We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hesperia Madrid

5.0 of 5 Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Certificate of Excellence 2014
Hesperia Madrid
Professional photos View all
Browse nearby
Hesperia Madrid
Write a Review

504 reviews from our community

Traveler rating
    291
    140
    48
    16
    9
See reviews for
82
161
29
155
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (504)
  • Mar-May only
    (112)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (116)
All months
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Our group of four stayed two nights (6&7 December) primarily to watch Real Madrid. This is a great location for a stroll to the game. The hotel is not in the heart of City Centre but I think it is all the better for this. A metro station is a two minute walk and the city bus tours bus stop... More 

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Arthur, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at Hesperia Madrid Hotel. I really appreciate the excellent comments, that I have shared with our staff. As you have mentioned the hotel... More 

Rancho Santa Fe
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was clean, the staff was friendly and helpful. The wifi was reliable in the room. The location was good for us and cabs were always quickly available. We didn't eat at the hotel and therefore can't comment on that aspect.

Review collected in partnership with NH Hotels

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service and provided as well as the hotel location. The entire team look forward to welcoming you back again to your home in Madrid!... More 

Gdansk, Poland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Estuve en Hesperia 3 semanas durante un viaje de negocios en Noviembre y no me faltó nada. Tienen las habitaciones bien equipadas y el servicio super amable y siempre atento. Me sentí como en casa, crearon las condiciones ideales para el trabajo y descanso. I stayed in Hesperia 3 weeks during a business trip and I did not miss anything.... More 

Was this review helpful? Yes 2
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review
Google Translation

Estimada Karamaszk: Le agradecemos enormemente las molestias que se ha tomado para compartir en tripadvisor su opinión acerca de su... More 

Canton of Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very good hotel, with reasonable rates. Recommended. One thing I would complain was the unbelievably hot room, even though it was winter. I tried the air conditioning, yet the machine did not seem to provide anything else than hot air. I found a solution of keeping the window open, so it was not a big issue, yet its heartbreaking to... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Maki, First of all I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Madrid our aim is to exceed the expectations of our... More 

UK
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel with an excellent and well stocked bar area and restaurant. The room was very comfortable and large for a city hotel bedroom. The hotel was spotlessly clean and there were plenty of staff in all areas. A very good stay.

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in Hesperia Madrid Hotel. I really appreciate the excellent comments, that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort... More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Finally, I have taken the time to write a review which is long over due. I have been staying at the Hesperia regularly for the last four years, and it is one of my favourite hotels - every little detail is taken care of from the minute you set foot in the building until you reluctantly leave at the end... More 

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Nicky, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest since many time ago and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hotel Hesperia for a total of six nights for business, and my company also hosted our Conference in the hotel. I cannot recommend this hotel enough - my stay was seamless and the staff at the hotel were so accommodating, always ready to help with a smile. A special thank you to Pablo González, who was... More 

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Laura, Thank you very much once again for your comments on tripadvisor. It has been a pleasure to meet you personally during your last stay in Madrid. To honor your comments, I have proudly shared them with the team. I have also placed a copy on our internal information board. Such an outstanding feedback is an additional motor to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel a lot because of the nature of my work. Hence, I get to stay in a lot of hotels. My first time in Hesperia Madrid, I thought that it will be "just another hotel to sleep on!" (ie., nothing great/special). But that's where I was wrong! First, the hotel room was very much elegant-looking and kept clean. Second,... More 

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Msaberon, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid in tripadvisor. As a five star Luxury Hotel, it is our mission to exceed our guest’s expectations and satisfaction. My colleague Jaime would like to thank you for your great review in reference to him. We... More 

Surrey, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the moment we were greeted at the entrance to the hotel, I knew we had made the right choice for our business conference next year. We were given a very warm welcome and nothing was too much trouble for any of the staff. I was particularly impressed by Jamie the duty manager. The rooms were fantastic! Clean and very... More 

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Michelle, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your special conference next year. I really appreciate the excellent comments, that I have shared with our staff. Hoping to welcome you for your next... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in Hesperia for just 1 night, I choose this hotel because it was very closed to the office. Rooms are very clean, big bath, good bed with several pillow. Breakfast is very good and at level for a 5 stars hotel like the Esperia one, personell is very kind and available.

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Jamma06, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your last stay with us. I assure you that comments like yours provides with the esteem to continue in our daily effort and it is... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hesperia Madrid? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hesperia Madrid

Address: Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Salamanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hesperia Madrid 5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Orbitz, Sabre Hospitality Solutions, Agoda, Venere, Hotels.com, Priceline, Despegar.com, Travelocity, HotelTravel.com, Odigeo, TripOnline SA, Tingo and Jetsetter so you can book your Hesperia Madrid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hesperia Madrid Hotel Madrid
Hesperia Hotel Madrid
Madrid Hesperia Hotel
Hotel Style:
#7 Romantic Hotel in Madrid
#10 Business Hotel in Madrid
#14 Family Hotel in Madrid
#16 Luxury Hotel in Madrid

821 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (86)
Viewed
Room/suite (25)
Viewed
Dining (8)
Viewed
Hotel & grounds (9)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Other (37)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (682)
Viewed
Amenities (84)
Viewed
Junior Suite (75)
Viewed
Presidential Suite (133)
Viewed
Restaurants and Bars (269)
Viewed
Standard Room (53)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (25)
Viewed
Hotel & grounds (4)
Viewed
Dining (13)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay