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Emperador Hotel Madrid

4.0 of 5 Gran Via 53, 28013 Madrid, Spain
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Emperador Hotel Madrid
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Emperador Hotel Madrid
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1,032 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Leeds, United Kingdom
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel and its facilities are fantastic with a roof top swimming pool and magnificent views of the city The hotel is perfectly placed for all the major tourist sites and bars and restaurants. The rooms are very spacious with very comfertable beds All the staff at this hotel arevery helpful and nothing was too much trouble for them. The... More

Was this review helpful? Yes 1
Perth, Australia
Top Contributor
78 reviews 78 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Maybe I was lucky, but I enjoyed my stay here. After reading some of the other reviews, I was slightly apprehensive. On arrival, there was so much going on, that it seemed like a huge, glamorous factory. There were people everywhere, a noisy function taking place, lots of people meeting in the foyer and so on. The welcome and check... More

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Stavanger, Norway
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is the best - in the heart of Madrid, close to everything tourists will visit. Staff in reception were very helpful - informing us about the various tourist attractions and so on. The hotel have a classic style, and we are some of those who enjoy this. We felt at home in this hotel.....without being able to give... More

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London, United Kingdom
Top Contributor
215 reviews 215 reviews
70 hotel reviews
97 helpful votes 97 helpful votes
2 of 5 stars Reviewed 1 week ago

The Emperador hotel has two major plus points: the pool and the location. The rooftop swimming pool has fantastic views over Madrid, and is very generously sized, with a proper deep end for diving. You do need to get to the roof top early though to ensure you can get a sunbed. Also don't be surprised if the rooftop and... More

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Pangbourne, United Kingdom
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our room was OK sizewise but had one window looking out on a scruffy internal well - virtually no natural light. A bit depressing, but Madrid is a lovely city so we didn't need to spend much time in the room. Rooftop pool area very scruffy in places and the service from the bar was poor on the one time... More

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Dorset, England
Top Contributor
235 reviews 235 reviews
49 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here because the friends organising the trip wanted to, though probably wouldn't have been our choice. Location is pretty good - near to Plaza de Espana and Puerto del Sol, lots of shops and restaurants, Metro just outside and very close to a stop for the pretty good 'hop-on/hop-off' bus (reception can provide details and tickets). Also almost... More

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11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has the best lovation in town. Mid Gran via, walking distance from Plaza Espana, Callao. Next to the Lope de Vega theatre (Lion King showing)... Excellent service, clean (though old) rooms, great isolation from te morning noise. The rooftop pool is ok, although not as desrcibed, the view from the top is great. Remarkable breakfast buffet and lobby... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I'm very surprised with the good reviews for this hotel, we booked it late as we had to re-shcedule our plans so we paid A LOT for a standard room. When we arrived the staff were not very friendly but that was no big deal. The hotel is centrally located in Madrid but it is so much in need of... More

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Huddersfield, United Kingdom
15 reviews 15 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Emperador is in the perfect location within easy access to everything that matters in Madrid. The metro is just a very short walk away, and when you arrive in the hotel foyer you cannot help but be impressed by its calm spacious ambience and the professionalism of reception staff. Our room was fabulous. A corner suite on the 7th... More

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is ideally situated to explore the shopping and nightlife districts of Madrid. The rooms are very comfortable and we received free upgrades upon arrival at the hotel which was a bonus. The pool bar and terrace are lovely and offer beautiful views across the city. The only downside was the cost of food and drink as it's very... More

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Additional Information about Emperador Hotel Madrid

Address: Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emperador Hotel Madrid 4*
Number of rooms: 232
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador

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Pool/beach area (17)
Room/suite (66)
Hotel & grounds (55)
Bathroom (26)
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Amenities (33)
Club Room (59)
Corner Junior Suite (108)
Junior Suite (50)
Restaurants and Bars (46)
Standard Room (40)
Suite (92)
The Hotel (53)

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