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All 456 Madrid hotels

Emperador Hotel Madrid

4.0 of 5 Hotel   |   Gran Via 53, 28013 Madrid, Spain
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Emperador Hotel Madrid
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73%
Ranked #143 of 456 hotels in Madrid
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
katgilm California
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911 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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California
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is lovely hotel. My standard room is great. No need to upgrade! The front desk clerk Aurora is wonderful, so helpful!! I'm in room 601. I'll try to post a pic of the room. Would highly recommend this hotel. Great location too!

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here for a 4 night break, booked a standard double which we thought was a bit "unwelcoming" and dark so paid to upgrade to a Club room. From then on all was great, staff were very friendly and helpful, downstairs lobby has free wifi but you have to pay to have it in the room. As a... More

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Amman, Jordan
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel , friendly staff and should be rated 5 star their breakfast is not that great so you might as well have breakfast out of hotel other than this very nice hotel and very nice location Strongly recommend

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Berlin
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2014

Nice hotel in a most vibrant area, easy walk to Opera, Plaza Major, Mercado de San Miguel, as well as nice local restaurants/bars. The noise never stops on the streets but upgrading to the business package includes lounge access (not overwhelming indulgent) and I got a nice, freshly renovated room with sound proof windows on the 9th floor. Great view,... More

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Mexico City, Mexico
Contributor
19 reviews 19 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 1, 2014

This hotel is far away from a 4 stars hotel. I stayed there for 2 nigths late February. Everything in general was ok but room shapes could be improved. The location is absolutely brilliant walking distance from major atractions in Madrid.

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EmperadorHotel, Director de Relaciones Públicas at Emperador Hotel Madrid, responded to this review

Dear Franco Moreno, Firstly, we would like to thank you your interest in the Emperador Hotel and your stay with us. Additionally, for giving us your comments about your visit. We always appreciate to receive your feedback in order to help us to continuously improve our service and quality standards. We deeply regret to read your opinion about the room.... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 23, 2014

We had a layover in Madrid and this hotel was just what we needed: easy to get to from the airport, in the middle of everything so we could make the most of our short overnight stay, affordable, and very clean and comfortable. Really great experience.

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EmperadorHotel, Director de Relaciones Públicas at Emperador Hotel Madrid, responded to this review

Dear guest, Thank you for taking some minutes of your precious time and giving us your comments about your stay at Emperador Hotel in Madrid. We are glad to hear you really enjoyed your stay with us. We are going to pass on your review to the staff of the different departments in the hotel. We work really hard for... More

2 reviews
5 of 5 stars Reviewed February 15, 2014 via mobile

I highly recommend this hotel while you are in Madrid. It is located in the heart of Gran Vía and within walking distance from almost everything you want to see in the city. The staff was great and accomodations were good. I will definetely recommed this hotel for it's location, friendly staff and the value you get for your money.

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EmperadorHotel, Director de Relaciones Públicas at Emperador Hotel Madrid, responded to this review

Dear Yusseff, Firstly, we would like to thank you your stay in Hotel Emperador for your visit to Madrid. Also for giving us your opinion about the hotel. The feedback of our guests is very important for us, and we are very glad to hear you enjoyed a nice and pleasant stay here. Looking forward to welcoming again in a... More

Huntington Beach, California
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2014

Absolutely wonderful experience here. Perfect location for tours, shopping, historical sites, access to transportation. Please do the small upgrade for an higher floor and a better location. Look on their website and book direct for best rates and more specifics on upgrades and special rates for seniors. Front desk staff can do ANYTHING for you from booking tours to changing... More

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EmperadorHotel, Director de Relaciones Públicas at Emperador Hotel Madrid, responded to this review

Dear Sir, First of all, we would like to thank your stay in Hotel Emperador, as well as your precious time taken for writing your review here. Your opinion is essential for us. We always do appreciate receiving your feedback in order to help us to continuously improve our service and quality standards. We are glad to read you had... More

Warsaw, Poland
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 29, 2014

I spent a week in Madrid with my family. The hotel is located in the heart of the city, close to many different shops, restaurants, points of interest. Metro station is at the door step. Hotel Staff ver helpful and kind. Breakfasts was good but it is a pity that we had to pay additional 10 eur/person/breakfast. The interiors of... More

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london, england
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2014

A weekend in Madrid with my partner, we loved this hotel. We walked to most Madrid hot-spots, from our hotel, really convenient for eating/drinking/shopping. The reception staff were wonderful and helpful, even helping us to book some Real Madrid tickets online as we couldn't understand the Spanish website (English people problems) The entrance to the hotel was grand and welcoming,... More

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Additional Information about Emperador Hotel Madrid

Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador
Address: Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Madrid
#89 Luxury Hotel in Madrid
#100 Business Hotel in Madrid
#131 Family Hotel in Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emperador Hotel Madrid 4*
Official Description (provided by the hotel):
Emperador Hotel in Madrid is perfectly located in the lively Gran Vía of Madrid, only a few minutes of the main tourist attractions in the capital. It offers 232 guestrooms, meeting rooms and an amazing rooftop with terrace and swimming pool in season. Other services in the hotel: gym, souvenirs shop, hairdressing, steam bath and valet parking, among others. ... more   less 
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