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All 453 Madrid hotels

Hesperia Madrid

5.0 of 5
Paseo de la Castellana 57, 28046 Madrid, Spain
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Hesperia Madrid
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82%
Ranked #34 of 453 hotels in Madrid
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316 reviews from our community

Traveler rating
    156
    101
    36
    16
    7
See reviews for
Families
44
 
Couples
96
 
Solo
21
 
Business
90
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Top Contributor
143 reviews 143 reviews
51 hotel reviews
Reviews in 58 cities Reviews in 58 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 19, 2013 NEW via mobile

Good size rooms. Paid Euro 40 extra for free soft drinks from the minibar, breakfast and suit pressing (they actually did a two hour laundry of a shirt for free instead). No bath but superb shower. Good wifi access and generally bedrooms good for working in with decent lighting, power sockets and desk space.

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See 3 more reviews by Marcuskillick for Madrid
Williamsburg, Virginia
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 6, 2013

This hotel is just about perfect. Beautiful, elegant and well situated for enjoying Madrid.The rooms are tastefully outfitted and service is always with a smile. The breakfast alone is worth the price! -- a stunning array of any kind of breakfast food you can imagine, all served on white linen. The hotel is just steps away from the metro, making... More

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Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review
June 10, 2013

Dear Guest, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At the Hotel Hesperia Madrid it is our aim to exceed the expectations of our guests. It is most inspiring for all members of our team, to know... More

Madrid, España
1 review
5 of 5 stars Reviewed June 3, 2013

it was after 10 year we had the chance to experience again the charm & luxury of Hesperia Madrid . After a supeb dinning experience driven by chef Oscar Velasco´s Santcelony we spent the night in one of the Jr Suites of the hotel fully equiped with TV, nespresso, and Bulgari amenities. Their personnel simply fabolous!! Tip. Don´t miss the... More

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Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review
June 10, 2013

Dear Mr. Fernando, Thank you very much for taking your time in sharing your opinion about the services you have received during your recent stay with us at the Hotel Hesperia Madrid. We highly value your comments as they enable us to foster continuous improvements and to exceed our guests expectations on their return. I would like to share my... More

La Canada Flintridge, California
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 30, 2013

My husband and I recently spent three nights in the Hesperia Madrid. This was our first trip to Madrid and we don't speak Spanish. We were delighted to find that everyone we encountered at the hotel speaks English, so we didn't have to embarrass ourselves trying to communicate in Spanish. The hotel is beautiful and luxurious. Our bed was very... More

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Pabl0-Gonzalez, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review
June 3, 2013

Dear Lisa, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the service of our staff during your recent stay with us. At the Hesperia Madrid Hotel it is our aim to cover the expectations of our guests and comments like yours are an important stimulation for all of us.... More

Almere, The Netherlands
2 reviews
5 of 5 stars Reviewed May 26, 2013

I stayed here just one night but from arrival to check-out it was amazing. Beautiful room, lovely amenities, full breakfast but most of all the service and attention from all staff was superb. I have been to a lot of 5 star hotels but this was one of the best! Thanks again Raquel :) Be back soon!

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Pabl0-Gonzalez, Guest Relations Manager at Hesperia Madrid, responded to this review
May 27, 2013

Dear Mr. Marilyn Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Hesperia Madrid it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to... More

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 15, 2013

Very well located and connected, the Hesperia is on the high end of the NH offer. Nice and reasonably sized rooms with all features a business or a tourist traveler would require. I have personally experienced great service during all my stays in Madrid. Breakfasts are spectacular in terms of quantity and variation of proposed dishes. The only negative point... More

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Pabl0-Gonzalez, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review
June 3, 2013

Dear Adrianelli, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services and staff of our Hotel during your recent stay with us. At Hotel Hesperia Madrid it is our aim to exceed the expectations of our guests and it is most inspiring for all members of our team... More

St. Petersburg, Russia
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 21, 2013

At first glance it could seem it's not what you are looking for but once you pass the threshold you are 100% sure that this is the right place: Cozy, familiar and at the same time fashionable, respectable this hotel located in Paseo de la Castellana has many things to offer. Excellent spacious rooms with safe, iron, closet, living area,... More

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Guest_Manager_13, Guest Relations Manager at Hesperia Madrid, responded to this review
April 22, 2013

Dear Guest, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Hesperia Madrid it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish... More

Oslo, Norway
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed April 4, 2013

It is really difficult to rate the Hesperia fairly, since it is clearly a good hotel, with an excellent location in the prime business area of Madrid. Yet, they managed to miss the mark in so many ways it is hard to even remember them all. We booked a twin-bedded room, and received a queen. We were told on check-in... More

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Guest_Manager_13, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review
April 8, 2013

Dear Guest, With great concern I have received your comments, and it is obvious that you are upset about different items. First of all I would like to thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our... More

Zurich, Switzerland
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 28, 2013

The Hesperia hotel is conveniently located in the center of Madrid. Staff are attentive, friendly and helpful. Rooms are perfectly fine and equipped with everything you need. The entire hotel is well maintained and clean. Breakfast may have been the highlight of my stay, with a broad selection of good food, coffee, tea and juices (note though that if you're... More

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Guest_Manager_13, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review
April 2, 2013

Dear Guest, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services and staff of our Hotel during your recent stay with us. At Hotel Hesperia Madrid it is our aim to cover the expectations of our guests and it is most inspiring for all members of our team... More

Willmar, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 14, 2013

The hotel staff were very friendly and helpful. We stayed here for part of a tour and added an extra night to spend more time in Madrid. The location felt very safe, and you could walk to other locations - or you could easily catch a cab. While the hotel was a little pricier than some, it was a nice... More

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Guest_Manager_13, Director de Relaciones con Clientes at Hesperia Madrid, responded to this review
March 20, 2013

Dear Willmar, Thank you very much for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your recent stay with us. At Hotel Hesperia Madrid it is our aim to exceed the expectations of our guests and it is most inspiring for all members of our team to accomplish... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very good(8)
  • Metro station(4)
  • Room service(3)

Additional Information about Hesperia Madrid

Address: Paseo de la Castellana 57, 28046 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kids Activities Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Business Hotels in Madrid
#22 Luxury Hotels in Madrid
#26 Family Hotels in Madrid
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Ideally located, the sophisticated and chic Hesperia Madrid Hotel is one of the city’s leading contemporary luxury showcases. High-profile Spanish designer Pascua Ortega designed the hotel's stunningly modern interiors, spaces that elegantly blend with the classic style of the rooms. The top floor features rooftop suites with terraced Jacuzzis.The Hesperia Madrid offers exquisite market cuisine in the Manzana lobby restaurant and in the Santceloni Restaurant which boasts two Michelin stars.Additional features at the Hesperia Madrid Hotel include six meeting rooms seating up to 550, a state-of-the-art business center, the SkyGym rooftop health club with its stunning views over Madrid, and complimentary WiFi access throughout the hotel. Lavish attention to detail and perfect service make Hesperia Madrid the best choice for today’s cosmopolitan travelers. ... more   less 
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Also Known As:
Hesperia Madrid Hotel Madrid
Hesperia Madrid Hotel
Hesperia Hotel Madrid
Madrid Hesperia Hotel

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