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All 456 Madrid hotels

Holiday Inn Madrid

4.0 of 5 Hotel   |   Plaza Carlos Trias Bertran 4, 28020 Madrid, Spain
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Holiday Inn Madrid

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Ranked #229 of 456 hotels in Madrid
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315 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Lovely hotel, stayed here only for one night purpose of visit was to go to a Real Madrid game. The staff were helpful and friendly, hotel in a central location for the stadium and shops but very hard to find. Breakfast ok. Room was nice and clean, but had terribly noisy neighbours. As in they kept us awake for over... More

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West Sussex
Top Contributor
75 reviews 75 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is a short walk from the Metro station that serves the Bernabeu stadium (home to Real Madrid for non football fans). This makes it ideal to travel on the Metro to/from the airport or the city centre (as well as the football). It is very close to a designer shopping centre (beware not open on Bank holidays). Our... More

Was this review helpful? Yes 3
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you so much for your comments of our hotel, We are pleased to hear you enjoyed your stay with us and our location. We are always happy to read that you feel you received great service. We are also proud to be certainly for you your choice in Madrid for your next stay in our city. Yours... More

Camberley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 10, 2014

I stayed in Madrid between 22 to 26 February 2014 for a short break. This hotel is not in the main drag but is walking distance to the Real Madrid football stadium. However, it has a bus stop nearby that has frequent buses and the no 27 (€1.50 one way) takes you along the route for the main sites and... More

Was this review helpful? Yes 2
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for taking the time to write about your comments We are pleased to hear you enjoyed your stay with us and our location . Concerning the items you have mentioned regarding the breakfast staff will be addressed with our Food & Beverage Manager. Again, we regret that this impacted your experience at our hotel... More

Boston, Massachusetts
1 review
4 of 5 stars Reviewed March 5, 2014

We made reservations for Sept 2014. Last week I got an e-mail informing me that this property is no longer going to be an IHG property by Sept. 2014. The e-mail indicated that my reservations willbe honnored by the new owners. It would have been nice to know what the name of the hotel will be come September.

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Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, From Holiday Inn Madrid Bernabéu, we would like to inform you that we remains part of IHG family with the same name. I would like to apologize in advance for any inconvenience this situation may cause you. Please do not hesitate to contact me if you need futher assistance or information . We will be very happy to... More

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

This hotel is ideal for relaxing by the pool in the summer and has very good service. Always greet you if a rewards member and usually upgrade your room which has free water and fruit on arrival. Very clean and service good with breakfast options aplenty. Ideal location for Real Madrid stadium and bus service frequent into SOL (where all... More

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Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for your comments about your stay in Holiday Inn Madrid Bernabéu We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We are also proud to be certainly for you your choice in Madrid for your next stay in our city. Yours sincerely, Paloma Munoz... More

Bristol, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 2, 2014

Good hotel on arrival as a gold member has a free drink free Wi-Fi and upgraded to the executive floor. Various snacks are given when ordering a dink at the bar all free. Room clean and spacious; breakfast was superb everything you can think off for breakfast even had chicken wings. Taxi rank outside which is very convenient across the... More

Was this review helpful? Yes 1
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you so much for your review of our hotel, We are pleased to hear you enjoyed your stay with us and our location. We are always happy to read that you feel you received great service. We are also proud to be certainly for you your choice in Madrid for your next stay in our city. Yours... More

Madrid
Top Contributor
124 reviews 124 reviews
40 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed January 20, 2014

Holiday Inns have very nice offers for children: basically they stay and eat free so they are very good value for money (specially if you join their rewards club). We were placed in a Suite, which was very spacious, but clearly needed renovation (specially the windows and furniture). Our children loved the buffet breakfast (they are asking to return to... More

Was this review helpful? Yes 1
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for your comments about your stay in Holiday Inn Madrid. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. We are also proud to be certainly for you your choice in Madrid for your next stay in our city. Yours sincerely, Paloma Munoz Front... More

Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 18, 2014

Although in the business district this hotel is a great place to stay. The staff were friendly and very helpful. The amenities were excellent and public transport was accessible to the city and also to the airport. Well worth considering. Oh, and it is right next to one of the big soccer stadiums if that is important to you........

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Paloma M, Front Office Manager at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for your comments about the Holiday Inn Madrid. We are always happy to read that our guests have a comfortable stay with us. Hoping to welcome you back soon to Holiday Inn Madrid, Yours sincerely, Paloma Muñoz Front Office Manager More

Southampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 5, 2014

Metro line from the airport takes you to the end of the pink line from where it's an easy walk - or you can change to Bernebau station to get even closer. Reception staff were very helpful giving us a good size room and free wifi tokens which gets you a vistor pass on the wifi which was more than... More

Was this review helpful? Yes 1
Paloma M, Director de Recepción at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for your comments about the Holiday Inn Madrid. We are always happy to read that our guests have a comfortable stay with us. For your next visit I recommend you to visit our restaurant and bar, as we have an excellent quality of food with very competitive prices Hoping to welcome you back soon... More

Old Hickory, Tennessee
Top Contributor
52 reviews 52 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 1, 2014

So we got to this hotel by metro, and if you have no luggage this is not an issue, just some easy walking. No so with the luggage. Although Madrid's metro system is quite modern with many escalators, you still have to lug your bag up the stairs out of the metro, a lot of stairs. And then it is... More

Was this review helpful? Yes
Paloma M, Front Office Manager at Holiday Inn Madrid, responded to this review

Dear Guest, Thank you very much for your comments about the Holiday Inn Madrid. We are always happy to read that our guests have a comfortable stay with us. Hoping to welcome you back soon to Holiday Inn Madrid, Yours sincerely, Paloma Muñoz Front Office Manager More

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Additional Information about Holiday Inn Madrid

Also Known As:
Holiday Inn Madrid Hotel Madrid
Holiday Inn Madrid Hotel
Madrid Holiday Inn
Address: Plaza Carlos Trias Bertran 4, 28020 Madrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Madrid
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#109 Family Hotel in Madrid
#131 Luxury Hotel in Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Madrid 4*
Official Description (provided by the hotel):
Access by Orense Street, 22 /24 ... more   less 
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