I mostly liked the rich breakfast. The hotel is located in a less touristic area, but it's just 3 minutes walk from Metro line 10. They recently added wireless internet and my room had poor signal so I could not connect. Staff was very helpful as they tried to move the access point closer and when this didn't prove to... More

Being a member of priority club I was upgraded to 539 - own sitting room seperate from bedroom, 2 TVs, settee chair, writing desk etc etc. More

The hotel is nice, clean and well equipped. Metro station is near, about 200/300 meters (Santiago Bernabeu station). If you want to visit Santiago Bernabeu Stadium it´s perfect, it´s in the neighborhood, few meters of the hotel. If you want to watch a Real Madrid´s match the location cannot be better. It´s a little far from downtown, from interesting places... More

This place is just great. The staff treat everyone like family and the services are just great. Everything works fine, no broken showers or anything. The location is outstanding and worth every penny peak season or not. You have all the modern amenities and the wifi is very fast. I stumbled back and lost my key like a dozen times... More

In Madrid on business at the IFEMA convention center and the Holiday Inn Madrid was worth the metro ride each day. Located within walking distance to great restaurants and shopping and right near the metro and many bus lines the Holiday Inn was a great base. The rooms are large by European standards and very clean and well kept. The... More

Stayed 6 nights on a work trip recently. The location is just around the corner from the Palacio de Congress and the football stadium that is home to Real Madrid. I had a room facing the rear of the hotel. It was very quiet; the room was large and comfortable, with a good quality of furnishings and fittings. The location... More

I stayed at this hotel last week (October) on a conference. I would like to pay tribute to the honest chambermaid (Patrica?) and her housekeeper Soledad Fernandes and front of staff Hortensio Domingues who returned $160 left behind in a plastic wallet in the safe, and my phone charger. Nice to know some people are honest ! More

This is a typical HI with normal standards. It just needs some renovations and the personal is sometimes very reserved and distant, meaning that one might feel not welcome. The location is good with thinks to see around and some very nice restaurants around the corner, not just for tourists. Pricewise I do think it does not meet the expectations.... More

We stayed two nights at the Holiday Inn Madrid after an overnight flight from New York. The room was unremarkable, but a big plus was that we were able to check in at 9:30 am without additional charge. We had prepaid our reservation. As platinum with HI the only perk offered was free wifi. It was only a couple of... More