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All 458 Madrid hotels

Emperador Hotel Madrid

4.0 of 5 Hotel   |   Gran Via 53, 28013 Madrid, Spain
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Emperador Hotel Madrid
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Ranked #139 of 458 hotels in Madrid
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921 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Do yourself a favour and book this hotel. Outstanding value for the quality of the hotel in general although drinks and food are a bit pricey to make up for the cheap room price. Roof top bar and pool is a must have for the steaming hit temperature of spanish summer. Location is slap bang in the middle of everything... More

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12 reviews 12 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The roof top pool was great- lounged out there for hours ordering drinks from the bar staff! They were average sized rooms- but always clean and tidy.The lack of free wifi in the rooms was a bit disappointing for such a 'grand' hotel. Walking distance to Plaza Mayor and the San Miguel markets which were the highlight of my time... More

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1 review
3 of 5 stars Reviewed 3 days ago NEW

If you need a full sized pool in a down town hotel then this is it. If you need fast internet, full sized rooms then this not it. I would rate it 4 star on a good day. There better and cheaper options near by, which is why we moved hotels. Over all very tired and not business friendly.

Was this review helpful? Yes 2
Braintree, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We spent 3 nights at the Emperador with two friends and the overall experience was very good. The overall decor is on the 'Grand' side and the rooms we had were large but a bit old fashioned furnishing wise but this is in keeping with the overall ambience of the hotel. A great big bonus is the roof top pool... More

Was this review helpful? Yes 2
Hemel Hempstead, United Kingdom
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in June with my husband and another couple for 3 nights, lovely hotel, not very impressed with check in, took too long and we seemed to be ignored while 2 people dealt with 1 guest. If I stayed there again I would pay extra for a room with a balcony although I believe they are a lot more... More

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Hornchurch, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just back from a fabulous 5 night stay at the Emperador, perfect location on Grand Via short walk to Plaza Mayor and Royal Palace. Hotel's main attraction is the rooftop pool which is most welcome after a day sightseeing! Pool is very cold though! Free wifi in the lobby, we didn't have breakfast in the hotel there's lots of places... More

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Victoria, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked 2 rooms at the Emperador and both rooms were lovely & roomy. Great location and the pool area was a welcome relief. The reception staff and porters were very helpful and friendly. One negative would be the 2 male staff members (no name badges unfortunately but they both wore glasses) in the breakfast service who were very rude... More

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Senior Contributor
47 reviews 47 reviews
34 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here in July 2014 as a group of 4, upon going to check in at 1pm (check in was from 12) we were told only one of our club rooms was available and the other would be an hour. That was fine, so after an hour we went back to be huffily told that it was not ready... More

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Leeds, United Kingdom
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

I love Madrid and this was my 5th visit - as I was in a group of friends rather than with my partner and only paying a "share of a room" we decided to splash out on this hotel. I think if you are planning a trip in July or August you need a pool and this is a great... More

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New York
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We’ve stayed at the Emperador 6 times over the last 25 years, the main attraction being the rooftop pool. However, in the middle of May the water was far too cold for swimming and on a Saturday there were swarms of what seemed like local people–i.e., non-guests–surrounding the pool, making noise and puffing away on cigarettes. So unless my next... More

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Additional Information about Emperador Hotel Madrid

Address: Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emperador Hotel Madrid 4*
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador

786 photos of this hotel

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Hotel & grounds (53)
Room/suite (64)
Bathroom (26)
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View from room (19)
Family/play areas (3)
Pool/beach area (16)
Dining (4)
Other (86)

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Amenities (33)
Club Room (59)
Corner Junior Suite (108)
Junior Suite (50)
Restaurants and Bars (46)
Standard Room (40)
Suite (92)
The Hotel (53)

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Pool/beach area (5)
Hotel & grounds (10)
Bathroom (1)
Room/suite (8)
Other (9)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#86 Luxury Hotel in Madrid #101 Family Hotel in Madrid #108 Romantic Hotel in Madrid
Hotel Class
Official Description (provided by the hotel)
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. ... more   less 
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