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Luxury Suites

Certificate of Excellence
Alcala 57, 28014 Madrid, Spain
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154 reviews from our community

Traveler rating
    98
    36
    12
    3
    5
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75
31
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12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Fort Worth, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Perfect location that allows you to walk to everything nearby or take the metro. They upgraded me to the two bed/2 bath apt with a huge balcony that could not have been better. The staff was very personable and spoke perfect English. I would only stay here in Madrid. Cannot imagine a better value for the price.

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Sunrise, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are here now in apartment 703 and didn't even want to wait to get back home to write my review. Everything you could possibly need is here at Luxury Suites. Our 2 bedroom, 2 full bath suite is fully equipped with everything you could possible need. The location is central to everything,the staff is so attentive. Like someone else... More 

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LuxurySuitesM, General Manager at Luxury Suites, responded to this review

Dear Client, Thank you very much for sharing your experience at Trip Advisor. We are very pleased to know you have enjoyed our hotel, its location, services etc... Thank you for your nice remarks which I have shared with our staff. We are thrilled to hear that you enjoyed your stay. Thanks psastre@luxurysuites.es More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Fantastic spacious suites that cater for all needs right in the heart of the city .location amazing and staff excellant especially fernando on front desk was so helpful and curtious was a pleasure to meet.

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LuxurySuitesM, General Manager at Luxury Suites, responded to this review
Google Translation

Estimado Cliente, Es todo un placer leer sus palabras que transmito a todo el equipo del LuxurySuites. Esperamos verle muy... More 

Southport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed in 502. The apartment is large with fully fitted kitchen and separate bathroom. We found it perfect with everything to a high standard. There is everything you need for a stay including a washing machine. The windows are double glazed and so the busy street noise does not intrude. The housekeeping was excellent with the rooms fully cleaned every... More 

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LuxurySuitesM, General Manager at Luxury Suites, responded to this review
Google Translation

Querido Cliente, Todo el equipo del Luxury Suites agradecemos sus palabras enormemente y esto nos motivara para seguir adelante trabajando... More 

Baku, Azerbaijan
Contributor
12 reviews 12 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Luxury Suites with a family of 4 recently. Everything was great - it is a real gem in the heart of Madrid - just a stone throw from the Cibeles Fountain, 5-minutes walk from Prado Museum and 15 - from Puerta Del Sol. Received free upgrade upon arrival and got a terrific master 2-bedroom suite which perfectly accomodated our... More 

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LuxurySuitesM, General Manager at Luxury Suites, responded to this review
Google Translation

Estimado cliente, Muchísimas gracias por sus palabras para todo el equipo del Luxury Suites, seguiremos esforzándonos y cuidando nuestras instalaciones... More 

Chappy
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 6, 2015

First impression can be mixed. The reception and commons are a bit dated. Once in the room yopu get impressed by the value for money. Super spacious. Decoration very modern. Super clean. Beds are hyper comfortable. Rooms are also very well sound insulated. (my room was street side, 1st floor). Personnel really friendly.

Was this review helpful? Yes 1
LuxurySuitesM, General Manager at Luxury Suites, responded to this review

Dear Guest, I would like to thank you for having chose the Luxury Suites during your recent visit to our city and for having taken some of your valuable time to share your comments with us regarding your experience in our hotel. Thank you for sharing your experience. We are very happy to hear that you spent a good time... More 

London, England, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed here for 4 nights, in a master suite on 5th floor with 4 adults and 2 young children. The hotel information (on Booking.com) indicated that it could accommodate up to 6 adults, but the sofa bed in living room was completely unusable due to crushed mattress. Luckily, we paid for a children's cot and the kids were young... More 

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LuxurySuitesM, General Manager at Luxury Suites, responded to this review

Dear Client, Thank you for taking your time and share your experience. We take all feedback seriously and sincerely regret that we did not meet your expectations in bath amenities and sofá bed (for children) Our customer's comments are always valuable for us in order to keep improving our services. Best regards More 

Baton Rouge, Louisiana
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 5, 2015

My group of girlfriends and I stayed here during the first and last nights of a 12 day tour of southern Spain. This was my 7th or 8th visit to Madrid, and I cannot say enough wonderful things about Luxury Suites. Let's start with the location - perfectly situated in Salamanca near Retiro Park. Many wonderful shops, restaurants and museums... More 

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LuxurySuitesM, General Manager at Luxury Suites, responded to this review
Google Translation

Estimada Diana, Todo el equipo del Luxury Suites queremos darles las gracias por dedicarnos unos minutos con su comentarios. Nos... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 24, 2015

We would normally have given this a higher review than this but due to being overcharged for breakfast (the sum taken off our card exceeded the price quoted on the webpage) and the hotel failing to deal with this and even suggesting that they would have to cancel our entire stay (leaving us out of pocket) we are forced to... More 

Was this review helpful? Yes 3
LuxurySuitesM, General Manager at Luxury Suites, responded to this review

Dear Client, We take all feedback seriously and sincerely regret that we did not meet your expectations. Best regards psastre@luxurysuites.es More 

Penticton, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

We, 3 of us, had a terrific stay at 'Luxury Suites'. Everything was so close by and within walking distance to all we wanted to see and do. We felt very spoiled here. This was our last place of stay before returning home to Canada and we could not have had a better experience. Suite was huge, beds comfy and... More 

Was this review helpful? Yes 1
LuxurySuitesM, General Manager at Luxury Suites, responded to this review

Thank you for your wonderful remarks. We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back soon. psastre@luxurysuites.es More 

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Staying in Barrio de Salamanca

Neighborhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighborhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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