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Emperador Hotel Madrid

4.0 of 5 Gran Via 53, 28013 Madrid, Spain
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1,103 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Poor 4 star hotel with high prices for a room. 2 star breakfast, old furniture and noisy rooms (feel like stay in the road). Unfriedly bartenders. Very slowly elevators. Only good thing the position on Grand Via.

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Fort St. John, Canada
Top Contributor
120 reviews 120 reviews
30 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

perfect location on the busy Gran Via. Everything you need is accessible in the area - restaurants, shopping, people watching ect. No shortage of things to do in this area. The hotel entrance and lobby is lovely and says 'classy' - check in was professional and a little more lengthy but I noticed this all over Spain. The staff we... More 

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Laytown Co Meath
Top Contributor
143 reviews 143 reviews
34 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel last weekend and we had a wonderful time. The rooms are spacious and comfortable. The are very professional and helpful.The hotel is in a great location with easy access to public transport. There is a charge for wifi in the room but in the bar and around reception it is free. The hairdryers in the... More 

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Lelystad
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Officially a 4* hotel, but would easily qualify for 5*, great ambience, spacious lobby and rooms, right a the Via Grande where a critical shopper can really find all wishes met. There is no restaurant in the hotel, but very close to the hotel you'll find a big choice of very good and reasonable priced restaurants, tapas bars etc. Also... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a Tower room which was very big The hotel is quit but please Do not Open Windows then it is very Loud. Breakfast is not good and the coffee cannot be drunken , you get someone eggs and Bacons fruit and frech bread It is very Central at the grand via Road , close to Subway The Club... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night in this hotel, which is centrally located on Gran Viá and offers both luxurious rooms and a rooftop terrace with pool area. As I remember it, the price was very reasonable, but I might have been lucky :) Only downside was the receptionstaff when we arrived, who didn't really acknowledge the growing queue of guests wanting to... More 

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Contributor
19 reviews 19 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night in this centrally located hotel in June of 2013 (the app only gave me 2014 options & forced me to choose) before heading off to Leon to start the Camino de Santiago. The hotel was a close walk to the train station as well as close to shopping and restaurants. I would highly recommend this hotel to... More 

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Portugal
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel in a very convenient location is frozen in time. The Service is 'costumers are a nuisance' type... What makes you avoid any interation with staff. It is URGENT to put this hotel back in the 21st century!

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Monaco-Ville, Monaco
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I recommend the Emperador at Gran Via, excellent location and excellent staff, make you return. Housekeeping is excellent, the reception staff has always a smile (Not fake smile). Most of the tourist attractions are in walking distance from the hotel. For your reservation, send to Mrs. Pilar, very helpful.

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Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 16, 2014

Stayed here a while back for my Dads 50th. the rooftop pool is a real deal breaker in staying here, un believable views form the roof. its right on Ganvia and the staff are very friendly, rooms are basic but fine. would reccomend

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Additional Information about Emperador Hotel Madrid

Address: Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $
Hotel Class:4 star — Emperador Hotel Madrid 4*
Number of rooms: 232
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Style:
#86 Luxury Hotel in Madrid
#115 Romantic Hotel in Madrid
#122 Business Hotel in Madrid
#135 Family Hotel in Madrid

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