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Emperador Hotel Madrid

4.0 of 5 Gran Via 53, 28013 Madrid, Spain
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Emperador Hotel Madrid
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Emperador Hotel Madrid
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1,063 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Isle of Man, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The best part of this hotel was its location. We were able to walk to most of the places that we wanted to see and made use of quite a few taxis as well. I asked for a firmer matress as I have a bad back and this problem was sorted by having a board under the matress which worked... More

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Bangalore, Karnataka, India
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The biggest advantage is the location and for this I give them a 5-star. But overall customer service is very poor. For example wifi is only at reception area, but there are only 5 seats overall in lobby. I told them the room was not of my choice but they didn't care. The room air conditioning is centrally managed but... More

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2 reviews
2 of 5 stars Reviewed 3 weeks ago via mobile

stayed for business in this hotel. Firstly, this is an older hotel but has the nice touches like a door between the room and the bathroom and front door. Be aware they DONT provide an iron so if you need a shirt ironed you'll have to pay €9 each! The Emperador club simply isn't worth it, just some nuts/crisps, soft... More

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Sturgeon Bay, Wisconsin
17 reviews 17 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for several nights. Street noise is loud, but the Madrid nightlife runs into the wee hours and the traffic noise should be expected if you stay in this desirable area. Walking to the Prada, and various plazas is easy. The shopping and restaurants is overwhelming. Our room was located on the street with an amazing view and... More

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Nottingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Roof top swimming pool is the crowning glory of this hotel. The staff were excellent and nothing was too much trouble. Housekeeping was excellent too. The location was fantastic, this was a shopping trip and the hotel is so close to all the major stores. A morning of shopping and the afternoon around the pool.. PERFECT!

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Ascot, United Kingdom
Top Contributor
53 reviews 53 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall the hotel has many charms, and is great for a couple of days stay. The staff are friendly, service is good and the hotel is basically clean, the lobby and bar area are well cared for, however our bedroom and the bathroom particularly looked very tired and worn, very 70's and badly needed renovation.

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Hassocks, United Kingdom
Top Contributor
57 reviews 57 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for a long weekend. The hotel was pleasant and the staff were reasonably helpful. Sadly the pool had been closed for the winter the week before we visited. The rooms were comfortable and clean and the bed was nice and firm. The hotel is in a fantastic location for exploring the city on foot with... More

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Sarasota, FL
Top Contributor
56 reviews 56 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Emperador for a week while visiting my daughter studying abroad in Madrid. The location was perfect on Gran Via, walking distance to Plaza Mayor, Sol, and many museums. It was convenient to the metro station. Service was very friendly and helpful. Madrid is a late night city and they turn off the lobby lights at 12:30,... More

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Irish couple in Paris
Top Contributor
81 reviews 81 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband, adult daughter and I enjoyed a long weekend in this hotel at the end of August. The weather was glorious, rooms were good and location excellent. Everything was within walking distance. We had a fridge in our rooms which was very handy for cooling our water and own wine as long as you replace the hotel drinks back... More

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Leeds, United Kingdom
3 reviews 3 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 20, 2014

The hotel and its facilities are fantastic with a roof top swimming pool and magnificent views of the city The hotel is perfectly placed for all the major tourist sites and bars and restaurants. The rooms are very spacious with very comfertable beds All the staff at this hotel arevery helpful and nothing was too much trouble for them. The... More

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Additional Information about Emperador Hotel Madrid

Address: Gran Via 53, 28013 Madrid, Spain
Location: Spain > Community of Madrid > Madrid
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Emperador Hotel Madrid 4*
Number of rooms: 232
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Also Known As:
Madrid Emperador Hotel
Emperador Madrid
Hotel Emperador

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Room/suite (66)
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Bathroom (26)
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Amenities (33)
Club Room (59)
Corner Junior Suite (108)
Junior Suite (50)
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