bathrooms. We stayed for four nights (two as part of an Insight Vacations tour and two on our own). Not exactly central but we like it that way - enjoyed exploring the local area and discovering some wonderful places... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. I really appreciate the excellent comments, that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Were relocated to the Hesperia which was around the corner from our originally booked NH Abascal as it was undergoing renovations and was not ready in time. Turned out to be a very happy change of accommodations for the 6 nights we were staying in Madrid!! Hotel staff were warm and friendly; facilities were excellent as were the restaurants where... More

Was this review helpful? Yes 3
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Anne, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at Hesperia Madrid Hotel. I really appreciate the excellent comments, that I have shared with our staff. They are the principal of our... More

Sarasota, Florida
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great hotel. All the amenities of a 5 star hotel, plus extremely attentive service from staff. We have gotten to realize with extensive travel that bedding is so important to being able to enjoy a stay at any hotel regardless of its rating. Not only were the mattresses great but the selection of different types of pillows is an extra... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction. Be assured that we will keep our team motivated in order to foster continuous improvements and excellence. I would... More

Netherlands
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 16, 2014

One of the important things after a long or short travel will be the welcome. The front desk employee give us a warm welcome and some upgrade options. It's indeed a 5* Hotel ,the lobby as the rest of the Hotel is very beautifull. We have a wonderfull room and I have been in a lot off Hotels around the... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction. Be assured that we will keep our team motivated in order to foster continuous improvements and excellence. I would... More

Madison
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 9, 2014

From the moment we walked in we were delighted with this hotel; our room was amazing; elegant and extremely comfortable. We didn't want to leave it! The first night we did go downstairs and had a wonderful dinner; we were so tired and it was just what we needed! The breakfast buffet the next morning was unbelievable; everything you could... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction. To honor your comments, I have proudly shared them with my team during our last operational meeting. I have... More

Gadsden, Alabama
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 7, 2014

My wife and I stayed at the Hesperia Madrid for a total of five nights. The fifth night was separated by a four day trip to Barcelona from which we returned to the Hesperia before departing for home the next day. Our stay could not have been better.  The hotel is one short block north of the Gregorio Maranon... More

Was this review helpful? Yes 3
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, Even though we frequently receive positive comments about our Hotel, yours are specially exceptional. Be assured that they will encourage our team to continue with our efforts to achieve continuous improvement and excellent service. Again, many thanks for your inspiring remarks and we hope to welcome you back in the Hotel Hesperia Madrid in the near future. Yours... More

Essex
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

The room was exceptionally comfortable (we had a junior suite). All staff this includes the reception, concierge, bar and dining teams were really all efficient while maintaining a friendly amosphere. The only observation was that the bathroom layout resulted in the space around the toilet being small and restrictive. Breakfast was wonderful with freshly squeezed orange juice served, an amazing... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel, it is our mission to exceed our guest’s expectations and satisfaction. To honor your comments, I have proudly shared them with the team. I have also placed a copy on... More

Saint Louis, Missouri, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 29, 2014

We stayed at Hesperia for two nights in May. The hotel is very nice, the room was spacious, very clean and the bed was awesome. It is very quiet as well. Even during the celebration of Real Madrid's win! The breakfast was superb, but the onsite restaurants are open at odd hours, 9 to 11 pm, and there is nothing... More

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Ari, Thank you very much for having taken a few moments of your time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Hesperia Madrid it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish with... More

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Additional Information about Hesperia Madrid

Address: Paseo de la Castellana, 57 | Paseo de la Castellana, Chamberi, Centro, Salamanca, 28046 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hesperia Madrid 5*
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Also Known As:
Hesperia Madrid Hotel Madrid
Hesperia Hotel Madrid
Madrid Hesperia Hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#8 Romantic Hotel in Madrid #12 Family Hotel in Madrid #14 Luxury Hotel in Madrid #18 Business Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Ideally located, the sophisticated and chic Hotel Hesperia Madrid is one of the city's leading contemporary luxury showcases. ... more   less 
Number of rooms
171

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