We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hesperia Madrid

5.0 of 5 Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
Hotel website
Hotel deals
Special Offer
€15 for your next stay
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Certificate of Excellence 2014
Hesperia Madrid
Professional photos View all
Browse nearby
Hesperia Madrid
Write a Review

486 reviews from our community

Traveler rating
    279
    137
    46
    16
    8
See reviews for
78
157
29
147
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (486)
  • Mar-May only
    (112)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (98)
All months
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I travel a lot because of the nature of my work. Hence, I get to stay in a lot of hotels. My first time in Hesperia Madrid, I thought that it will be "just another hotel to sleep on!" (ie., nothing great/special). But that's where I was wrong! First, the hotel room was very much elegant-looking and kept clean. Second,... More

Was this review helpful? Yes 1
Surrey, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we were greeted at the entrance to the hotel, I knew we had made the right choice for our business conference next year. We were given a very warm welcome and nothing was too much trouble for any of the staff. I was particularly impressed by Jamie the duty manager. The rooms were fantastic! Clean and very... More

Was this review helpful? Yes 1
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was in Hesperia for just 1 night, I choose this hotel because it was very closed to the office. Rooms are very clean, big bath, good bed with several pillow. Breakfast is very good and at level for a 5 stars hotel like the Esperia one, personell is very kind and available.

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Jamma06, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your last stay with us. I assure you that comments like yours provides with the esteem to continue in our daily effort and it is... More

Cape Town, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I had to attend two days of Directors meetings in the hotel as organised by our holding company. I traveled with my wife and two of our own office colleagues from Cape Town to Madrid. My wife and I intended to travel onward after the meetings on a private holiday visiting Barcelona and London. Our check-in was normal, our room... More

Was this review helpful? Yes 1
Brussels, Belgium
1 review
4 of 5 stars Reviewed 5 days ago NEW

In addition to the very nice setting and the nice facilities the hotel offers, I would like to highlight the excellent quality of the restaurant's cuisine. Congratulations to the chef, the food was amazing!

Was this review helpful? Yes
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Melissane, Thank you very much for the effort you had done regarding the time you have used to share on tripadvisor your opinion about Hotel Hesperia Madrid. Our Chef would like to thank you for your positive comments, it has been a pleasure to host you during your last visit to Madrid. Please do not hesitate to contact me... More

Beveren, Belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is excellent! Staff is very friendly and service minded! The beautifull big rooms are very stylish and clean. Nice bathroom amenities. Wifi is for free in the common areas but also in all the rooms! The hotel is located in a beautiful part of Madrid and the views are stunning. Highly recommended. If you are looking for a... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Titine 70, At Hotel Hesperia Madrid it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish with success. Thank you very much for your comments about our staff and services. We really appreciate for having taken a few moments of your valuable time to express... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having lived and subsuently stayed in Madrid many times, this was my first trip to the Hespria and will not be my last! From the outside, there is nothing much to see, but once you are in side although busy the hotel was quiet and rather elegant. The staff are helpful and friendly. I stayed in a suit - the... More

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Sandra, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have very much enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, Pablo González Guest Relations Manager More

Long Island City, New York, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was in Madrid for a few days of business, with our conference being held at the hotel. Everything was top-notch--from the front desk check in to the very helpful concierge service to the conference facilities and food and beverage, including an excellent banquet for the conference. I would definitely recommend this hotel. My only complaint is that the room... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Brian, We really appreciate for having taken a few moments of your valuable time to express your satisfaction in Tripadvisor about the services of our Hotel during your recent stay with us. Thank you very much for your comments about our staff and services. We hope to see you soon in the near future, please do not hesitate to... More

Carlisle, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Right next to a metro station so can get around the city from this hotel with ease. Also only 1 line change from the airport. Rooms and breakfast are as you would expect for a hotel of this class. I have stayed at the Westin palace previously and I think this hotel is of an equal standard. Handy for Real... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Elizabeth, It has been a real pleasure to know that you had enjoyed your last visit to the Hesperia Madrid Hotel. As you have mentioned we are located in the best area if you wish to visit the Santiago Bernabeu Stadium, where the Real Madrid plays. Thank you very much for your comments about our staff and services. We... More

London
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here 10 nights in October for work. The hotel is excellent. The staff are all very friendly and service orientated. Breakfast was excellent too. Especially the staff, cannot fault them one bit. Room was very stylish and clean. Nice bathroom amenities. Wifi worked very well and was for free. The hotel is a 30 second walk from the... More

Was this review helpful? Yes 1
Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction. To honor your comments, I have proudly shared them with my team during our last operational meeting. I have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hesperia Madrid? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hesperia Madrid

Address: Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid > Salamanca
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hesperia Madrid 5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Venere, Priceline, Cheap Tickets, Sabre Hospitality Solutions, Expedia, Agoda, Hotels.com, getaroom.com, Despegar.com, Odigeo, Otel, TripOnline SA, Jetsetter and Tingo so you can book your Hesperia Madrid reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hesperia Madrid Hotel Madrid
Hesperia Hotel Madrid
Madrid Hesperia Hotel

818 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (83)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (9)
Viewed
Dining (6)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (4)
Viewed
View from room (1)
Viewed
Other (40)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (682)
Viewed
Amenities (84)
Viewed
Junior Suite (75)
Viewed
Presidential Suite (133)
Viewed
Restaurants and Bars (269)
Viewed
Standard Room (53)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Room/suite (18)
Viewed
Hotel & grounds (3)
Viewed
Dining (3)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Price Your Stay